Loading...

Please wait ...

About

We are a digital marketing agency that thrives in today’s digital environment.

Our modern developed website designs, graphic design, content creativity and technical knowledge, work together to create vibrant integrated campaigns that aim to achieve your goals by being outstanding, and by standing out.

More...

Reviews (2)

Leave a review
S

Susan Pratt

30 June 2019

Diamond Media recently built my site for my property management business. They truly delivered excellent customer service even with my lower end budget. After going through a company where I was left unsatisfied with the finished product, Cody was able to rebuild my website. He provided so many helpful recommendations while staying true to my overall vision. I highly recommend working with his company! More...

2

24k Property Management L.

12 June 2019

Diamond Media recently built my site for my property management business. They truly delivered excellent customer service even with my lower end budget. After going through a company where I was left unsatisfied with the finished product, Cody was able to rebuild my website. He provided so many helpful recommendations while staying true to my overall vision. I highly recommend working with his company! More...

Photos (1)

See all

Q&A

Many businesses make the mistake of neglecting usability. Usability is critical for the success of any website and should never be overlooked. Good usability can improve the performance of your website and increase your chances of success. It can also boost sales and revenue for your business.

For your website to successful, it should not only look good but also provide a seamless user experience for visitors. This is why good usability is important. It will set your website apart from your competition.

In web design, good website usability is about making it easy for visitors to find the information they need quickly and easily.

There are many ways to improve the usability of your website. This article takes a look at 11 essential characteristics of a user-friendly website. These simple usability recommendations can make your website more appealing for customers and improve your chances of success online.

Here are 12 essential characteristics of a user-friendly website.

1. Mobile Compatibility
As more and more people use their mobile phones to access the Internet, creating a mobile optimized website has become a necessity.

The first step is to check how your existing website appears on mobile. You can use Google mobile site tester to find this out. If your website cannot currently be accessed on mobile, you can create a mobile version of your website for free with the help of web-based mobile website builders.

User-Friendly Website - Responsive Design

2. Accessible to All Users
A user-friendly website should also be accessible to everyone including blind, disabled or the elderly. These users typically use screen-readers to access the Internet. The 508 website accessibility guidelines highlights simple web design techniques that can be applied to make sure your website can be accessed easily on-screen readers, making your website available to a larger audience.

User-Friendly Website - Accessibility

3. Well Planned Information Architecture
How information is organised and presented on your website is vital for good usability. However, it is often neglected. It has become even more important today as websites offer a wide range of information and resources to attract their target market. Plan your website sections and categories carefully and present information in a way that it is easy for users to find. Always think from the perspective of your users. This is particularly important if you offer a lot of content on your company's website.

4. Well-Formatted Content That Is Easy to Scan
The average Internet user skims through the content on a web page instead of reading each and every word from top to down. Users tend to scan through key parts of the page quickly to determine if it is relevant to their needs.

It is important to format your content with this in mind. Correct use of headings, sub-headings, paragraphs, bullets or lists help to break up text, making it easy for readers to scan.

User-Friendly Website - Good Formatting

5. Fast Load Times
Nothing is more annoying for website visitors than a website that takes long to load. In fact, slow speed is one of the main reasons why visitors leave a website. Making sure your website loads within 4 to 6 seconds is important for good usability. It also affects your search engine ranking.

I have found third-party website plugins and widgets including website tracking, social media, to be one of the most common factors that affects website speed. Try to limit their use and only use the ones that are absolutely necessary.

It is also one of the main reasons visitors leave your site. Customer expectations have changed significantly in recent years. A typical customer will only wait for a few seconds for your page to load, after which they will most likely navigate away to a competitor's site never to visit again

6. Browser Consistency
Browser compatibility can be easily overlooked. Even the websites of some of the most reputable companies suffer from this problem due to neglect. This is bad for branding and has a negative affect on website usability.

Although modern browsers have evolved and become more efficient, some inconsistencies still exist in how a website is interpreted by different browsers. It is important to ensure your website appears and behaves consistently across all major browsers such as Chrome, Internet Explorer, Firefox, Safari and Opera. Simple things like this set a professionally designed website apart from the rest.
6. Browser Consistency
Browser compatibility can be easily overlooked. Even the websites of some of the most reputable companies suffer from this problem due to neglect. This is bad for branding and has a negative affect on website usability.

Although modern browsers have evolved and become more efficient, some inconsistencies still exist in how a website is interpreted by different browsers. It is important to ensure your website appears and behaves consistently across all major browsers such as Chrome, Internet Explorer, Firefox, Safari and Opera. Simple things like this set a professionally designed website apart from the rest.
6. Browser Consistency
Browser compatibility can be easily overlooked. Even the websites of some of the most reputable companies suffer from this problem due to neglect. This is bad for branding and has a negative affect on website usability.

Although modern browsers have evolved and become more efficient, some inconsistencies still exist in how a website is interpreted by different browsers. It is important to ensure your website appears and behaves consistently across all major browsers such as Chrome, Internet Explorer, Firefox, Safari and Opera. Simple things like this set a professionally designed website apart from the rest.

