CompFixAid is a verified pro service provider Certificate of Excellence 2019

CompFixAid locationLondon, London

(26 Reviews)

CompFixAid pride ourselves on building strong relationships with clients and strategic partners.
We provide fast effective IT support across multiple platforms whether it is visiting your place of work or home. We are able to provide continued support remotely if required or on-site and look to respond in under 2 hours.

  • 8 hires on
CompFixAid Reviews

CompFixAid Reviews

Review of CompFixAid by Jas
5 07/12/2018 Jas

I had a small problem with my computer on a Sunday and CompFixAid were very quick getting back to me. They were available to pick my computer up immediately (for a small job, even on a Sunday!) and Marc was very professional and friendly.

They got my problem sorted quickly and were very communicative throughout the process. They also delivered my computer back to me - super convenient!

Highly recommend them - will definitely use again.

Review of CompFixAid by Juste Daugnoraite
5 18/08/2018 Juste Daugnoraite

Clear communication, very polite manner.
Had some problems with my old computer and was expecting to get it’s screen fixed, there were some more issues with it.
Marc gave me very clear expertise, few options and advice on what could be the following steps and how much it would cost.
It didn’t feel that they were trying to be pushy, other way round.
Would strongly recommend. These guys know what they are doing:)

Used this pro
Review of CompFixAid by Rachael Coulson
5 13/06/2018 Rachael Coulson

I had a brilliant experience with CompFixAid - they responded within 30 minutes to my request, came to where I was located to pick up my laptop and having taken it away were able to tell me what needed to be done just 1 hour later. Friendly customer service too!

Review of CompFixAid by Alex Legge
5 18/01/2018 Alex Legge

Simon has looked after mine and my wife's computer needs over the last couple of years. I can't recommend him enough for his professionalism, advice, reliability, knowledge and enthusiasm.

Review of CompFixAid by John Fawcett
5 14/12/2017 John Fawcett

CompFixAid provided fast and efficient service when we needed several machines fixing quickly. Replacing the entire motherboard on one laptop breathing new life back into it.
First class service in Hammersmith and can't speak highly enough of them
Thank you so much.

Review of CompFixAid by Mindy
5 20/10/2017 Mindy

Very professional, efficient and highly recommended.

Review of CompFixAid by Lanna Castellano
5 07/08/2017 Lanna Castellano

Simon is very knowledgeable on a broad range of computer and computer-related subjects, and immensely helpful with my iMac and installed equipment in general. As a self-employed translator working on my own from home, I find him invaluable; when he comes, he is not just prompt, but he never leaves me with problems unsolved.

Review of CompFixAid by Lucas
4 11/06/2017 Lucas

Simon is a great professional and offered me a fair quote for replacing the hard disk on my laptop plus window migration. He completed the job within two days and delivered the laptop back to me under perfect condition. I am very pleased with his service and would definitely recommend her service. Thanks, Simon.

Review of CompFixAid by William
5 12/05/2017 William

Excellent service, very friendly and considerate. Nothing is too much trouble, highly recommend!

Review of CompFixAid by GERARD GLINES
4 10/05/2017 GERARD GLINES

Did w hat I asked for and advice ok .

Review of CompFixAid by Virginia
5 02/02/2017 Virginia

Simon is courteous, polite, punctual and extremely knowledgeable.
He had a very trying time fixing things that were wrong with my laptop and printer, but went way beyond the call of duty until everything worked perfectly. I cannot recommend him highly enough.

Review of CompFixAid by karen tomlin
5 12/12/2016 karen tomlin

He fixed my computer, explained everything he was doing.
I would recommend him to anyone. Your computer will be in safe hands and a great price/

Review of CompFixAid by Kalyani Puranik
5 20/09/2016 Kalyani Puranik

Simon is very focused on giving the best customer service.

Review of CompFixAid by Simon Robson
5 Simon Robson

I just have a few words to say about MR S OT. The

Review of CompFixAid by Charlie Griffiths
5 Charlie Griffiths

Verry good would tell anyone who needs computer fixed come to him.

Review of CompFixAid by Magda Dolat
5 Magda Dolat

CompFixAid went beyond what l expected from any IT company. The attention to detail and time given in helping and resolving all my computer issues made me feel an incredibly valued customer.

Review of CompFixAid by Sy Robson
5 Sy Robson

This service has helped me ever so much as worked over skype to resolve my computer issues.

Review of CompFixAid by Edoxie Ire
5 Edoxie Ire

SOCA Trajan virus had infected my computer rendering it unusable. Compfixaid removed and cleansed my entire system efficiently & effectively.
Excellent service with a smile.

Review of CompFixAid by Alex Gasic
5 Alex Gasic

Have just had a seminar with Simon from Compfixaid. All outstanding issues resolved, everything explained clearly, I am completely satisfied. Alex Gasic.

Review of CompFixAid by Steve Malcom
5 Steve Malcom

Setup our office network, including NAS drives and phones with efficiency and without hitch. Something our previous technician seemed unable to fathom. Excellent rates and will be recommending to other SME's.

Review of CompFixAid by Eyo Shahid
5 Eyo Shahid

Simon was very patient and helpful to sort out various issues with both a gaming PC and a laptop.
He was also happy to answer any computer related questions.
Would highly recommend him.

Review of CompFixAid by Pete Ballard
5 Pete Ballard

First laptop I have had repaired. Simon at CompFixAid gave first class service and informed me all the way through the repair.. 5 stars for service, efficiency and price would highly recomend!

