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Complete Clean Management Ltd logo logo
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Complete Clean Management Ltd

Birmingham, West Midlands

(18)
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‘20 Certificate of Excellence, 2020

About

Dear Client,

I would like to introduce Complete Clean Management Ltd as a potential option for your future contract.

CCM are a well established family business based in the heart of Birmingham, with a team devoted to delivering the very best to our clients.

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Reviews (18)

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5/5

18 customer reviews

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10 May 2019

We have used complete cleaning management since we opened December 2016, and we are impressed with the services we have received. The attention to detail is impeccable, we truly appreciate the fact that the staff go above and beyond to make sure our premises are kept clean and tidy.

The staff always present themselves in a friendly manner, and guide our staff on what products should be used to keep the premises as clean and tidy throughout the day.

We would highly recommend the company to any fellow businesses.
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8 May 2019

We have used Complete Clean Management Ltd since we moved into new 4-storey premises
in Birmingham last April and have been very impressed with the service we have received
and would not hesitate to recommend them.
It is the superb attention to detail and commitment of the cleaners provided that really stands
out. Their customer service and account management is also excellent.
The standard of cleaning is consistently high. The cleaner we have regularly (and those that
stand in when necessary) are trustworthy and friendly and always go the extra mile to ensure
the work is completed.
We feel the standard and caliber of the company’s staff and cleaning products ensure that
they offer excellent value for money and an unarguable commitment to their customers.
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8 May 2019

I changed our cleaning contract to CCM just over two years ago, due to receiving a poor service from
another contractor. To date I have found them to be highly professional, efficient and responsive,
which now means that we get the required service.
The staff, are reliable, always on time and work to a very high standard. Dom also visits site on a
monthly basis to ensure they are meeting the specification.
I would have no hesitation in recommending them to any other businesses looking for specialist
cleaning services.
More...

8 May 2019

I am writing to recommend the services of CCM - Complete Clean
Management.
Here at the Signing Tree we have been using CCM to clean and set up our
conference centre. I have always been completely satisfied. They do an
excellent job, are always punctual and are able to adapt to new set ups each
day. We have regular feedback from our clients who express how clean they
have found our conference centre.
I'm happy to recommend the services of CCM. If you have any questions, feel
free to contact me.
More...

8 May 2019

On behalf of Spire Parkway Hospital I am delighted to provide this reference for the aforementioned organisation. The service we have received from Dom Bacciocchi as Managing Director through to our onsite cleaning team has been exemplary. The professionalism, dedication and attention to detail has been of the highest standards, and all supported by robust, detailed and relevant documentation and records. The actual cleaning standards have surpassed our expectations and requirements and we have received very positive feedback from our patients and indeed the governing bodies that inspect the hospital. I have no hesitation in recommending Complete Clean Management Ltd as a cleaning contractor, and we would be delighted to provide any additional information should you desire. More...

8 May 2019

CCM Ltd took over our cleaning contract in June 2016. We are a GP surgery and are absolutely
delighted with the work carried out by them and their commitment to our Practice.
We have recently had our CQC inspection and received excellent feedback on the levels of cleaning.
Their Director Dom Bacciocchi is very informative and has a clear understanding on what was
needed to get us up to the specification. Detailed policies, work specifications, procedures and
training were provided at the start of the contract, which meant that the premises were up to the
correct levels within a short period of time. We have also received regular visits from Dom himself
to ensure that the cleanliness is maintained. All staff and patients have noticed a huge difference
since CCM took over our cleaning contract and I have no hesitation in recommending them as a
cleaning contractor. Their Managing Director Dom Bacciocchi is very approachable and attentive
to the needs of the Practice.
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8 May 2019

I am writing to recommend the services of Complete Clean Management.
We have been using Complete Clean Management to clean our offices for over five
years, and have always been completely satisfied. They do an excellent job, are
always punctual, and will always provide quality cover when needed.
They are reasonably priced and give us a great overall service.
I would happily recommend the services of Complete Clean Management to any other
company.
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8 May 2019

I have been using Complete Clean Management Ltd’s services for over a year now and have found
Dom Bacciochi to be professional and prompt in my dealings with him.
I have found Complete Clean Management Ltd to be reliable and professional and their staff to be
competent in their roles.
I would recommend Dom and his company to others.
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2 May 2019

I can confirm CCM Ltd commenced our cleaning contract on the 7th October 2013; for which we are completely satisfied with their commitment to our company.

CCM have provided us with COSHH certification for the products they use to clean our offices and amenities and confirm this does not affect our production line.

