Loading...

Please wait ...

Crystal Shine Cleaning Service logo logo
C

Crystal Shine Cleaning Service

NG8, Nottingham

(144)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.
‘20 Certificate of Excellence, 2020

About

We provide bespoke domestic, commercial and industrial cleaning services. We can clean on a daily, weekly, fortnightly or monthly basis, or just as a one-off, whatever suits you. We accommodate your needs and put YOU first, we believe it will make a difference to your morale.

Show more

Verified business
Icon/Elite Pro Created with Sketch. Elite Pro
57 hires on Bark
13 hour response time

Photos (4)

See all

Videos (1)

See all

Reviews (144)

Leave a review
4/5

144 customer reviews

Loading...
26 January 2024

Reviewed on Google Maps

verified
28 November 2023

House Cleaning

The cleaning was thorough and the results were good. Crystal's transport arrangements, however, were abysmal. The girls were delivered two hours later than expected and waited nearly two hours to be collected after the work was completed.

18 August 2023

I booked them via Booksy. Nobody came for cleaning… I am waiting from 5h. Very unprofessional.

Reviewed on Google Maps

10 June 2023

Charmaine sent in a team of 2 to do a deep clean on my apartment - it's a late 19th century place with 11ft ceilings and fancy old plasterwork throughout. My previous cleaner retired a few months back and I've been playing at keeping it clean since; I needed professional help. The team were friendly and industrious. They did a great job which was especially visible in the 2 bathrooms and the kitchen. The whole place seems refreshed and it just feels great! Highly recommended; just don't skimp on the time it actually takes to get a good job done. More...

Reviewed on Google Maps

31 May 2023

I have used this company many times now, and had them come again last week to do a deep clean of my house, I’m happy to say their standard has never dropped and the staff were so friendly and respectful as always, they even kept checking in with me to make sure I was happy with the clean once they completed a floor which I appreciated.

Reviewed on Google Maps

25 May 2023

Experienced cleaning services. They have cleaned several of my properties to a high standard.

Reviewed on Google Maps

1 May 2023

I have used crystal shine for some time now because I could not keep up with the cleaning in my home. I come back home after their visit, and I can't praise them enough, excellent, polite and professionally done. Thank you

Reviewed on Google Maps

1 May 2023

This company staffs work very hard and they do good job for the client but the owner Charmine don’t like to pay staffs always do tricks about money is not a nice lady and she don’t have respect for staffs different community

Reviewed on Google Maps

1 May 2023

Initially we got Crystal Shine to do a deep clean on our house. The team did a fantastic job and left our home sparkly clean. They now do a fortnightly clean for us and the standards are still as high. So nice to go in to the weekend with a clean home. Thanks to Charmaine and the team. More...

Reviewed on Google Maps

1 April 2023

2nd time Charmaine & her A Team have completed an end of tenancy deep clean - would not go anywhere else in East Mids. Fair price. Exceptional detail. Friendly crew with a nice banter, high standards and done on time. Thanks! More...

Reviewed on Google Maps

1 April 2023

Amazing deep clean after building work. Charmaine and her team of 4 worked so hard, leaving everything spotless, and days later I'm still finding how thorough it was. Don't hesitate to try Crystal Shine Cleaning. More...

Reviewed on Google Maps

1 April 2023

Honestly the best cleaning we've had in Nottingham, they came last minute and did a deep clean, our oven is sparkling, we were shocked that they even did it. Highly recommend. Also staff were very kind and accommodating. More...

Reviewed on Google Maps

1 April 2023

They always do a good job very good clean happy with service

Reviewed on Google Maps

1 March 2023

CSCS deep cleaned my flat recently and now it's sparkling clean even my toilet... which was really bad. They are very thorough and cost effective I would definitely recommend them to my friends

Reviewed on Google Maps

1 February 2023

The best cleaning service in Nottingham! Their service is perfect and I have booked a regular cleaning service from them.

Reviewed on Google Maps

1 September 2022

We booked a last minute end of tenancy clean, which needed a very good thorough clean. And that's exactly what was provided. Team is professional and did an amazing job when I was in desperate need! Thank you Charmaine More...

Reviewed on Google Maps

1 September 2022

Very thorough job and polite staff. Thanks!

