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Dbd plumbing and heating

High Street, Cornwall, Cornwall

(279)
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‘15 Certificate of Excellence, 2015

About

My most important mission as a plumbing and heating engineer is to put my customers first. I am fully Gas Saf registered. I will help you with your boiler breakdowns, bathroom planning, unblocking drains, taking on small and large repairs and maintaining and servicing you heating systems.

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Reviews (279)

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5/5

279 customer reviews

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13 October 2023

I have used dean for several year and i cannot fault his work i would recommend him 100%

24 July 2023

Excellent service. Very thorough and professional, informative with a friendly manner.

29 October 2022

Excellent service, we anticipated needing a new radiator. Dean fixed it and completely power flushed our system. We had a magnetic filter fitted as well. It's amazing how much dirt accumulated in the system over the years.
He did a first class job with virtually no disruption to our home. WE would highly recommend DBD Plumbing and Heating.
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29 September 2022

Dean,s service reminded me of the old fashioned fantastic service we used to enjoy. You can rely on Dean to give you the best advice based on your needs, his prices are very fair and will be there with you when he said.

23 September 2022

Highly recommend Dean for all plumbing and heating work. He is prompt, professional in his work and approach, always cheery and pleasant, precise with quotes and keeps in touch with timings.

21 September 2022

We had a problem and contacted Dbd plumbing and heating early one morning and Dean came straight away. Never used them before.
Dean is very professional, polite and helpful. Nothing was too much trouble and he clearly explained everything. We most certainly will use him again and do highly recommend him.
Thank you Dean
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27 July 2022

Dean is my first and only choice of plumber as each job has been well executed with minimum fuss and quality finish.

8 May 2022

Another year of excellent service. Thanks Dean.

17 January 2022

used Dean for first time for a boiler problem,found him extremely efficient,pleasant and keen to get on with the job.He explained the cost and what was involved to my satisfaction. Will use him again and would happily recommend him. More...

9 November 2021

Dean Installed My boiler and has serviced it for the last four years always on Time and very professional I would recommend Dbd plumbing to anyone.

Thank you Dean

17 September 2021

Dean Dalton - friendly, efficient and very helpful with useful professional advice.

15 September 2021

Dean serviced our boiler today, clean as a whistle but then he has been looking after our heating requirements for sometime now highly recommend thanks Dean

9 May 2021

We needed a new heating system and boiler. Received a really good service, job done quickly and efficiently, punctual and competitively priced.

1 February 2021

Fantastic service, very reliable, services boiler every year , highly recommend

24 December 2019

Thank you Dean for your mega fast response to our emergency at 4.30pm today (23rd Dec), you arrived within 30 minutes and had it all sorted for us by 6pm. We really was expecting to spend Christmas without any heating!!! We cannot recommend you highly enough and will not hesitate to use your services again in the future........ Thank you once againLesley and Nick Murphy More...

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24 December 2019

Chose DBD Plumbing and Heating based on the excellent reviews posted which are well deserved. Dean recommeded a new central heating system to replace our broken water heater and storage heaters. Dean installed the system in a very short time and showed great knowledge and professionalism in completing the job. Thank YouAs an addendum to this review Dean (and Dan) completed, in short time, another job which ensured we had gas cooking in our home in time for Christmas day - for which we are very grateful. More...

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23 December 2019

Rated highly for: Responsiveness, Punctuality, Value, QualityFantastic service, Dean really helped us out when we were in a bind. Thank you!

Reviewed on Google Maps

22 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, ValueFound Dean to be very neat and tidy in his work.Does our boiler servicing for us. Had problem with boiler recently he found what it was and done temporary repair. Ordered part and arranged for electrician, sorted. Allways found him to be very helpfull and pleasent to talk to. More...

Reviewed on Google Maps

15 December 2019

Rated highly for: ValueDean was able to offer a service to replace the boiler at an affordable price, all fitted and working within a morning - recommended

Reviewed on Google Maps

1 December 2019

Rated highly for: Punctuality, Responsiveness, Quality, ValueExcellent service. Very punctual, and Dean clearly knows his business.

