I know this is long but I want people to know what a great experience we had with Club Furniture.My wife and I needed to buy a new recliner for our family room. Our Lazyboy recliner was falling a part after 6 years. To be fair I'm a big guy at 6' 4" and 280 lbs. We went back to Lazyboy looking for basically the same chair, however, the quality of the same-type of recliner was very poor compared to what we had. But the upholstery was looked like it was done by amateurs and the arms were loose and creaked when you got up, so we left. We checked a few more big furniture stores and they were about the same or worse. So we started to look online. After a week of looking, we kept seeing Club Furniture come up and we really liked several of their chairs.I have to say that buying a piece of furniture online and never seeing, touching it or sitting in it is scary. But we read the reviews, the return policy and decided to go with Club Furniture. We picked out our chair (Arthur Chesterfield in James River leather) and ordered it online. After a few days we received an big envelop with a copy of our order selections and 30 leather samples so we could verify we picked the leather and color we wanted. Very nice! We were impressed! We were concern that the color we picked seemed very dark by the sample. The instructions said to call them when we were ready to verify everything and place the order. We called and spoke to Darin. Darin walked us though the process, discussed our color choice and how the leather color was more a dark Oxblood. I have to say he was very knowledgeable about everything!After 4-5 weeks Club Furniture called and told us our recliner was done and gave us a ship date and the shipping company info. Then the shipping company called with the day and estimated time of delivery. The recliner arrived on time and undamaged and the shipping guys placed in my family room. The recliner is perfect to say the least. The assembly work is top of the line and the leather is just beautiful. My 3 adult kids were very impressed with the design, quality and comfort of the chair. I've had the chair about 6 weeks and it's great.We will definitely buy from Club Furniture again! It was a great experience thanks to Darin and a great product.Thank you! More...
I love the end product [Kyle Apartment Sized Sectional Sleeper Sofa With Reversible Chaise Lounge]. I paid for all of the extras and am not disappointed. And I would have given them 5 stars but for a few things. I was disappointed with the very small fabric swatches. I would have paid for a larger swatch but this isn't offered. It is difficult to tell from the tiny swatch [like 1" x 3"] the true color; especially if you are trying to match it to other fabrics in your home. I was also disappointed in a few of the customer service people that I spoke with. They promised things and never followed thru. And although they have a varied selection of fabrics, I wasn't impressed. I ended up choosing a machine washable denim color fabric which as it turns out looks a lot lighter than the fabric swatch I received which was fine by me. For the price of the sofa, my expectations as stated above were different than what was offered/provided. But the product itself is very well made. More...
The overall quality exceeded my expectations. My only reservation, a very minor one, is that I believe the chairs were advertised as extending to a fully horizontal position and they do not do so.
These guys rock!!! Great recommendations, able to get someone on the phone to discuss and fast delivery.
A Google User
I love my new slipcovered couch. This is my 2nd in 11 years. I wont buy any other brand. Thank you for such a well made, durable, comfy and beautiful piece of furniture.
Quality of furniture matches or exceeds those of well known brands. Purchased a leather recliner and my 6'2' husband approves.
I LOVE my new slip covers. This is the third set of slip covers that I have purchased for my furniture since I first bought it many, many years ago. I want to say it has been close to 20 years since I bought the original furniture. The frame is so sturdy and yet the furniture so light that rather than going out and buying a whole new set I have had cushions and slip covers replaced. I could not be happier with the furniture and the service I have received from Club Furniture. More...
Kathleen D. K.
We had an excellent experience from ordering our mission style leather recliner to the delivery of the recliner in our home! Everyone we worked with was courteous, helpful, and informative. Our recliner is attractive, comfortable, and made with quality materials! We would recommend Club Furniture to anyone who desires a positive experience ending in the purchase of a great, quality product that will last a lifetime! More...
I've been a customer for years. I started with a sofa and chaise; then added a couple of chairs; then another chair. In the meantime, because I have cats, I've replaced many of the slipcovers (predictable hazard) and purchased a different pattern for some pieces to change out the look of my room. Every purchase has been easy, quick and very personalized. An issue with a tear in a cushion under-cover, after years of my ownership, was easily resolved. Highly recommend! Oh yes, I love the down cushions! More...
Yesterday I received my 88" Lowry Sofa and was surprised to discover that even though it has a powered recliner on each end the sofa is one complete unit and weighs about 200 pounds! I had to assist the delivery men (who were very polite by the way) in maneuvering it into my house. This was THE ONLY Mid Century style sofa with power recliners on each end that I could find, and I was very apprehensive about ordering a sofa online without being able to sit in it first (I'm a hands-on type person), but this sofa is VERY well constructed and comfortable. I am extremely pleased. I just wish Club Furniture would supply larger size leather swatches once you have narrowed it down to 2 color choices. More...
Excellent services. This is my third piece of furniture over 16 years. One piece has even move to three different countries with me!
I love my new club furniture recliner! The color is perfect for my decor. The quality is very good, and the transaction was easy.
This was an expensive piece of furniture and we appreciated that Club Furniture took the time to send us a large cutting from the leather that would be used so we could see exactly what color our new piece would be. It is beautiful!
The couches we bought are great quality and the delivery guys were very helpful. All around, very happy with the purchase.
The sleeper sofa I ordered is beautiful and very comfortable. I only wish is hadn't taken so log to receive it.
Leather ottoman does not seem high quality, considering the high price tag. Stuffing not very firm, leather is paper thin.
This was our second order from clubfurniture.com. The ordering process was easy, communication was great, and delivery was professional and fast. Very happy with the quality!
The recliners we ordered are of high quality and function very well. I was impressed with the shipping and excellent condition the chairs arrived in. Not even a dent in the carton. We are pleased and will be back with any further furniture needs More...
This is the second large piece of furniture we have purchased from your company. None of our friends can believe we buy "online" without having seeing/sitting in the furniture first. Your free return policy gives us the courage to do so. We have not been disappointed in both of our couches. In both cases we have chosen the Tier 1 leather and it is so soft, so beautiful we can't imagine what the Tier 2 and 3 would be. Thanks for helping us to enhance our home and make it MORE comfortable. :-) More...
I have purchased 7 sofas from Club Furniture and have always been very satisfied. I've recommended them to many friends and family who have purchased and have been equally as pleased.
A very positive experience. The representative I dealt with was very knowledgeable and kind. Answered all my questions. The final product turned out great and delivery of the piece was easy and done well.
From leather samples to delivery and unpacking, our queen sleeper sofa order was managed professionally. Thank you club furniture.
I purchased a custom ottoman from Club Furniture. The ordering process was easy and the product is exactly what I ordered. They send out samples of all their color selections and they send a larger sample after you select the color. My order was delivered sooner than I expected and I am very pleased with my new ottoman in Coyote Silver. I will order from this company again! More...
My leather sofa sleeper is Beautiful! It’s the prefect size and color, and handcrafted beautifully. The delivery guys were great to work with. Thank you Club Furniture for everything. More...
I absolutely, unequivocally love my chaise. It is exactly what I want in a chair and feels a lot more expensive than it was.
Club Furniture provided excellent service and made ordering easy. The sleeper sofa that I purchased is of the highest quality. My only complaint is with the shipping company that they hired to deliver my couch. The delivery guy couldn't seem to find my address on his GPS in his delivery truck. ( I have had many furniture deliveries to this address with no problems before.) At first the delivery guy told me he couldn't carry the sofa upstairs (even after I had told Club Furniture about the special circumstances and had measured carefully to ensure it could be done. He wasn't even going to try until I started complaining and then called Club Furniture. Then the delivery guy changed his tune and finally got the couch where I wanted it. This was after he told me that they accepted tips and asked me for advice about a problem with his girlfriend. He was so unprofessional. If you can't do your job then quit. No one wants to experience drama, we just want our furniture delivered in a professional manner. More...
