BH7, Bournemouth
My name is Tracy and I own Clean & Assist. We are a family run Company located in Iford, Bournemouth which is the BH6 area. We offer high quality cleaning services which are designed to suit our clients requirements.
We can provide one-off cleans or cleaning on a regular basis.
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35 customer reviews
Helen Tebbutt
House Cleaning
Tracy has been cleaning and ironing for us for nearly a year now. Very reliable and a good service
Reply from Clean and Assist
Hi Helen! Thank you so much for taking the time to write a review and glad that you are happy with the service from myself and Daisy, thanks Tracy
Emma
Tracey has been cleaning my house for 6 months now. She is a delight and works really hard. I have a lot of glass on four bathrooms but she gets everything shining! I would wholeheartedly recommend her. More...
Reply from Clean and Assist
Dear Emma-we really appreciate your kind words and thank you for being a lovely customer, thanks Tracy
Carol Mason
Tracy has been cleaning my house for me for a couple of years, and I can’t speak more highly of her.
I know that after she has been, my house will be spotless!
Her work is consistently excellent, and she is a lovely person to have around. I trust her implicitly, and know that if I’m not at home when she’s there, my home is in good hands.
I can’t recommend her more highly.
5 Stars ⭐️ ⭐️⭐️⭐️⭐️
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Reply from Clean and Assist
Thank you for your lovely review Carol
Meg newman
House Cleaning
Found them to be efficient and a pleasure to have in the house. Would recommend them at any time
Reply from Clean and Assist
Hi Meg-thank you so much for the nice words. We are happy to be of assistance!
Pauline Ruffhead
Always on time. Very pleasant and willing staff happy to do whatever is asked. I would certainly recommend them.
Reply from Clean and Assist
Hi Pauline-thank you so much for the nice words. We are happy to be of assistance!
John
Very professional, trustworthy and always pleasant a hard working lady doing an excellent job
Reply from Clean and Assist
Hi John-thank you so much for the nice words. We are happy to be of assistance!
EJ
Fantastic service from Sian, always leaves my home looking fantastic. I'm delighted with the service
Tara
House Cleaning
Wonderful cleaning and very professional service from Tracy and the team. Always on time and clean to a high standard. Would highly recommend.
Reply from Clean and Assist
Hi Tara-thank you so much for the nice words. We are happy to be of assistance!
Maureen King
House Cleaning
Excellent service using pleasant efficient staff. Settling the account is simple and my weekly 2 hr clean is very satisfactory. Highly recommend.
Reply from Clean and Assist
Hi Maureen, Thank you so much for the lovely review. We are pleased you are happy with debbie and our company! Many thanks, Tracy
John Kingsnorth
House Cleaning
Contacted Tracy for quote for a weekly clean of our bungalow. Tracy visited the our home and suggested both a level of cleaning and cost that was agreeable. First visit was a deep clean by Tracy herself, since then we have had Debbie on a weekly basis and we are very pleased with standard of work which is absolutely first class. Have no hesitancy at all in recommending this company. John K. More...
Reply from Clean and Assist
Dear John, thank you so much for great review. We are very happy that everything is running well and that you are satisfied with Debbie, thanks Tracy
Mark Taylor
House Cleaning
Really pleased with the service we received. They worked extremely hard and left our house looking better than when we moved in. Highly recommend and will certainly be using again. More...
Reply from Clean and Assist
Dear Mark, thank you so much for your review. It was a pleasure working for you and your Wife and glad that you were happy with the deep clean!
Judy Bunyan
House Cleaning
Clean & Assist are a lovely company that keep in touch to make sure you are happy with everything. We are very happy with our cleaner Anna. She does a great job.
Reply from Clean and Assist
Dear Judy. Thank you for your kind words and we are very happy that you are pleased with our service. Thank you for being such nice customers! Regards Tracy
Rita Moir
House Cleaning
We rate the efficiency and commitment to the job very highly. Friendliness and a cheerful smile are much appreciated.
Reply from Clean and Assist
Dear Rita, thank you so much for your review. It is a pleasure working for you and your Husband, thank you for being such lovely clients!
Jane Cottrell
Prompt,efficient and friendly. Very happy with the service.
Reply from Clean and Assist
Dear Jane, thank you so much for your review and I am glad that you are happy with the service. See you soon! thanks Tracy
Chris lambert
House Cleaning
Clean and Assist have been fabulous cleaners, I cannot vault there dedication and reliability.
They are trustworthy and happy to take on board any requests.
Really pleased and happy to recommend to anyone
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Reply from Clean and Assist
Hi Chris-thank you so much for the nice words. We are happy to be of assistance!
Jane Massey
I am more than delighted with the quality of both the company, and Tracy who arrives exactly on the time and day we arranged, and accomplishes so much with a happy disposition.
Completely trustworthy and a
joy to know.
