Dates With Darcy

Further to my first review I am now being advised that Dates with Darcy have had the nerve not to offer a full refund!
SHAMEFUL

Dates with Darcy Review
This is a totally truthful review of my one only contact with Maxine Rushton of Dates with Darcy. I will try to put all emotions aside and deal with facts .
Thursday 4th July 2019 my daughter and her new husband flew to Mexico for their honeymoon, the plan was my wife and I would look after their two dogs in the evenings and overnight and Dates with Darcy - “Professional Dog Walkers” would collect the dogs from our home in the morning and return them in the afternoon.
On the first day at 17.00pm I received a telephone call from Maxine to say she had lost one of the dogs, I left work immediately and drove over to meet with her at The Doggy Day Care Centre, basically a field in the middle of acres and acres of fields and woods. I asked what time was the last time she had seen Millie, the smallest of the two dogs, and Maxine replied 01.50pm!
Maxine had made no attempt to make contact with any of the family for over three hours.

I then asked why the dogs were not on leads as they always are when I take them out, they were in a field of long grass at least twice the size of the dogs – may I add, a field which was totally insecure. The reply was that she must have chased a rabbit. I ask would a wild rabbit get that close to at least two dogs and a dog walker? Bearing in mind the length of the grass and the size of Millie the rabbit would have to have been very close for any of the dogs to have seen it.
For the next three hours the family members and myself ran from field to field looking for Millie while Maxine stood next to her van holding her mobile, maybe she was hoping for a call from Millie. Our pattern over the next four days was that as many as possible family members would cover as much ground as possible in the search. Late on the afternoon of Monday 8th July 2019 two of the family members managed to find Millie and she was taken for a check-up at the local vet. I found Maxine Rushton of Dates with Darcy totally unprofessional, uncaring and borderline arrogant.
Thankfully it ended with all being well, but with very little help from Maxine and not even a grain of an apology. I hope this honest review can stop at least one family from going through the stress and heartache this put our family through. One of the happiest times of our family’s lives turned into a nightmare in a matter of days and it was entirely due to Dates with Darcy.
Would I recommend Dates with Darcy, what do you think?
Rob Harris
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I haven’t gone ahead with any booking with Darcy as yet, that’s only because I haven’t got any holidays planned for a while. But I have rated a 4 star due to our conversations about future pet sitting and I felt very comfortable with Darcy and all her experience and knowledge with pets More...

We have a very excitable 3 year old rescue boxer who has had little training. Maxine has been walking and working with her and there has been a vast improvement in the dog’s behaviour in just 3 weeks. A walk with Maxine is the highlight of our dog’s day. Maxine is always very pleasant and positive and we have no reservations whatsoever about recommending her services
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