Everything about this purchase was satisfactory. The leather chair I purchased was as nice as I was expecting. Customer Service and especially the delivery efficiency were first class. More importantly I will be doing more business with Club Furniture and am comfortable recommending them. More...
Exactly what I expected
The couch quality is amazing! It's so beautiful and comfortable. We will probably purchase again.
The only complaint I have is that the delivery men were a bit rude and not friendly. They set one of our couches up on one of its' short sides (long ways up in the air) and then accused my 11-year old of pushing it over when the wind blew it down. We were all inside and my son is the only one that witnessed it...and is not a liar. Luckily it didn't break the couch but they were quick to remind me that if there was damage it was our fault.
Just beware of the delivery guys and inspect for damage. More...
Only concern was the cancer warning label on furniture under the cushions. I had no idea any possible cancer causing agents were used in your furniture.
The process of ordering a club chair and receiving it was smooth and trouble-free. I received the swatch samples only a few days after placing the order. The chair arrived even sooner than I had been told. Delivery and set up was done quickly and efficiently. The chair is beautiful, and quite comfortable. I highly recommend Club Furniture Co. for its quality furniture and excellent customer service. More...
Have had the couch for only about a month but it looks just as it was represented. Ordering, delivery and set up went smoothly with no problems.
They are very professional and will definitely bring you what you paid for my family is so happy with there services and great hospitality Job well done make you feel like a million bucks Thanks looks better than the pictures
Absolutely delighted with our purchase! So comfortable, fabric is nice and customer service excellent.
Everything about our purchase from Club Furniture was fabulous! From the point of ordering online, to Jeff verifying everything about our order to the white glove delivery of our two beautiful leather recliners. The craftsmanship and the leather of these chairs is just outstanding. So happy with our purchase, will be ordering from you again soon..... More...
The delivery service was not customer friendly. They called early on a Saturday morning ( 6.00) AM. Told me he would be at my home in 30 minutes.
Two men arrived, carried the chair inside the front door, removed the plastic cover. If I wanted anything else done, I had to pay them extra. I told them to leave. The chair was great, exactly what I ordered. I am very please with the new chair. The delivery service would prevent me from ordering another chair or anything else. They were in and out in less than five minutes. More...
Prior to my order of a leather recliner I asked a couple product related questions which were answered very quickly. I decided
on the Bronson leather recliner due to a positive review from a big, tall guy. My husband and son are also big and tall. The recliner was delivered one week ago and is everything I expected it to be. Very well made and price is great. The quality of leather is excellent. I will now order another on to sit next this recliner. I have other leather furniture from PB and this piece is equal in quality but 3/4 the price and no shipping charges. I wish I had known about them earlier! More...
I shopped around for a stylish sofa that would fit through the narrow door of my 200-year old house and found this site. The owner was so helpful helping me to determine that the couch would fit. Excellent customer service. And I LOVE the couch! More...
Love my sofa! It's exactly what I wanted in the size I needed for about 1/3 the price. Excellent quality and being able to narrow down my leather choices and getting larger samples was so helpful. It took a couple of tries but I got the right leather!
Great company to work with. This is the third item I have ordered over the years. Never disappointed.
The Club Furniture website was easy to use. I was able to order swatches of the fabrics and make a better decision on what worked in my living room. I placed the order easily online when I was ready. I received a phone call from an owner very soon after to confirm my order. We love the sofa! It fits well into our space and the quality is excellent. More...
Club Furniture is without question the finest furniture company in all aspects of product, quality, workmanship, materials, price and delvery.
Customer service the best in the industry.
We have ordered three sofas from Club, the product quality and service is consistent, Best in Class.
This is a company that the owners will take your call. Name one other company that would be true?
Keep up the great work Club, you raise the bar for all the rest. More...
We have been a customer of club furniture since 2004 and would not buy leather furniture anywhere else: Highest quality, Best prices and Unbeatable service.
This was my first experience buying a major piece of furniture on line. I would not hesitate to order anything from Club furniture in the future. Patience knowledge and curtesy was evident throughout the entire process. I am very happy with my sofa. More...
Club Furniture made the process of selecting and ordering a matching sofa and loveseat easy. The website is easy to use, and I particularly appreciated their step of sending samples of the leather to allow us to confirm our choice. It would have been helpful to have a better estimate of how long it would take for delivery of the furniture, but I understand that customized products take longer. The shipping and delivery processes were well-managed. More...
We are so happy with our slipcovered Christine club chairs!! They are super comfy and very well made. We love the neutral color of the undyed fabric.
Excellent, top-quality sleeper sofa and recliner. The design, materials, and build are all first rate. We are extremely happy with our purchase.
Love my new recliner, excellent craftsmanship. Delivered on time and courteous folks.
My mis century modern recliner is everything I could have hoped for. It us beautiful. Grest delivery service. My questions were answered quickly and fully. A genuinely great experience.
The item I purchased was easy no problems the recliner is excellent and very well built. We are considering buying another one . It looks awesome everyone that sees it loves it. thank you again for such a fine piece of furniture. J.L. Enriquez More...
We had moved to a new home, and our old living room furniture didn't fit. We looked at a number of different sites before settling on Club Furniture.
From the time we placed the order to receiving a call to confirm our order, then sample swatches of leather, was less than one week. Delivery was well within the time frame set during that initial conversation, and the furniture is absolutely gorgeous.
We are very, very pleased. More...
We were a little apprehensive to buy a leather sectional sofa from a website, but we did! And we were extremely pleased with how the entire process was handled. And yes, we love our new sectional sofa. More...
I've had the sofa for a week and am very happy with the comfort, quality and style. Construction is solid as a rock. Tier 1 grain sack fabric is super comfy and beautiful. I expect a long life from this sofa. Delivered a day late but without any damage. I'm happy! More...
Always a pleasure doing business. Great customer service!! Thank you!
I was very pleased with customer service. The ottoman I ordered was perfect and I am happy with the way it turned out.
Delivery was the best. It was delivered on time and with the upmost care.
I would certainly order again from Club Furniture. More...
Got our new chair in less time than Club Furniture projected, just in time for Christmas. The chair is absolutely beautiful, at about half the price of the Stickley Morris chair I had my eye on. By the way, the men from Peace Moving that delivered the chair were excellent. More...
We had a great experience with Club Furniture. The 2 sofas we bought are exactly as described and great quality. They were delivered earlier than expected and we couldn't be happier. We will definitely purchase from Club Furniture again! More...
We are extremely pleased with the quality, beauty, comfort, and value of the two Richardson leather sofas we purchased from Club Furniture a few months ago. Despite being elated at how lovely the sofas appeared when they were unpacked, we decided to wait until we had lived with them to write a review in case they didn’t live up to our expectations. Well, we have not been disappointed; the sofas are as well made as they are gorgeous, and we enjoy sitting, sprawling, and napping on them as much as we do admiring how good they make our family room look. We had reservations about purchasing leather furniture from an online retailer without being able to examine and sit on the pieces, but we decided to take a chance based upon Club Furniture’s return policy and the very helpful responses we received to our questions from Jeff and Darrin King. They assisted us with cushion construction decisions and selecting the grade of leather that would be appropriate for how our family would be using the sofas (movie night popcorn, no problem) and sent samples of colors we were interested in—even providing extra-large samples to help us decide between our two final color choices. We also appreciate their being perfectly transparent about the sofa manufacturing and delivery timeline; no false promises here—how refreshing! We live in Arizona, and despite the fact that our sofas were being manufactured and shipped from the east coast, we received our furniture in about the same amount of time as custom leather furniture we have ordered from other major brick-and-mortar retailers. The people who delivered the sofas were quite conscientious, very carefully unboxing and unwrapping, putting on shoe covers when they came indoors and taking great care as they maneuvered down hallways, and checking and assembling all the cushions on the sofas so that there was nothing we had to do. Based upon this positive experience, Club Furniture is at the top of our list when it is time to shop for more furniture for our home. More...
