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Crystal Advice Limited logo logo
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Crystal Advice Limited

B28, Birmingham

(58)
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‘20 Certificate of Excellence, 2020

About

Crystal Advice has the expertise to help and guide you in all matters relating to Will, Trust, Lasting Power of Attorney, Probate and Financial Services.

We focus on establishing your needs and preferences before offering you advice tailored to you.

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52 hires on Bark
10 min response time

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Reviews (58)

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5/5

58 customer reviews

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17 November 2023

Razz is a fantastic lady. Great person. Excellent quality 👌 👏 👍

Reviewed on Google Maps

17 November 2023

Razz is a fantastic lady. Great person. Excellent quality 👌 👏 👍

Reviewed on Google Maps

10 November 2023

Riffat was highly recommended to me by my financial advisor. From the first contact via email, Riffat made the whole process for me straightforward and stress free. Riffat kindly made time for me during lunch for a video call. She was pleasant and asked me what my priorities and wishes were from the outset. She was super speedy in arranging everything, and literally a few days later I received the paperwork via post. Thanks for your great service and your personable approach. More...

Reviewed on Google Maps

10 November 2023

Riffat was highly recommended to me by my financial advisor. From the first contact via email, Riffat made the whole process for me straightforward and stress free. Riffat kindly made time for me during lunch for a video call. She was pleasant and asked me what my priorities and wishes were from the outset. She was super speedy in arranging everything, and literally a few days later I received the paperwork via post. Thanks for your great service and your personable approach. More...

Reviewed on Google Maps

20 December 2020

Thanks to Riffat we had an excellent experience, she sorted our wills out for us and her advice was excellent. Would highly recommend.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for your kind words. We look forward to speaking to you again.

verified
1 June 2020

Wills and Estate Planning

Just want to say thank you very much to Riffet! She is very professional. She explained to us very clearly. Would highly recommended and prices is very reasonable. 5 stars!

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for taking the time to review our service. We look forward to speaking to you again :-)

verified
10 April 2020

Wills and Estate Planning

Professional friendly help with good explanation on the information needed and what to think about including in my will.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Helen for a your feedback which helps our business a great deal.

3 February 2020

They made the making of my will very straightforward and easy, and gave useful advice about a complicated issue.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for leaving a great review. We wish you all the best.

9 January 2020

The initial contact was excellent, nothing overbearing or intimidating.

Rifatt, the lady who came to our home to see us, was a pleasure to work with, very professional and friendly. She gave us all our options and explained about things we hadn't even thought of. The will draft copies we received the next day, we were able to make any amendments we wanted to before it was completed and registered.
There was no pressure to have anything we didn't want to and she left us with details to decide if we wanted any further service.

I would certainly recommend Crystal Advice and Riffat to anyone with no hesitation.

Thank you all very much for a really good experience.
More...

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for you kind words. It was a pleasure to assist you.

verified
18 October 2019

Wills and Estate Planning

I would definitely have no hesitation in using Crystal Advice in the future. Riffat took us through the whole procedure, explaining everything very simply and easily and her patience was amazing. She made sure that we understood each step along the way. Not only that: she is a lovely person with a great sense of humour. All in all, these are the reasons for the 5* rating which Riffat and her company thoroughly deserve, so if you are wondering which company to use, you will not go wrong with Crystal Advice. More...

Crystal Advice Limited
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Reply from Crystal Advice Limited

The team here at Crystal Advice Limited is thrilled to hear such good feedback, and we’re proud to have advisors such as Riffat who are not only professional but also personable. We wish you all the best and look forward to hearing from you again.

14 October 2019

We highly recommend the services of Crystal Advice. They provided us with lots of information before we went ahead with setting up a Family Trust and also making our Power of Attorneys. Mr & Mrs Imran

Reviewed on Google Maps

27 September 2019

Perfect service. Very thorough. Always available if any questions. Very grateful. Thank you and will recommend to family and friends. Thank Riffat

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for your positive feedback and thank you for returning to us after 3 years. We love it when our previous clients come back to us for their next bit of advise and we always aim to assist you to your satisfaction. See you soon.

27 September 2019

Fantastic work. Excellent services no messing about. Clear and honest advice. Very thorough and fulfill all requirements. Hope to use you again soon and highly recommend Riffat. Thank you

Reviewed on Google Maps

22 August 2019

Dear Riffat please accept my sincere thanks for all your help with the preparation of my will. Your advice and professionalism have been impeccable. I would not hesitate to recommend your service. Once again my very sincere thanks. Yours sincerelyCatherine Holcroft More...

Reviewed on Google Maps

22 August 2019

I would highly recommend Crystal Advice...they prepared my Mum's Lasting power of Attorney and included a Will as part of the package - I would not hesitate in recommending the service that I received...

