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Crystal HR and Payroll Ltd logo
C

Crystal HR and Payroll Ltd

Birmingham, City and Borough of Birmingham, West Midlands

(1)
5 hires on Bark
Crystal HR and Payroll Ltd logo
C

Crystal HR and Payroll Ltd

Birmingham, City and Borough of Birmingham, West Midlands

(1)
5 hires on Bark

About

Payroll & HR at a sensible cost with great customer care and now with FIRST 3 MONTHS FREE. If you don't like the service we offer, we will move your payroll to a new provider of your choice, all we ask if you complete our questionnaire to help us improve the service we offer.

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Reviews (1)

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Ernesto Restrepo

22 October 2019

First class customer service, highly recomend

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Q&A

The people. We love working with a variety of people from all sorts of backgrounds and all sorts of business.

Perhaps it is a little perverse, but I love to welcome a new client who has gotten into a bit of a mess, because I know we can put their mind at ease and help guide them through the problem. Last year for payroll, we saved clients over £100,000 in fines and penalties from HMRC.
Our HR Service successfully dealt with 82% of all employee tribunal claims. (Figures accurate for 2018).

Having taken voluntary redundancy from BT Fleet Services as a Management Accountant, I began helping people I know with accounts. Within a few years I had a small client base and noticed new clients that came to me were having issues with Payroll. I qualified in payroll and learnt everything I could, possibly too much. As a sole trader I found I loved payroll, it could be complicated, or simple, but if one takes the time to understand what the client needs, it is seamless and that is the key.

From their I developed other services such as BACS payments and HR, which I feel goes hand in hand with Payroll.

Our HR Service, particularly at our current fees is extremely popular. We offer a highly professional HR Support Service and it really does work.
For me, I wanted to provide a HR Service that mean clients were never alone with a HR issue, help was on hand, 24/7, 365 days per year or 366 if a leap year. It is frightening being a small employer with a HR issue and no where to turn. That is not an option for our clients.

Clients should chose my company because we go out of our way to provide the service clients need and if we cant do something for them, we tell them.

Our fees are very competitive and the service we offer is excellent. We are undertaking the Payroll Assurance Scheme from Chartered Institute of Payroll Professionals which is the gold standard of payroll. Our HR Service is ticks all of the boxes and more, much more.

On average we receive 4 referrals per month from existing clients and to me that speaks volumes, but don't take my word for it, I am happy to provide a quote and references from existing clients.

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Services

Salaried staff, shift working, variable hours, temporary staff, zero hours, additional payments, sign off processes it’s all covered as part of our payroll service which allows you to run your payroll, with various payment rates and working patterns, for a mixture of salaried, full time, part time and zero hours’ contracts and our Auto-enrolment service, covers the whole process from start to finish. We deal with joiners, leavers, payroll returns to HMRC, file uploads to pension providers, P45's and P60's and administration, such as change of name or address of employees. It truly is an end to end service.

Whether you need face-to-face HR consultancy support, or access to expert employment law advice 24/7 or training, we could help. As well as our HR Consultancy, the Employment Law Advice Service phone line means you have access to expert advice and guidance, at any time of day or night, 365 days a year – no matter whether you are calling about a complex disciplinary issue or an update about holiday entitlements. We also provide bespoke employment contract, employee handbooks and employee training.