Extremely helpful assisting with the design of our sofas, everything was done on schedule, white glove delivery could not have gone better and best of all, this is well constructed, high quality furniture.
If it weren't for an ice storm you had back east, my chair would have arrived earlier, but it was no problem. We are thrilled with the quality of the chair! Thank you!
My husband loved the recliner. Easy ordering process and quality product. Was delivered well packed and delivery men set up and took all packing with them. Very pleased with this purchase.
Club Furniture makes quality, beautiful, American-made furniture at good prices. Order process and Customer Service are outstanding. I've bought from them twice, both pieces are beautiful and get many compliments, and I would buy from them again. This is real wood and leather furniture. More...
Our sofa was delivered when promised. If I called to ask any questions, my questions were answered immediately.
Awesome company to do business with.
The delivery was very neat and clean. The men were so professional.
I can't remember a time when I bought something as big a purchase as this and was extremely pleased from start to finish.
Thank you gentlemen.
Happy New Year!
Barbara Firestone More...
Love my sofa bed. Quality was surprisingly great. The delivery was a little off. My cream colored sofa was drugged across my deck leaving it soiled in a few places. Luckily a little soap and water and careful wiping cleaned it up. I bought the slipcover that is washable and even bleachable More...
We had been searching for a 'right size' quality leather sofa for over a year. Our smaller town home floorplan just wasn't large enough for most of the furniture pieces that we had looked at. We visited local retailers and searched online. We were convinced that we needed to buy a sofa locally so we could see it in person and sit on it. Test it. Try it out. Every time we found something we liked it was either cheaply built (meaning it looked nice but was not built well) or was way overpriced. After months of searching, we came back to Club Furniture due to the positive reviews. Buying a piece of premium furniture like a large sectional sofa isn't easy. You can second guess yourself with regards to the size and color for months. It was a bit of a leap of faith since we didn't know if it would be as comfortable as it looked in the photos. But, Darrin was easy to work with and we even went through multiple leather samples before choosing the perfect color for our home's style. We chose the Benjamin sectional and finally placed our order. The new sofa arrived on schedule with no issues. Not a scratch on it even thought it was shipped nearly 1,000 miles. It delivered directly from North Carolina to our home in Wisconsin. The build quality is amazing, the leather fit and finish is literally perfect. And yes, it's super comfortable! Excellent style and quality from top to bottom. We couldn't be more pleased! More...
I loved the sofa, it arrived in a fashinable time and the leather was amazing! I will order agian from you guys!
I am a return customer after a purchase some 15 years ago. Club Furniture never disappoints. They are of the highest quality at the very best price. The delivery is easy and convenient. I highly recommend them!! More...
Excellent chair custom made. Beautiful leather i approved first. Shipped well and carefully. Shipping company a problem but not due to club furniture. Love the chair.
The piece we purchased, a mid century modern recliner is very nice. Well made and finished furniture that is built in the U.S. seems to be a rarity in present day. I would recommend your company highly. The men who delivered the product were very professional and on time. More...
I’ve furnished four rooms from Club Furniture over a period of 7 years. Excellent quality, everything still As good as the day it was delivered, and they stand by their warranty.
We ordered two slipcovered chairs almost a year ago and since then the cat and the dogs have done their best to make the chairs filthy. Then came the party when food was spilled and also some bled on of the chairs. We are lazy so it took us 4 months to wash the slipcovers after that incident. But in one wash on the delicate cycle in my machine, bam- good as new. I have never been so pleased with a piece of furniture. More...
Well I held off on writing this review for a little while.I have no qualms about the furniture at all I love the furniture.My problem is I was suppose to get a warranty with my Furniture which I did not receive when I bought it and I messaged back to remind them to mail it to me on August 21st and still nothing in the mail.When someone gives you their word and nothing happens then you start to have doubts about them.We drove a long way to go there way just because we read their reviews a lot of times that’s how I determine if I want to purchase something.I wish I would have looked into it more. More...
Delivery was scheduled in advance, the delivery truck arrived on time, no problems at all.
Beautiful couch. Fabric swatches came quickly, and I fell in love with a soft grey fabric that looks like wool. It is stellar on Leona. Friends visiting at Thanksgiving loved the couch so much I expect they will soon be ordering from Club. Very happy with our purchase! More...
We are repeat customers and, again, satisfied with the quality of the furniture. Everything went as scheduled and we are pleased to have our new recliner to add to the couch and club chair and ottoman we ordered previously.
The Club chair arrived perfectly - great quality leather, color (had many choices), and delivery were ideal! It is aesthetically and ergonomically ideal and now the envy of friends!!
Club Furniture is a class act. I bought a customized reclining chair from them that I had seen in Bloomingdales for more than twice the retail price. The only thing they have to work on is selecting a freight carrier that can handle the special delivery requirements of the buildings in New York City. Otherwise a five thumbs up. More...
Repeat customer! Quality, service, delivery and ordering process are fantastic!!!
The entire experience from ordering, delivery and the quality of our couch was professional and the highest quality! The couch is SO comfortable!
I would say my review is mixed. I ordered two club chairs, and one of the chairs had a wrinkled front on the seat cushion (not sewn quite properly) and the same chair also had a 1/4" chunk out of the front left wooden leg. Otherwise, the rest of the workmanship looks pretty good. I would give the chairs a 3 star rating, but the people were awesome to work with, and deserve a 5 star rating! More...
I got lots of guidance from Jeff, which was much appreciated! Ended up buying my own fabric, which was was a welcome option. The workmanship is excellent. All exceeded my hopes. I highly recommend Club Furniture with no reservation! Thank you More...
The Club Furniture website was very easy to navigate and the follow-up communication from the company was excellent. The leather sleeper sofa arrived within the stated time frame and we are happy with the quality and workmanship of the piece. I had some issues with the delivery guys, however, in that they had a little trouble getting into the intended room so they wanted me to change my room plans in my newly constructed home! Either it was going into the intended room or it was being returned, and of course, they managed to get it in without damage to the furniture or my new walls! Although we have not used it so far, we are very happy with our choice. More...
I wasn't sure about making such a big purchase online, for something like a couch. How do you buy a couch without sitting on it? What if I hated it? Well, no worries. The couch is AWESOME! The Chesterfield is beautiful! Comfortable! Darrin was very nice to deal with.. He always returned my calls and answered any questions. Fabric samples were sent as promised... Really an excellent experience! More...
The whole process with Club Furniture was easy.They take you through every step and explain everything as you go and what the next step will be and time to get there.We are really happy with the 2 leather recliners we got. 30--40 percent cheaper than anything else we found of the same great quality. Service,price,quality,and delivery the best from start to finish. Would do it again in a heartbeat. More...
The quality of the leather and construction of the chair is exceptional and we are extremely happy with our purchase. We highly recommend Club Furniture!
Terry T. Williams
Thank You Premier Club Furniture for changing out my defective bedroom set. Love my new bedroom set
Impeccable customer service. Quick to respond to inquiries, helped to research options, and reasonable prices. Overall great experience!
