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Direct Fabrics

West Town, North Somerset, North Somerset

(279)
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About

Direct fabrics supply the UK with soft furnishings for commercial environments certified to British and International Flame Retardant Standards . Including BS5867, BS7175, BS5852, IMO M1 & B1. Direct Fabrics has been set up to supply the UK and the world with a superior range of contract furnishings.

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Reviews (279)

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5/5

279 customer reviews

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5 December 2019

I purchased an aluminium curtain track and fittings. Product was quality, as anticipated.I had a couple of queries prior to purchase, which their technical specialist dealt with quickly and competently. Telephone and e-mail communications with the company were first class. Only disappointment was the week delay in delivery, otherwise I would have awarded 5 stars.Curtain rail now installed and working well with heavy curtains. More...

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3 December 2019

Very pleased with item. Delivered in good time and as described.

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2 December 2019

The curtains I ordered exceeded my expectations. Beautifully made with curtain hooks included. Your customer service was also excellent. The curtains were delivered earlier than promised. I would certainly recommend your company.S LaneDorset More...

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29 November 2019

lovely curtains, excellent service

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27 November 2019

Excellent customer service. Everything arrived quickly, well packed and more importantly just as described. Will definitely use again.

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26 November 2019

Very pleased with the fabric. Good service!

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25 November 2019

this is a great company brilliant service and they send you swatch for approval so happy curtains will be super , im so impressed with customer service

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24 November 2019

happy to have received the swatches

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24 November 2019

Excellent service & product

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23 November 2019

Amazing materials. Fast delivery. Thank you for cooperation!

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21 November 2019

First order with this company. Great service. Fast delivery. I can not speak more highly of this outfit. Superb.

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20 November 2019

Good quality material, excellent service. Would use again.

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20 November 2019

Good range of fabrics at reasonable prices, especially useful for fire retardant fabrics.

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19 November 2019

I had a job of huge internal curtains for a tent, and was so pleased to find a large range of extra wide fabrics. Easy website to navigate, and prices very reasonable. Sales staff are very helpful, and pleasant. Thank you. More...

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18 November 2019

Great service and value for money. Will purchase from again and recommend on.

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16 November 2019

The response to my initial request for a quote was very quick and also the price was very fair. Once I placed the order the curtains were delivered when promised and we are very pleased with them

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13 November 2019

The curtain pole did not arrive when expected. Contacted the office and Lizzie was extremely helpful sending another out by courier the next day.

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5 November 2019

Amazing service. Our local village hall has been transformed. Thank you also for the swift delivery ensuring we had the curtains in place for a function. Thank you to everyone involved and Mia for listening to the many calls. More...

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25 October 2019

Very easy to order ,very quick and very polite follow up

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24 October 2019

Fabulous service from start to finish. Very knowledgeable and helpful. Gave much needed advice. Received very promptly. Would recommend.

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24 October 2019

Great service - I ordered some free samples and they arrived very quickly. Having received them and checked colours, I then ordered a few more. A very helpful lady (Lizzie) rang to have a chat about what I was looking for, to make sure that appropriate samples were sent. These arrived the next day. Thank you! I shall be placing an order very soon! More...

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24 October 2019

Very polite, helpful and personable staff. The were always there there to answer any questions I had. Excellent turnround on the blinds, they were ready within 2 weeks. Good quality fabric and very well made. I look forward to the curtains coming next. Thank you More...

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24 October 2019

Great service, advice and product. Speedy delivery. Thank you

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15 October 2019

Excellent service and quality. Best quality curtains I've ever held in my hands, like having a duvet cover hanging from my windows. Unfortunately, my weak brackets didn't appreciate the quality and tore off the wall...Thanks guys, much appreciated. Would highly recommend. Also they gave instructions for me on how to measure my curtains properly and they came the perfect size so their instructions were obviously very good as I'm normally terrible at measuring anything! More...

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10 October 2019

Very helpful service, with good advice and pleasant staff. Thank you.

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8 October 2019

excellent fabric and service,very quick

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8 October 2019

I received first class service.

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8 October 2019

Great personal service, fast delivery and good, old fashioned company and customer support - ace!

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7 October 2019

Very good service, competitive price and prompt delibery

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7 October 2019

This was the first time I have ordered samples from Fabrics Direct. Very prompt service and even a follow up call to say the samples were on their way.

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5 October 2019

Great service from enquiry to delivery. Excellent product and workmanship

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4 October 2019

Very good. Would recommend and use again.

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2 October 2019

Good quality fabrics and fast delivery.

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29 September 2019

The samples I ordered were sent quickly. Unfortunately the colour wasn’t quite right for the job I had planned but I can’t fault the amount of choice they offer and the service they gave.

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27 September 2019

Very fast service for fabric samples, would recommend.

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26 September 2019

I have only asked for fabric samples, but very efficient service and very pleasant to deal with.

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25 September 2019

Direct Fabrics have been most helpful with preparing a quote for a job for a railway carriage.

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25 September 2019

Brilliant service!

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25 September 2019

Great customer service

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24 September 2019

Very efficient, friendly and the Fabric and colour was just like the image I

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24 September 2019

Needed a small piece of dark brown leather to repair my sofa.Service was excellent they even telephoned me to say the free samples were in the post for colour matching purposes. The colour match was good as matching colours on a computer is difficult.My only concern was the postage for 1 metre of material it was £7.99 for a small piece of leather which was rolled around a huge carboard tube total waste of packaging surely they could do better for smaller customers. They would have got 5* but for this. More...

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22 September 2019

I am very happy with the service I received from Direct Fabrics and was amazed at the speed my order was dispatched

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18 September 2019

The Curtains came really well packed, all pleated including hooks and ready to hang, which was a nice surprise. Even though the fabric is budget, flame retardant and blackout it is lovely. I was a little worried that the fabric would be a bit thick and the pleated heading wouldn't look good! It is always difficult buying fabric online from a picture! it's not as if you can feel it. I needn't have worried, they are just perfect for our meeting room at the village Hall They still have a few creases in them but I am sure these will drop out shortly. They have had lots of compliments. I only gave the 4 stars as I had no notification from Direct Fabrics that my order had been despatched and the delivery agent tried to deliver them to the wrong address but that was because they didn't read the label properly. More...

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18 September 2019

Really quick delivery and as seen on web site excellent

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17 September 2019

Excellent service with a personal touch.

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17 September 2019

Great product and great customer service

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12 September 2019

Excellent, efficient customer service

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9 September 2019

Hi, We moved in recently into or new flat, we have triple glazing but it wasn't sufficient for me as we live next to a busy road in London, so i wanted to have acoustic/blackout curtains i looked online and found that Direct Fabric is making such a product. I sent pictures of our bedroom to Mia, she has been brilliant by assisting me with correct measurements and installation. It is now up, do the job and look great. It's not cheap but very efficient. More...

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8 September 2019

Ordering by telephone was brilliant - I did have problems with the on-line order form as it wouldn't accept payment but the salesperson I spoke with was lovely and helped me with the order - saving m e money on an item!!

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6 September 2019

This would have been 5 stars, but unfortunately when the curtains arrived we had to do some work on them to attach velcro where had been requested & the single curtain arrived as a pair, which meant that we had to add velcro to the leading edges. Overall I would recommend Direct Fabrics for very heavy stage curtains. More...

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Dealing with customers and supplying quality products quickly to our customers

We are specialists in contract furnishings and can manufacture quality products in the UK.

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