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ClubFurniture.com

Pineville

(407)
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Reviews (407)

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5/5

407 customer reviews

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22 December 2019

This was our first experience with Club Furniture and we are thrilled with our purchase of a leather sofa. The online ordering process combined with excellent Customer Service (thanks, Darrin! ) is genius! Our sofa arrived earlier than expected (yay!) and the delivery was perfectly scheduled and accomplished. Highest quality in every aspect. We have recommended Club Furniture to our friends and we certainly will purchase again when the need arises. More...

Reviewed on SiteJabber

20 December 2019

Excellent service and response from Club Furniture. This is the 3rd time I've ordered sofa's, sectionals, love seat, ottoman etc.
I just replaced the first sectional I bought over 16 years ago as it held up well. I would recommend Club Furniture in an instant!
Very satisfied!!!
More...

Reviewed on SiteJabber

19 December 2019

Just received so my comments may be premature. Have enjoyed my experience with Darin.. I bought what he recommended and it FITS great, looks great and very comfortable. Nice leather and color and hope to buy from these folks again.joshua More...

Reviewed on SiteJabber

14 December 2019

Couch was delivered on time and it is of better quality than I expected. Club Furniture mailed the fabric swatches as soon as I ordered it online to confirm that I made the right decision before they custom-ordered it for me. Delivery from factory to a local white-glove vendor also worked out well. More...

Reviewed on Better Business Bureau

13 December 2019

The customer service was great. I contacted Club Furniture for leather samples and they were promptly sent. I ordered a sleeper sofa which seems to be of good quality and I am satisified. This is the second couch I have ordered from Club Furniture and I would definately use them again. More...

Reviewed on SiteJabber

11 December 2019

Sofa Construction, Style, Fabric Excellent! Imagine...Purchasing Furnitureon the Internet! Direct/Phone Contact! I love our new Guest/Study Sleeper Sofa! Thank You!

Reviewed on Google Maps

6 December 2019

The service was awesome! Although, we are not pleased with our recliner due to the reclining position. It will not let you sit halfway only straight up or laying position. We would order from you again.

Reviewed on SiteJabber

5 December 2019

Great recliner and exceeded my expectations. The delivery guys were great as well. Really happy with the chair and thrilled it was made in the USA. Thanks

Reviewed on SiteJabber

27 November 2019

Great customer service, great quality, excellent value for the money, and American made! All of our items arrived quickly and in excellent condition, and the delivery team was courteous and very professional. Any future furniture purchase will start with Club Furniture. More...

Reviewed on Google Maps

22 November 2019

Was very pleased with the ordering experience as well as the leather chair when it was delivered. It's not often that you get to speak to the actual owners and they both were knowledgeable and courteous.
The sample selection process was handled very professionally and went smoothly. We would not hesitate to recommend Club Furniture.
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Reviewed on SiteJabber

15 November 2019

Love the sofa! Excellent quality; beautiful leather; great support for my back (which needs it). I enjoyed talking to Darrin during the ordering process--very helpful and friendly. Took a while to get it delivered, as we had to be out of town the first time the shipper tried to schedule delivery, but the delivery was carefully and professionally handled. I would order from Club Furniture again. More...

Reviewed on Google Maps

10 November 2019

Beautiful sleep sofa. Wonderful craftsmanship at a great price. Delivered on time - even the delivery guys were great. I would definitely buy from Club Furniture again. I hesitated before ordering (fear of the unknown LOL) but made my decision easier seeing my swatches in hand. Great selection of colors as well. I wanted something specific and they were the only company that had it. Once the sofa was arrived I was extremely please with my purchase. If you are hesitating - DON'T, you won't be sorry! More...

Reviewed on Google Maps

8 November 2019

They had the exact ottoman I was looking for at a great price. Darrin was extremely helpful and provided excellent customer service. I would not hesitate to buy from Club Furniture again and would highly recommend them to any friends or family. More...

Reviewed on Better Business Bureau

8 November 2019

They make you feel like someone they have known for a long time. The service was very professional. The staff , polite and informative. The delivery: very clean, , and courteous. Would recommend Clubfurniture.com. More...

Reviewed on Better Business Bureau

2 November 2019

I was hoping that the recliner was more slimline than what arrived. The recliner also seems too tall. I am trying to figure out how to trim the legs down so that it fits me better. Otherwise, it is a good recliner. I love the other two chairs that I purchased. More...

