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C

Crane Realty

Arsenal Hill, New York

(22)
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Reviews (22)

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5/5

22 customer reviews

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8 December 2019

Crane realty did an amazing job helping me buy a home. I was very nervous and they helped me every step of the way. They answered all my questions any time of day or night. They went above and beyond! They were knowledgeable and kind, I highly recommend. More...

Reviewed on Google Maps

22 November 2019

Though we did not end up purchasing a house at this time, Michael was very helpful and supportive of our venture. They work very hard for you no matter your situation and do a wonderful job catering to fit your needs. A big thank you to everyone at Crane Realty. More...

Reviewed on Google Maps

23 September 2019

I love the personal service. The agent is always excited to help us but most of all patient ! What a blessing!

Reviewed on Google Maps

28 August 2019

The entire team was thoughtful and attentive to our needs. Always available and helped us through this "new to us process". (Would and will) recommend them anytime! More...

Reviewed on Google Maps

8 August 2019

Jackie and Melissa are such a pleasure to work with! Very professional and client oriented! Highly recommend.

Reviewed on Google Maps

7 February 2019

This real estate company goes above and beyond for their clients. Always looking out for their own, giving a detailed step by step of the process of purchasing a home, and having great patience. We worked with Paige Stasko who was readily available for anything we threw at her! Highly recommend! More...

Reviewed on Google Maps

16 January 2019

I made the best decision choosing to go with Crane Realty! Jacky Crane was professional and very energetic from the moment we first made contact. Actually every personal I had to interface with at Crane went above and beyond to make sure I felt comfortable and all my answers were meant. Not to mention how fast they were able to sell our home! Thank you Crane Realty More...

Reviewed on Google Maps

8 January 2019

Everyone on the team was above and beyond helpful! I loved it! I would definitely work with them again in the future if I could.

Reviewed on Google Maps

7 January 2019

This real estate company goes above and beyond for their clients. Always looking out for their own, giving a detailed step by step of the process of purchasing a home, and having great patience. We worked with Paige Stasko who was readily available for anything we threw at her! Highly recommend! More...

Reviewed on Google Maps

7 December 2018

Mike and Melissa Crane were very thorough and accommodating. It is clear they truly know and love the area. They were amazing. We now have the perfect house thanks to their help. More...

Reviewed on Google Maps

2 November 2018

"Mike- My brother Jorge and I can't thank you enough for the time, dedication, and hard work you and Melissa spent helping him get into his own home. I speak on his behalf when I say Melissa and you were incredibly helpful from day one. You follow up and answered very quick and efficient every concern we had during the process, cleared doubts, and even took some of your personal time to personally help with some minor fixings. He is extremely grateful with all your help and that you made his dream of owning a home come true. Thank you once again, it was a pleasurable experience having you helped my brother out in this huge step." More...

Reviewed on Google Maps

12 October 2018

Our experience with Crane Realty was terrific. They treated us as if we were close family or friends they were working for and took care of everything in a timely, friendly, and professional way. It's not often that you find business people who establish more than just a professional relationship. The Crane's actually care about their clients and make that clear. They kept us informed and in the loop every step of the way and we always felt that any issue would be resolved quickly and thoroughly. Can't refer them highly enough. More...

Reviewed on Google Maps

7 October 2018

I wanted to take the time to thank Crane Realty for helping my husband and I through the process of purchase our first home. We worked directly with Jacky Crane and could not have been happier with her professionalism, knowledge, and truly caring demeanor. This entire process was very quick and even when complications arose, the Crane Realty team jumped right in and resolved all issues. We are so happy to be in a house that we can now make a home for our family. Thank you Jacky, Melissa, and the entire team. You are amazing! More...

