Co-Digital logo

Co-Digital

Co-Digital locationLondon

1 (1 Review)

We Designers, Logo Creators, Brand Experts and Marketing Pro's from Birmingham!
We create the digital platforms businesses need to build profit and popularity!

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Co-Digital Reviews

Co-Digital Reviews


Review of Co-Digital by Rose
1 21/02/2017

Disorganised, unhelpful and awful at communication.

So my journey with Co-digital starts around six months ago, from all the people listed on Bark they seemed to fit my needs the most. I had a great chat with their sales advisor who pulled me in with a special deal to design my logo.
I don't know how I could have been any clearer about what I wanted my logo to be, and the style I wanted it in, but as they said they are incredibly talented I left it to them.
When I got the three designs I was disappointed to find what I had been hoping would be a unique modern logo turned out to look like 80’s clipart. And with further research I find I could have got exactly the same logos for free off Google.
Gutted, I went back to them and explained it wasn’t to my taste but if we could do something like I had described that would be great. In the week or so I didn’t hear from them I reached out to artists / designers to help me translate my vision to them. Luckily an old acquaintance understood what I meant and drew exactly what I wanted, so I went back to them with his drawing and asked for exactly that. They where obviously annoyed, and sent me a different variation of the clipart to try to dissuade me from using a different design. Eventually they reluctantly agreed, and it took TWO MONTHS for them to do it. To clarify to copy the logo I sent would only take an hour at most. But it took OVER TWO MONTHS of me chasing them to get the final design.
I made clear I wasn’t happy about paying for because of the massive delays and constant false reassurances, but as I wanted my experience with them over and done with so I could finally launch my website I said I would any way.
Well now its been over three weeks since I said I would pay, I received one email in this time to clarify how I would pay - and I’ve heard nothing since. I’ve phoned, emailed etc etc
So now after six months chasing, I am now giving up, I’ve asked for a refund on my deposit.
I have never experienced such disorganisation and bad customer service in my life. I gave them way too many chances to redeem themselves and they have failed every single time. Would definitely recommend steering clear of using them!

Co-Digital


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