Reviewed on Google Maps

19 July 2022

Great Service! We needed a good deep clean and I was very impressed and happy with the level of work the cleaners did.
Thank you

1 July 2022

Didn't even turn up to look round the house yet replied to my enquiry quickly so gave me false hope that they might actually turn up!

Reviewed on Google Maps

1 June 2022

I have used Crystal Shine Cleaning Service to do my end of tenancy cleaning. They were thorough and professional so I decided to use their services for my regular cleaning at my new home. They maintain very high standards and I would definitely recommend their services to anyone. More...

Reviewed on Google Maps

1 June 2022

Management and staff alike are excellent, I would (and do) recommend. They are very professional, flexible and do a great job too. I am very grateful for all their help. More...

Reviewed on Google Maps

1 June 2022

I've just had a deep clean and I'm so impressed with the amazing job they've done. They were so polite, really lovely people. Would definitely recommend thank you! More...

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

1 June 2022

Charmaine and her team worked very hard on a challenging job and I was very pleased with the results. Would highly recommend.

Reviewed on Google Maps

1 June 2022

I was very impressed Crystal Shines customer service and with the quality of the cleaning they did. My house was spotless and I will definitely use them again, I would strongly recommend everyone to use this company.

Reviewed on Google Maps

1 June 2022

Excellent service

Reviewed on Google Maps

1 June 2022

This company has been cleaning for us since back end of 2021 and all I can say is they are hardworking and will leave the house spotless! Their cost is reasonable and all the cleaners who have been to the house are polite and considerate. Will continue to use. Thank you Charmaine for running such a impeccable business! More...

Reviewed on Google Maps

1 June 2022

Very conscientious staff. They are thorough cleaners not “lick and promise” workers. Great job. Thank you.

Reviewed on Google Maps

1 June 2022

Great service and friendly people !! Highly recommend

Reviewed on Google Maps

1 June 2022

Brilliant Service, Thankyou

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

verified
16 May 2022

House Cleaning

I had my bungalow deep cleaned last Thursday and would highly recommend this firm i was very impressed with the two cleaners who worked hard and left my bungalow sparkling clean i am now employing them to clean weekly thank you so much for your hard work from Brenda Mrs C

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you Brenda tor taking the time out to leave us an awesome review I am very grateful and glad to know that you are happy with our service. Many thanks

verified
17 December 2021

House Cleaning

They came as promised and did a deep clean. Absolutely did a fantastic job. Also very polite and were all covid-secure, wearing masks the whole time. Will recommend them. Thank you Charmaine! More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you Cathy for taking the time out too leave us a lovely review. I am glad that you was please with the service we provided you. we take pride in our cleaning and we're always proud of a job well done

verified
8 November 2021

End of Tenancy Cleaning

The Crystal Shine team had a challenging cleaning job and worked very professionally to complete it to a very high standard.

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you Annie for taking the time out too leave us a lovely review. I am glad that you was please with the service we provided you. we take pride in our cleaning and we're always proud of a job well done

6 September 2021

Fantastic service, the house was a pretty bad mess after living in it for 5 years with 2 dogs and mould that kept coming back!
They did an absolute wonderful job! Also very reactive on email/phone
More...

verified
29 June 2021

House Cleaning

I do not ever write reviews however I feel that it is important to share my experience with this company for anyone that is considering hiring them.
I am very pleased to say that this cleaning company exceeded all of my expectations. Their level of professionalism in the job done is truly outstanding. My home was left immaculate and smelling brand new, I am beyond happy. I will be hiring them regularly and I will look no further for professional cleaners. Their attention to detail is unmatched, the lovely customer service is an additional bonus.
Thank you Crystal Shine Cleaning Company.
More...

verified
21 April 2021

House Cleaning

Review based on a one-off clean: The manager of Crystal Shine, Charmaine, called me to discuss my needs for the cleaning job and was a pleasure to deal with, providing flexible options. The two cleaners who carried out the work were efficient and thorough. They brought their own equipment and products and were polite. I would recommend, and would use them again in the future. More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you Emma for taking the time out to leave us a review, the cleaners appreciated your kind words and your kindness towards them also. It was a pleasure working for you.

verified
5 March 2021

House Cleaning

Lovely service, SUPER efficient and really nice and friendly.

