Cumbria Law Centre

Cumbria Law Centre

Cumbria Law Centre locationCarlisle, Cumbria

(7 Reviews)
Cumbria Law Centre Reviews

Cumbria Law Centre Reviews

Review of Cumbria Law Centre by Andy Bell
5 19/04/2018 Andy Bell

Helpful friendly team, can't recommend them enough

Review of Cumbria Law Centre by Polly Griffin
1 13/12/2017 Polly Griffin

A friend of mine has been poorly advised by these so called experts just today. They are supposed to support and advise. She is no further forward. A poor show

Review of Cumbria Law Centre by Andrea Sidnell
5 25/11/2017 Andrea Sidnell

Amazing! Very Caring, Informed Staff, if they cannot help you, they will point you in the most appropriate Direction. I'm not sure about divorce and family law. X

Review of Cumbria Law Centre by Stacey Chambers
1 16/10/2017 Stacey Chambers

Although the triage worker did provide me with details of the Civil Legal Advice helpline that put me in touch with a lawyer who advised me on a discrimination case, I have otherwise received poor service despite having contacted Cumbria Law Centre about a multitude of problems. When I asked for advice about expunging a CCJ I got when I was evicted from a property three weeks after giving birth to my first child CLC would not help me. I also asked CLC to help me with a small claim against the former partner who left me while pregnant, destroyed my property, and didn't pay his share of rent or bills but who, unlike myself, wasn't served an eviction notice or ordered to pay court costs on the property we shared. Again CLC would not help me. I asked for help with a complaint about assessments I received from Children's Services - assessments that omitted six months of maternity notes by professionals at one of the UK's best research hospitals and were instead based on what my former partner told them a week before he crashed his car head on with a wall in a car park with me and my unborn child in the front seat. CLC told me they were unable to help and referred me elsewhere. When I told CLC the firm they referred me to would not take my case CLC said again they were unable to help. I understand that the government cut legal aid for civil cases but what am I supposed to do? When I asked Cumbria Law Centire for help with immigration law they referred me to Newcastle Law Centre. There is not one firm in Cumbria that accepts legal aid for immigration law. When I complained a Senior Solicitor told me I was not a client so "it [was] not appropriate to deal with the issues [I] raised through a full complaints procedure." A few weeks ago I called CLC about a discrimination case but was told to call back again another day. I rang CLA instead, who thankfully did help. However when I called CLC yesterday about a housing matter the person on the phone said the triage worker would call me but he never did. He never spoke to me. He never gave me the chance to tell him what I needed help with. Instead he sent me an email stating that they weren't able to assist because they had no experience with Housing Associations. I replied to tell him the problem is that my housing association isn't following the complaints procedure but I have not received a reply back. If you look at the "Examples or Our Work" section on Cumbria Law Centre's webpage it lists a "Complex Case Study" that says they helped another client with a housing association. Their site says, "We . . . helped him to deal with his rent arrears by negotiating with the housing association in question." That looks like experience with a housing association to me. I filed a complaint about CLC with the Legal Ombudsman but the Ombudsman said that they don't have jurisdiction because the Law Centre is a charity. I feel like there is nothing I can do. I really don't know where to turn for help with these issues. My MP referred me to CAB and CLC but neither resolved the above issues. The only help I could find with one of the issues was a Barrister in London who charges £300 an hour. Two hours of her time is what I pay in rent every month. I am upset that there is nowhere to go in Cumbria for help. The North West has the lowest life expectancy in England and I am certain that the scarcity of affordable legal services is a reason for that. How can those of us on low incomes or in low-waged work challenge health care that "requires improvement" and "inadequate" public services on our own? I am certain that the scarcity of affordable legal services in Cumbria is a reason that so many of its public services are rated "inadequate."

Review of Cumbria Law Centre by Michael Affleck
5 10/07/2017 Michael Affleck

Some of the most wonderful hardworking volunteers I've ever met. Genuinely helpful and and supportive for those struggling and lacking support.

Review of Cumbria Law Centre by Geoff Lorimer
5 06/04/2017 Geoff Lorimer

Helpful friendly staff

Review of Cumbria Law Centre by Christine Collins
5 30/03/2017 Christine Collins

Very kind and helpful

Cumbria Law Centre

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