DC Piano Company

We purchased a used grand piano from DC Piano. Long story short, I am very glad I made the 40 minute-drive and looked and tried the pianos in person. The store may feel very relaxing and the experience with the sales may be various depending on who you really talked with, but I have a feeling they all have more or less passionate about music, or music instruments. That motivation makes difference. Personally I enjoy reading the About Us section on their website about their history.Throughout the process to place order, I feel the price is fair and most importantly they are quite honest and straight-forward to communicate, besides, they have the complete shop so you can see what they are normally doing. I would recommend to do business with them. More...

Reviewed on Yelp

Update: I spent two weeks on Craigslist looking for a tutor to help me through the Hungarian Rhapsody No. 2 and was unable to find anyone to agree to help me---- called DC and they directed me to the mentor of my dreams. Kudos to DC Piano for helping me with my craft since I moved out here ten years ago.  Lub you guys. More...

Reviewed on Yelp

As a pianist who makes a living through teaching and playing, it's so important to find a tuner and technician that you trust to care for your instrument. I'm so grateful to have found Matteo and DC Piano Company! Matteo has kept my piano sounding beautiful and serviced some things that other technicians could never seem to fix (such as a mysteriously sticking key and correcting the action to fit my preference). I truly love my piano even more after Matteo's tuning/technician prowess and passionate eye for detail. I highly recommend DC Piano to anyone who is looking for a tuner/technician, the service is excellent and you can trust that your piano will be extremely cared for! They also are an amazing family owned storefront run by great people, specializing in piano restoration. The store has an impressive selection of both new and used pianos; they are also happy to help you trade-in if you're looking to upgrade. More...

Reviewed on Yelp

Very nice experience browsing and trying pianos. The people here are very nice and never pushed you and never tried to educate you and challenge you. You ask them when you need them. Although we didn't end up buying that day, but I feel we will come back if we decide to bug the piano. More...

Reviewed on Yelp

Dennis and crew helped me move a piano. They showed up on time and moved the unit with no issues. Cost was 50% less than what others quoted. All in, great experience.

Reviewed on Yelp

I had a remarkably positive experience buying a Kawai digital piano at DC Piano.  I grew up playing a Kawai upright and have been researching digitals for over a year, which means that I've visited DC Piano sporadically for many, many months.  On different visits, I've spoken with Sam, Marlon, Dennis, and some other guys, and they've always been patient and knowledgable, letting me play the pianos for as long as I wanted and happily answering all of my questions, no matter how ignorant. Finally, Kawai hit the sweet spot of affordability and key action with its new CA models, and I pulled the trigger.  The delivery guys were careful, competent, and cheerful.  I wished I could join them and make a few deliveries. More...

Reviewed on Yelp

Good place

Reviewed on Google Maps

Great selection of piano, and no sales pressure.

Reviewed on Google Maps

I bought my circa 1980s piano there about 7 years ago and i love it. Not only have they helped me mive it three times, but when someone broke a key, they gave me a free replacement. Matteo is very knowledgable and I highly recommend this place for a wonderful, used piano. More...

Reviewed on Google Maps

Dennis sold me a used piano with excellent tone and honestly appraised the work it needed. His movers delivered the piano the next business day, up 16 steps with two turns to get into the house and the piano was in position within 30 minutes, no damage to it or the house. Excellent service.

Reviewed on Google Maps

Played piano for years & years when I was a child, moved away from it like a moron, but wanted to get a new piano again and take playing more seriously again. I did a lot of research and found that the Kawai ce220 would be a great piano that wasn't too expensive and not too cheap, but as with any musician shopping around I started playing all the different pianos that were there, and fell in love with a Kawai CS10. Was twice my budget, but it was a total match.Staff was really helpful and let me browse around not bugging me for about 45 minutes. I went to another store to try out some Yamahas & found I liked the Kawai more. I went back and played on it again for 20 minutes before I made up my mind. They even gave me a significant discount on the piano I got because of a few very small nicks and it was a floor model. The movers were fast & relatively on time.Fantastic experience here, tons of different pianos from digital grands to traditional grands to any uprights, used, new, and more. Don't think they are a Yamaha retailer so they didn't carry the clavinova I was considering, but I found I liked Kawai more.If you're looking to buy a piano, consider this place. It really is great. More...

