Digital Magic Photography & Design

Digital Magic Photography & Design

Digital Magic Photography & Design locationStevens Forest, Maryland

(1 Review)
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Digital Magic Photography & Design Reviews

Reviews


Review of Digital Magic Photography & Design by Ashley Harper
1 01/04/2017 Ashley Harper

Very disappointed with this company. They were supposed to start taking pictures at 9am and they were not set up. This ended up delaying their start. Of course the photographer then had issues with his equipment. He waited until he had children waiting for their picture before he realized his images weren't loading. His lack of personality made it difficult for children to connect with. On top of that his wife gave me forms which HE then told me I had the wrong forms. He blamed me for not saying I needed a head shot and a full length shot when he never even acknowledged me. Then while I was trying to look at my child's pictures-again after I was told it's my fault for him not knowing which pictures to take, his wife comes over and is scrolling through the pictures for a different client so I couldn't see the pictures being taken. All in all I was prepared to pay $250 for pictures which I felt were incredibly expensive considering he can't give a digital file for printing, only a facebook quality image for $5. However, I was so frustrated with the attitude and customer service that I changed my mind and only wanted the group photo.

Digital Magic Photography & Design


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  • 1 hour average response time

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