Great quality, price and service. The delivery guys were excellent as well.
We hd a great experience. Ream and Mohamed were very informative and kept in contact throughout the whole sale. We are super happy with what we bough. Great products at outstanding price. More...
A VERY HANDSOME AND COMFORTABLE RECLINER. NEVER THOUGHT I WOULD OWN ONE DUE TO MY DISLIKE FOR MOST OF THEM - BUT THIS ONE HAS CHANGED BY MIND.
One of the satisfying furniture buying experience. I am very pleased with my purchase. The leather recliner is beautiful, well made and very reasonably priced.
I love the sofa! Beautiful color (blue) and quality. Matches my existing living room furniture perfectly.
Ordered a bedroom set and told them I needed it within a certain time because we were expecting guests. They said it'd be just a week but it took much longer. We get it, "stuff" happens. But communication eas lacking. My husband and I had to constantly contact them and bug them for delivery because our guests had already arrived! It was finally delivered that evening. Mo and Nadim helped us a lot. The bedroom set itself is pretty and sturdy :) will def be going back. More...
Darrin helped us through the entire process, kept us informed and was always very responsive and the product is beautiful. Couldn't be happier!
Kay N. Edwards
So pleased with my purchase. Fast delivery, great customer service, and quality furniture. I am very pleased with my purchase and would highly recommend them to anyone. Stop by and check them out. Great selection from lots of catalogs in store. I am very pleased. Thanks to PCF!!!! More...
Great experience with ordering and beautiful furniture!
I'm delighted to say the whole experience was great,being able to order the product I wanted,and having that product delivered,with no unforeseen problems,was fantastic.I love the quality and the craftsmanship of my chair. More...
Would be more efficient if there was a separate window showing what you have ordered so far, the different dimensions, costs, etc. etc. as you go along, instead of having to switch back and forth between different parts. More...
Great selection, easy navigation! I love the style of this Slipcovered couch. Not available for this price anywhere else.
Debbie Snyder Ashline
I ordered a leather sofa from Club Furniture a few weeks before a party. They kindly made sure that I had it before the party date! I love the sofa!
Darrin was so helpful on the phone today. He also told me he would continue to assist me in making a final color choice. It is hard to buy a couch online, but I love the choice and quality and feel they will help me in the process so I will be happy with my purchase More...
I am just confused because it did not allow me to choose the leather, size and foot color when I ordered?
Great although hesitant to have item charged to my account prior to finalization of order (choice of leather).
Called customer service several times to help me with order detail. Reps were always patient, helpful and friendly with me an overwhelmed senior citizen.Thank you!!
Site looks a little outdated & when choosing my item I had to select from drop-down boxes when there was only one selectable option (so why not default to it). Otherwise, a good shopping experience so far. More...
Me and my wife bought a bedroom set and a dining set from Premier club. They really helped us out by spending a lot of time with us and were very patient to find exactly what we wanted. We didn't feel pressured to buy and we got a pretty good deal. Delivery was a little late but no big deal. I couldn't be happier with my purchase and I would recommend to anyone who wants nice furniture at a decent price More...
So excited to finally purchase this beautiful Arts & Crafts recliner!
We wanted to match our leather sofa & had a question. One of the owners called to make sure we had all options available. Very pleased so far! More...
I purchased two Arthur Chesterfield Leather Recliners and the Empire Tufted Leather Chesterfield couch. The recliners are, without exaggeration, the most comfortable chairs I have ever sat in. They recline to almost full horizontal and fit perfectly. I am 6'2 and the standard chair size is more than big enough to comfortably accommodate my frame. The couch is beautiful and exactly what I wanted.
I was hesitant to order such a big-ticket item online without testing it first but none of the local stores had anything close to what this site offers. As soon as I inquired, they sent a fantastic swatch kit which really let you see and feel the different types of leathers available. Jeff and Darrin were super responsive with all of my questions and accommodating with some special order requests I had. No issues in shipping the furniture from NC to Florida. Free shipping on larger orders so it might as well have been from the local furniture store down the street as far as I was concerned.
Highly recommend. More...
I have ordered leather recliners with Club Furniture before and that is what brought me back when shopping for a dining table. The furniture is of excellent quality and the customer service has always been top notch!! My online shopping experience with Club Furniture would earn 5 stars. The delivery and set up is better than any furniture retailer I have shopped with, making it an easy decision to purchase as a returning Club Furniture customer. I am excited for my upcoming furniture delivery. Thank you, Jodi K. More...
It was a wonderful experience. All staff very helpful to make it a seamless process. Will order from them again.
I recently purchased the "Brin" Designer Style Grand Scale in a designer fabric that was not one of the listed fabric samples. Thanks to Darrin he sent me samples of what is now my forever sofa and loveseat. I am not disappointed with any aspect of my buying and receiving experience. I have very good quality pieces that will last a good long time. I will definitely order from Club again and refer as many of my friends and acquaintances when the opportunity arises. Thanks ClubFurniture, Darrin, and Betty in customer service. More...
The leather sleeper sofa appears to be well made, but no one has slept on it yet for comfort. The leather is nice and I hope to get years of service from this piece. The delivery team was very courteous; however, they arrived in the pouring rain and had a difficult time getting the sleeper sofa into the intended room. They wanted me to change my room plans which was unacceptable so they managed to get the very heavy piece inside the room without damage to our newly constructed home. Overall, my experience was positive and clubfurniture.com provided excellent customer service before, during and after the sale. I would buy from them again. More...
I've purchased from Club Furniture in the past & am happy to continue to do so. They are always very helpful, and their products are first rate.
Called the 800# with a question and had my answer in 30 seconds by a very knowledgeable and friendly Clubfurniture employee. Thank you for making "buying American made" so easy. More...
This is our fourth purchase from Club furniture. We have always been very happy with the service and quality.
This is my second time purchasing - I am a designer and love the product selection!
The prices were good and the customer service great!
I bought two leather recliners (The Chad) and my husband and I love them could not ask for better quality or style. Our only issues was with our delivery company but not Club Furniture. If the Delivery company had not been contracted out I would have give 4 stars. More...
So far, I am so happy I stumbled upon this company when comparing slip covered furniture online. The company had rave reviews. I had all of my questions answered quickly and kindly. So far, so good! More...
I would prefer to see the sleeper sofa opened up and in "sleeper mode" as one of the pictures of the sofa being displayed. Also, I would like to see examples of the sofa in the selected fabric *on screen* in the future. More...
Easy to order. I love the option of getting the design kit and then deciding what i want. My card will not be charged until I decide what to do!!
The $50 extra discount that appeared as I was shopping was a nice plus, and I liked that after I'd already decided to buy I saw I would get leather swatches to confirm my color choice. One negative: leg color, coffee bean or medium brown-- I don't know from description which is darker, and didn't see how I could see a picture. More...
This is the fourth sofa I have ordered from Club Furniture. I have been impressed by the quality, price and service, always have been very happy.
Just bought the Charleston sofa and LOVE it!!! Ordered another slipcover during 35% off sale. Darrin was great to work with and my couch shipped faster than expected.
I had a possible issue with delivery and Jeff assured me all would be taken care of, reassuring ordering sight unseen and as many of you have also experienced delivery companies can be a pain.
Update: Mo replaced our night stand with another piece. We couldn’t get the original pick. I am changing my rating to 5 since MO really tried hard to get our table and made an effort to fix the problem. ________________________________________ I really love my leather king size bedroom with two nightstands and two dressers. Mohammad and Reem were very helpful. Their delivery guy Nadeem and another fella were nice to assemble everything for us. I am done raving about the actual furniture. Their delivery services is just awful. After 3 weeks I still do not have my both nightstands. If you promise the customer no matter what happens you should be delivering the promised goods. We have been extremely patient customer but my patience is now being tested. More...
