Stoke-on-trent, Staffordshire
14 customer reviews
Sonni Fox
Brian and his amazing Team has been taking care of our home for past 3 months. Always high standards with a reliable service from our lovely cleaner. We highly recommend Diamond Home Support! Sonia&James More...
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Trish Patel
Brian and his team from Diamond Home Support did a fantastic job deep cleaning the whole house including steam cleaning of the carpets after my previous tenants left the house in a really bad state. I gave them the keys to the house and once all the work was complete they locked up and posted the keys through the letterbox. A very trustworthy company and I would definitely recommend them. More...
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Katie Pick
In short, don’t waste your money on this company. The manager repeatedly told me his purpose was to make sure if my designated cleaner were to win the lottery and quit that he would ensure I got a replacement. I believe this is what he tells himself to justify his cut. I walked them around the property and told them what I wanted, I was offered 2 hours weekly, it’s fair to assume this would reflect what I asked them to do. The first visit was for some deep cleaning I requested after we completed some renovation works. The second was due to be a general clean, I’d requested a focus on the floors of every room as I have a young child. I came home to an unfinished kitchen and little else. I had to leave the house before the cleaner finished and I can only assume that was the ticket for them to rush and leave. When I returned to see very little done, I called and made enquiries and was told a myriad of excuses, “you need to book more time, you need better equipment, you need to lower your expectations.” Frankly, for £15 an hour I’d expect some equipment to be provided. I’ll admit my vacuum has seen better days, but it doesn’t explain unswept floors, dirty worktops and cupboards .. and all that after 2 hours spent in the kitchen. When I told the manager I wouldn’t continue with this arrangement, who’s sole purpose he claims is to provide continuous help remember, he replied, “Ok, thanks”. I’m scratching my head, wondering what his role really is and what I’d pay the company overhead cost for. More...
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Beth
Fantastic service, helpful and prompt communication and cleaning work carried out to an excellent standard. Would highly recommend.
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BethH-61
Fantastic service, helpful and prompt communication and cleaning work carried out to an excellent standard. Would highly recommend. Beth
Reviewed on Yell
Lee Webster
I have to say diamond home support offer a A1 service Brian's attitude towards his cleaning business is client focus we have used other cleaning companies in the past that were cheaper but no where near as good as the quality from diamond. Our cleaner is great thanks Diamond for making our life's so much easier. More...
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lona evans
We have had a cleaner from Diamond for many years and been very happy. The service and cleaners are excellent i would recommend this company highly
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Chambers
We have used Diamond for the last few years for our cleaning at work and home and always had excellent cleaners. Would highly recommend to anyone. Very professional and great service. More...
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Lee Webster
I have to say diamond home support offer a A1 service Brian's attitude towards his cleaning business is client focus we have used other cleaning companies in the past that were cheaper but no where near as good as the quality from diamond. Our cleaner is great thanks Diamond for making our life's so much easier. More...
Reviewed on Google Maps
Max Ch
We have used Diamond for the last few years for our cleaning at work and home and always had excellent cleaners. Would highly recommend to anyone. Very professional and great service. More...
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Max Ch
We have used Diamond for the last few years for our cleaning at work and home and always had excellent cleaners. Would highly recommend to anyone. Very professional and great service. More...
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lona evans
We have had a cleaner from Diamond for many years and been very happy. The service and cleaners are excellent i would recommend this company highly
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David Evans
My husband and I have a really good cleaner every week. Very pleased and would recommend Diamond Home Support
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shortyme
I love returning home from work to a lovely clean home. Always there as promised and never let me down, a great service I do not know what i would do without my lovely cleaners.
Reviewed on Yell