Reviewed on Google Maps

19 August 2019

Brilliant service with excellent and relevant advice

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Reply from Crystal Advice Limited

Thank you for your kind words Gary. Don't forget to let your friends know about us. We wish you all the best and look forward to hearing from you again.

verified
17 August 2019

Wills and Estate Planning

I found the advice and professionalism to be impeccable. I could not fault the help and friendly help given to me by Riffat Sultana and would not hesitate to recommend the service given.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for your lovely feedback and subsequent email dated 5th October which said "Dear Riffat may I once again take this opportunity to thank you for all your help in the setting up of mine and Rebeccas wills. Your kindness and understanding of all our requirements and wishes were outstanding and so professional. I am so please I followed my instincts and chose your company. We both wish you all the very best for a happy future."

verified
16 August 2019

Wills and Estate Planning

Impecable service and thoroughly professional. Cannot thank you enough and would not hesitate to recommend your services.

Sincere thanks
Catherine Holcroft
More...

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Reply from Crystal Advice Limited

Thank you for your feedback. See you soon

15 August 2019

Riffat Sultana who visited my brother in respect of writing a will was very thorough and most helpful. I would have no hesitation in recommending this company for such work.
Riffat was most pleasant and helpful.
The legal profession has many solicitors who are not as helpful and easy to deal with. They are also very competitively priced.
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Reply from Crystal Advice Limited

Thank you

15 August 2019

Very professional and efficient. Ensured that all changes were quickly done.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for your kind review.

16 July 2019

Very good company to deal with, Riffat explained everything really well so we understood the process and policies that we were taking out, there was no pressure or any rushing to get things signed. Highly recommend their services.

Reviewed on Google Maps

16 July 2019

Very personal service and very proficient excellent ambience no issues with Crystal whatsoever would use services again

Reviewed on Google Maps

15 July 2019

Nigel is a very professional guy who is easy to talk to, and explained everything I needed to know, I would not hesitate to recommend their service

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you very much for your feedback

17 February 2019

Quick response to my request to write a will. Very helpful friendly service and advice.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Roger for the great review!

verified
12 February 2019

Wills and Estate Planning

R iffat was very helpful everything was explained in detail. Very happy with the service provided would recommend to others

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Diane for taking the time to write this.

14 January 2019

Good experience good staff professionally

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Michael for your kind words. Regards, Riffat Sultana

verified
19 December 2018

Wills and Estate Planning

Dealt with professionally and curtious

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Walter! Best regards, Riffat Sultana

verified
16 November 2018

Wills and Estate Planning

Excellent advice and very thorough.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Sandra, It was a pleasure to speak to you. Best regards, Riffat Sultana

verified
4 October 2018

Wills and Estate Planning

They were very informative when they came out to see us and guided us through the process if making our wills

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for your feedback Doreen. It was great meeting you. Best regards, Riffat Sultana

30 July 2018

Crystal Advice were very helpful with me and my family’s. They do Power of Attorney. They also prepared the Wills . They have very helpful& professional team. We would recommend their services.

Reviewed on Google Maps

30 July 2018

I have been using Crystal Advise Ltd for all my commercial and residential loan/ finance requirements for years. They are always a pleasure to deal with and have on point communication! Well recommended.

Reviewed on Google Maps

30 July 2018

My wife and I visited Riffat who graciously recieved us and prepared our individual Wills and our lasting powers of Atourney. She monitors our situation and keeps in touch with us advising of any changes that might need to be made. An excellent service given in a pleasing manner. More...

Reviewed on Google Maps

25 July 2018

It was very good so far, will let you know how it goes on.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you. Best regards, Riffat Sultana

23 July 2018

I have used Crystal Advise for many years now and they always provide a excellent service and always go the extra mile! I would definitely recommend them to other people.

Reviewed on Facebook

20 July 2018

Very relaxed with Raff and very informative would use them again

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for taking the time to write a great review of our service. Best wishes, Riffat Sultana

4 July 2018

Crystal Advice were very helpful with me and my family’s. They do Power of Attorney. They also prepared the Wills . They have very helpful& professional team. We would recommend their services.

Reviewed on Google Maps

4 July 2018

I have been using Crystal Advise Ltd for all my commercial and residential loan/ finance requirements for years. They are always a pleasure to deal with and have on point communication! Well recommended.

Reviewed on Google Maps

4 July 2018

My wife and I visited Riffat who graciously recieved us and prepared our individual Wills and our lasting powers of Atourney. She monitors our situation and keeps in touch with us advising of any changes that might need to be made. An excellent service given in a pleasing manner. More...

Reviewed on Google Maps

2 July 2018

My wife and I visited Riffat who graciously recieved us and prepared our individual Wills and our lasting powers of Atourney. She monitors our situation and keeps in touch with us advising of any changes that might need to be made. An excellent service given in a pleasing manner. More...

Reviewed on Google Maps

1 July 2018

Crystal Advice were very helpful with me and my family’s. They do Power of Attorney. They also prepared the Wills . They have very helpful& professional team. We would recommend their services.

Reviewed on Google Maps

1 July 2018

I have been using Crystal Advise Ltd for all my commercial and residential loan/ finance requirements for years. They are always a pleasure to deal with and have on point communication! Well recommended.