Reviewed on Google Maps

7 June 2018

Joe and Jacky with Crane Realty are the best of the best! As a first time homebuyer, the process was very intimidating, but Joe and Jacky made the process so simple! No question was too silly to ask, they both made sure that we felt informed and confident throughout the whole process. Communication was a breeze too- texts, calls, in-person meetings, e-signing, emails- they do it all in order to make the process as easy and enjoyable as possible for their buyers. Jacky's ability to break down complex processes into easily understood steps is priceless. Joe's construction knowledge and down to earth mentality is so helpful when looking at properties. The two together are unbeatable! After a few years of dragging our feet and waffling over wanting to buy or not we finally decided we were ready, and Joe and Jacky were still there ready and willing to help us out! We looked at a few listings I had picked out and were feeling a little disappointed about the properties available in our price range. Jacky came to the rescue with a recently re-listed property that was just what we were looking for. Jacky got us in as the first showing, only hours after it had relisted. She coached us through the offer submitting process and here we are just a few short weeks later as first-time homeowners! Another amazing benefit of working with Crane Realty is all of the great connections they have. They pointed us toward an amazing loan originator, a buyer's attorney, and a company for our inspection - all which were wonderful to work with. Joe and Jacky are committed to making the entire process smooth, even if it's through recommendations of outside services. I can't say enough great things about how easy and fun Joe and Jacky made the home buying process. We had always heard horror stories about how long and complicated buying a house can be, and all I can say is with Joe and Jacky, none of that was true. We had so much fun buying our house and are so thankful to Joe and Jacky for all of their hard work and support which made it that way. More...

Reviewed on Google Maps

7 June 2018

Jacky & Joe are the absolute BEST around. Their patience and persistence in finding us our perfect home were unmatched and truly appreciated! It took us over a year, and several failed offers, but they stuck with us through the whole process until we found the perfect home. We moved in on March 26th, 2017 and we could not be happier! More...

Reviewed on Google Maps

7 June 2018

Jacky Crane was the highlight of this whole house buying experience. She kept in touch with the seller's realtor and communicated to us what the next steps were. She obtained answers to our questions in a timely manner. Thank you. More...

Reviewed on Google Maps

7 June 2018

As first time home buyers, my husband and I were very unfamiliar with the process. Joe and Jacky were very knowledgable, professional and quick to answer our many questions. I loved that I could ask their advice and easily trust the answer they chose, whether it was about a house, loan processor, or attorney that they recommended. I recommend Joe and Jacky in a heartbeat! We love them! More...

Reviewed on Google Maps

7 June 2018

The Crane Realty Group made our first time home-buying experience so incredibly smooth and much easier than I ever thought purchasing a house could be! Because my husband and I have different styles, we looked at several houses until we found the right one for us. Joe and Jacky were very patient throughout the searching process. Never once did we feel pressured to purchase a property. And I cannot applaud their response time enough. Their promptness is what impressed me most about the entire experience. When my friends or family tell me their horror stories of home-buying, I cannot relate to them because ours was so pleasant. It is easy to tell that Joe and Jacky truly love what they do for a living. I highly recommend this team to anyone! More...

Reviewed on Google Maps

7 June 2018

Outstanding Service and Professionalism! Highly Recommended!

Reviewed on Google Maps

7 June 2018

Jacky and Joe were the best realtors you could hope to find! From the first contact through to the time after the sale they have been professional, friendly, efficient, extremely helpful and simply amazing. Jacky sat down with us over coffee to walk us through the whole process, she LISTENED to what we were looking for, our budget, our needs and our concerns. From that moment on we felt like we were searching for our house with a dear friend. Every viewing was an enjoyable experience, something we looked forward to doing. Even when the process was taking longer than hoped and spirits were starting to get low, meeting up with Jacky and Joe always renewed our hope and joy. Their experience and knowledge helped us to avoid pit falls and know what to look for. Even though you know they must have other clients, we always felt like number one. Jacky worked tirelessly for us, seriously we don't know how she did it! Once we found the right house the whole Crane team including Melissa, pushed and worked to make sure the closing process went as smoothly as possible. In the end we couldn't be happier! Even after we have closed and moved in, Jacky still keeps in contact and is available to answer questions and offer help. We miss looking at houses with Jacky, and consider asking for a viewing just to catch up and enjoy the process once again! Without a doubt should we be in the market for a new house we will use Crane Realty again. More...

Reviewed on Google Maps

7 June 2018

Joe and Jacky Crane are top-notch! We purchased a home with their help in 2016. They were kind, down-to-earth and attentive to our needs and wishes in what we wanted in a home. They were very responsive and we knew we were in good hands with Joe having a strong history in the contracting/construction world and Jacky quick to answer any questions or concerns we had. You can't find a better realty group. More...

Reviewed on Google Maps

7 June 2018

As first time homebuyers, working with Joe and Jacky has been an amazing experience! They walked us through the entire process step by step and took the time to make sure that we understood how everything worked. They went to house after house with us until we found the right one and when we finally found the right house . And after we began the buying process, Jacky patiently talked me through all my moments of freaking out over what may or may not happen! They were a true joy to work with as we bought our first house and I highly recommend them to anyone who may be looking for a new home! More...

Reviewed on Google Maps