Reviewed on Google Maps

We bought our first piano from Dennis when he was still restoring pianos in his garage about 25 years ago!  It's an upright beauty that still pounding out tunes ranging from Chopin's Minute Waltz to today's Con Brio's Paradise! Today, Dennis' crack team of piano movers at DC Piano relocated our 1896 Kranich & Bach parlor grand from our cottage house up to the main house without breaking a sweat - or anything else in its path!  Can't wait for it to settle in so we can have it tuned in a few weeks!Thank you again, Dennis!  Your work brought much music into our home over the years. More...

Reviewed on Yelp

I went in distraught about having to give up my piano because of a pending move.  Dennis helped me figure out just the right solution and I can't be happier with the outcome.  Great service from someone who really understands.  Also, the two piano movers were prompt, friendly, efficient and made the whole process so simple.  Knowledgeable with a great selection instruments, I highly recommend DC Piano. More...

Reviewed on Yelp

Great piano store from every dimension. Super affordable prices; and a nice selection of pianos to meet everyone's needs.

Reviewed on Yelp

Checking in. 5 months later I can safely say this was an excellent purchase. My Yahama U1 is an absolute beast.Got my free tuning the other day, as simple as it gets. These guys are king.

Reviewed on Yelp

Many nice second hand pianos at this location! Friendly staff Sam offered me professional advice, patiently helped me worked on the prices and choices of the pianos. Free delivery, free in home tuning as well, highly recommend! More...

Reviewed on Google Maps

Very easy-going environment. No pushy or annoying sales people like you'd find at other shops.

Reviewed on Google Maps

Lots of inventory, lower interest rates available for new piano purchases compared to walnut creek area.

Reviewed on Google Maps

Great selection, wonderful and insightful/friendly staff and owner, no pressure and reasonably priced. Free home delivery was awesome!

Reviewed on Google Maps

Dennis came out personally & professionally, with his staffs to transport the new K-400. No damage was done to either the piano or my apartment on 2nd floor. My son and I really love Kawai and no regret purchasing it from DC Piano. My dad, who loves piano music, is extremely happy with the beautiful sound while my son plays the K-400. Excellent customer service and reasonable price! There was no pressure while I was in the store. Very friendly atmosphere. Highly recommended this store and the service you can rely on!  I have recommended my friend to visit here. Thank you much Dennis and will come again! More...

Reviewed on Yelp

I'd like to great thank Dennis and Sam for our smooth and pleasant purchase experience.  They are so wonderful and kind people that my son received his brand new Kawai GX-2 just before his birthday this weekend.  DC Pianos is a place you can absolutely trust! More...

Reviewed on Yelp

Great service. They even waited for us since traffic was bad and we came from Fremont area. They have many used piano selection, upright, grand, baby grand rnging from $49 to 40k! ! I loved Sam who served us! He played and he was so good and friendly! I wished they would tuned and cleaned tge pianos better so people are more attracted and inclined to buy. Go DC! More...

Reviewed on Yelp

I went there looking for a digital piano on the middle-price range. I found the staff helpful and they allow you to play and feel what fits best your needs without pressuring you. They seemed to have their stronger selection on regular acoustic upright pianos and I'd certainly recommend visiting this shop if you're interested in buying or renting one. More...

Reviewed on Google Maps

Yet another happy customer here!  Every step of our piano acquisition was positive.  DC Pianos has a very wide range of nice, used pianos (as well as new), and everyone we encountered on our multiple visits to the store was very pleasant, knowledgeable, and helpful.  There is no slick showroom, and there was no pressure to make a quick purchase -- these are piano guys, not sales guys.  Pricing was very fair; delivery was included.  We had to postpone our delivery, and they were very accommodating about that, as well.  Our piano arrived and was set-up today, and that process was as friendly and competent as all the previous interactions.  It was a pleasure to do business with Dennis, Matteo, and Sam.  Don't hesitate to make the trip to DC Pianos.  (Parking is easy, too!) More...