This couch is everything I expected plus more. I had shopped Pottery Barn, Ethan Allen, etc and they wanted triple the price of Club Furniture. The quality is outstanding and I just love the denim fabric. Every single person that sits on it says it is so comfortable. My daughter-in-law plans to buy a slipcovered sectional in the future from Club Furniture she likes mine so much. More...
D Jennifer Dawson
Our sofa arrived, and both the delivery and the item exceeded expectations. Easy, efficient ordering process; outstanding customer service, and a beautiful, custom product. Cannot recommend you highly enough! More...
The site was easy and informative. The images were pretty small and I wished there were larger images with different views of the sofa.
I enjoyed buying from you. I looked at available options, made a selection and selected a leather color to match our other two items, one from Club Furniture, one from Macy's. Delivery went very smoothly. I do have one comment. The furniture feet should be different for carpet or hardwood floors. My chair came with button feet for carpet, I removed them and replaced them with carpet pads. Good thing too, as one of the buttons was cracked and could have scratched our floor. I recommend that furniture be delivered with flat-faced wood legs and either option installed upon delivery or as a selection at the time of order. More...
Everyone at Club Furniture was very response and easy to work with! They helped me get exactly what I wanted!
Lee Ann B.
I love my new sectional sofa and working with Club Furniture was great in all respects. The delivery service Club Furniture contracts with . . . not so much. I realize the delivery was free, but I would have paid for better service. They never contacted me to schedule a delivery. I called them and also asked if I could pay them to move furniture for me since I was recovering from major surgery and couldn't DIY it. Delivery Service said I would have to arrange something through Club Furniture. So I called Club Furniture and explained I was recovering from major surgery and couldn't DIY it. Club Furniture said they would call Delivery Service and work it out. Fumble. Couch arrives and Delivery Service won't touch anything but what they were contracted to touch. I called Delivery Service and she yelled at me on the phone! Or maybe she was yelling at the dog barking in the background. Who knows ... After Delivery Service leaves me with a mess on my hands, I downloaded the TAKL app and a very nice man showed up in less than 20 minutes to help me out. Lesson learned: Free is not always a good thing. One of the reasons I bought furniture from Club Furniture was the offer of free delivery. In the future, I will go with a furniture company that charges for delivery service. More...
This is my second order with Club Furniture. Very pleased with my sofa. Looking forward to viewing my sample leather swatch& completing my living room set.
Side chat was generally helpful though the people were not always that knowledgeable about certain things-- like, is there a price difference between the different tiers. Otherwise they were great to forward the request on to Darrin. More...
Great Company! My sofa is of great quality and comfort! It was even better than I expected! I love that the products are made in America! Very Satisfied!
no where am I seeing an expected delivery date I was hoping to see this before I selected purchase. Is there any place to see this?
This was my first time with clubfurniture and I loved it! They were so great to work with, even when I changed my mind on a few things. The quality is amazing! We absolutely love our couch!! More...
These guys make a superior product and really put the customer first. I highly recommend them. 607
Excellent experience and delivered over 2 hours away loving my bed will return and pass on the excellent experience I had ...
So far so good, but I was looking for an ETA on manufacture and delivery of the items I bought and couldn't find any information.
I was impressed with the fabric swatches I requested and happy to receive a $50.00 gift card with them. Keeping my fingers crossed.
It is always a risk when you order on-line. My experience with your company was excellent. The chair was completed and delivered exactly as advertised and explained. My Hadley Club Chair fits perfect and is very comfortable. I'm very pleased with the service and the product. Thank you. More...
I really like that CF offers various payment methods, especially my paypal. Don't know what's up with major furniture stores who offer limited payment options.
I had been shopping for just the right sofa for years. Club Furniture customized one of their sofas for me and it is just perfect! Highly recommend
Ordering process was quick and straight forward. Looking forward to receipt of the item we've ordered.
Shopping on the website has been good but I have not yet received my order to evaluate the product ordered.
I would like to be able to tell if the colors of the leather are accurately displayed but will see upon delivery. Love the furniture!
Some of the best customer service I have encountered anywhere. Very good at answering questions prior to ordering. Even the delivery guys where very professional and efficient. The product as I received it actually exceeded my expectations. More...
Great phone call with Darren before deciding to place order. He was wonderful! Answered all my questions and made me comfortable with the process. Look forward to receiving leather samples. Thank You. Steve Saindon More...
Swatches came quickly and with a 50 coupon . You guys made it easy for me to shop with you. Other furniture stores simply sent me swatches in an envelope with no other info or coupon.
i am delighted with my new club chair and completely satisfied with the process. Everyone was very helpful. They took great pains to ensure that I would choose what I was looking for. They explained the timeline and fulfilled it. The delivery went without a hitch and within the forecast window. The chair is well made and very comfortable. it was all I hoped for and more. More...
A 'human' actually called me once I placed my online order just to verify measurements, to ensure I wasn't ordering something too large for my space-I can't remember what year it was that I lastreceived that personal of service. Later, the delivery service called to make detailed delivery arrangements. They get an A+ in customer service & I'm extremely happy with the quality of the sofa I purchased! More...
Excellent services, selection is great, appears quality is built in as expected. We are excited to receive our first order of many. So far a wonderful experience from selection to on-line chat and product choice plus cost. Thank you. More...
Wonderful customer service! My only suggestion would be to add additional photos of every item to the website so that customers can see them from ALL angles.
We love the new recliner. The quality is obvious and our hope is that it is a piece of furniture that will be in our home for decades to come. From support in ordering to delivery, everything was professional. Great product and service. More...
Great, except I had a few problems with finalizing the shopping cart (wasn't sure if I should hit the apply button after my credit card info was enter, because it then seemed to disappear). Then I entered the info to get the leather samples, which are important to me to confirm my leather choice...so I do hope that they part I did correct. Thank you. More...
It was easy to pick out the sofa of your choice, Has many options and fabrics. All the information about the sofa's dimensions were very clear. The site was easy to understand. All in all, it was a good experience More...
Feeling a little rushed since I discovered you so close to bend of sale - but feeling reassured by samples which will be sent.
Very happy with our transaction. Very responsive.
Excellent overall experience and extremely high quality sleeper sofa. Will definitely order for xxxxx and Club Furniture again. Their third-party delivery service was a little disorganized (no fault of the delivery team) - furniture arrived later than expected (next day). More...
The sofa is exactly what I have been looking for, I couldn't be happier! Having fabric samples (more than just a few) was very helpful. I contacted customer service several times with various questions because I was nervous about spending a lot of money on a "mail order" sofa. They were always kind and helpful and totally put my mind at ease. My original fabric choices were no longer available and I had to choose from a new set of samples, I eventually chose a Cryptonite fabric, and haven't had to test it's durability or stain resistance yet, but hopefully it lives up to the promises because that fabric is the most expensive offered, which is why I dropped one star. I would have preferred my original fabric choice which was not Cryptonite and was several hundred dollars less money. Time will tell on that. Overall though the fabric is a nice compromise. The sofa is very comfortable - the cushions are not stiff as they indicated they might be at first. The center cushion seems to be filled a little more than those on the ends but it's not noticeable to look at. I'm sitting on the center cushion almost exclusively to try and soften it up a bit. It's a nice piece of furniture, looks to be very well made and I appreciate that it is made right here in the USA. Delivery was a breeze, the guys did a fine job bringing it in and setting it up.They took all the trash with them when they left. Overall a very good experience from start to finish. Thank you! More...