Reviewed on Google Maps

25 November 2019

With dbd plumbing you get a great Service , dean is always helpful and an excellent tradesmen who you can depend on . He is a very efficient and honest worker and I would recommend him to anyone who wants a good job done

Reviewed on Google Maps

25 November 2019

In July this year I contacted the plumber recommended to me by my neighbour asking for my boiler ( first time in this property ) to be serviced before the onset of winter. No problem said the plumber, Barry Russell from St Austell, and I will be in touch nearer the time. I waited until the end of October having contacted them twice and been told, twice, that I had not been forgotten. By this time I was certain that this plumber had no intention of coming to see to my boiler and had just taken my name to keep me on his books. I searched the internet and found Dean, we arranged a date for few weeks later and, to my amazement Dean came to see to my boiler on the day and time agreed! First it was a revelation as I had lost faith in plumbers and did not think he was going to come! To add to my delight at seeing a plumber ( pathetic I know ) Dean did a great, clean and efficient job, advising me afterwards on the care of my central heating system. I fully recommend DBD Plumbing as efficient, punctual and extremely helpful. Next year I will arrange for a service knowing that I will have no problem. In the meanwhile I know that if I do have a problem DBD will be the first, and the only plumber I will need to call. More...

Reviewed on Google Maps

22 November 2019

We picked DBD Plumbing to install a new gas central heating system, and WOW what an experience!! Dean certainly knows his profession. He was efficient, clean, and took time out to explain every aspect of the job, and answer any question. Nothing was too much trouble. He even vacuumed up after he finished the job! Can we also mention Dan who worked tirelessly along side him. We will definitely use them again.So many thanks Dean, it was a real pleasure to watch you work. More...

Reviewed on Google Maps

21 November 2019

Dean has just replaced my boiler and I cannot fault the service he has provided. Highly recommend DBD for efficiency and fair pricing.

Reviewed on Google Maps

14 November 2019

Dean could not have been more helpful, explaining how he was servicing the boiler as I am new to the property and providing useful information on others local tradesmen. Prompt, efficient and good VFM compared to my last property. Friendly and professional. More...

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31 October 2019

We are delighted with the excellent service that Dean has provided before, during and after the job has been done. Dean has helped us in organising and installing our hot water tank. This included removal of our old tank. He also installed pipe work for a washing machine. All this was in a small area, which was difficult to work in, but nothing was too much trouble for him, or the people who worked with him. We felt we were in safe hands. Dean listened to and addressed our concerns and we now have exactly what we wanted. It was a joy to have Dean and Dan in our home, and we would highly recommend them both. More...

Reviewed on Google Maps

28 October 2019

Professional and efficient service. Knowledgeable and polite. Thank you for making space in your schedule to check our boiler at short notice!

Reviewed on Google Maps

28 October 2019

Well where to start? Chose DBD as had good reviews and what a lucky find it was. 5 star work, communication, cleanup, knowledge, professionalism and honest as well. I don’t often leave reviews but felt this was worth sharing. Have no complaints whatsoever. Dean has fitted a new boiler and new bathroom plus other work to the highest standard. Very very pleased. More...

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28 October 2019

Thank you Dean, we are incredibly impressed by your knowledge and expertise. Your speedy response had our Baxi boiler back up and running in no time at all. We have no hesitation in recommending you to others. More...

Reviewed on Google Maps

7 October 2019

***** 5 star this man is amazing he has done us proud ;-)

Reviewed on Facebook

28 September 2019

Rated highly for: Responsiveness, Quality, Punctuality, ValueHad my boiler replaced yesterday with a brand new Baxi 800. Great service from a trustworthy and experienced engineer. Extremely fair pricing and quick and reliable work. The only quote you'll need to get More...

Reviewed on Google Maps

15 September 2019

Dean recently carried out our annual gas safety inspection. Once again he was thorough, professional and very helpful. It is a pleasure to have him in our house and we recommend him unreservedly

Reviewed on Google Maps

15 September 2019

Had my boiler replaced yesterday with a brand new Baxi 800.Great service from a trustworthy and experienced engineer. Extremely fair pricing and quick and reliable work. The only quote you'll need to get.

Reviewed on Google Maps

13 September 2019

Had my boiler replaced today with a brand new Baxi 800. Great service from a trustworthy and experienced engineer. Extremely fair pricing and quick and reliable work. The only quote you'll need to get

Reviewed on Facebook

27 August 2019

Dean came to service my boiler and I asked if he could change my bathroom sink taps, which I sprung upon him. No worries whatsoever. Friendly, honest, reliable and knows his stuff. Highly recommend without question. Will always use as long as he's not too busy?! (Which he always is!) More...

Reviewed on Google Maps

27 August 2019

Thanks Dean - boiler serviced quickly, and then got to the bottom of the various leaks we had! Would recommend your services to others.

