DNSnetworks Corporation
Hintonburg
(16)
Hintonburg
(16)
We believe in progress – that all things technology; from applications, hardware, processes, and procedures can be brought together through a common intelligent platform to improve business, society, and the human condition. Which is why we as a team promote collective thinking and transparency, allowing us to continue innovating for the future and the continued success of our company.
16 customer reviews
Scott Hobin
Excellent IT solutions provider, always concerned with our needs from start to end and then ongoing. Really cares about customer service needs and makes a unique solution per client. Great staff as well. Highly recommend More...
Reviewed on Google Maps
Michael Curran
My company used DNS Networks on a wifi upgrade project. Here is what my staff reported: "Elvin from DNS Networks was fantastic last week. Very happy with their service and felt that the entire process was done professionally and efficiently. He knew his way around a MAC (woot-woot), fixed the printing issues. Very thorough." More...
Reviewed on Google Maps
Alexander McKenna
Good staff, great security, and offers a range of certified services. Definitely worth checking out.
Reviewed on Google Maps
Laura Carroll
I rarely leave reviews, but DNS deserves accolades for their phenomenal service! Any time we contact their helpdesk to get assistance with setting up new accounts, resetting passwords, and navigating the tech world in general they are on top of the request in minutes! ! For a small business that does not have an IT department, I put huge value on our partnership with DNS. It feels like they're right here in our own building! Way to Go!! More...
Reviewed on Google Maps
Michael Lalonde
Shawn and his team have been an integral part to the growth of my business, and they are extremely agile and flexible in what they do, something lacking from many in their space. If you're looking for a team passionate about what they do, and that are able to deliver, you've found the right team to work with. More...
Reviewed on Google Maps
Jason Griffin
Great company to work with and the level of service you get is top notch. I would recommend to anyone looking for IT services. Kevin is always there when you need help. More...
Reviewed on Google Maps
Hugues Boisvert
We have been using Shawn and DNS for the past 24 months and we are SUPER happy. they are solid, reliable and honest! I highly recommend them!!
Reviewed on Google Maps
Quinton Bryan
I have been a client with DNS for 5 years. Their consistently high service, 24hr access to helpdesk services and speedy reactions to our requests have made them an indispensable part of my business.
Reviewed on Google Maps
Melanie McTigue
This is a company with exemplary customer service. Very happy with DNS Networks. Efficient quick responses from tech. support - always follows up our inquiries with a response ticket. Their prices are the best I've found. Great new file sharing system directly linked from my email software (which Tech support helped me set up easily -- they've done a great job all around!) Very satisfied. We highly recommend working with DNS. More...
Reviewed on Google Maps
George Cooper
Thank you DNS Networks for reformatting my laptop. They saved me several hundred dollars by not having to purchase a new unit. The in-office pick-up and discussion time was invaluable. Good luck guys and keep with the great work! More...
Reviewed on Google Maps
Tanya W. Foster
Recently our firm transferred our website and email services to DNS. The transfer was completed without interrupting any of our online services or email, and was completely transparent to our clients. Shawn Ebbs and his team are to be commended for their attention to detail, quick responses to our queries and their willingness and flexibility in working with us to ensure that all of our needs were catered to. We highly recommend this company. More...
Reviewed on Google Maps
Elvia C. Schmidt
Good, honest, knowledgeable guys who always get the job done and at times even providing extra service. They have fixed various things for us, including many of our staff computers, leaving us more than happy with the service they have provided. Reasonable prices. It’s the only place we take our equipment. More...
Reviewed on Google Maps
Annie Joanisse
DNS setup our hosted sage environment for our bookkeeping company. They setup the server in 24 hours, we were online in 48 and servicing customers around the world. I worked with their IT engineers and they were very skilled and answered all my questions. I have not one bad thing to say about this company. More...
Reviewed on Google Maps
kaushal patel
Best IT Managed Services Provider in Ottawa.Fast Response time in down time and Very Affordable Prices.
Reviewed on Google Maps
Annie Joanisse
We used them for our website, email and onsite IT computer repair. The built us our website over 3 years ago, and still help us with our website, provide us exceptional technical response to email on our phones, and our computers. Their Hosted exchange service has never gone down, and they continue to give us the preferred prices on laptops and computers.No only did they help with the above, but they always provide technical advice for other online marketing campaigns that we have with yellow pages.Thank you for all your great work.Pauline from CapitalFence.ca More...
Reviewed on Google Maps
Wanda Clark
I moved my web-hosting and email services from a US provider 2 months ago. DNSnetworks executed the migration very effectively and this in spite of virtually no cooperation or assistance from our former US host.
I remained able to access the full functionality of my website and email services and my clients never noticed the migration!
To date DNSnetworks has provided excellent reliability and support at very low cost. I've saved significantly and am enjoying a MUCH higher lever of service and support!
Thanks Shawn and the DNS team!
More...
Reviewed on Google Maps
What do you love most about your job?
We believe in progress – that all things technology; from applications, hardware, processes, and procedures can be brought together through a common intelligent platform to improve business, society, and the human condition. Which is why we as a team promote collective thinking and transparency, allowing us to continue innovating for the future and the continued success of our company.