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you for your lovely review, much appreciated

10 February 2021

Job complete was professional and thorough. Unfortunately the staff were 2 hours late and needed multiple phone calls to confirm arrival. Poor punctuality aside a good service. More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you for your feedback Keven, Points noted, I am sorry the girls run late on this occasion. we will continue to work hard to improve in that area. as you know sometimes in life the unforeseen circumstances occurred. Please book us again we will make it up to you with 1hr free clean

verified
12 December 2020

House Cleaning

Very friendly and very helpful

verified
11 December 2020

House Cleaning

I put post on and 5 mins later, I was on the phone booking appointment. The phone call was very friendly and helpful and explained the break down cost I. e how much per hour and what's extra but still a good deal money wise and definitely tell my family and friend to hire this company More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you very much for taking the time to leave us a lovely review

verified
3 December 2020

House Cleaning

Excellent service and very pleasant team. A tenanted house which had been left in a poor state was thoroughly cleaned and left sparkling. Would definitely use Crystal Shine again. More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

We are so grateful for your honest review Many thanks Jo

verified
22 November 2020

House Cleaning

Cleaned to a very high standard. Excellent workers, very efficient and respectful

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you very much Angela for taking the time out to leave us a review, much appreciated.

verified
5 November 2020

House Cleaning

Came super late and charged me 54 for one rooms clean. I asked to move my Fridays clean as she offered for them to come again . I realised I had a previous appointment and asked to move it to Thursday . I was told I’d be reached by noon but no response. More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Hello Vivian i am sorry that you feel this way. we have clean for you many times and you was always happy and you never give us a review on those many happy moments but only because you change your original date, we try to fit you in on another date at short notice and the cleaners arrive when we could fit you in and you was still happy with the clean but yet you off to come here to write negative about the time they arrive despite we did everything to make you happy. the price is always be the same as you have paid for all your other cleans from us.

verified
14 October 2020

House Cleaning

Hi, here is Rita. I saw the information of Crystal shine cleaning via Bark and rent them for cleaning. The first day, they cannot come, but the next day, they give us the priority to be the first one. And also they give us a discount. they clean in my flat from 10am to 3 pm, it's pretty clean. and the cleaners did work very hard. the kitchen is pretty clean now. I'm so sorry I just give a review. I pretty recommend this company, it's pretty good. Thanks More...

verified
24 September 2020

House Cleaning

By far the worst cleaning company I have ever had the misfortune of using. AVOID AVOID AVOID.
The list of complaints I have is far too long to list but here are a few points:
1) arrived several hours late, with no call or warning or apology. Just turned up several hours later
2) incredibly and painfully slow. I don’t know if it is incompetence or just laziness
3) the 2 ladies who turned up ended up having a big argument about who would do the vacuuming. Neither wanted to do it. Not very polite or professional
4) left a massive stain on the carpet. Their bleach and other products leaked onto our carpet
5) they tried to get even more money out of us by stating the normal price of higher than what we agreed in person.

Overall really really bad. Literally the worst cleaning company I have ever used by far. Please use my lesson and avoid these incompetent lazy terrible people. I am not one who normally writes angry reviews online but I am so disgusted that I felt I should warn others. Basically: AVOID!!!!!!
More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

You are not speaking truth here. you are a very dishonest person, The girls did a very good job but you wanted to slave drive them but it dont work like that Mr Mohammed, honesty in life is very important. I am leaving this to the most high GOD who sees it all.

22 September 2020

Charmaine and her wonderful team provided a deep cleaning service for my dad’s bungalow. They are efficient on time and the cleaning was second to none. Will definitely be booking Charmaine and the team for a follow up clean. My dad was extremely happy with the results.
Thanks again guys.
More...

verified
7 September 2020

House Cleaning

Called last friday as just moved into a new house that needed cleaning and disinfecting ASAP. Charmaine was very friendly on the phone with all my questions and calls. Soo happy they managed to work something out to come the next morning. 3 loverly ladies came and blitzed the house. Looked soo much better and cleaner that I could put my bare feet on the floor. Great work ladies and thanks again. Krystal and jade More...

Crystal Shine Cleaning Service
C
Crystal Shine Cleaning Service

Reply from Crystal Shine Cleaning Service

Thank you Krystal for taking the time out to leave us a review. I am very delighted to know that we has been a great help to you and Jad. Our motto is that we are always proud of a job well done. Many thanks from the Crystal Shine Crew

Q&As

Crystal Shine Cleaning Service has been in operation for over 10 years. We were founded in 2012, giving us plenty of time to get the experience and training necessary to clean to an exceptionally high, professional standard.

