Creative Sweet Treats

I can not write a review on the product due to never received. But will write on the customer service provided. The Crooks here are not cooks but give fake promises and then hold money with insults. I will be having all conversations sent over to BBB and to the Local News to show how this company treats customers. You can read the responses from my Husband who was just trying to find my favorite cake for my Bday that never arrived and then they kept the money with insults. I will be sharing this on every platform against this company. HIGHLY RECOMEND DO NOT BUY HERE EVER - google address is not real and all there Facebook reviews are computer generated. I have reached out to Facebook to investigate and shared there nasty messages with my husband Lots more than just posted here to have company removed from scamming others!! More...

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Reply from Creative Sweet Treats

First of all we refunded you, stop being so dramatic, Karen. We NEVER promised anything, your husband is a rude idiot (who called the owner a c*nt) who doesn't read and has done nothing but harass us while we were on vacation even though this is 100% his fault. We had a HUGE banner on our site on every page stating we were closed when he ordered and wanted it shipped. He also received an email confirmation with a BIG RED notice of this and he lost his incompetent little mind. We don't pay for the BBB so go ahead and complain to them, we couldn't care less and it's hillarious you are complaining to local news because we've been featured on local news a few times. We don't have any facebook reviews, we have YotPo reviews and obviously you don't understand how the internet works because those are all 100% VERIFIED buyers, so good luck with your silly little "investigation". We will not be removed from anywhere, we've been here since 2008 and we will continue to thrive. You and your husband are the worst types of people and we are so happy to no longer have to deal with either one of you again.

We absolutely loved the peanut butter bon-bons! Best ones we’ve ever had. The package arrived and 20 minutes later they were all eaten! My husband and I were so impressed and we highly recommend them! The perfect sweet treat. More...

Reviewed on Google Maps

Thank you so much for my pineapple upside down cake, it is delicious!

Reviewed on Google Maps

I live in St. Louis so I am local. I am also hard of hearing. The website they use is wonderful and easy to navigate. I tried the chat window and there was a nice guy on the other end who was VERY helpful and even checked my artwork for me (I used the feature that allows them to PRINT art on a cake). Got cake next day and it looks fantastic. I am sure it will taste great cause well... It's CHOCOLATE CAKE. I am very happy with the company and I have no doubt I will use them again. More...

Reviewed on Google Maps

Even though they had some not so great reviews, since I am local I thought I would give them a try. My nephew was in the hospital and I wanted to send something other than flowers. We decided on an assortment of cookies and a balloon. I thought I had gotten the expedited but missed the deadline (I was still charged the $5) but figured ok that was on me for not paying attention. Another family member asked what we were sending so I referred her and she also decided to use them and sent chocolate covered bacon. On the delivery day I learned he would be discharged so I called and they managed to get everything to the hospital before he left. He said the cookies were awesome and the bacon was sweet but very good as well. They sent me a photo of what was delivered. I would have given them 5 stars had the presentation been better and if they had refunded the expedited fee. When ordering a balloon it was one mylar balloon which is what I ordered but looked pretty sad being the only balloon. My summary receipt mentioned a free balloon but no such luck at delivery. They should have an option to add some regular balloons to make it look better and maybe ribbon/bows. The cookies were individually packaged which is a nice touch and they were in a blue plastic tub. The bacon was in a gift bag. Other than that, the cookies are very good and they did get them there before he left so that was appreciated. My nephew is happy with it all so that was the main thing. I would order from them again. More...

Reviewed on Google Maps