What inspired you to start your own business?
DNSnetworks exists because service quality in the IT industry has fallen under acceptable terms. DNSnetworks was built to change this stigma, and bring back what others have failed on delivering. Our purpose was to become a single managed service provider with broad IT skillsets, to rely on no outside vendors to deliver a service with exceeded expectations.
One of the biggest misconceptions about technical support is that it doesn't require much skill. At DNSnetworks we attract some of the most creative, innovative ninjas who are constantly challenged to think on their feet. Strategic thinking skills are one of our biggest assets and using our collective mindset, we are able to assess and execute on some of the most complex IT decisions.
Why should our clients choose you?
To serve the needs of our customers well into the future, we must continually transform while remaining steadfast to our timeless values and our culture.
We will continue to invest in the highest growth opportunities, innovate boldly and empower our people and organizations by providing the highest level of managed services in security, computing, voice and networking, now and well into the future.
Can you provide your services online or remotely? If so, please add details.
With the technology advances being done today, 90% of our tasks can be done remotely. We do offer onsite assistance if required in Ottawa, Toronto and Montreal.
What changes have you made to keep your customers safe from Covid-19?
Recommended preventive measures include social distancing, wearing a face mask in public, ventilation and air-filtering, hand washing, covering one's mouth when sneezing or coughing, disinfecting surfaces, and monitoring and self-isolation for people exposed or symptomatic.
Managed Security Services
Powering business transformation through market leading information management solutions. With DNSnetworks, we manage your security, follow industry best practices, and leverage cyber intelligence frameworks to perform threat management, data protection, and ongoing compliance enforcement.
As your trusted security partner, DNSnetworks Managed cybersecurity Services offers around-the-clock monitoring, cybersecurity analysis, management, and response type antigens that lower your threats, risks, while elevating your security intelligence as an organization.
Datacenter Colocation Services
Offering high availability in providing world-class built interconnected Data Center services. Having also the offer of infrastructure designed for both colocation and cloud solutions with the benefits of uninterrupted digital services while guaranteeing business continuity.
Datacentre Specifications
20+ Years in Data center Operations
80+ MW of Critical Power capacity
2N & N+1 Redundancy – Hardware and Power
Tier III & IV / ICREA 4 and 5
Carrier Neutral (Zayo, Bell, Rogers, Cogent,
Telus, Axtel, Telefonica, and more)
Up to 100Gbpe Network Access Ports
Biometric Entry and CCTV Surveillance
Fire Detection System VESDA
Free Cooling* / Ultimate Energy Efficiency
Government of Canada / Protected B
Perimeter Cabinets
Max Power Density – 50Kw per cabinet
Business Voice over IP
As well as better collaboration and improved efficiency of employees, DNSnetworks Cloud PBX provides the features and tools you need to boost your customer service and support. The inbuilt call center software includes features such as interactive voice response (IVR), call recording, click to call, call routing, wallboard, queues and more. Enhance the communication and workflow of your call center agents and improve the customer experience.
With advanced features all included with the DNSnetworks Cloud PBX, there’s no need for costly third-party add-ons or expansions. With a familiar IT helpdesk support model at your disposal, we are here to help make your transition to Cloud Business VoIP a simple one.
Backups & Disaster Recovery
Businesses are rapidly changing, and so are the ways they need to protect their data. Data protection solutions that work both in cloud and on premise environments need to be flexible and secure, which is why DNSnetworks has built a solution that fits both infrastructures and all managed under a common management dashboard.
Increase your productivity and eliminate the gaps in your business continuity strategy with one technology managed service provider. Protect bytes to terabytes of data only one management console.
Cloud Computing Services
Corporate cloud (also known as private cloud) is a term used for isolating cloud resources to a dedicated customer, without the worry of shared resources. At DNSnetworks, we believe you should get what you pay for, and for that reason, all our customers are provided with dedicated computing resources. This allows businesses to meet regulatory compliance requirements, while maintaining strict service level agreements with their cloud service providers.
Our corporate cloud solutions deliver the flexibility of leveraging the scalability of cloud resources, no upfront cost for hardware, while adding the benefits of business continuity, remote workplace security, and more. For federal and government departments, corporate cloud is a common business practice allowing them to scale up and down depending on project forecasting.
Infrastructure & Helpdesk Support Services
Managed IT Security is a comprehensive solutions program, design to facilitate the management and optimization of technology infrastructure and the security within your organization.
Working as an extension to your business, we thrive to achieve continual availability to the core business operations, reduce overhead costs and increase efficiencies with our IT expertise.
Our technology and business practices monitor, support and proactively alert our teams to ensure up time and insight on how better to improve service delivery
Outsourcing infrastructure design and support to DNSnetworks allows us to focus resources on innovation and value for our customers. Being in the weeds takes us away from our goals of growing our business and less on the hardware and infrastructure around it. DNSnetworks has helped bring that balance for over 10+ years and continues to be an intricate part of our business model.