Yes, we bring all of our own cleaning equipment and supplies. Though, we will use yours if you request us to do so.

What we love the most is seeing the satisfaction on a customers face when they see the work we have done. It is an amazing feeling when you can provide some-one with a service, that makes them feel better. Whether they feel more productive, happier, comfortable, you know you have changed another persons mood. When you take a step back after you finish cleaning and admire the work done, you realize what a drastic difference cleaning can make in not only some-one's home, but in their life.

I was inspired to start Crystal Shine when I was living in London and working as a care assistant. Most of the time when visiting client homes, I would notice that their personal needs were being taking care of but the environment usually wasn't as good as it should be, for them to live comfortably. The home was often neglected. I have always believed that a clean environment will contribute to an individuals well-being, positive state-of mind and faster recovery from ill health. So I decided to take things into my own hands and also clean clients house when I was visiting to provide their personal care. I started to notice that most of my clients would always tell me that I have a talent in cleaning and I am a natural. Hereby, Crystal Shine was formed. I then move to Nottingham in 2011 I went back in to care as I was new in the city so I got to start from somewhere. It wasn't long I decided to do what I am most passionate about so I started up back the Cleaning business in 2012. I really enjoyed getting the business of the ground and cleaning my clients' homes, but the real enjoyment was from teaching staff how to clean the way I clean, giving them the power to positively affect another persons life in the same way I have. Some of my staff will say I clean like I am cleaning my face, humorous but true, I take great pride in my cleaning service and only deliver the best! My staff share that passion and interest with me and that is why we provide such a high-quality service.
"We are always proud of a job well done!"

Crystal Shine will always give you an immensely high standard of cleaning, we give your home or business the respect it deserves; and a special touch that will leave your environment clean and loved. You will be happy and pleased! We adhere to any specific requests that you may have and always put your wants first. You should choose Crystal Shine Cleaning Service if you want quality cleaning in a professional manner that will always be maintained to the standard, you expect and deserve.

High Expectations? Choose us and we will exceed those expectations and leave you ecstatic.

Services

Making Your Home Shine From Top To Bottom!

This includes: - End of Tenancy Cleaning - Home Maintenance Cleaning - Deep Cleaning - Spring Cleaning - Post-Builders Cleaning - One-Piece Cleaning - Oven Cleaning - Carpet Cleaning - Move in/out Cleans - Student Cleans

Just Inquire For More Details About What Each Service Includes and prices? or find us on booksy where you can book your slot straight away

Making Your Place Of Business All The More Comfortable!

This Includes: - Office Cleaning - Restaurants, Shops, Hairdressers and More Commercial Outlets -Post-Builders Cleaning -Deep Cleaning - Maintenance Cleaning - One-Piece Cleaning - Carpet Cleaning - Oven Cleaning

Just Inquire For More Details About What Each Service Includes! or find us on booksy where you can book your slot straight away

Ensuring Your Health and Safety and welfare by Providing A Clean Environment!

This Includes: - Factory Cleaning - Machinery and Equipment Cleaning - Post-Builders Cleaning - Deep Cleaning - Maintenance Cleaning - One-Piece Cleaning - Construction Site Cleaning

Just Inquire For More Details About What Each Service Includes and free quotation!

Helping You Out With The Small Things That Really Do Matter!

This Includes: - Washing and Ironing (Laundry) - Oven Cleaning - Carpet Cleaning - Tidying and Organizing - Room Clearance Decluttering your home for you - Ordinary Waste Removal

Just Inquire For More Details About What Each Service Includes! or call us on 07946014606

We can carry out a full end of tenancy clean of your property for you this will enable you to get back your deposit with no dispute on the cleaning aspect of your property as we know the exact standard of clean your landlord is expecting. we can clean carpet if require, oven and all other extras needed even clearing some excess rubbish! Please contact us 01158969838

Deep carpet cleaning service
Please contact us 01158969838

This service is ideal for clients with Service accommodation/holiday let or busy working class & busy mum and dad. we can pick up and drop off or you can drop it off at our base in Wollaton NG8 Price is varies!

Please call us for a quotation. we come out to visit your site and tailored the services to suit your needs

Twitter