Reviewed on Yelp

The staff here is so nice, And I don't feel any pressure to try out the piano here. The price is reasonable and I hope I can get the piano from them one day. Also, they have the collection of scorebook that I need. More...

Reviewed on Yelp

Good customer service and Dennis is very helpful. Price is very competitive or better. Free shipping, better then another piano store I went at San Mateo that quoted me a delivery fee to San Francisco.

Reviewed on Yelp

I just got off the phone with Dennis, owner of DC Piano and I want to add my 5 star review to the 60 others who have likewise reviewed the business at the highest rating. We purchased a piano from Dennis 15 years ago when my young children were taking lessons. Both of them are musicians, playing in bands to this day. However, they are out of the house and the piano has become a piece of furniture. Dennis told me how much he would pay to buy back the piano and then he told me my alternative would be to place it on Craigslist and how much I should ask for. Great guy. Great business. No wonder he has 61 reviews at 5 stars. More...

Reviewed on Yelp

DC Piano is fantastic. I've dealt with them several times and each time it's been a great experience - in and out of the store. One of the things I particularly appreciate is that they are completely devoid of attitude and dedicated to letting you take your time. If you want to come in every week for months and check out the same or different pianos, that is just fine with them. They know their pianos very well but again, without any attitude about it. They want you to fall in love with a piano - if there is no love connection, no sale, no pressure. Who could ask for anything more? Also, they are open every day. May they never close their doors!!! More...

Reviewed on Yelp

What the other 5-star reviewers say is true- the selection of pianos is great, the atmosphere casual with no pressure to buy, and the people super super nice, and knowledgeable.  Ironically, I never read a single Yelp review before setting foot in this place. I am lucky enough to live nearby and have walked past it a million times, and walked in a few times before. The place is so casual and inviting, it feels like walking into any normal retail establishment where you can browse at will. But it is also boutique in that they sell both new and high end instruments, as well as refinished/refurbished older/antiques. In a testimony to how friendly, open, and modest the owner is, I started chatting with him (which is not normally my nature) not knowing he was the owner and learned that they do all the reworking themselves, and that the business started in his garage as a hobby some 25 years ago. Now his son co-owns with him, but I am convinced they are not "in it for the money" in the traditional way most businesses are. I think they are in it for the love of pianos, and the art of working on them. Plus they like to make customers happy- which I certainly am after buying my first piano here after many years of not having one even though I grew up playing. Their policy of free moving, free first tuning, and open trade-in for upgrade is a huge plus, and icing on the cake. There is no reason I wouldn't go right back to them the second I am ready for an upgrade. More...

Reviewed on Yelp

Very helpful staff that guided me to a less expensive piano than I came in wanting but which matched my needs and skill level better.

Reviewed on Google Maps

We just bought at Kawai electric piano. It will arrive tomorrow. My husband hasn't played professionally since his days at Cambridge, but since he has to play at my sister's wedding in a couple months, we decided to purchase a transportable, high-quality electric piano. I liked DC Pianos Co. because they didn't push us to purchase anything and did not make us feel uncomfortable for testing out each piano. They understand that buying a piano is a big decision and it's not cheap. Interestingly enough, I think it was that that hands off, no pressure mentality actually made us (subconsciously) want to purchase a more expensive piano. (We had originally wanted something under $1000 but ended up spending $1700.) We highly recommend checking out this place, even if you don't plan to buy a piano. Also, they sell guitars, ukeleles, sheet music, kazoos ...maybe a few other instruments as well. More...

Reviewed on Yelp

Had a piano moved from one location to another. Excellent and professional. The movers were on-time. The driver was also thoroughly knowledgeable about DC Piano Company's services (I asked about tunings, repairs, etc. ..) and about instrument-related specifics. Highly recommend. Thank you, DC Piano Company. Definitely earned our continued business, future tunings on this instrument and the purchase of our next instrument. More...