Absolutely top notch quality. This is the way they used to make them.
The phone representatives had to check and get back to me regarding answers to my questions to insure I received correct information.
Thank you for your patience with me. I've been looking at this sofa since June, waiting for it to go on sale so I could afford it.
Everyone was very helpful and courteous. I'm hoping the remainder of my business transaction with this company will be the same.
Ordering a matching chair to one I previously purchased from Club Furniture..customer service said they will research..even though order years ago.
So far, again, super experience. We ordered previously but cancelled once I was vetoed on size. This English style will be perfect.
Incredible customer service! Everyone I have spoken to from Darrin to the customer service reps have been beyond helpful. All of my questions answered and I'm able to order exactly what I was looking for. I'm so impressed! Thanks to the entire team at Club Furniture. I've already told friends and co-workers about you! More...
we are repeat customers - great experience a few years ago, and we're back! Customer service is terrific!
Good shopping experience. I received the swatches, but then couldn't go back and find the chair I had originally considered. The chair I originally chose today didn't come in the colors which matched the swatches. More...
I was completely satisfied with the whole buying experience with club furniture.
Loved the white glove delivery service, and the fact that they un-package and take all packaging with them.
I will be ordering from Club Furniture again.
I will be glad when they start selling matching tables. More...
I was really pleased with the help and support from the customer service people. They worked really hard to make sure the order was what we wanted and needed. The ottoman is really good quality. More...
My buying experince with Club Furniture was without problems. All was as expected, thank you. Having had the sofa only a couple weeks i am unable to rate it other than it arrived in excellant condition and is what i was hoping for. I like it!
We were very anxious buying online, but we are so very, very pleased with our sofa and chair. Favorite pieces of furniture we've ever bought. The timing was fast, for custom-made furniture and everything was exactly as promised. The recliner is awesome and everybody in the house wants their own now. More...
I am very please with my first purchase at Club Furniture. As others have stated, I was a bit worried that I might regret buying sight unseen but I am happy with my sleep sofa and was impressed with the personal service and guidance that I received when I called Club Furniture. All went smoothly, including delivery which was handled with care. The quality and workmanship was very good and the price was more than fair. I would not hesitate to order again and have enthusiastically recommended Club Furniture to several relatives and friends. More...
I had a great experience. Customer service was great. I love my new sofa, and the price was right. Other slipcovered sofas were a lot more expensive. I knew I was taking a chance by ordering a sofa online, but I also knew that if I didn't find it comfortable, I could return it. It's very comfortable, so it's definitely not going back. I had been looking for a sofa that was on a smaller scale than most, and not too deep, because I have a smaller, narrow living room. This sofa fits perfectly, and looks awesome! More...
Easy to order! Beautiful craftsmanship. Looks great. I paid for an upgrade to the bed (pull out sofa). It's not great still feels like a pull out sofa. Can't feel the springs but the matress is still thin and uncomfortable. The sofa itself though is perfect! More...
Love my new sleeper sofa. The process of choosing & ordering was easy & I received my sofa in good time. Have not slept on it yet (or anyone) so hoping it sleeps as well as it looks! I would definitely order a custom piece from this company again in the future. More...
The chairs are wonderful. I liked the fabric swatches which really helped in the selection process. The delivery service was horrible though. They not only were delayed in making their way to Pittsburgh when the order was completed (approximately 2 weeks), they were late on the day of delivery then wanted to make a delivery after 11 pm. They then stated they would not know when they would be back in the area for a future delivery. More...
Love the chair! It was a gift for my husband and he loves it! Love the quality leather! The movers that delivered the chair were so helpful and friendly.
Amazing customer service. Love our sectional. Soft, wonderful fabric. Very good construction.
Very happy with my couch, it is well made and comfortable
My order was processed very quickly, and I received my furniture much sooner than expected. It was delivered within the expected delivery time and placed where I wanted it. All in all, this was a most satisfactory experience and I will recommend Club Furniture to family and friends. More...
Excellent customer service .. extremely helpful .. worked to find me the right piece that would fit in my space ... I was ready to give up. The leather tuffed ottoman was delivered and I am 110% satisfied ... I highly endorse Club Furniture you can trust they will do right by you More...
Very pleased with every aspect of my purchase from ordering, customer service, quality of sofa and delivery. It was a pleasure to deal with people who know their business. Once arrived, delivery took all of 5 minutes. More...
We are very pleased with Club Furniture. Great customer support as we selected swaths but still had questions as to durability and how the fabric would hang. Delivery was earlier than promised. The sofa and love seat are well made and there was an obvious attention to detail. More...
Great customer service! The quality is outstanding. Will buy again in the future!
Love my Delilah Sofas. Delivery was a bit inconvenient but still worth it overall. Great customer service.
I am thrilled with my new Club Furniture mission style sofa! It is very well made, looks great and is comfortable. I couldn't ask for more!
It was my first furniture internet purchase for large items like sectional. I liked the model online and still liked it when i saw in person. Nice design, fabric and good medium firm cusions. The corner of the sofa had some issue with fabric direction that is very visible since fabric is linen like. Also some areas of the sofa had fabric that is not tighten consistently. Issues are minor and i will still keep the item. More...
Buying furniture was simple & easy, wait for a sale they have a lot of them. Furniture came it's beautiful, exactly what I ordered. It was a pleasant experience, their customer service was excellent. Delivery men were outstanding. More...
Camille S S
I've ordered a few items from Club Furniture and they have a great ordering process. Great quality for the cost as well.
I ordered a sleeper sofa for my living room. It took about five or six weeks to receive the sofa, but that was the time frame I was given up front so no surprises there. The sofa is beautiful and looks great in my living room. My mom was the first to sleep on it and she says it is really comfortable. I upgraded to the memory foam mattress. Thanks, Club Furniture for a great experience! More...
First of all, my new sofa is beautiful! The delivery service was great. The customer service was always helpful. The only minor problem was it taking over a month after ordering to receive the sofa. But then we're so used to the Amazon way of getting things shipped out so quickly that taking a few weeks to receive a sofa isn't that big of a deal. More...
So far, great! Looking forward to this traditional piece done with non-traditional fabric (perfect for us dog-owning families). Will review once sofa is delivered and in action. Again, thank you! More...
Our chairs are so beautiful! The quality exceeded our expectation. Fabric is gorgeous and construction is solid. Customer service was second to none. Delivery was seamless.
I am not sure if I received the warranty or not... I received an email stating that I would be given one with my order but I am not sure if I did or not.
I love this site, it is very easy to navigate. I was thinking about getting a sofa through Joss and Main, as I have ordered from them as well, but the white glove delivery experience with ClubFurniture is far superior in my experience, so I decided to go with ClubFurniture again. Thanks!!
Great customer service and beautiful product
Very easy website to navigate. Swatches were sent very quickly. Nice selection of furniture and fabrics.
Love the prelim order and fabric sent to choose. So much easier and allows to take adv of sale and cancel if fabric does not work..
This was an easy shopping experience. I really like that I can see the swatches in my home before finalizing the order.
Jennifer Hicks Spencer
I reluctantly bought a sofa online and was overly surprised when it arrived! I am so very happy with the quality of the material and craftsmanship of my denim chesterfield sofa!! The customer service I received from the Club Furniture office in NC and the shipping men (Peace) that delivered it to TN were all top notch and I felt like we were long lost friends. Thank you so much! More...
So far so good. I will be happy to get the samples and hopefully find a fabric that both my client and I agree on.
So far so good. Clear information. Although I have not yet seen the product it is described as as good or better than the Pottery Barn Manhattan chair. If this proves to be true I will be very happy! More...