Review of CompFixAid by Ludmila Osipova
5 Ludmila Osipova

Compfixaid resolved and fixed a Trojan virus that had infected my HD. My personal details had been taken through some crafty spyware which had also infected my computer and its performance. All resolved efficiently with counter measures implemented effectively by CompfixAid.
Highly recommended. Compfixaid are polite, articulate and easy to understand. Solutions explained in layman's terms.Will be using again without question. Gratitude.

Review of CompFixAid by Karen Tomlin
5 Karen Tomlin

He brought a dead lenovo computer to life. It was not an easy resuscitation and i am sure that there were times he wanted to turn off the life support machine
( hard drive) as i did. But with a lot hardwork, humour and the patience of a saint job done and all for a great price.Thank you, thank you, thank you.

Review of CompFixAid by Irene Rosazza
5 Irene Rosazza

Even if he couldn't do anything for my printer because it was irreparably broken, Simon spent a lot of time on it in an effort to fix it and then, once it was clear nothing could be done for it, he gave me precious suggestions and even a link for a good printer at a very discounted price

Review of CompFixAid by Shannan Keating
5 Shannan Keating

Simon saved my life, my hard drive was faulty after plugging into a Mac laptop. I called Simon, he was very helpful and said he was available to meet that day and have a look at my hard drive. I was leaving to go into Europe in 24 hours. He took my hard drive away, got a part and new case, delivered the hard drive back to me like it was brand new but with all my movies, tv shows, documents and most importantly all my photos of my trips around Europe. Thank you very much, you are a life saver.


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CompFixAid Q&A

CompFixAid Q&A

What do you love most about your job?

Servicing a multitude of different clients with different issues and requirements, meaning every day is a new challenge.
Being able to provide high end customer service and a single point of contact to help resolve the customers problems as quickly and efficiently as possible.

What inspired you to start your own business?

To build a strong brand built on high quality service and customer loyalty, at the same time as coordinating exciting new projects from inception to delivery. Whilst being confronted by the ever changing stipulations from customers and striving to overcome any obstacles with the help of a strong, loyal, dedicated team.

Why should our clients choose you?

Confidence in receiving a 1-1 tailored service designed specifically for their exact requirements with the added security of dealing with the same point of contact at all times therefore providing fluidity from start to finish.
We provide Collection-to-Return of all devices making for a more complete customer experience.

Services provided by CompFixAid

CompFixAid Services


Sales Manager

Bachelor of Science in Information Technology

Customer Service Professional

Computer Technician

Customer Care

Work history from CompFixAid

Work History



From October 2015 to present.


Technical Sales Director

From June 2013 to August 2014.

Pinnacle Xerox

Account Manager

From March 2007 to May 2013.

• Top Sales Manager in Xerox Sales Training Academy. • Conversed in Mastering & Selling techniques, learning strategies & sales-cycles - Understanding basic information, business functions & Understanding buying criteria; Opening a call; Developing needs; Describing products and services; Handling objections; Decision making and Closing the sale. • Produce own lead generation. Initial call through to closing sales. • 10-12 appointments generated and 6 proposals submitted per wk. • Successfully close 3 out of 6 proposals. • Average GP between 40/60% on all solutions completed. • Hit 140-160% of target every month.

Data Vision Europe

New Business Development Manager - CONTRACT FOR 12MONTHS

From March 2006 to March 2007.

• Establish & close new business opportunities within vertical markets, to include; Leisure & Hospitality, (BT, Ramada Jarvis Hotel Group); Retail, (T-Mobile, First Choice Travel) ; Education, (Research Machines); Transport and Public Sector, (BAA, BMI Airlines, Manchester Airport Group, & Local Authorities) • Produced own lead generation, creating appointments as well as manage weekly/monthly schedule. • Demonstrating Touch Screen Technology and configuring software to customer requirement. Working closely with BT to provide Secure Internet Access Terminals for Open Zone WiFi hotspots. • Presentations to prospective clients outlying agenda, company profile, technical issue through to providing a solution and offering benefits. As a result Q&A, i.e, lead time, price, negotiations. • By month four had submitted proposal for tender & successfully won contract for Manchester Airport Group. The largest contract for DVE in 15 months. • Developed a Business model that could be delivered into Education, through the reseller (Research Machines) into a national government contract called Building Schools for Future. • End of month five had accounted for 85% of total closed sales within company.

Web Labs Ltd

Business Development Manager

From June 2003 to January 2006.

• Dynamically sell Web Labs solutions; CMS, Document Management and Portal Management systems, to active and potential new clients, marketing the profile of Web Labs whilst clarifying on suitable system software for their internet/intranet problems. • Hosting presentations to prospective clients outlaying different products and solutions whilst illustrating contracts previously secured and solutions delivered. • Networking & presenting at exhibitions:- Olympia, Earls Court, (London), providing the latest Information Management Systems. Ask prospective clients their requirements and demonstrate a suitable package tailoring their needs. • Achieved direct territory sales of £127K over my initial four month trial. • Increased direct territory sales turnover by 225% over one year and achieved the largest territory growth within the business within the last two quarters of 2003. • Enlarged my customer base by 130%, whilst naturing relationships with existing clients. • Completed Sales of £1,672,500 over 31 month period. Above 40% of total companies revenue during this period. • Selling directly within the public sector taught me how being commercially competitive with high accreditation was the key to success.

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