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CitiRental.co.uk

Crouch End, Greater London

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5/5

40 customer reviews

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29 August 2019

Harry Brooks | you are so right. I have also rented cars all over the world and I SAY CITIRENTAL ARE THE BEST!! Small friendly company with good service and friendly staff. What more can one want in a car rental company? I live in the congestion zone. All I have to do is hop on the tube, nip round to CitiRental. They always have my car and paperwork waiting for me. I sign and drive. No hanging around the rental desk for hours on end LIKE ALL THE OTHER RENTAL COMPANY's (WHO WILL REMAIN NAME-LESS BUT YOU ALL KNOW WHO THEY ARE?) ……….answering inane repetitive questions, HAVING THE CAR KEYS SHOVED IN YOUR HAND AND TOLD “GO INTO THE WIND AND RAIN - FIND THE CAR FOR YOURSELF” What is also interesting with CitiRental is they, unlike allot of urban rental outfits have a 24 hour check-in service. That means I can return the car any time, 24 hours a day and if I am flying out; simply jump on the tube at Swiss Cottage, in 45 minutes I am in Heathrow. No hassle. No traffic. No parking, no airport check-in. No being bussed from a perimeter outpost to the terminal. Flights out of Gatwick are equally as easy – just a little longer. All people who rent at the airports need to think their habits through? Also I take this opportunity to comment on that Spanish guy (I think he is Spanish, maybe Portuguese?) who wanted to rent a car without ID – just a foreign driving licence. What dim-wit. He’s Spanish and knows you need a driving licence plus an ID card to rent where he comes from and if you run off with the car the “Federales” (that’s Spanish for 5-O) will be on your tail. In the UK everyone knows we don’t have ID cards so a form of alternative identification is required. Simples. More...

Reviewed on Google Maps

29 August 2019

ALWAYS RENT CITIRENTAL. Why? (i) They have a great selection of late model cars (ii) their prices are always below that of the competition (iii) they are conveniently located in the middle of Hampstead right next door to Swiss Cottage tube station (iv) what’s really good about CitiRental is they have an out of hours return service – that means I can return my rental car any time of the day or night - 2 o/c in the morning if I wanted – a real bonus for someone like me who has to work unusual hours (vi) the rental staff are really friendly and always want to help – they show me the controls of the car unlike other rental company’s who just mumble “bay 9 sir” leaving me to go out in the rain, look for the car and figure out the controls for myself uuuuurrrrrggggghhhh (vii) at CitiRental the cars are always washed, cleaned, checked and most importantly the car is ready for me in the dry under spot lights so I can check the car for myself for any pre-rental damage – making the rental experience a real pleasure (viii) I’ll tell you another thing – it might be a small thing but they have a very customer friendly fuel policy. You start the rental with say half a tank - CITIRENTAL say “bring the car back roughly the same “ which is easy to manage. Sometimes I just can’t return the car full for one reason or another with other rental companies they charge me an arm and a leg for each litre but with CITIRENTAL they accept the car back and don’t worry about the fuel level so long as the warning light is not on – between you and me – with the price of fuel these days sometime I can save the cost of the rental this way. But the other rental companies charge me for each drop of fuel they put into the car. THAT’S WHY I SAY – FORGET THE REST – CHOOSE THE BEST – CITIRENTAL More...

Reviewed on Google Maps

29 August 2019

I rent cars from companies all over the world. Today I returned to CitiRental in Swiss Cottage and want to say what a pleasure it was. They had my rental agreement ready as I walked in. I saw a review from another customer who complained about how he is kept hanging around by other rental companies and I agree with him. At CitiRental I am In and out in a flash. I rent clean and modern cars from them. They have a great location. It is an underground car park so I don’t get wet when I collect a car. They are located right in the middle of Swiss Cottage – only a few steps from Swiss Cottage underground station. I think CitiRental is the biz. They competitively priced and a pleasure to deal with. My rating of CitiRental? Five stars ***** or 99% (nothing is 100%) More...

Reviewed on Google Maps

29 August 2019

I rented a few vans from CitiRental/Practical in Swiss Cottage. I have also rented from other companies so I know what I am talking about. I would like to endorse this company. I think their service is well above average, the rental staff is helpful and the rental rates are excellent. I really like renting from this company. When you rent a van from CitiRental/Practical in Swiss Cottage the rental agent goes round the vehicle with you. Invariably there are a couple of dings here and there so he marks them on a check sheet and both I and the agent sign the sheet. When the vehicle is returned they compare the state of the van with the check sheet. Needless to say they charge for any additional damage. It is the same with any rental company and indeed even if one damages your own car you need to get it fixed – same applies to rental companies. Little trick though. Take out the additional insurance. Anything could happen. You leave the van parked and wallop somebody bumps it. What can you do? Moaning and groaning about the rental company doesn’t cut the mustard. Stuff happens. The rental can hardly pay my damage bills for me ……… should they? More...