Reviewed on Google Maps

16 August 2019

Top plumber! Came out at short notice to do an urgent job and did a fantastic job. If you ever need someone this is the plumber to go for, really friendly and knows his stuff. Would not hesitate to use again and I would recommend to all without a doubt. Thanks Dean!!⭐⭐⭐⭐⭐ More...

Reviewed on Google Maps

9 August 2019

I have used Dean for some years to service and repair a now 8 year old Baxi platinum boiler and highly recommend him. He is knowledgeable, helpful, cost effective and punctual. He also seems to carry a number of spare parts on his van and this can be useful. If he tells you that something should be replaced to avoid a future problem, my advice is to replace it. More...

Reviewed on Google Maps

2 August 2019

Needed advice on a macerator, Dean not only came out and offered help (in spite of not having macerators on his normal repair list), but wouldn't take a penny. I don't _hope_ to need his help soon, but should the need arise, he's definitely at the top of my list of people to call. More...

Reviewed on Google Maps

30 July 2019

Where has a year gone? Time for another Gas Certificate and Dean was good enough to send me a reminder, which was really helpful. He promptly made arrangements to check the property, then quickly followed up with any repairs. Very helpful, friendly, reliable, efficient, can not fault his service, fully recommend his services. He goes above and beyond with the service he provides.It is great having the reassurance that Dean is only a phone call away.Many thanks for your prompt attention and the reminder. More...

Reviewed on Google Maps

30 July 2019

Dean, Great job very friendly and helpful would strongly recommend for any body who requires plumbing and heating repairs.

Reviewed on Google Maps

30 July 2019

Dean along with Dan performed tirelessly to produce a fantastic end product. Everything you expect from a trade and more was provided. A pleasure to do business with. Will not hesitate to use again. Cheers lads. More...

Reviewed on Google Maps

30 July 2019

Full heating system install. Really pleased with the install; well thought out and a neat and tidy job. Glad we used Dean - will definitely be using DBD for future projects.

Reviewed on Google Maps

30 July 2019

When you don't have anyone recommended to you, Dean is the kind of tradesman you always hope you will find by accident. He really knows his stuff and is a quick, accurate worker who produces first-class results. At the same time, he is happy to talk you through a job or project and give good advice. Quite importantly, he is definitely NOT a rip-off merchant who would suck his teeth and then find reasons to inflate the price. All in all, he's a good guy to have around....and he DOES like a cup of tea. More...

Reviewed on Google Maps

30 July 2019

We used DBD last year for a boiler service and a gas safety certificate. We used him again this year which probably tells you all you need to know! Excellent rapid service. Reminder service worked perfectly (although we had remembered). Rapid, friendly service and a very reasonable price, will be using again. No hesitation in recommending Dean. More...

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30 July 2019

Dean is at the top of his game! Awesome service, fast response and outstanding professionalism. Highly recommended and frankly the best plumber we’ve ever come across - seriously.

Reviewed on Google Maps

30 July 2019

I have called Dean over for a few jobs now, so thought it was worth a review this time around. He is always professional, open, honest and punctual, whilst also being very reasonably priced. Today he popped around to do a quick job for me and was able to squeeze me in en route to another job - even though I only called him yesterday.I'm a happy customer (three times now) and would highly recommend him. More...

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30 June 2019

Recently had Dean to sort out some issues with all our gas appliances and supply,Dean was really professional throughout explained exactly what was going on which put our minds at rest,great work ethic and left us with safe well installed gas. Would highly recommend DBD plumbing and heating.Thankyou Dean. More...

Reviewed on Google Maps

30 June 2019

Great service again from Dean for annual boiler service. Excellent customer care (email reminder and postcard to say that service was due). Will always call Dean for all plumbing needs as so friendly and knowledgeable. Goes above and beyond. More...

Reviewed on Google Maps

30 June 2019

Dean impressed me with his friendly but professional attitude. He gave us all the options for our new boiler and took the time to explain everything clearly even before we had given him the job. Head and shoulders above the other 2 companies. He arrived when he said he would, despite all the emergency jobs which had come about due to the terrible weather, and finished ahead of schedule. The man just doesn't stop!We were so impressed we would not consider anyone else for our future work.Update:We have just had Dean fit a new shower enclosure - we didn't bother looking elsewhere as he has done such great work for us in the past.We are delighted with the work, which was immaculate. He came when he said he would, finished on time and was as reasonable as ever with his invoice. What more could you ask?I would wholeheartedly recommend him to anyone who needs plumbing or heating work done. More...

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