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C

Cleaning Gurus

London

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About

We are well established cleaning company in London doing commercial and residential cleaning

Reviews (4)

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1.5/5

4 customer reviews

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12 November 2018

We have had many cleaners over the years and it has always been good but after 3 sessions (2 different cleaners) with Cleaning Gurus, My wife's precious wedding dowry bangle went missing. Would certainly not recommend them. More...

15 May 2018

I hired Cleaning Gurus for an 'After Builders' clean of my house which included cleaning the windows (inside and out). I was quoted over £670 so I was expecting a pretty good job. However they team of 4 did not even turn up with ladders and did no more than a very average domestic clean.

They did not remove any specks of paint on the Lino floor, rads, door handles or tiles even though I asked them to do this, a number of places had dust/grit left behind. The team hurried off late morning to do another job doing less than 14 hours of work in total equating to approx £48 per hour. I asked for a re-clean and a refund but the company fobbed me off.

I have reported Cleaning Gurus to Trading Standards and I advise anyone else unhappy with them to do the same, call: 03454 040506, and this company will be investigated.
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14 December 2017

They are so bad that my husband and I had to go back into our studio flat to re clean the whole place. There was dust everywhere. The bathroom had not been cleaned at all. Kitchen floor had hair on it. I sent an email to complain and Natasha who works at this company pretty much called me a liar and defended this appalling job and said this was their best standard, I have photos of before and after and they look the same. I wish I read the reviews on this company before hiring them. Shocked that they can call them selves cleaners when they don't even dust.
The response of the company was nearly as bad as their cleaning
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5 April 2017

Cleaning Gurus just contract work out to individual cleaners who are self-employed. When you speak to them they infer that the cleaners are their staff but they are not. Most of the cleaners they use are quite good, though the service is expensive. The real problem is that when there is a service issue, Cleaning Gurus take no responsibility at all - they just refer you back to the cleaners who they contracted the work out to. More...