Reviewed on Google Maps

verified
7 June 2018

Mortgage Advice

They were excellent in selecting the right mortgage for us. It was a tough case but they cracked it. A great big thankyou. Very highly reccommended.

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Reply from Crystal Advice Limited

Thank you for the great review. Its a pleasure to assist you in buying your next home.

4 June 2018

Crystal Advice were very helpful with my mum's Lasting Power of Attorney. They also prepared the Will free of charge. We would certainly recommend their services.

Reviewed on Google Maps

26 May 2018

Crystal Advice were very helpful with my mum's Lasting Power of Attorney. They also prepared the Will free of charge. We would certainly recommend their services.

Reviewed on Google Maps

verified
16 February 2018

Wills and Estate Planning

Excellent Service from Crystal

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for the great review. Glad we could help.

verified
19 December 2017

Wills and Estate Planning

Worked very well. Very pleased.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for the great review. We were happy to provide you the service you required.

verified
10 November 2017

Wills and Estate Planning

Fantastic person well knowledged helped us a lot. Mr molloy.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you for the great review.

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7 November 2017

Wills and Estate Planning

Superb service, fast, efficient, knowledgeable. Riffat is warm and personable and knows her stuff.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Amanda for the great review.

verified
31 October 2017

Wills and Estate Planning

efficient and quick turnaround no problems.

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you John for the great review.

verified
4 October 2017

Wills and Estate Planning

Great service very prompt and reliable

Crystal Advice Limited
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Reply from Crystal Advice Limited

Thank you Sandra for the great review.

Q&As

Tea, Biscuits with a bit of Gos in the comfort of our clients home :-).....of course not during the pandemic :-(
on a serious note, we just love getting to know you, your family and your story which becomes part of the plan.
It is only by understanding your needs and preferences that we are better equipped to advise you.

Inspiration was just to be able to service the client from A to Z without relying too much on others, ensuring that our clients expectations are met.
Oh and to earn a bit more ££££££ :-)

That's a great question! We have helped many Bark customers just like you. Therefore, we have great customer reviews. Whatever your requirements are, we will listen, understand and provide the most suitable advice to you.
If we can not help, we will try and point you in the right direction.

We are taking instructions over the telephone, video conferencing and face to face in our Birmingham office.

To arrange an appointment, or if you have any questions please Call or WhatsApp Riffat on 07814831786.

Our office premises is open with additional measures in place, keeping both our clients and ourselves safe as a priority. As well as keeping to the Social Distancing, we have surgical face masks, disposable gloves, and hand sanitisers.  Our meeting rooms are sanitised after each use.

Thank you for your cooperation.

Services

Here at Crystal Advice, we are able to help with all aspects of finding you a the most suitable mortgage and finance including self-build, Bridging or secured loan. We will also recommend adequate protection. We are whole of the market brokers.

A Lasting Power of Attorney (LPA) gives you the ability to appoint ‘Attorneys’ who will make decisions about your finances and property or health and welfare if you are no longer able to do so.

Gain peace of mind by ensuring your assets including your home is protected in a Trust for the benefit of those individuals you wish to benefits at a time selected by you.

Put your trust in Safe Hands, by fixing the cost of your funeral today.

Here at Crystal Advice, we are able to take you through the Will making process so then you have everything covered. Whether you want to make your own Will, or help your partner, then we have everything you need.
We will reach out to you - Free consultations in your own home - We always want to make sure that our clients are very happy with our services, that is why we always keep in touch to make sure all your needs are taken care of.

Critical illness cover pays a tax-free lump sum if you're diagnosed with a serious illness during the policy term, offering you financial security and emotional freedom to focus on your recovery.

Life Insurance
It makes sense to cover your mortgage with suitable life so that your mortgage can be paid off in the event of your death, Protecting the home you love for the ones you love

Business Protection
We see on daily basis, many businesses take out various insurances such as building, vehicle etc but fail to cover their business in the event of a death of owner or an illness of a key person.  Business protection solution can be put in place to ensure that the business continues in the event of such eventualities.

Short-term Bridging finance can often be the deal maker!
Crystal Advice work closely with Bridging loan specialist to ensure that you can fulfil your commitment to that transaction whether it is:
Auction Purchase
Discounted or Below Marrket Value Purchase
Capital Raising for a speedy completion
Light or Heavy Refurbishment (Renovation Works)
Development Loans including Self Build Loans
Chain Breaking (pending the sale or re-mortgage of the security property)
Whatever your requirements, the deal is not yet undone until you have tried a Bridging loan.

Probabte
Put your mind at ease with our estate administration service
The Estate Administration process can seem a daunting one for most people especially when you have just lost a loved one. As we understand the implications of frozen bank accounts, empty properties and no money to pay for funeral expense, we have two level of services, Estate Administration and Probate Assist; both of which are handled by a dedicated case manager working with you to ensure that the estate is administered efficiently and while proving you with control, knowledge and the peace of mind that it won’t take too long.
Regardless of which service you choose, we will take care leaving you with the opportunity to grieve.

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