I bought leather furniture from clubfurniture many years ago. The quality was excellent then and the furniture is still in top condition. Easy shopping with great products and terms! Love it! More...
Easy to navigate site; all the constant sales, coupons and pop-ups are a bit annoying. Would prefer a simple lowest price without the gimmicks.
Initially, I loved my reversible sectional sofa from Club Furniture. It's a nubby teal color and was gorgeous. Within a few months, the back of the sofa started puckering and one of the cushions was pilling. I contacted Customer Service who referred my email to someone else. Waited a few weeks and followed up. This time it was referred out to a local upholsterer who contacted me and came to my apartment within a week or so. Although he spoke very limited English, he recognized the problems, took some photos. He took apart the back of the sofa and reattached the fabric as best it could be pulled taut. I am pretty satisfied with that, but he took numerous photos of the pilling and sent them to customer service. Their response was that this was normal "shedding." Well, now this shedding has spread to another cushion (but curiously, not the entire sofa).
It can't be vacuumed or wiped off the sofa, the "shedding" is clearly attached to the sofa and is permanent. The sofa looks like an old sofa and is only 6 months old. I loved the flexibility of this sectional and was hard pressed to find the small size for my Manhattan apartment. However, I really regret taking the leap of faith and making this expensive purchase online. Additionally, I had asked about the durability of this fabric before my purchase. This was a very expensive mistake and I can't wait until I can afford to replace this sofa. More...
I like what I see and the attention I received from staff. If I move forward with the process I'm happy to comment further.
Wish there were more pictures of items. I am a repeat buyer. I know your quality and service. I intend to buy another chair for another location.
The "view your cart" button is really hard to find. I also found the slipcover sample getting process confusing. That all said, I'm really impressed with your discounts, and customer service. And the chairs look wonderful!
Just ordered the Mission recliner. So excited. Can't wait to receive it.
A pleasant and easy shopping experience. Thank you!
Scary ordering sight unseen and without being able to sit on the sofa and see how it feels. However, with 30-day guarantee and swatches to verify fabric, I'm going for it!
I just haven't received my swatches....for the chairs!!! And now I am ordering some for an ottoman....hope they come Priority Mail as noted. I assume that only takes 2 days...but maybe not/ More...
Love, love, love my custom leather storage ottoman!!! Cannot wait to buy more high quality custom furniture from Club.
Ordered over $5000 worth of custom leather furniture (sofa & loveseat/chair) with them online. Was apprehensive with not having seen their furniture in person, but the finished project exceeded our expectations. Great customer service (phone calls & emails) keep us informed during the process. Only complaint it that it took over 3 months to receive it, due to the timing of the High Point furniture shows. Worth the wait though... More...
Great website! Love the quick shipping of sample leather colors! The jury is out on the final review!! Hope it's as good as everybody says it is!
Amanda Di Giovine
I was a little nervous about ordering furniture from my sister's small town. I realized after that I had absolutely NO reason to be. Mohammed was so helpful in getting me matched with some great furniture that fit perfectly in the rooms I wanted to use them in. More...
$50 savings code on your email was a little ambiguous as to what conditions it applied. If it applied only by filling in a preliminary purchase I would have proceeded in that fashion. When I talked to Jeff over the phone he said just order up to 20 swatches and and they would arrive before the sale ended without indicating that I should place a preliminary order in order to "lock in " the $50 discount (if this is truly the case). More...
Loving the return and shipping policies -- very customer centric. I'm a first time customer and I'm very enthusiastic about the company so far. Can't wait to receive the order.
My shopping experience was very good. I just placed order with Darrin, and everything went smoothly. Thank you
Although there was some miscommunication regarding the delivery schedule, once the sofa arrived it was perfect. Color and comfort are great and the fabric appears to be very durable. I regret not getting a slightly larger piece as it looks so great in our living room. More...
I just ordered a beautiful double leather chaise loung... I look forward to receiving it and hope it is as beautiful in person .
Jeff was very helpful answering all my questions. I wish that you had a sofa that would match this chair...high tufted back (to support neck), low roll arms.
We couldn't be happier with our slip covered sofa and love seat. We received our sample fabrics quickly and, with a little assistance from Club Furniture customer service, we selected a beautiful, neutral Crypton fabric. The furniture was ready for shipment in about four weeks and arrived shortly thereafter. Delivery and setup were painless. The build quality is superb and we are very pleased with our fabric selection. We look forward to ordering more furniture from ClubFurniture in the future. More...
Very happy with the overall shopping experience, but had trouble finding any information online that would help me choose the leg color on my sofa.
Discovered a defect with the sofa after it was delivered. Club Furniture sent a technician to repair the sofa, but it took several weeks.
Overall, though, still a beautiful sofa at a good price. More...
Kate Kowalski Delmore
I have been wanting a white slipcover sectional for 30 years! A family that I used to babysit for ordered one from Pottery Barn and I've been in love with the look ever since. After pricing out Restoration Hardware ($11k), Pottery Barn (didn't make one large enough), Lee (reviews said their quality has gone waaay down, but not their prices!), I finally decided to place the order with Club Furniture. Darrin sent me all of their swatches and after isolating the white options, I asked if he could source something thicker (more along the lines of the swatch I had from PB). Within 5 days I had 5 heavier duty white twill options to choose from. I was thinking that my new selection was going to put this sofa back up in the "expensive" range BUT he said that the up charge for this fabric was $295 total! Done & done! My sectional arrived last night 5 1/2 weeks after placing my order with Darrin. It's gorgeous and the quality is outstanding. No one will ever know it's not a name brand, high end piece. More...
It was very helpful to have staff online to answer questions.
Also helped that we could order free material samples
Awesome products, great customer service too!
Fairly good. I would like to see images of the furniture in the different fabric choices to help make the best color choice.
i only took off a star because i was not able to speak to anyone today (4/14) - and of course because delivery and personal inspection cannot be evaluated until receipt of my order. "Ease of ordering" on your website is 5 star. More...
Excellent customer service. I have not yet finalized my order, but they were EXTREMELY helpful in figuring out the configuration and selection of options.
So far, so good. Just nervous about ordering furniture online. I am looking forward to seeing the sample fabrics.
Clubfurniture.com is a pretty good company. It took a very long time to receive my furniture due to an issue with the leather I selected. I had to call each week to find out what was going on. They always called me back and gave me updates though. I absolutely love my couches. More...
I have worked with Club Furniture, and was extremely happy with their service, quality and comfort of crypton sofa. Delivery service was outstanding too. I've come back to order more!
This is my third Club furniture sofa. About 15 year agoi I purchased the Dilworth which is still in good condition on St. Croix. I will probably have to buy new cushions eventually. I also purchased a Christine 4 years ago, looks new. Now I just purchased another Christine for my Florida home. That tells you I am extremely happy with Club furniture. More...
Outstanding product and price !
I never thought that we would buy furniture online, but we are glad we did.
We had a minor glitch and they followed up quickly and resolved in 10 days turn around time.
We do highly recommend.
I live in a small house by the beach where it's always rainy & muddy. My sectional sofa exceeds my expectations. It is very well made, seams are straight, cushions all fit & line up like they are suppose to & the material is soft yet sturdy enough to hold up to my three dogs sleeping on it all day. Yet it still fits in a casual beach house. I am very pleased & would recommend this sofa to anyone. More...
I have worked with Club on a few occasions ordering for clients, and am looking forward to having some of their quality pieces for myself!
So far our experiance has been great. We received requested fabric samples and coupons for discounts when we decided to go ahead and order.
Quality product, wonderful customer service. The fact that you can customize all of the options is awesome and at an incredibly competitive price.
