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Cw floors

Castle Hills

(19)
Cw floors logo
C

Cw floors

Castle Hills

(19)

Reviews (19)

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Ryan E.

22 August 2019

What a great showroom! I found their product lines to be very attractive.  The sales staff was on point, friendly and helpful. I placed an order and it arrived in a timely manner and they called me immediately to come pick it up. I have some other larger projects coming up and I will definitely use them in the future. Well done! Thanks CW Floors! More...

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Annette D.

22 February 2019

I love this place!  The selection of lighting fixtures is spectacular.  I bought two light fixtures when I was upgrading my new (to me!)  house.  I found the look I wanted and the prices were very much in line with better lighting.  The person that helped me was very informative and I was in and out in no time.  My order was received in a timely manner and they called me immediately to pick it up.  I was just in the other day to look at door hardware and oh my gosh!  Their tile! I got totally sidetracked by the tile they have in this store!   I didn't know where to look first.  Absolutely fantastic selection and a knowledgeable sales staff to help figure out design and best kinds of installations.  I am beginning to plan to install a beautiful walk in shower and will definitely use CW Flooring. More...

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Alberto Cervera

9 February 2019

horrible customer service, making me wait 45 minutes just to find an order. the sales consultant George de la Garza and Tony they dont know anything about customer service. As a contractor Do Not even bother shopping here, take your customers to another store like Floor & Decor More...

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Deb V.

20 December 2018

I had CW Floor and Lighting come to redo my shower ,completed by another company, which, needless to say, had done a really bad job and refused to make it right.    The quote from CW Floor and lighting was very fair and because of reviews I decided to go with CW.  The job involved a complete demo and retile, which I had been told by several companies is a difficult task.  The guys who came in my house were amazing in every way, polite and accommodating, especially.  Secondly, they tiled my backsplash in my kitchen.  There was a miscommunication about the tile and Hal had them come out and redo my entire backsplash as well.  It is immaculate.  I am a very pleased and happy customer.  I'm here to tell you that there are some companies out there that just want your money, but CW Floor and Lighting wants your approval and they truly care about their reputation.  You are most important and they will bend over backwards to make you a satisfied customer.  Thank you to Hal and Henry (backsplash) and all the guys who got my shower back into shape. More...

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Krista A.

20 November 2018

I waited a few weeks to post just to make sure I didn't find any issues after installation. I could not be happier with Steve and our installer Nino! Our new floor looks perfect, matching the new flooring to existing flooring the previous home owner had installed. Steve was very quick to respond and made the planning so easy for us. Nino was very kind and professional as well, he made the installation process a breeze. He even brought in Amazon boxes for me that came after I left one night, above and beyond! Thank you so much, I would recommend CW to everyone! More...

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Kay Guerrero

3 November 2017

We would recommend CW Floors & Lighting to everyone. Our sales person was knowledgeable about all the products. She helped us decide what type of flooring was best for our situation. The install crew was prompt, curtious, quick and cleaned up. We are extremely happy with our new carpet, Thank you Nancy, John and crew for a wonderful flooring experience. More...

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Melba Hall Ciardo

23 September 2017

We still love our flooring that John and his guys layed in our home. Perfect flooring for our needs and excellent service. Still can’t say enough to Thank them all for how they took care of us. More...

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Lacey Rodgers

19 August 2017

I am a designer here in DFW and I love working with CW Floors & Lighting!

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Alex Barsalou

14 August 2017

Awesome experience! Troy was so helpful. Great prices. Definitely will be back!

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Brian Cane

4 June 2017

Worked with John B on a few projects now. I cannot say enough regarding his professionalism, knowledge and commitment to delivering excellence. CW Floors has a great selection and good prices. Hats off to John and all he has done. Customer for life! More...

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Chris Velasquez

21 January 2017

Horrible experience with these people did my flooring and did poor job,dealt with a very horrible salesperson named Troy,who basically lied to me constantly,and was not competent to order enough flooring to do the job and then he kept ordering the wrong color of flooring took a whole month to do a crappy job definitely don't recommend this place they definitely don't care about the customer.

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Jennifer Seiler Garcia

28 January 2016

Had excellent service in the store to the installation process...great prices ...they carpeted our home just this past weekend and the installers were very curtious...clean and made fast work of the install...we are very pleased with our experience with cw floors.....we recommend mr.castillo at the store located on lanark in san antonio.....very professional...thank you cw floors and everyone there More...

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loriakooiman

29 December 2015

LOVED working with this company, especially Kim! We had a emergency flooring situation the week of Thanksgiving. Good-luck finding anyone who could fit you in their schedule that week! But with one phone call, they jumped in and assessed the situation, and then made several great recommendations. They quickly got the flooring measured, ordered, and installed.

Kim offered a forward-thinking design plan that would help us not only address the current situation, but help us plan for the future. She was very personable, quick to respond to phone calls, and came by personally to check on the work while it was going on. That is A+++ customer service.

We will certainly return to CW Floors & Lighting for our next flooring project. LOVING OUR NEW FLOORS! Thanks, Kim!!!

Lori
Denton, TX
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Ryuk D.

15 October 2015

Just moved to Denton and need to spend a couple hundred on lights. Rolled up at 5:41pm to see their hours are from 9am to 5pm. Now driving to Lowes to buy lights. I tried to support local, sorry. Their lights sure look pretty in the window though. More...

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Kimberly Parker

30 August 2015

Amazing Staff... Allows you time to look for what you desire in your home, office or work place. The showroom was huge and beautiful. Way to Go CW Floors

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Matt Day

7 November 2013

Owners are the salt of the earth.

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kiefwj

9 July 2008

I have just had all the floors in my 50 year old home replaced and or repaired by Carpet World. While most of the work involved wood, they also installed carpeting in some large areas. The repairs are truly magnificant and all our guests remark to their beauty! The new , of course is very beautiful as well. More...

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jderojas

15 January 2008

What a great experiance. We were undecided on the type of flooring to go with, until the salesperson explained the pro's and con's of it all. We went with Tile and the job was beautiful. We will go back! JG More...

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deterick

15 January 2008

Quality workmanship and a nice sales experiance. They were also less expensive and more personable than Home Depot for a similar product!!!

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