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Distinctive Design / Build / Remodel, LLC. logo logo
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Distinctive Design / Build / Remodel, LLC.

Charlotte, North Carolina, Mecklenburg

(20)
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About

Distinctive Design / Build / Remodel is an award-winning, fully certified design / build team. We remodel and build custom homes in and around Charlotte, NC as well as in select communities in upstate SC. What do you get when you combine an amazing designer with a detail-obsessed builder?

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Reviews (20)

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5/5

20 customer reviews

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16 January 2019

Professional- (always willing to perform above and beyond). Friendly- (truly care about the customers and will do whatever is needed to make the whole remodeling process feel as smooth as possible). Award-winning- (using the fields most advanced techniques, tools, and appliances). More...

Reviewed on Facebook

7 December 2018

We would like to take this opportunity to share our experience with Distinctive Design/Build/Remodel during our kitchen remodel project. We purchased our home in 2006. From the first we felt the kitchen space was not our idea of a great kitchen. We discussed, for years, the idea of a remodel and we finally decided to move forward with a plan for a complete redesign.Distinctive Design came highly recommended. We had a list of a number of redesign companies and began calling them for an evaluation. Erin and Vince were the first to come to see us and we were so impressed by their professionalism that we decided to go with Distinctive Design/Build/Remodel.Erin and Vince met with us, at our home on a number of occasions, and guided us through the entire design process through which our concepts could be made real. The process was much more complex than we anticipated but Erin and Vince’s design and construction management expertise was invaluable in assisting us toward the development of the ideal kitchen. We had some thoughts of what we wanted but Erin provided us with an extensive range of design possibilities and resources that made us realize that our new kitchen could far exceed our initial concept. Everything from layout to architectural enhancements as well as supplier availability was considered and discussed at length. Her esthetic sense was invaluable in producing a kitchen that we would love. We were presented with detailed drawings and renderings that allowed us to see where we were going. At every step of the process, Erin was immediately available to provide answers and guidance. We had a lot of questions concerning the construction phase. How long was it going to take? How much disruption to our lives and home, how much dust and dirt? Vince laid out the entire process, in detail, for us. He addressed every one of our concerns as well as some we never considered. The entire project, and each individual step was accompanied by a timeline that was rigidly adhered to so that we knew, every day down to the hour, where we were in the process and where we were going. Any question we asked was answered with a thorough explanation and on occasion, a demonstration. No issue was too small to address. We learned quite a lot about the science and application of the building process. His supervision and management of the contractors was superb. His complete professionalism was demonstrated time and time again. He also has a great sense of humor which went a long way in easing our anxiety. For Elizabeth and I this was, by far, the largest and most complex home project we ever entertained. Distinctive Design/Build/Remodel was the perfect choice as witnessed by the final result. A beautiful kitchen that is everything we could have hoped for. We highly recommend Distinctive Design/ Build/Remodel to anyone who desires a company who will guide you from concept to realization of your idea of the perfect home. Kevin and Elizabeth O’Connor More...

Reviewed on Google Maps

29 November 2018

We would like to take this opportunity to share our experience with Distinctive Design/Build/Remodel during our kitchen remodel project. We purchased our home in 2006. From the first we felt the kitchen space was not our idea of a great kitchen. We discussed, for years, the idea of a remodel and we finally decided to move forward with a plan for a complete redesign. Distinctive Design came highly recommended. We had a list of a number of redesign companies and began calling them for an evaluation. Erin and Vince were the first to come to see us and we were so impressed by their professionalism that we decided to go with Distinctive Design/Build/Remodel. Erin and Vince met with us, at our home on a number of occasions, and guided us through the entire design process through which our concepts could be made real. The process was much more complex than we anticipated but Erin and Vince's design and construction management expertise was invaluable in assisting us toward the development of the ideal kitchen. We had some thoughts of what we wanted but Erin provided us with an extensive range of design possibilities and resources that made us realize that our new kitchen could far exceed our initial concept. Everything from layout to architectural enhancements as well as supplier availability was considered and discussed at length. Her aesthetic sense was invaluable in producing a kitchen that we would love. We were presented with detailed drawings and renderings that allowed us to see where we were going. At every step of the process, Erin was immediately available to provide answers and guidance. We had a lot of questions concerning the construction phase. How long was it going to take? How much disruption to our lives and home, how much dust and dirt? Vince laid out the entire process, in detail, for us. He addressed every one of our concerns as well as some we never considered. The entire project, and each individual step was accompanied by a timeline that was rigidly adhered to so that we knew, every day down to the hour, where we were in the process and where we were going. Any question we asked was answered with a thorough explanation and on occasion, a demonstration. No issue was too small to address. We learned quite a lot about the science and application of the building process. His supervision and management of the contractors was superb. His complete professionalism was demonstrated time and time again. He also has a great sense of humor which went a long way in easing our anxiety. For ********* and I this was, by far, the largest and most complex home project we ever entertained. Distinctive Design/Build/Remodel was the right choice as witnessed by the final result. A beautiful kitchen that is everything we could have hoped for. We highly recommend Distinctive Design/ Build/Remodel to anyone who desires a company who will guide you from concept to realization of your idea of the perfect home. ***** and ********* ********* More...