Reviewed on SiteJabber

30 October 2019

The customer service I spoke to when I was inquiring about the club chair I was interested in, was fantastic!!! He answered all my questions and then i was sent a sample pack of leather colors and that was really helpful too. My order was processed promptly and my chair delivery went smoothly. I would highly recommend this company and I'll use them again whenever the need should arise. More...

Reviewed on SiteJabber

30 October 2019

I was a bit hesitant about ordering upholstered furniture on line, but this has been a wonderful experience. Great product, American made, excellent customer service and delivery was without issue. I would recommend this company to anyone. More...

Reviewed on SiteJabber

30 October 2019

Receiving the swatches promptly was the first thing I appreciated. Red leather is iffy. More importantly I found EXACTLY the style recliner I wanted. Waiting with bated breath doesn't come close. It is STUNNING! Larger than expected but fit the footprint for it exactly! It arrived fully assembled. A feature not mentioned is a plus. I prefer the manual version recliner. I don't like handles or anything else to take away from the appearance. I noticed that if you recline completely as you sit up the chair seems to give you a nudge. So there is no frustration getting the footrest to go down. Nor getting more weight on the footrest to make the chair come up to seated position. A feature particularly appreciated by a 'slight' lady.

I'll be moving within the year. So I'll be looking at the Queen sofa beds! Being made here is a MAJOR plus for me too!

Thank you!
More...

Reviewed on SiteJabber

30 October 2019

Wow, This was a positive experience. I Live in far northwest corner of the u.s. This was not a problem. All the samples sent and color was right on. Best of all I got what i wanted and didn't have to look forever to find the right fit for me. I say do it. More...

Reviewed on SiteJabber

20 October 2019

recently bought a dining table set . I couldnt be more satisfied with the look of it! If you're looking to buy something different that stands out from other stores, definitely go to Premier club Furniture. They have such great contemporary options for sofas, chairs, tables etc. That will fit all your needs! The people outthere are so good ! Nadim one of them I interacted is absolutely amazing and he exactly knew to understand our demands and he had been extremely patient and he committed merchandise delivered on time... he absolutely did fantastic job .... thank you Nadim ... great job More...

Reviewed on Facebook

18 October 2019

Outstanding Product. Bought sectional couch. Great quality. Will be buying matching chair in new future. Build and materials excellent. Sturdy hardwood frame - doesn't give and bend when you lift it. Got top notch fabric and it's fantastic. More...

Reviewed on Better Business Bureau

18 October 2019

Very pleased with our sofa/chaise. Many compliments, pull out bed is very attractive and comfortable. Delivery prompt and careful. Good experience overall.

Reviewed on Better Business Bureau

18 October 2019

As a retired Executive Project Manager for IBM, I have been in a lot of executive boardrooms over the past 20 years. I ordered two matching Arthur Chesterfield leather chair recliners from Club Furniture. I have never seen the quality and workmanship in a piece of furniture. Admittedly, I ordered them under one of their seasonal specials but I would have paid twice as much for this furniture. When I ordered them, I talked to one of the owners, Jeff King, personally. They are everything that he claimed and more... Keep up the good work, Darrin and Jeff !! I would be proud to be used as a reference. We need more companies like this. More...

Reviewed on SiteJabber

17 October 2019

I was very pleased with the whole buying process. It was easy. Receiving swatches and then the call to confirm my fabric and color choices was perfect! My beautiful sofa arrived sooner than I thought it would and was perfect! More...

Reviewed on SiteJabber

17 October 2019

Ordering customers friendly. Samples sent out to assure correct color choice. Chair was delivered by a great delivery company, on time, courteous.
Beautiful product, quality material, well made.
More...

Reviewed on SiteJabber

17 October 2019

Dear BBB, It took me months to decide on a color for our new sleep sofa. It took looking at several swatches from different companies before we made up our mind on the material. Then we placed the order. We chose Club Furniture. I let them know how we absolutely LOVE our new sleep sofa that was delivered yesterday. The beautiful color, material & craftsmanship that went into making this sofa is out of this world! Kudos to your employees for making such a fantastic product, it shows they take pride in their work. Please let them know it is appreciated. As a side note Peace Transport was fantastic! The two guys that delivered the sofa went above & beyond in their service & care. Very polite. Thank you so much,************* More...

