Usworth, Sunderland
16 customer reviews
Sarah B
Used the direct boiled company a couple of years ago to replace my boiler and change from a one pipe system to a two pipe system they also installed a nest system too. I could not fault Craig and the guys! They were neat, tidy and efficient. Great price too!! Thank you!! More...
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thomas oreilly
We just got a new boiler put in by this company. I can not fault the service or the work or the price that we paid. They were also very fast and clear with their quote.
Reviewed on Google Maps
JamesM-980
have had 2 combi boilers fitted from direct boilers. First class service, I could not buy the boilers at a (discount price) for what this company supplied and fitted them for. A guy called Craig fitted both he was first class Many Thanks More...
Reviewed on Yell
Pauline Gordon
Both myself and my mother-in-law (aged 85) along with several of our friend and neighbours have had boiler systems fitted and serviced by Simon from the Direct Boiler Company and over the past 12 years of dealing with this company we can give them nothing but praise for their customer care and professionalism. Those horrible comments are obviously from a very sad and disgruntled ex-employee who is looking to gain revenge by making untrue statements about his former employer. I would give the Direct Boiler Company a 5 stars rating and would advise other potential customers to ignore those nasty comments as this person is fabricating his statement to cause harm to a perfectly good local family run company. I certainly will continue to use Simon and his company in future and would have no hesitation in recommending this company to anyone. More...
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Louise Steel
Have used this company for boiler serving and installation for several years. The engineers I have dealt with have been friendly and efficient. The office staff are courteous and professional, and always keep me updated with costings and timings. I have no hesitation in recommending the company. More...
Reviewed on Google Maps
crazzy unicorn princces lover
My experience of direct boiler company has always been truly hassle free. The customer service is excellent, from telephone enquiry, through to quotation and installation. All was handled by knowledgeable, friendly professionals in a straightforward and efficient way. It really could not be better. I have been using this company since 2007 and had many services carried out, and will continue to use them.I would highly recommend this company, and have done to many friends and family. More...
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Dean Childs
I completely disagree with the above review, I have dealt with the Direct Boiler Company for over 5 years now and never had any issues, they have installed over 400 boilers of ours been one of my biggest installers in the North East. They are always very professional when dealing with myself and with their customers they always put the customers first with out any hesitation whats so ever. I have recommend the Direct Boiler Company to my family and friends for new boiler installs and repairs and never had a single issue to date. More...
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Neil Blue
Really helpful and polite staff in the office. They always arrange an appointment to accommodate me. I have used the company for a number of years for servicing my boiler and the engineers were very professional and thorough. Great value for for money and would recommend to anyone More...
Reviewed on Google Maps
YellowComputer56
Great business and fab service. New boiler installation completed within 24 hrs. All round brilliant service and great prices. Highly recommended.
Reviewed on Yell
ChrisH-2374
Direct boilers installed a boiler for me at short notice and did a great job. They are competitively priced and the service was fabulous. The engineer was extremely helpful and the finish was very good. I have also used them to service my boiler over a number of years. I would rate them highly. More...
Reviewed on Yell
DianeV-2
First Class and efficient service from Direct Boilers would highly recommend excellent job from start to finish no one in area can do better!
Reviewed on Yell
Guy Rumsey
Excellent service and professional engineers
Reviewed on Google Maps
SBenn
The number one place to get you boiler serviced, repaired or replaced. All staff are Gas Safe registered. Showroom in Washington with all boiler makes on display. Up to 10 year Guarantees available on Baxi Boilers More...
Reviewed on Yell
ThePeters
Best price in the area, guys were brilliant, job carried out fast and no problems. Highly recommended.
Reviewed on Yell
SBenn
Latest Combi Boilers fitted from £999.Servicing and Repairs.Tel 01914187272
Reviewed on Yell
A Google User
The guys at Direct Boilers are first class. I have recommended them to lots of people. Their prices are really competitive. Would use them again.
Reviewed on Google Maps