Reviewed on Better Business Bureau

29 November 2017

Our company wide experience with Erin and Vince has always been professional and genuine. We have worked on many tile projects together, working along their side to accomplish their client's goals. They come to our showroom space organized and well prepared. Distinctive Design's Team see's the larger picture, keeping in the forefront the clients interests, budget, needs and end goal. We love partnering with them and watching their clients leave satisfied and happy. I would highly recommend Distinctive Design Build for your next project. More...

Reviewed on Houzz

8 June 2017

HI Vince and Erin, I wanted to let you know all the years of enjoyment that we have had out of our Distinctive covered deck. We have been so proud of the work that you did for us and had so many years of enjoyment. Vince, you were so easy to work with and it was evident that your passion was to provide a product to us that we would enjoy for many years. You have achieved your goal! Jack and I have had so many compliments over the years and we have had so many special moments of watching games and events outside. The gas fireplace was the icing on the cake! Jack and I decided to put our house on the market this past March. We knew that our deck would sell our house quickly, which it did! The new owners are just as excited about it as we are and we are thrilled! We must say that you spoiled us because our number one thing that we were looking for in a new home was an outdoor space that we could enjoy as much or more than or deck/patio in Holly Hill Farms. We achieved our goal, thankfully, after much looking and we have you to thank!For anyone desiring to add quality living space to your home, Distinctive Design/Build is the way to go. We have had 7 years of complete enjoyment with no issues at all. Vince Busby is truly committed to his work and passion of designing quality living spaces for his clients. Jack and I would be happy to be a referral for Vince if he needs to have confirmation of his quality work.Thank you, Vince, for providing for us so many years of enjoyment and delight! Best to you and Erin in the future. More...

Reviewed on Yelp

2 June 2017

HI Vince and Erin, I wanted to let you know all the years of enjoyment that we have had out of our Distinctive Design/Build covered deck. We have been so proud of the work that you did for us 7 years ago and had so many years of enjoyment. Vince, you were so easy to work with and it was evident that your passion was to provide a product to us that we would enjoy for many years. You have achieved your goal! **** and I have had so many compliments over the years and we have had so many special moments of watching games and events outside and spending time with family and friends outside. The gas fireplace was the icing on the cake! **** and I decided to put our house on the market this past March. We knew that our deck would sell our house quickly, which it did! The new owners are just as excited about it as we are and we are thrilled! We must say that you spoiled us because our number one thing that we were looking for in a new home was an outdoor space that we could enjoy as much or more than or deck/patio in ****************. We achieved our goal, thankfully, after much looking and we have you to thank! For anyone desiring to add quality living space to your home, Distinctive Design/Build is the way to go!. We have had 7 years of complete enjoyment, with no issues at all. Vince B**** is truly committed to his work and passion of designing quality living spaces for his clients. **** and I would be happy to be a referral for Vince if he needs to have confirmation of his quality work. Thank you, Vince, for providing for us so many years of enjoyment and delight! Best to you and Erin in the future More...

Reviewed on Better Business Bureau

2 June 2017

HI Vince and Erin, I wanted to let you know all the years of enjoyment that we have had out of our Distinctive Design/Build covered deck. We have been so proud of the work that you did for us 7 years ago and had so many years of enjoyment. Vince, you were so easy to work with and it was evident that your passion was to provide a product to us that we would enjoy for many years. You have achieved your goal! Jack and I have had so many compliments over the years and we have had so many special moments of watching games and events outside and spending time with family and friends outside. The gas fireplace was the icing on the cake!
Jack and I decided to put our house on the market this past March. We knew that our deck would sell our house quickly, which it did! The new owners are just as excited about it as we are and we are thrilled! We must say that you spoiled us because our number one thing that we were looking for in a new home was an outdoor space that we could enjoy as much or more than or deck/patio in Holly Hill Farms. We achieved our goal, thankfully, after much looking and we have you to thank!
For anyone desiring to add quality living space to your home, Distinctive Design/Build is the way to go!. We have had 7 years of complete enjoyment, with no issues at all. Vince Busby is truly committed to his work and passion of designing quality living spaces for his clients. Jack and I would be happy to be a referral for Vince if he needs to have confirmation of his quality work.
Thank you, Vince, for providing for us so many years of enjoyment and delight! Best to you and Erin in the future.
More...

Reviewed on Houzz

19 April 2017

Working with Erin and Vince was a pleasure. They redesigned and rebuilt the outdated custom cabinetry in our family room. The new sections match the older trim perfectly but give the entire room a more updated look . Would recommend them without hesitation! More...

