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CoffeeBrook

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About

CoffeeBrook is a family run business, with a team all committed to ensuring that you have the best possible hot drinks you can in your workplace.

We supply a wide range of coffee machines, including bean to cup, traditional barista machines, instant and filter.

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3 hires on Bark

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Reviews (8)

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5/5

8 customer reviews

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24 January 2020

I recently contacted CoffeeBrook to place an order for a short term rental of eight water coolers for our conference in April.

The service I have received has been second to none and I cannot thank Roger Simpson enough.

Roger responds to all my questions or queries almost immediately.

If the delivery of the equipment is as good as the customer service, I will be more than happy.

I cannot thank CoffeeBrook and Roger enough and will not hesitate to recommend the company.

I will definitely use CoffeeBrook in the future.

Thank you CoffeeBrook for everything and for making my first time experience with you so easy and smooth.
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Reply from CoffeeBrook

Thanks very much for your kind review Debbie! We really appreciate it, and I'll make sure to pass it on to Roger. I'm so glad our service so far has been up to scratch, and I can assure you that delivery of the equipment will be as smooth as the deal has gone so far for you. Thanks very much, and I'm glad we could be of assistance! Toby

30 June 2019

We got a coffee machine and water machine from Coffeebrook, and our ongoing coffee and sugar requirements. Excellent company, friendly staff, ultimate service!

Reviewed on Google Maps

30 June 2019

Coffee brooke, Great service with swift deliverys providing plenty of water and coffee to our construction site in speke liverpool.

Reviewed on Google Maps

30 June 2019

We have a coffee machine and water machine from CoffeeBrook in our office. We have monthly coffee and water deliveries which are always on time and the team are very friendly and helpful. Service is great would highly recommend! More...

Reviewed on Google Maps

verified
16 April 2019

Coffee Machines

Awesome Coffee Machines, Amazing Coffee and Perfect Seamless Service.

16 October 2018

High quality and affordable office coffee. Coffeebrook have lots of different coffee machines, for small businesses they can supply small office coffee machines. Highly recommended!

Reviewed on Google Maps

31 August 2018

We got a coffee machine off Toby at CoffeeBrook and I have to say the service was excellent through out. Love our new machine, proper coffee.

Reviewed on Google Maps

28 May 2017

Bought a vending machine from selavend and machine looks fantastic and works a treat very friendly staff and Roger Simpson looked after all my requirements.
I would use them again without any hesitation.
Keep up the good work
From Carlton vending solutions limited Nottingham
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Reviewed on Google Maps

Q&As

I get a genuine buzz and great feeling when I see people enjoy their coffee machine for the first time. Every time - new machine = a queue of staff waiting to try their first brew from it. There is a general buzz, some grateful thanks and the best bit of all is the comments on the quality of the drinks.
For me, there is nothing better than this feeling. The genuine positive atmosphere, and the genuine happiness of the people enjoying their new equipment.
I also really enjoy that I can sell based on points like customer service knowing that I will always be able to back that up 100%

I've always wanted my own business. I was previously in a very responsible role in a large business, and I loved being responsible for staff and the business. But I also wanted something that I could be passionate about - and that was obviously coffee!
I enjoy the challenge, and the rewards. I enjoy being able to help people and making my clients 100% happy with their solution.

I care about what I do, and I love making customers happy. We aren't here to make a quick few pennies from you - but instead are here to help. Last week, we had a phone call at 4 0 clock on a Friday afternon. Their coffee machine had broken down and the company they had bought it from wouldn't be able to see them until Monday. Within an hour and a half we had a replacement machine in there.

A few weeks ago, our courier lost a consignment of coffee and chocolate going to a warehouse vending customer. We only found this out on the Saturday, at which point I made the 4 hour round trip to personally deliver some replacement coffee (with a pack of biscuits to apologise for the hassle!) so that the staff could keep enjoying their coffee.

And finally, the fact that since we started trading over 80% of our new business has come from referrals tells me we have a lot of happy customers!

Services

The water from your tap contains many things - from chemicals that the water companies put in the water, through to dirt and debris found along the way. Heck - someone tested a lot of the tap water coming through and even found traces of feaces and - believe it or not - arsenic!

Make sure your water cooler is only dispensing clean, filtered water and that there is no algae built up in your cooler. We can service most if not all top water cooler brands, and are happy to quote you to see if this is of interest!

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