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CleanFirst Restoration

Toronto, ON

(24)
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About

Established in 1989, CleanFirst has been providing mold, toxin and pollution recovery services in the greater Toronto area for over 24 years. We strive to provide high quality and effective services to all our clients. For more information call: (800) •••-••••!

Address: 1 Yonge St, #1801, Toronto, ON M5E 1W7, Canada

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Reviews (24)

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5/5

24 customer reviews

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27 September 2019

We have recently made an offer to purchase a condo unit and hired Clean First Restoration to inspect the 3 fan coil units inside to see if there could be existence of mold before closing. Luis showed up promptly and carried out a very professional "air test" of the condo unit. He was quite patient in explaining to us the effect of different species of molds and how it could affect a human being. He also showed us where to look for the existence of mold inside a fan coil unit. You could tell he is an expert in the mold detection inside a fan coil unit. He gather the air samples and sent them to a third-party lab to do the analyses. We received his report within 3 days and it showed traces of molds within the 3 units. The Seller hired a contractor to carry out a mold remediation on the 3 fan coil units as agreed. We requested Luis to come to inspect what was done after the mold remediation was carried out by another contractor. After Luis removed the blower motor inside the fan coil unit, he found inside the duct behind the blower motor was still the old existing insulation visibly with mold on it. The contractor did not replace the insulation behind the blower motor. All 3 fan coil units were like that. The contractor who did the mold remediation and the third party contractor the Seller hired to do the report confirming mold remediation are well known companies. We are grateful we went that extra mile to get Luis back to inspect the work done. Luis insisted that he would not charge us for the inspection. We are very thankful of Luis' expertise on mold detection and remediation. Otherwise, we could be living in a condo unit with mold problem and erroneously assuming that the mold problem has been dealt with. I would highly recommend Clean First and Luis to anybody who is looking for a professional at a reasonable price. More...

Reviewed on Google Maps

27 September 2019

I have an issue with mould in the condo's fan coil units and the Manager of CleanFirst, Luis, came to do a mould assessment/inspection and air sampling in the condo. Air samples were analyzed by a reputable independent lab which identified mould in the fan coil units. I am impressed with Luis in his knowledge, thoroughness, and expertise on mould in fan coil units as well as performing proper remediation. His reports are always well written, clear, and prompt. He always come on time for his appointment and very patient in answering my questions. I highly recommend Luis and CleanFirst for mould assessment and remediation. More...

Reviewed on Google Maps

9 August 2019

Needed a ceiling removed due to the stucco containing asbestos. The ceiling had already been disturbed by contractors, so we were a little worried. Luis came by with not only an assessment, but also advice and reassurance. He quickly put my mind at ease. Out of the four companies I had quote the asbestos abatement, Luis and CleanFirst were the most professional and reasonably priced, by far.Within a week of giving Luis the go-ahead, the job was complete. A large area of ceiling was removed and the house was spotless. Further reassurance came in the form of air quality tests. Overall, the entire process was relatively quick and painless. Highly recommend this company. More...

Reviewed on Google Maps

8 August 2018

It’s really hard to find honest and reliable trades and Louis is one of them! He was prompt, honest and reliable. We got everything we needed done. VERY happy and will be using them for our project and all referrals. Prices beat anyone else in the industry! More...

Reviewed on Google Maps

8 June 2018

CleanFirst are friendly professional team, They answered all my questions and did a great job in very reasonable price. Its been a great experience. Thanks Team:)

Reviewed on Google Maps

8 June 2018

Luis responded to my phone call for help in about 2 hours!! After examining the problem (as reported by a rep from an insulation company) suggested that I do nothing (! ) until it was time to replace the roof and the roof boards. He also suggested that increasing the roof insulation, in my case, would not really do anything - and explained why. He spent a great deal of time examining other parts of the house, explaining what the problems were and potential repairs. None of this involved his Company and was done free of charge. His honesty was a great revealation to a senior citizen such as I!! Many thanks Luis - I’m so glad I picked your Company to call. More...

Reviewed on Google Maps

8 June 2018

I am a Realtor and manage over 30 Homes is the GTA. I am so happy to have found this company who took care and remediated all the mold problems I encountered in my clients properties. This company is very knowledgeable and has answered to all my calls I made daily to clarify and explain. I will recommend CleanFirst Restoration to anyone with my name stamped on it. Thank you for your patience and professional service! More...

Reviewed on Google Maps

8 June 2018

Very positive experience with CleanFirst. Luis and his team did a great job on mold remediation in my basement. The work was done on time and on budget. They left the site clean and damage free. Would definitely recommend them for any similar type of work. More...

Reviewed on Google Maps

8 June 2018

We just had an excellent experience with CleanFirst. Luis showed up the very next day after our call and quickly determined the source of the problem - a bathroom vent that came loose from the roof cap. He also took the time to explain to us in detail (educating us in the process) on how ventilation in a roof is supposed to work and the steps that needed to take place to ensure everything was operating properly. Luis gave us a detailed quote promptly and scheduled his team to come in within about a week. Matthew and Mike showed up on time and did an excellent job remedying all issues. They were thorough, clearly well trained and genuinely concerned about providing us with excellent service. You could tell that they took pride in what they did cleaning up after themselves and leaving our home tidy. Luis followed up in person at the end of the project to ensure that we were satisfied. We can’t say enough positive things about Luis and his team at CleanFirst. We would not hesitate to use them again if needed and would highly recommend them. More...

Reviewed on Google Maps

8 June 2018

Called CleanFirst Restoration yesterday and talked to Luis. He sounded a professional. Called him after a couple of hours. Luis, set up a time for assessment and dropped by at my place this morning and sent me a reasonable quotation shortly. I found Luis a true professional who firmly believes in customer service and providing top notch service. Highly recommended. I will be using this company and refer them to anybody who is looking for a reliable company! More...

