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Connells Estate Agents in Westbury on Trym

Westbury on Trym, Bristol

(29)
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5/5

29 customer reviews

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21 September 2019

So far so good - prompt service - excellent independent broker advice - waiting for photography and hope for my house to be on the market very soon

Reviewed on Google Maps

15 August 2019

Buying and selling houses is never an easy process. However Donna Stonelake was on hand to guide us through every step of the process. Donna always responded to both our phone calls and emails. She is very professional but with the personal touch. Donna went over and above the call of duty to secure and complete our sale. More...

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30 July 2019

The state agent Emily Baker was very helpful and cooperative and helped me find a flat of my choice. I would certainly recommend Connells.

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23 July 2019

I want to say a huge thank you to Emily and Dan who pulled out all the stops to get my property let in double quick time. I am hugely impressed with their speed and responsiveness, overall extremely professional. Thank you.

Reviewed on Google Maps

30 June 2019

Was extremely impressed with Connells Estate Agents. At the first viewing we were greeted by Daniel who was very smart in appearance and presentable. He showed us around the property and answered all our questions in a very friendly and genuine manner (which has been very difficult to find with most agents in bristol!) He also went out of his way to keep us in the loop of the progress of our application and other properties that might suit our needs, it made the whole process of looking for a property a lot less stressful! a really trustworthy agent and agency! Again big thank you to Daniel for all his hard work.Callum Aitken More...

Reviewed on Google Maps

24 May 2019

Easy to deal with and incredibly efficient service from Dan.

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24 May 2019

Great experience with Westbury-On-Trym Connells Branch! Emily was very professional and helpful. She made sure we had our deal secured and she led us through the whole letting process. Highly recommend! We will happily seek their services again. More...

Reviewed on Google Maps

17 May 2019

Oh my god... Emily & team so helpful & supportive.. so quick - in 24hrs my family have secured a new hse ... i cant say THANKYOU enough Emily. .. OMG THANKYOU so much !!!!!My new life relocating 100miles away to bristol starts today !!! Amazing !!!! 5**** emily THANKYOU !!!!! More...

Reviewed on Google Maps

7 May 2019

Could not rate Donna from Westbury-on-Trym branch highly enough, very professional, friendly and helpful whilst purchasing our new beautiful home. Donna always went above and beyond to give us the best customer experience possible. Thank you so much. We are now settled in our new home and can not thank you enough. Well done Donna and the rest of her team. Superb! More...

Reviewed on Google Maps

7 May 2019

From start to finish our dealings with Donna Stonelake have been fantastic. Not only did we gain our dream family home we gained a friend. My daughter loves her and would want to go and see her just for the cuddles.Donna has the best customer service approach that I have ever experienced. She is kind, friendly, honest and very approachable and does everything in her power to help you. When dealing with Donna you get top quality customer service, she doesn’t treat you as a number she treats you as a person. She is always at the end of the phone or an email and if she doesn’t know the answer straight away, she will keep you updated until she does.We can’t thank her enough for all her hard work the past couple of months. It was almost a shame that we moved into our home as we don’t get to speak to her as often.I would 110% recommend her. More...

Reviewed on Google Maps

7 May 2019

We were new to the area and as such tried many different rental agencies. Dan at this branch was by far the best agent we encountered. He not only listened to what we wanted, he acted proactively upon it. He took us to relevant viewings (unlike some estate agents who left us wondering if Bristolians spoke a different language), he also had the foresight to bring keys to other properties that he thought might be of interest. This proved fruitful as we rented one of these properties. He was helpful in answering any and all our queries in regards to contracts etc. Dan even stayed late to facilitate hand over. Even after contracts were signed he remains helpful as we liaise with the landlord about furnishings. Highly recommended. More...

Reviewed on Google Maps

7 April 2019

It was a great pleasure to work with Connells, especially Emily who was very friendly and helpful. I would definitely recommend Connells to everyone.

Reviewed on Google Maps

7 March 2019

We have just moved into a rented place through Connells. Our letting agent Emily was very professional and helpful. There were a few minor issues when moving in but these were mostly resolved quickly. We could not move in on the date we originally intended due to extended maintenance works on the house. However Emily kept in close communication regarding this and sorted it such that we could at least move our stuff in on the original date. It was also nice to see that maintenance was being done to the place before moving in and it did look good when finished.The previous tenants left some furniture and Emily organised for this to be removed which I thought was a nice touch.However, we were told the flat would be professionally cleaned yet the kitchen was quite dirty in places when we moved in. Otherwise the flat looks great and we are happy with the service! More...

Reviewed on Google Maps

7 January 2019

Me siento muy contenta con esta agencia,un equipo de trabajo maravilloso y responsable.Me sentí segura y confiada desde el primer momento en que estuve allí y las soluciones fueron inmediatas. Un personal calificado para atender los requerimientos del cliente.Dos damas maravillosas me atendieron con mucha paciencia entendiendo mis limitaciones en cuanto al idioni.Laura es un encanto.gracias More...