Reviewed on Yelp

Received the best, low-pressured customer service here. They aren't salesmen, and don't offer a pressurized sales pitch.  I experienced a real joy for music and piano expertise. I won't hesitate to return when it's time to upgrade the gently used piano we bought for our kids. More...

Reviewed on Yelp

Customer service is superb! Came here because of a used grand piano that was advertised but ended up buying a brand new Pearl River baby grand for about the same price. The piano has a nice mellow sound. Dennis was very helpful. The shop was nice enough to hold the piano for a month as we closed on our new home. Delivery was on time as scheduled and the piano was set up without a scratch. The piano also came with one free tuning and it was done with no issues. Very happy with my purchase! More...

Reviewed on Yelp

Better experience second time around.  Ended up purchasing a Kawai digital piano, and had good help from the employees there.

Reviewed on Yelp

DC Piano Moving Company did a superb job moving our 500 lbs Upright piano from downstairs to upstair's room; it was an impossible task at times with first not being able to pass through the narrow door and the the narrow side of the house; couldn't be more awkward! One of the Spanish speaking guy talked nonstop all the way giving instructions and he even cleaned the back of my piano before setting up in the new location. Such conscientious effort and service are hard to find these days! Thank you! More...

Reviewed on Yelp

Contacted this place today about SELLING a 1902 Chickering and Sons baby grand piano. Call was picked up on the first ring (gasp! ) and was greeted by a cheerful voice asking how he could assist me. I told him my problem, needing to sell a baby grand piano, and needing to sell it fast, March 2nd to be exact. He told me that Chickering and Sons aren't really selling right now, but that they would be willing to have a look at it, to see how much it would cost to restore it. Emailed them pictures, and am crossing my fingers hoping they buy it, otherwise it will end up on the street. Very professional, polite, and willing to answer any questions I had. All in all, great experience, and great customer service! More...

Reviewed on Yelp

DC Pianos is the store from which you want to purchase your piano. We have been visiting the store on and off since late December, and purchased a piano just last week. Customer service is top notch at DC Pianos. Everyone is friendly and knowledgeable. There is no sales pressure at all and you are free to browse and play any of their pianos at your leisure. We finally settled on a wonderful old Lester upright piano that was built in 1912. The Piano was beautifully refinished and plays and sounds wonderful. The piano was delivered yesterday. Everything went off without a hitch. Matteo and his partner had the piano off the truck and in its new home in 20 minutes, including having to remove a door for a bit of extra clearance. Once in place the piano was wiped clean of any fingerprints and tested. Everything was fine! Did I mention delivery was free? Did I mention the free matching bench? Did I mention the free in home tuning within 90 days? Did I mention the upgrade policy? DC Pianos gives you 100% of your purchase price towards the purchase of a new piano should you decide to upgrade.There is really no reason to look any further than DC Pianos for your next piano purchase. Read the competitors reviews on Yelp and compare to DC Pianos, Then buy your Piano from DC Pianos. You will not be disappointed. More...

Reviewed on Yelp

I visited DC Piano with my 2 children a few months back because they were both starting piano lessons.  Sam recommended that we start with a rental (you know, just in case the kids don't want to stick with the lessons).  Wow, who does that?  These are NOT your regular pushy sales people!  We got a great sounding rental and I had already told Sam that I would return to buy one if my kids decided to continue.I took one star off because I had requested an adjustable bench.  I was at work when the Piano was delivered, and it came with just a regular bench.  Called back and spoke with Sam again, and he apologized for the oversight, and promised to deliver next time.  Well, it's been a few months and I'm still waiting.  I understand it's just a rental but... More...

Reviewed on Yelp

5 stars all the way!  I wish there were more stars to award DC Piano. Everyone there is so nice and knowledgable. I can't emphasize enough-- REALLY nice and EXTREMELY knowledgable.  There's a piano at DC Piano for everyone regardless of budget, space, or whatever your situation. The staff gently guides you through your selection with no pressure. Found one you like on the floor with some scratches and dings?  Not to worry, DC Piano refurbishes old pianos and makes them beautiful again in terms of both aesthetics and sound.  Their selection is solid and the pianos are downright babied. You can't go wrong here. A piano is a big purchase. I know I couldn't have hoped for a better experience. More...