Reviewed on Google Maps

8 June 2018

Very positive experience!!! Luis and his team had gone an extra mile explaining all details about the problem I was having in my attic. The work was done on time, and the result was excellent. CleanFirst saved me quite a bit of money on unnecessary work been proposed by other guys. They stand behind their product and workmanship with a 10-year guarantee!!! More...

Reviewed on Google Maps

21 May 2018

I decided it was time to upgrade my attic insulation but a neighbour who recently moved discovered mold in his attic.I checked and suspected I had the same issue. I called CleanFirst and it was verified by their inspector.Arrangements were made to have the service performed and the remediation crew came in,did the set up with all the safety precautions,performed the service and showed and provided before and after photos with a guarantee.The crew was polite,professional and left nothing behind for me to clean.I was very impressed and would definitely refer them to friend or family. More...

Reviewed on Home Stars

8 June 2017

Luis is very professional and to my surprise didn't charge me a dime! I appreciate his honesty and professionalism. I thought there was mold because of a musty smell but now I am assured there is nothing to worry about and I would recommend Luis in a heartbeat. Thanks again Luis!

Reviewed on Google Maps

8 June 2017

The crew from CleanFirst did a fantastic job with the mould removal in my home. The communication with their staff to setup the first initial inspection was great and they worked around my schedule to ensure they could come as soon as possible. The process was quick and the staff was incredibly clean, once they left you couldn't even tell they were working in the house. Matthew did a fantastic job explaining the process and the results speak for themselves. I would highly recommend this team for any services you may require. Thank you again. More...

Reviewed on Google Maps

8 June 2016

We were in process of remodelling our basement and found some mold issues. We called Clean First and Luis came in promptly to assess the mold situation and give us an estimate. While assessing the mold situation he found old asbestos tiles under the carpet. During the inspection Luis was professional, knowledgeable, and confident. He took the time to explain in details his assessment and the recommended course of action. He sent us a detailed estimate via email. His price was very reasonable and we agreed to proceed with the estimate and booked a date for the mold and asbestos removal. When the crew arrived first they tape down a protective floor covering to ensure they wouldn't damage our floors. The basement was well concealed before the mold and asbestos removal was initiated. The crew members were excellent, polite, helpful and respectful. They completed the project as explained to us. Their work was clean, professional and executed in the most efficient manner. They came back to do some additional work until the basement was completely cleaned up. Luis and his crew were excellent! We highly recommended them to anybody who wants a job properly done. They are a great team that does great work.Tim More...

Reviewed on Google Maps

8 June 2016

Luis was professional and responsive. His team did a tremendous job and cleaned up everything after they left. Especially helpful was Luis's guidance on what needed to be done and I would trust him to do any work on my home. Great work guys!!!

Reviewed on Google Maps

8 June 2016

The Buyer's home inspector found mould in my attic during his inspection. I called CleanFirst Restoration just minutes after the home inspector left my house. Luis was very helpful and was at my house within 2 hours to check out the damage and provide an estimate. His crew came out within a week and completely took care of the mould problem. I also had a problem with not enough baffle vents and the bathroom vent was not connected to the roof vent. Everything was taken care of properly. I received before and after pictures, a certificate of clearance with a five year guarantee and a letter of clearance completely describing all that was done to my attic. Luis's crew did such a wonderful job and were very clean. I would strongly recommend CleanFirst Restoration to anyone in need of mould removal. More...

Reviewed on Google Maps

8 June 2016

We knew we had a mould problem and had had a few over the top estimates. I called Cleanfirst and Luis was over within a day. He gave me a thorough explanation of what caused our mould and what the remediation would be. The price was very reasonable for the work they were going to do. The crew were all very courteous and professional. They finished in the time they said and emailed pictures of before/after. I highly recommend Cleanfirst. Thank Luis... More...

Reviewed on Google Maps

8 June 2016

Luis and his team were very respectful and accommodating. Luis personally chatted with me and pointed out the real reason for the mold in my attic. ..it was not the reason given in the inspection report. He did a full investigation and gave me advice regarding other issues in our attic. He is very knowledgeable and friendly. I am so happy I contacted Clean First over another company. (the other company charges a flat rate just to see the site) Clean First made us feel very confident and safe. Thanks Luis! More...

Reviewed on Google Maps

21 May 2016

I asked this company to come in and check to see if the pipe wrap in my basement was asbestos. Luis was prompt and quick and gave me the great news that it was not asbestos. Honest! Thank you!

Reviewed on Home Stars

8 June 2015

We had mold in our basement from water leaking in from the outside. I guess this was to be expected for an old unit like ours. In any case, I called cleanfirst and Luis picked up. He was very friendly and showed up later that day to come check it out. He gave us a quote and started working on everything immediately. I don't usually leave reviews but I really liked their professionalism, and above all, they got rid of the mold which has been bothering us for several months now! More...

Reviewed on Google Maps

8 June 2015

Someone at work referred me to Luis for air quality testing. The apartment we were living in had a strange odor so I wanted to get it checked out. Our main concern obviously was our families health, and so Luis explained the whole situation to us in detail. Just based on talking to him, you know he has done this thousands of times so we had no hesitation in hiring him. Great job! More...

Reviewed on Google Maps

8 June 2015

I was having breathing problems and so I went to see the doctor. He told me to get my air quality checked in my home as it was a possible cause. I called a couple companies and none of them seemed as knowledgeable and reassuring as Luis. If you're still deciding, he can help you! More...

Reviewed on Google Maps

8 June 2015

Thanks for your hard work luis!

Reviewed on Google Maps