2nd purchase. Always check this site first. No tax, no shipping fee and great products. Can't beat that!!!
The online shopping experience was easy and unambiguous. I wish there had been more reviews on the sectional I ordered and I've never expensive furniture like this online so I'm a little nervous.
The shopping experience thus far has been good. I only wish that we were able to see the sofa from the back and sides.
Your customer service is prompt and helpful. We're looking forward to getting our new dining room set.
The most difficult part of ordering was making the final choice. So many beautiful sofa's to choose from. It's a huge purchase and I hope I'll love it when it arrives.
I love the chairs. They greatly exceeded my expectations. They look great in my office and I receive a lot compliments (unlike my prior chairs I had purchased from elsewhere). I only wish you did executive chairs for behind my desk... More...
Easy shopping experience. I have ordered a number of sofas from club furniture.com. Appreciate the opportunity to customize, upgrade and get fast shipping!
Excellent furniture options, including Crypton. Would like to see bigger photos, photos updated to match color/fabric selections, and especially filters when browsing (such as by price).
Please make sure I get the cushion upgrade! Am glad to buy american made furniture from Charlotte, NC, I believe it's much higher in quality than most!
Very nice items, beautiful furniture. I will be back for more.
Webpage easy to use. Customer service available online to answer questions. Quality of leather was what sold us! Can't wait for samples.
It was easy to find what I wanted. I had a few questions about the sofa I selected vs other sofas, and sent the questions in my order.
Love having all the information! My neighbor has 3 or 4 of your sofas and trusts your company. One suggestion: photos showing the standard cushion vs. down-wrapped.
Not bad, but when a higher "dollar off"coupon pops up after you applied the lesser coupon to your purchase, it makes it kinda suck because your processing page won't let me change to the better coupon!!!
Your website answered the questions that I had, including insuring me that the chair was made in the U.S.
The same window keeps popping up. It is a discount window, which i love, but Ive entered my email address 3 times, and cant figure out hoe to close the window without re-entering my email.
Easy to follow ordering process. Would like to see the back and sides of the product before purchasing though.
Excellent customer service and responsiveness to questions. My only critique thus far (order was just placed) is the lack of photos on the website.
We wanted 2 leather chairs that were taller than any in their online catalog. The owner, Darrin King, worked personally with us over the phone, and found us just what we wanted. They were finished in 3 weeks, and placed in our home 12 days later. Perfect in every way. We couldn't be happier with the chairs or with Club Furniture. Thanks so much, Darrin, for making this a 110% positive experience for us. Sue & Tom Jones, Atlanta More...
Over the last decade I've ordered three chairs, a chaise and a couch. When the cover of the chaise cushion split open, Club Furniture sent me a new cushion, although it had been several years since I purchased this piece. This is a very customer-service oriented and personable business! My pieces are all slip covered, and because they've continued to offer the same product over the years, I've been able to get replacement slipcovers when I want to change the look. I highly recommend Club Furniture. More...
"User friendly" website. Would like to enlarge swatches and furniture to inspect details a bit better.
I purchased these two chairs a few years ago and EVERYONE loves sitting in them. I am ordering two more for my bedroom
Ordering from Club Furniture was a great experience. As I live in Wyoming, we do not have a lot of furniture stores to shop at and test the different sofas. So, I was basically buying a sofa sight unseen and untouched. Your sales staff was excellent in helping me pick out the right couch. I worked with Darren and he was extremely helpful by helping me decide the correct couch and fabric. The swatches make it easy to get a feel for the fabric. Overall, I explained what I was looking for and Darren helped me pick out the perfect sofa. Thank you. More...
This is my 3rd piece from Club Furniture. I've bought 2 sofas in the past, this time a leather recliner.Darren helped me on the phone as I had size constraints and they are large. I couldn't be any happier. The leather is gorgeous and the electric recline is a pleasure. I saw the same chair in the department store that starts with B in NYC FOR DOUBLE THE PRICE. A delightful experience with fast delivery! More...
We are very pleased with our experience purchasing from clubfurniture.com. We've never ordered furniture online and were a little nervous taking a leap of faith to order a couch, unseen, without actually getting to sit on it. Despite many local furniture stores in our vicinity, no one really had what we were looking for, a tight backed sleeper sofa. From Club Furniture's styles, material color choices, stain resistant fabric options, it was easy to put together what we wanted and the online photo renditions gave us a good idea of what to expect; so it put our mind at relative ease. They provided a full sampling of the material color options, which confirmed for us we made the right choice. They followed up with a request to confirm our order before moving forward with production. Once our order was finalized, we waited roughly 7 weeks before it arrived. The delivery company was efficient, respective of our home and set up the couch and tested the sleeper mechanism prior to our acceptance. The couch is beautiful. We highly recommend Club Furniture and have it in mind for future purchases. More...
These guys are awesome. I ordered a sleeper sofa from them and it was so well made I'm back for a second couch.
The service I received while exploring options was unparalleled. The folks at Clubfurniture.com were very accommodating and willing to assist me. The products arrived as expected. Even the delivery guys were fantastic. Highly recommend! More...
Taking a risk but I'm impressed with what appears to be a quality product backed by a professional approach and guarantee.
Amazing policy that allows me to place a "no-obligation order", receive swatches prior to charging my credit card, and then place an actual order.
Also, the absolute best, fastest, most efficient Live Chat I've ever used! Very short delays between my question and his answers. More...
Great customer service when I had questions on ordering... Also like to option to review color swatches and approve before my order is processed....
It is hard for me to order furniture of this magnitude online. After reading reviews, I am trusting my long term experience will be good.
I bought a slipcovered sofa. They sent me samples of all of the fabrics offered so that I could confirm the color even though I saw it online. Seeing and feeling the actual fabric was a nice extra step to ensure there wouldn't be any disappointments. When I got the fabric samples and called customer service to conclude the order.
The item came earlier than expected and the deliverers called to confirm we would be home. There was some confusion on the delivery since I thought they would bring it into the home. I called Club and they said that wasn't included in free delivery but they spoke with the delivery people and told them to bring it into the house (this would be the only time they would approve indoor delivery). We are very pleased with the quality of the furniture and the excellent customer support in both the ordering process and the resolution of the delivery issue. This is a first rate company to work with. More...
After chatting online w/customer service rep I was of the understanding I am placing a "pre-order" (my term) based on selection of fabric....samples forthcoming? What happens next is not clear but I sure hope the furniture doesn't show up at my door because the options I selected were merely placeholders pending review of fabric swatches. More...
web site was easy, all questions answered promptly. Looking forward to fabric samples so we can finalize purchase. Thanks!
My experience with ordering three pieces of living room furniture from Club Furniture was outstanding from start to finish. Each phone representative I spoke with was polite, informative and timely. My slip-covered sofa, chaise and chair are exactly what I asked for with high quality fabrics and construction.
Thank you! More...
Just need to see the leather grey and black colors to complete my order and would like to know if this comes as a wall saver.
Thank you for not making your customers go through so many prompts to speak with your customer service representatives. Your customer service personnel are wonderful! Love my sofa too!
We recently replaced a Parker leather recliner that was purchased in 2004 along with the leather Parker sofa and loveseat. 12 years later the sofa and love seat still look new but due to my husband spending many hours/day in the recliner it was time for a new one. Both experiences with Club Furniture were great! The customer service as well as the product quality is unsurpassed. The staff was extremely helpful, courteous and kept me well informed on the status of my order. The delivery staff was professional and courteous as well and delivery time was prompt within the scheduled window. We could not be more pleased with our purchase/experience with Club Furniture. More...