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Reply from Clean and Assist
Dear Jane-thank you so much for your kind words; it is lovely to hear that you are happy with our service!
Andy
House Cleaning
Excellent communications. Wonderful clean. Very very pleased.
Nicole Burnett
House Cleaning
Prompt response, efficient service and very happy with Anna, our cleaner.
Nika
House Cleaning
I'm a very fussy person. So finding a good cleaner was hard but I finally found Clean and Assist. My flat is always spotless after their services. Very happy and will recommend them to anyone. More...
Guru
House Cleaning
Good and polite. Explains all the required information
Ellen Cattell
Great honest cleaning company, Tracy leaves our home sparkling clean. Would highly recommend. Special thanks to Tracy who is always friendly, thorough and efficient. Always given our dog lots our attention also. Thanks More...
Reply from Clean and Assist
Dear Ellen, thank you so much for your review and we look forward to continuing our work with you! many thanks Tracy
Barbara
House Cleaning
Prompt and efficient reply to my initial enquiry. My new cleaner Sian is just wonderful, nothing is too much trouble for her.
I recommend Clean and Assist wholeheartedly.
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Reply from Clean and Assist
Dear Barbara, thank you so much for your kind words. We are very happy that everything is running well and that you are satisfied with Sian, thanks Tracy
Bev
i am anticipating a professional service for my elderly mum who needs some assistance with cleaning around her home, and was very impressed with all the reviews.
Gedi
Tracy did a brilliant job of cleaning for my elderly dad whilst his usual cleaning lady was away on holiday. Professional, friendly and reliable service. Would definitely recommend Clean and Assist and would use them again in a heart beat! More...
Anita Brown
A very efficient service with a dedicated team of staff both friendly and hard working.
Reply from Clean and Assist
Hi Anita-thanks so much for the review-glad that you are happy with everything!
Ca Lefson
Clean & Assist are very trustworthy and do a very thorough job. It’s worth paying that little extra as they get the job done and are almost as OCD about cleaning as I am!
Highly recommended!
Reply from Clean and Assist
Thank you so much for your comments-it's nice to know that you are pleased with the service we provide!
Sara Hall
Excellent service, reliable, trustworthy and very efficient would definitely recommend,
Jim D
One of the best things I have been fortunate enough to do in my life has been to appoint this group of people to look after my care and comfort in my advancing years.
Naomi – the lady who ‘does’ for me -- is unfailingly cheerful and positive. Nothing is too much trouble for her attention -- even encourages me to keep moving and do my exercises. (!!)
This Company earns the highest praise in my book. They are honest, reliable and trustworthy and I thoroughly recommend their services.
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Ben & Joanne
We have been using Clean & Assist for a few years now. They always perform a thorough clean and are always reliable.
Would definitely recommend them.
Tami
Fantastic reliable and super trustworthy service, highly recommended with bells and whistles, real attention to detail
Joe Miners
We could not have done half the job that the guys did. They were great. Made our lives easier at the end of a stressful time in a student house and they were fully worth every penny. High recommended for any students at the end of the year. More...
Angie
House Cleaning
Prompt response and very professional.I highly recommend this company.
Matthew & Joanne
Tracy had cleaned our 4 bedroom home for over a year now. The service has always been professional, efficient and to a very high standard. We have a young dog that she somehow manages to work around. We would highly recommend Clean and Assist. More...
Katherine Avery
SO happy to find this family run company. My house is now spick and span thanks to Tracy! Seriously couldn't ask for a better cleaner as everything is left spotless. Couldn't be happier, will recommend to my friends and family. More...
Mr D James
I found Clean and Assist to be very professional from the initial point of dealing with them. Our cleaner (Tracy) is punctual, helpful and provides a very high level of work. A great company to deal with and I would have no hesitation in recommending their work. More...
How long have you been in business?
We established Clean and Assist in 2016 and gradually began to build our client base. We then established our website in 2017 and are now looking to expand the business as much as possible.
Do you bring your own equipment and supplies?
We normally carry our own range of cleaning equipment but we are happy to use your products if required.
What do you love most about your job?
I actually enjoy cleaning and it does give me a sense of satisfaction to transform a property or just to "spruce things up" a bit! I also enjoy meeting new people and the fact that this is my own business is a great bonus.
What inspired you to start your own business?
I have looked after my two children and brought them up as a full time housewife. Once our children grew older I found myself with some time on my hands and began helping an established painter and decorator based in Southbourne, Dorset.
I wanted to be my own boss and as I enjoy cleaning and helping people I formed this business with the help of my Husband (Michael) who handles the admin and day to day calls.
Why should our clients choose you?
We provide a good, honest service for a reasonable charge per hour. We aim to provide a high quality service with an eye for detail and nice staff that are friendly and helpful.
We strive to be on time with each client that we work for and we are happy to spend a few extra minutes to finish the job to a high standard even if this slightly runs over the hourly limit.