Reviewed on Yelp

What can I say that hasn't been said? I wanted a piano. They had a good one. They delivered it on time. The first thing Sam played when demo-ing the piano was "you've got a friend in me". Apparently, that is the store motto.So, it appears to be true: DC Piano is a pleasant, low-risk way to buy a piano. We bought an inexpensive piano for our daughter to learn, and I won't hesitate to buy a new one from DC Piano when we upgrade. In fact, I can't imagine doing it another way. More...

Reviewed on Yelp

I bought a used YAMAHA in D C Piano Company. I could try every piano freely in their store and take as long as I want. They were friendly, helpful and offered me a good used YAMAHA in reasonable price. At last they even gave me several music sheets as present. For moving, they arrived on time and didn't complain at all even though my home has two narrow stairs to go up and also a sharp and narrow corner to turn. I think they have tried their best, but after moving, there is a small but obvious scratch on the piano.The tuner Brian came today(after two weeks when I bought the piano), it is such a pity that I haven't tried the piano before he left. After he finished tuning and left, I tried a piece of music but there is still noise in the bass. I think I need to find another tuner in the near future. More...

Reviewed on Yelp

We recently bought a Kawai digital piano and it was a very pleasant experience.  One of the staff personnel 'Sam' was very friendly, knowledgeable and easy going.  Absolutely No pressure sale tactics.  The owner 'Dennis' is a professional in this business.  He knows how to relate to various customers in a positive and respectful way.  He has great patience and is willing to work with you so that both parties come away completely satisfied.  I definitely give this place 5 stars and would highly recommend anyone looking to buy a piano to come here only. More...

Reviewed on Yelp

Brian came and tuned both my pianos, extremely knowledgeable and helpful.  Reasonable rate, will definetly use him again.

Reviewed on Yelp

I love this place.  LOVE IT. After taking piano lessons for three years as a kid, I didn't touch a piano until I heard Moonlight Sonata as my hold music while on the line with some customer service.  I thought, "huh, I remember playing Moonlight Sonata.  It would be fun to take piano lessons again... maybe".  Fast forward a few weeks later when I mention it to my husband, fast forward to the next day when he gets a free piano from someone at work who is trying to get it out of their garage.  I play that piano every so often  for 3 or so years until I decide to take lessons.  I take lessons for only a few months before I decide it's time for a REAL piano.  My tuner tells me repeatedly that 'pianos are everywhere! and for next to nothing!' but let me tell you- this is NOT true.  Crap pianos are available everywhere.  NICE PIANOS are not.  Certainly if I was a technician I might be able to distinguish between crap pianos with no hope and crap pianos that would sound incredible with a little attention.  But I am no technician.I went to DC pianos and had the best experience.  Very helpful staff, NO sales pressure.  Tons of great customer service.  Free delivery in most of the bay area (plus they will take away your old piano!!!), free initial tuning. I'm sure all of these things are included in the price of the piano, but's it's great to just pay for the piano and not worry about the rest.The best part was I wasn't thrilled with the initial tuning and when I called, they set up an appointment for the next week and one of the owners came and fixed the issue himself (for no extra cost).  He assured me if I heard anything else, he would come over the following week and deal with that issue too (all without any extra cost).  Luckily, after he stopped by the first time, my piano played as beautifully as it had in the store. It's a beautiful piano that sounds beautiful and the owners and staff are honestly awesome.  SUCH A PLEASANT business transaction.  Honestly, I feel like half the time you hand over money for anything you feel like crap- you know it's eventually lining the pocket of some scum bag CEO/shareholders etc. etc.  It feels amazing buying something nice (and recycled as my piano is second-hand!) from decent people who you honestly want to succeed and be successful.  And thereby ends this epic review. More...

Reviewed on Yelp