6. Browser Consistency
Browser compatibility can be easily overlooked. Even the websites of some of the most reputable companies suffer from this problem due to neglect. This is bad for branding and has a negative affect on website usability.

Although modern browsers have evolved and become more efficient, some inconsistencies still exist in how a website is interpreted by different browsers. It is important to ensure your website appears and behaves consistently across all major browsers such as Chrome, Internet Explorer, Firefox, Safari and Opera. Simple things like this set a professionally designed website apart from the rest.

7. Effective Navigation
Good navigation is one of the most important aspects of website usability. Simple HTML or JavaScript menus tend to work best and appear consistent on all browsers and platforms.

It is equally important for the navigation to be clutter-free. Try to limit the number of menu items as far as possible. A drop-down menu or sub-navigation may work better on large site with many sections and pages.

9. Valid Mark-Up & Clean Code
A website that adheres to the relevant web design best practices and standards is often more robust and dependable. It also ensures the website will load faster and appear consistent across browsers and devices. It also makes it easier to locate problems and troubleshoot if the need arises.

10. Contrasting Colour Scheme
The right contrast between the background of the website and content is one of the most basic yet most important web design principles that should never be overlooked. Good contrast between background and text e.g. black text on a white background makes your content legible and easy to read. Lack of contrast, on the other hand, makes it very difficult for visitors to read your content.

User-Friendly Website - Colour Contrast

11. Usable Forms
Forms are a very important element on business websites. They allow users to interact with the site. Forms are also very useful for generating leads for a business.

To get the most out of your site, it is important to ensure the forms are easy to use and accessible to everyone.

WEBSITE INFORMATION
Do you have an existing website?
Do you have a domain name?
If yes, what is it?

BUSINESS DETAILS
What are your main goals for the website?
What is the geographic territory that your business services?
What are your company differentiators? (Value Proposition)
What is your company’s mission and vision?
In what year was your business established?
What are your hours of operation?
Do you have a company slogan or tagline?
Do you have any social media profiles?
Who is your target audience?
Examples: Age range, industry, gender, income, geographical area, etc.

WEBSITE DESIGN DETAILS
What are the desired pages of your website? Examples: About Us, FAQ, Reviews, Gallery, Services Overview, etc.
Are there any specific sections you would like included on these pages?
Examples: Testimonials, Team Members Information, Call to Actions, Pricing, Service Plans, Promotions, Featured Services, etc.
What kind of images best reflect your business?
Examples: Industry-specific, service-related, location-based, business, consultation, etc.
Do you have any images that you would like included in the site’s design? ¡ Yes ¡ No
If yes, please send all imagery to your account manager.
The importance of the first impression is paramount. How should visitors describe your new site? Examples: Modern, minimal, clean, elegant, forward-thinking, innovative, user-friendly, corporate, bold, fun, bright, calming, etc.
Are there any specific websites that you like? Why?
Examples: Design elements like headers, menus, sidebars, colors, typography, photos, icons, etc.

YOUR COMPETITORS
Please list your competitors' websites below.
What do you like about their websites?
What do you dislike about their websites?

ADDITIONAL INFORMATION
Please list any additional relevant business information..

BUSINESS INFORMATION
Company Name:
Company Street Address:
City:
Company Phone Number:
Company Website:
Hours of Operation:

CONTACT INFORMATION
Position:
Name:
Phone Number:
Email Address:

The creative process and building something from the ground up. Re-branding projects...Taking an existing brand and bringing it back to life!

I have the ability to help others and change businesses and lives for the better. I enjoy serving my clients to surpass their needs.

We are prompt, creative and have the experience to execute a well thought out game-plan.

Services

Why Choose Diamond Modern Media? Our reputation is built on getting businesses like yours great results. We have an amazing team of designers plus a proven design formula that will position you as the expert in your niche and raise your business profile. We are trusted by amazing high level marketers for web design. Websites, businesses and brands are all much more than just words and products – they’re also images and art. Graphic design is an integral part of any business and that’s as true for your company’s image and your marketing. Success online is multifaceted in the modern age. While sites rich in text can help you be found within search results, attracting visitors and converting sales is often influenced by the audio-visual impact. Colorful, high-resolution images, engaging videos and illustrative graphics can help potential buyers better understand your products and services and help them see – literally – the benefits they offer.

Web Design Services Web Design with your customer in mind. Modern web design is more involved than creating an attractive website. Consideration of user experience, search engine optimization, ease of use, and technical details are just a few elements that are involved in developing a website that is designed to perform in today’s competitive marketplace. Our web design & development team has established a host of effective services to facilitate the growth of your business. Including WordPress websites and ecommerce solutions focused on usability and responsive design, creative branding solutions that inject personality into your business, and custom programming for ideas that you need help bringing to fruition. Whether you’re in a need of a simple WordPress website to get your business online, or a more complicated ecommerce website, our web development team will help bring your vision to life.