Reviewed on Google Maps

7 December 2018

Welcoming staff, very clear on everything they said they were going to do. Fantastic communication (more than any other agent) and very reliable team. Would recommend to anyone thinking of buying or selling a home. More...

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7 December 2018

What great customer service! Felt welcomed as soon as I walked into the branch. I wanted to let out my property and dealt with Matt and Emily; they were extremely helpful and made the whole process very easy. Cannot recommend them enough! More...

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7 December 2018

Super service.. always quick to response and answered any queries I had! Made the process simple, quick and everything was handled in a very professional! Emily was a pleasure to deal with

Reviewed on Google Maps

7 September 2018

A thourthly professional team. They handled our property and the problems very efficienly. I would highly recommend them for management and property matters.

Reviewed on Google Maps

7 September 2018

Had Tony door knock on my house, and normally wouldn’t give people knocking on my door any time. Tony, however was worth the time! His manner and approach were great and having been on the market for some time with no success I decided to trust him. We had it on the market at the same price and he had me 4 viewings before it even went online! Would highly recommend Tony and his team! More...

Reviewed on Google Maps

7 September 2018

Hi Connells, thanks for all your help you were very professional and helpful indeed. Connells moved things at the pace we wanted and got us moved out of the very damp house we had been living in. Much appreciated.

Reviewed on Google Maps

7 September 2018

' Professionalism and individualised approach makes a difference ' Yes definitely would recommend. We just started the selling process of our house last week by Mr. Antonio Rodrigues from Westbury-on-Trim. He is very professional by providing us with an individualised approach: focusing on the reasons of selling our house the best possible way for us. We had a previous poor experience with Taylors so we can appreciate the difference your company shows for us. More...

Reviewed on Google Maps

7 August 2018

I have rented a few properties in the past, but this particular Connells agency in Westbury on Trym was first rate in terms of genuine willingness to actually put the customers needs as a high priority. You feel they really want to look after you as a tentant, which made me and my wife feel at ease. We were first met by one of the employees Emily. And from the minute we met her she was bubbly and very outgoing and made us feel very comfortable. She also knew exactly what she was doing and seemed very empathic towards us and our situation that we wanted to move in quickly. Connells Westbury did everything they could do move us in quickly. When Emily got back to office I was contacted by Matt in regards to referencing and the overall application, he was also friendly, and paitient and understanding and seemed very knowledgeable. Our situation was that we have a new born baby and we needed a quick turn around time. Matt and Emily left no stone overturned and was relentless in contacted us to get us into our new property as soon as possible. Can only see Matt and Emily getting promoted very quickly within their company. To sum it up It was a FANTASTIC experience from the time we inquired to the time we moved in. More...

Reviewed on Google Maps

7 June 2018

I would like to thank Tony and Connells for the way you went about things I was pleased with the way it all went.

Reviewed on Google Maps

24 May 2018

I just want to say that the service provided by Matt and with the help of Emily, has been excellent for the letting of our apartment. Matt has been extremely efficient, with updates given continuously throughout, so I knew exactly where I was at all times. Connells pricing is competitive and very realistic which leaves a good feeling! I have been very happy and would recommend Connells. More...

Reviewed on Google Maps

22 May 2018

Very professional, efficient and friendly estate agents. Would highly recommend!

Reviewed on Google Maps

15 May 2018

I recently purchased a house and dealt with Antonio. I would highly recommend their services. Everything was in black and white and they were very helpful. Nice smooth purchase.

Reviewed on Google Maps

31 January 2018

We used this agent to sell a very large and complicated house with a very small market. We'd been trying to sell our house with numerous agents for 7 years and none of them understood how to explain to their clients how big it was and loads of time was wasted. Connells were very quick and clear while providing their service and we were supported all the way through. We were able to ring them as many times as was necessary and they even spoke to other people in our chain in order to secure the purchase of our next house, even though we weren't buying through them. We felt they were very human and that they cared about our lives and feelings. They were very professional and I would use them again. More...

Reviewed on Google Maps

7 June 2017

We visited over 19 estate agents whilst looking for a house in Bristol and by far the most honest, friendly & helpful were Connells Westbury-on-trim. Max was great & Dan (mortgage man) was also super helpful - cheers team! More...

Reviewed on Google Maps

7 June 2017

Complete Property Professionals! Giuseppe, Max and Tony were great when It came to selling my mums house in Coombe Lane. ..The Open Day as promised led to 21 viewings and 7 offers and one great buyer. They made the sale stress free and smooth right the way through to completion with there constant feedback and advice. Thankyou Connells Westbury! More...

Reviewed on Google Maps