Reviewed on Houzz

29 December 2016

I recently worked with Erin and Vince at Distinctive Design /Build on our first project with them that utilized the USG Durock Shower System on two showers. The customer wanted a barrier-free shower floor for the master shower that was located on the second floor measuring approximately 3 ft. x 9 ft. long. As with all projects there are times that the remodeler has to come up with creative solutions to solve problems that will satisfy the homeowners needs. For me, it is during these times that the true measures of a remodeling company or any company become apparent. I found that Distinctive Design/ Build delivers on their commitment to professionalism and getting the job done right -- the first time. They will use and leverage new technologies to deliver on satisfying the homeowners needs. They not only delivered but exceeded the homeowners expectations and they exceeded my own expectations. It was a pleasure to work with them and I look forward to working with them on future projects. More...

Reviewed on Houzz

14 December 2016

We bought our home on the shores of Lake Norman several years ago. This past summer, it was finally time to expand our small, worn-out porch overlooking the lake. We initially hired a landscaper to help us create the outdoor living space we craved but we soon realized we needed an experienced General Contractor and remodeling pro to help guide us through the process of not only getting permits to build out a deck but also removing several structural columns holding up the back of our house. Our goal was to make the backyard more accessible, to make the porch larger with an expanded deck and a built-in hot tub, and to create an unobstructed view of the lake. Thankfully, we found Distinctive Design / Build / Remodel and they helped guide us through the design and construction of our outdoor living space which has become a favorite gathering spot for friends and family.
We had plenty of challenges to overcome. Most of them had to do with getting approval to build the deck and take down the load-bearing columns. But Vince Busby, the General Contractor and one of the owners of Distinctive Design / Build / Remodel, was very good at helping us navigate that process. Because our house is on a septic system, and it’s in close proximity to the lake, there were several hoops Vince had to jump through to secure a building permit. He also took care of all the engineering required to safely remove four columns on our back porch. What we ended up with is just a wide, open, beautiful area that brings the view of the lake right into our home.
Distinctive Design / Build / Remodel was great – not only with the work that was done but also in getting the design right and helping us configure the deck and built-in hot tub. Because of their knowledge and experience, they were able to come up with a strategy for us to get rid of as many railings as we possibly could while still meeting code. This required careful planning and attention to detail as well as coordination with the landscaper. It was like putting together a large puzzle and every piece had to fit just right.
Vince and his team were very creative. But, also, just as important – they were great craftsmen. The work was done very well. The jobsite was very clean at the end of every day. Professional – that’s the word I would use to describe Distinctive Design / Build / Remodel.
From beginning to end, Vince put us at ease, listened to what it was we wanted to achieve, and helped us overcome every obstacle quickly and efficiently. Early on, we told Vince we wanted a low-maintenance deck and he recommending products like the Fiberon deck boards which are a composite made from recycled materials. Instead of spending time and money sanding, staining or painting our deck – we will simply be able to enjoy it for years to come with no worries. That makes me very happy!

Matt Gersper, founder of Happy Living
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Reviewed on Houzz

11 January 2016

If there were more stars available, I'd rate the team at Distinctive a 10! Our just-completed renovation included siding, windows, repairing some water damaged areas, removing and rebuilding a newly designed deck and completing some structural work to expand a closet area. I appreciated the attention to detail and the significantly high level of craftsmanship which makes my house stand out from the others. Beyond the expertise this team provided, they were friendly, easy to work with, provided ongoing communication and took the time to explain any challenges they uncovered which allowed us to make informed decisions. It was a true partnership from start to finish. I also found them extremely trustworthy and honest- traits which were essential for us when selecting a builder. In the event we undertake any additional projects in the future, Distinctive will be my first and only call! More...

Reviewed on Houzz

6 January 2016

From the beginning I knew this remodeling project would be different than others. My wife and I have remodeled our home and our commercial building. In those instances we felt that we were chasing our contractors for details, solid goals, and completion of the project. With Distinctive Design and Build we were put at ease immediately. They focused on what we wanted out of our remodeling project to suit our family, our goals, and our lifestyle. We were given clear advice and parameters about the work before we ever began. When we needed answers or advice, they gave them in a timely manner. Often, they had solutions to our problems before we had time to worry. The design aspect was tailored to our wishes, not a cookie cutter design used over and over again in prior projects. The craftsmanship of the build was breathtaking. To sum it up, they treated our home like it was theirs! I highly recommend them for any project from beginning to end. More...