Reviewed on Better Business Bureau

7 October 2019

I had the best communication with the staff at Club Furniture. The emails and phone calls were rapid and solved all my curiosities about which sofa and fabric I would choose. The free samples were very helpful. When the sofa arrived I gasped at how huge and lovely it was. Because I chose the Charlotte sofa in the 110 inch size with the Sparkle fabric, I was overwhelmed at the landscape of the piece. It fit my large living room perfectly and the 5 free pillows made it a giant comfy and inviting showpiece. Most of all, it feels soooooo good that I actually curled up and took a nap on it the first day. I will definitely buy from these folks again. The service is wonderful! More...

Reviewed on Better Business Bureau

4 October 2019

The ordering process and delivery of the Christine Slip-covered sectional & chair were seamless. Darrin was very nice in helping me decide which arrangement would work best for us. He ended up actually saving us about $1,000. After delivery, I noticed some puckering on the chaise, sent in some photos & Darrin immediately sent a new slip-cover! We are very happy so far, even though it's only been a month (and we were away for 3 of the weeks). The Christine slip-covered sofa, chaise & chair are very comfortable. After looking to purchase new furniture and agonizing for over a year, the idea of ordering online was pretty frightening. We finally decided on Club Furniture and are delighted we did! More...

Reviewed on Google Maps

2 October 2019

We are extremely happy with our furniture. The quality of the leather is outstanding. Also the furniture design is both unusual and sophisticated-not something you would see in even an upscale furniture store. The love seat, the two recliners and the reading chair with ottoman (the latter in fabric) were all well worth the seven-week wait. The home delivery was excellent. We are happy campers! More...

Reviewed on SiteJabber

2 October 2019

My order arrived in great condition and just as I had pictured it. There were a couple of weeks' delay between notification that order was complete and contact regarding delivery. I wasn't in a big hurry, but a little better communication would have been nice. Overall, I found the experience to be a success and will order from them again. More...

Reviewed on SiteJabber

4 September 2019

I know this is long but I want people to know what a great experience we had with Club Furniture.My wife and I needed to buy a new recliner for our family room. Our Lazyboy recliner was falling a part after 6 years. To be fair I'm a big guy at 6' 4" and 280 lbs. We went back to Lazyboy looking for basically the same chair, however, the quality of the same-type of recliner was very poor compared to what we had. But the upholstery was looked like it was done by amateurs and the arms were loose and creaked when you got up, so we left. We checked a few more big furniture stores and they were about the same or worse. So we started to look online. After a week of looking, we kept seeing Club Furniture come up and we really liked several of their chairs.I have to say that buying a piece of furniture online and never seeing, touching it or sitting in it is scary. But we read the reviews, the return policy and decided to go with Club Furniture. We picked out our chair (Arthur Chesterfield in James River leather) and ordered it online. After a few days we received an big envelop with a copy of our order selections and 30 leather samples so we could verify we picked the leather and color we wanted. Very nice! We were impressed! We were concern that the color we picked seemed very dark by the sample. The instructions said to call them when we were ready to verify everything and place the order. We called and spoke to Darin. Darin walked us though the process, discussed our color choice and how the leather color was more a dark Oxblood. I have to say he was very knowledgeable about everything!After 4-5 weeks Club Furniture called and told us our recliner was done and gave us a ship date and the shipping company info. Then the shipping company called with the day and estimated time of delivery. The recliner arrived on time and undamaged and the shipping guys placed in my family room. The recliner is perfect to say the least. The assembly work is top of the line and the leather is just beautiful. My 3 adult kids were very impressed with the design, quality and comfort of the chair. I've had the chair about 6 weeks and it's great.We will definitely buy from Club Furniture again! It was a great experience thanks to Darin and a great product.Thank you! More...

Reviewed on Google Maps

28 August 2019

I love the end product [Kyle Apartment Sized Sectional Sleeper Sofa With Reversible Chaise Lounge]. I paid for all of the extras and am not disappointed. And I would have given them 5 stars but for a few things. I was disappointed with the very small fabric swatches. I would have paid for a larger swatch but this isn't offered. It is difficult to tell from the tiny swatch [like 1" x 3"] the true color; especially if you are trying to match it to other fabrics in your home. I was also disappointed in a few of the customer service people that I spoke with. They promised things and never followed thru. And although they have a varied selection of fabrics, I wasn't impressed. I ended up choosing a machine washable denim color fabric which as it turns out looks a lot lighter than the fabric swatch I received which was fine by me. For the price of the sofa, my expectations as stated above were different than what was offered/provided. But the product itself is very well made. More...

Reviewed on Google Maps

22 August 2019

The overall quality exceeded my expectations. My only reservation, a very minor one, is that I believe the chairs were advertised as extending to a fully horizontal position and they do not do so.