We have been extremely happy with CCM's service over the last 7 months and would highly recommend them to potential new customers.
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2 May 2019

We have employed Complete Clean Management since October 2012 on a weekly basis.
We have a large open plan office, reception, toilets and staff canteen area.
During this time we have found their operatives to be diligent, friendly and reliable.
They are always anxious to tailor their service to suit our requirements and overall we are very
pleased with their service and would recommend them to other companies.
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2 May 2019

I can confirm I have dealt with CCM Ltd (Dom Bacciocchi) since September 2015, during which time they have provided my business (Operational Headquarter) with excellent support services in the form of cleaning and janitorial services. The services provide of an exceptional standard , 5 operatives' onsite and account was managed closely with regular visits to the site.

I can confidently recommend Complete Clean Management as a solid and reliable service provider.
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26 May 2017

CCM Ltd took over our cleaning contract in June 2016. We are a GP surgery and are absolutely delighted with the work carried out by them and their commitment to our Practice. We have recently had our CQC inspection and received excellent feedback on the levels of cleaning. Their Director Dom Bacciocchi is very informative and has a clear understanding on what was needed to get us up to the specification. Detailed policies, work specifications, procedures and training were provided at the start of the contract, which meant that the premises were up to the correct levels within a short period of time. We have also received regular visits from Dom himself to ensure that the cleanliness is maintained. All staff and patients have noticed a huge difference since CCM took over our cleaning contract and I have no hesitation in recommending them as a cleaning contractor. Their Managing Director Dom Bacciocchi is very approachable and attentive to the needs of the Practice. More...

Reviewed on Google Maps

26 May 2017

Best thing we did as a company was move to CCM, Dom's a great people person and provides us a great service. Would highly recommend Dom and CCM Ltd.

Reviewed on Google Maps

26 May 2017

changed our cleaning contract to CCM just over two years ago, due to receiving a poor service from another contractor. To date I have found them to be highly professional, efficient and responsive, which now means that we get the required service. The staff, are reliable, always on time and work to a very high standard. Dom also visits site on a monthly basis to ensure they are meeting the specification. I would have no hesitation in recommending them to any other businesses looking for specialist cleaning services. Regards More...

Reviewed on Google Maps

26 May 2017

I have been a customer of CCM for a number of years now and can say in all honesty I have never had any problems with this company, in fact I couldn't rate it highly enough! CCM staff are always pleasant, hard working and respectful, what more could a customer ask for?Thank you Dom for all the hard work you put in to ensure your services remain at a high standard, I look forward to many more years of working with you! More...

Reviewed on Google Maps

26 May 2017

We've been using CCM for few months now and have been impressed with their quality, time keeping and professionalism. When we were looking for commercial cleaners, the quality seemed to vary greatly between companies and when you are trusting the keys to your business with someone, you want to know you've got someone trustworthy. Luckily CCM came highly recommended and they've proved to be first rate, thanks guys. More...

Reviewed on Google Maps

26 May 2017

I work for Dom as a cleaning supervisor at a bank near Birmingham city centre.When I went for my interview with Dom I found him very friendly and he made me relax, instead of having the quiet moment on a interview when you don't quite know what to say, I found myself chatting drinking coffee as if I new him for years (like a old friend)Now I have been working for Dom for nearly a year, he is always at the end of the phone if I have any staffing problems, but mainly lets me have the final say who to hire as it is me who has to work alongside of them. We have a great team there who have been carefully picked by both of us.If ever you get a job working for him grab it, not only is he a good manager but he is a genuine person. More...

Reviewed on Google Maps

26 May 2017

Complete Clean Management is a company that I would definitely recommend. We have been using CCM for just over two years at our offices for CRS Professionals, in Central Birmingham and have always found them to be professional, courteous and reliable. From my first meeting with the owner Dom Bacciocchi, they have delivered on their promises. (Something which is difficult to find these days!). Dom understood our requirements straight away and has provided us with a great service ever since. The cleaners that CCM have provided us with have always done an excellent job and in addition to that, what really impresses me is their level of customer service. This is a great company that presents itself well and is clearly run by a professional himself. I look forward to continuing to work with them. More...

Reviewed on Google Maps

Q&As

Providing an excellent service to clients and looking after our staff.

After spending 10 years within 2 companies and finishing as a Regional Director for a national contractor, I felt that I'd gained the skill and understanding to set up and operate a successful company. Since the initial set up in 2008, we now have over 100 clients and staff across Birmingham and the Midlands area's.

We deliver on what is promised and always go the extra mile to ensure clients remain happy with the service and renew the contract each year.