Reviewed on Houzz

23 November 2015

Our back deck was old, in full afternoon sun, and mosquitos made it nearly impossible to enjoy. I wanted shade, comfort, and protection from the mosquitos. Working with Distinctive Design & Build was a pleasure from the very start. They actually followed up (many other contracting companies came, and we never heard from them again) and moved the process along as quickly as possible. Their design team is top notch, and brings beautiful ideas to the table. All of the various professions we worked with (builders, electricians, masons, gutter installation) were friendly and professional. I highly recommend this company. They are top notch. More...

Reviewed on Houzz

29 May 2015

My dealings and experiences with Erin & Vince at Distinctive have been great. They always have their client's best interests in mind, while treating their vendors, like myself in such a warm and professional manner. We have had a challenging client a time or two, and have worked together for the client. In the end, the client's are always happy and complementary.

Reid Harkey
Harkey Tile & Stone
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Reviewed on Houzz

23 April 2015

Working with Distinctive Design was a smooth transaction and the end result was a beautifully remodeled home. I enjoyed working with Vince in the field and Erin was able to get answers, when we needed them. Atlantic Stone would certainly endorse and bid any future jobs with this contractor.
Joe Sykes- President
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Reviewed on Houzz

23 April 2015

Berkeley Heating & Air Conditioning provided the HVAC portion of this project. It was a complete tear out of all the existing equipment and ductwork. We ran room by room load calculations on the structure and designed and installed the duct system and equipment accordingly. More...

Reviewed on Houzz

28 October 2014

The folks at Distinctive Design took our rough ideas and transformed them into finished projects that far exceeded in quality what we had in mind. We've hired them for two separate projects and would recommend them with out any reservation at all. More...

Reviewed on Houzz

2 April 2014

You always hear horror stories about people who have had issues with work being done on their home. From estimates for work that sometimes go over the amount first agreed to, or issues with shoddy work, or contractors that takes weeks to get the job completed. None of these problems were an issue for us with Distinctive Design Build and Remodeling. We contracted with them for an addition on our home. Erin Dougherty was very professional and offered advice and insight on our project. The contract was well written and specifically stated the work that was to be done this kept the budget intact. Vince Busbee was very much into making sure our project was done right with no issues and on a timeline set forth in the contract.. He also explained every detail on the project whether or not we asked about it. Their teams of contractors were devoted on getting the job done and cleaned up after their work was done each day. Would I contract with them again to do work on my home, in a heart beat? More...

Reviewed on Houzz

13 August 2013

We live in an older house (circa 1930) and this renovation was pretty complicated (structural changes, complete rewire of the house, etc. ). Even the demolition was difficult. Distinctive Design/Build/Remodel, LLC did a great job throughout the 7 month project. They never said "no" to anything, and were never rattled by any of the quirky things you find when renovating an older home. They just figured it out and kept going. Their subs were fantastic. More...

Reviewed on Houzz

10 May 2013

We have been very pleased with the addition/ kitchen remodel Distinctive Design/Build/Remodel completed for us. We outgrew our previous kitchen space and I had been frustrated with many aspects of the kitchen design. Vince and Erin listened to the challenges we had in our old space and came up with a design that has worked out as we had hoped for our new space. I love my kitchen again and we really enjoy our additional sunroom and mudroom space. The flow and ample storage areas work out well for our large family. All of the team, including subcontractors, were polite and safety conscious which was important with 4 children from 4 to 12 around the home. We were kept up to date regarding progress and all concerns were addressed in a timely manner. The remodel took a little bit longer than expected, and we were a little naive about the energy it took to move items within our house and live with upheaval for a time, however the results were well worth it!!! More...

Reviewed on Houzz

Q&As

We have been remodeling and building in the Charlotte-Metro area since 1997.

Our projects come with a one-year workmanship guarantee. Whatever products are used in your project will be guaranteed by the manufacturer. Our goal is to make sure you love your remodel or custom home for many years to come which is why we take the time to select only the best products and craftsmanship.

Helping homeowners create beautiful living spaces. Since we don't churn out projects, we have the luxury of spending quality time on the design phase and project development. This is the key to any successful building project.

We have been recognized as one of the best Design / Build companies in the country. We have won numerous awards for design and customer service including the coveted national Contractor of the Year award from the National Association of the Remodeling Industry (NARI). Our General Contractor is a Certified Remodeler and our Lead Designer is a Certified Kitchen and Bath Remodeler. These certifications set us apart from other contractors and give homeowners peace of mind knowing they are hiring seasoned pros who have demonstrated their competence through a vigorous certification process.

Services

We design and build significant remodeling projects including kitchens, bathrooms, additions and outdoor living spaces.

We offer turn-key design / build services for people who are interested in creating a high-performance legacy home for their family.

Our award-winning design team takes the stress out of designing your new kitchen. We balance beauty with function and can guide you through the myriad of choices available for your new kitchen.

Bathrooms can be one of the most expensive rooms, per square foot, to renovate. Our design team has one multiple awards, including a national award, for our bathroom designs. Bathroom design can be trick and is best left to a professional.

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