Reviewed on SiteJabber

8 August 2019

These guys rock!!! Great recommendations, able to get someone on the phone to discuss and fast delivery.

Reviewed on SiteJabber

29 July 2019

I love my new slipcovered couch. This is my 2nd in 11 years. I wont buy any other brand. Thank you for such a well made, durable, comfy and beautiful piece of furniture.

Laura Turner

Reviewed on Google Maps

19 July 2019

Quality of furniture matches or exceeds those of well known brands. Purchased a leather recliner and my 6'2' husband approves.

Reviewed on SiteJabber

16 July 2019

I LOVE my new slip covers. This is the third set of slip covers that I have purchased for my furniture since I first bought it many, many years ago. I want to say it has been close to 20 years since I bought the original furniture. The frame is so sturdy and yet the furniture so light that rather than going out and buying a whole new set I have had cushions and slip covers replaced. I could not be happier with the furniture and the service I have received from Club Furniture. More...

Reviewed on Better Business Bureau

12 July 2019

We had an excellent experience from ordering our mission style leather recliner to the delivery of the recliner in our home! Everyone we worked with was courteous, helpful, and informative. Our recliner is attractive, comfortable, and made with quality materials! We would recommend Club Furniture to anyone who desires a positive experience ending in the purchase of a great, quality product that will last a lifetime! More...

Reviewed on Better Business Bureau

12 July 2019

I've been a customer for years. I started with a sofa and chaise; then added a couple of chairs; then another chair. In the meantime, because I have cats, I've replaced many of the slipcovers (predictable hazard) and purchased a different pattern for some pieces to change out the look of my room. Every purchase has been easy, quick and very personalized. An issue with a tear in a cushion under-cover, after years of my ownership, was easily resolved. Highly recommend! Oh yes, I love the down cushions! More...

Reviewed on Better Business Bureau

9 July 2019

Yesterday I received my 88" Lowry Sofa and was surprised to discover that even though it has a powered recliner on each end the sofa is one complete unit and weighs about 200 pounds! I had to assist the delivery men (who were very polite by the way) in maneuvering it into my house. This was THE ONLY Mid Century style sofa with power recliners on each end that I could find, and I was very apprehensive about ordering a sofa online without being able to sit in it first (I'm a hands-on type person), but this sofa is VERY well constructed and comfortable. I am extremely pleased. I just wish Club Furniture would supply larger size leather swatches once you have narrowed it down to 2 color choices. More...

Reviewed on SiteJabber

1 July 2019

Excellent services. This is my third piece of furniture over 16 years. One piece has even move to three different countries with me!

Reviewed on SiteJabber

22 June 2019

I love my new club furniture recliner! The color is perfect for my decor. The quality is very good, and the transaction was easy.

Reviewed on SiteJabber

21 June 2019

This was an expensive piece of furniture and we appreciated that Club Furniture took the time to send us a large cutting from the leather that would be used so we could see exactly what color our new piece would be. It is beautiful!

Reviewed on SiteJabber

21 June 2019

The couches we bought are great quality and the delivery guys were very helpful. All around, very happy with the purchase.

Reviewed on SiteJabber

7 June 2019

The sleeper sofa I ordered is beautiful and very comfortable. I only wish is hadn't taken so log to receive it.

Reviewed on SiteJabber

6 June 2019

Leather ottoman does not seem high quality, considering the high price tag. Stuffing not very firm, leather is paper thin.

Reviewed on SiteJabber

5 June 2019

This was our second order from clubfurniture.com. The ordering process was easy, communication was great, and delivery was professional and fast. Very happy with the quality!

Reviewed on Better Business Bureau

5 June 2019

The recliners we ordered are of high quality and function very well. I was impressed with the shipping and excellent condition the chairs arrived in. Not even a dent in the carton. We are pleased and will be back with any further furniture needs More...

Reviewed on SiteJabber

16 May 2019

This is the second large piece of furniture we have purchased from your company. None of our friends can believe we buy "online" without having seeing/sitting in the furniture first. Your free return policy gives us the courage to do so. We have not been disappointed in both of our couches. In both cases we have chosen the Tier 1 leather and it is so soft, so beautiful we can't imagine what the Tier 2 and 3 would be. Thanks for helping us to enhance our home and make it MORE comfortable. :-) More...

Reviewed on SiteJabber

9 May 2019

I have purchased 7 sofas from Club Furniture and have always been very satisfied. I've recommended them to many friends and family who have purchased and have been equally as pleased.

Reviewed on Google Maps

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