Reviewed on Google Maps

26 July 2019

Great car rental company. Another rental company cancelled our booking 10 minutes before we walked in and everywhere else was fully booked. CitiRental went out of their way to provide a vehicle for me and my partner and we are very grateful for the level of service they provided.I definitely will be returning to CitiRental as their prices are cheaper compared to their competition and the speed of their service is amazing. We placed a booking 1 hour prior to arriving to CitiRental in Swiss Cottage and all we had to do was sign the agreement and drive! We were only in the office for 10 minutes (maybe) tops! More...

Reviewed on Google Maps

26 July 2019

Great van rental services from CitiRental. I was moving houses on the weekend and needed a van as it makes more sense to move more belongings in less trips. I managed to move everything in 4 trips whereas if I had used my car it would've taken 10+ trips.I would highly recommend CitiRental to anyone who wishes to hire a vehicle, their vehicles are all new and clean. We rented a Renault Trafic which was very fuel efficient.If you're looking for a rental company, you can't go wrong with CitiRental. More...

Reviewed on Google Maps

26 July 2019

I rented a car from CitiRental today to go out and enjoy the hottest day on record in the UK! Thank God there was air conditioning. I initially wanted a VW Golf but there weren't any available, so instead they gave us a SEAT Leon Estate. The car surprised me, it drives exactly like a Golf, maybe even better!I will definitely be returning to CitiRental and I will be using their services whenever I need a vehicle. Thanks CitiRental team! More...

Reviewed on Google Maps

30 June 2019

I had family visiting from Spain and I wanted to show them around London. CitiRental provided me with a Renault Clio which was perfect! No issues whatsoever. My family were constantly complimenting the car and I cannot express my gratitude as CitiRental allowed my families trip to be unforgettable. I will definitely be coming back and even applying for the Car Club services that they provide. More...

Reviewed on Google Maps

30 June 2019

I was visiting London from the Bayu in New Orleans. I needed a car to get around London and to get to know the City. CitiRental provided me with a VW Golf for 3 months (long-term rental) cheap as chips!

Reviewed on Google Maps

25 May 2019

I need to rent a van from time to time. CitiRental are well located in Swiss Cottage almost next to Swiss Cottage Tube Station. Their rates are competitive and their service is excellent. More...

Reviewed on Google Maps

25 May 2019

Well done CitiRental.At last a rental company with simple procedure and NO mess.I arrived to my hotel and was recommended by the reception to call CitiRental. I usually rent a car from the air port but lately it became very expensive.I gave all my details on CitiRental.co.uk and almost immediately I received a confirmation telling what to bring.I arrived the next day and to my absolute delight they were so quick and clear, as I said no problem.I was surprised to find in the middle of London a lovely efficient car rental company.I do travel to London on a regular basis and from now on I know where to rent a car.Thank you guys. More...

Reviewed on Google Maps

18 May 2019

Had some family over from Europe. They wanted a tour of the Cotswolds. Called CitiRental. What a service. They were friendly, helped with the choice of car. Prices were something like 30% cheaper than other rental companies in the area. Lovely new renault. Can't praise them enough. This is the car I rented. More...

Reviewed on Google Maps

18 May 2019

CitiRental advertise "In a Jam, Citivan!" They are not wrong. I was in a jam and I rented a van. Lovely new Renault Trafic. Cheap rates. They even let me have it for just 1 day on the weekend and not be blackmailed into having it for 2 days like all the other rental companies. Go CitiRental! More...

Reviewed on Google Maps

8 April 2019

I want to let everyone know, I think CitiRental is the best car rental company around [1] Their prices are competitive [2] Their service is fast and friendly - I can get in and out fast - no messing [3] They have lots of additional services like out of hours check-in [4] I can (by appointment) rent on sundays. WHAT IS THERE NOT TO LIKE ABOUT CITIRENTAL! More...

Reviewed on Google Maps

8 April 2019

Car rental companies are like airlines they are pretty well much the same. An airline - you buy a ticket - you sit down for two plus hours and get off at the other end. What's the difference between EasyJet and BA? - Not much except Easyjet is half the price of BA. I work in St. Johns Wood. I have the choice of two car rental companies. Enterprise and CitiRental. What's the difference? Not much. You rent a car you drive - you return the car. So what's the difference - not much - only CitiRental is about half the price of Enterprise. You do the maths. More...

Reviewed on Google Maps

8 April 2019

I have been using CitiRental for years. They are located next door to Swiss Cottage Tube Station and on several bus routes so they are easy to get to. Sometimes I ask for the pickup service. I call they pick me up, wow! I like their cars. They have peugeots, renaults and Hyyndais. A type of car that suits my changing needs. With CitiRental I find it's always a pleasure. More...

Reviewed on Google Maps

8 April 2019

I have been renting CitiRental for years. Whenever I need a car I go onto the website and its booked. No fuss. No bother. My car is ready and waiting for me . The paperwork is prepared and all i need to do is sign and drive.I did not know this until recently but I can book a car by text. All I need to do is send a text and it's done in a flash. What a service. What a service. More...

Reviewed on Google Maps

8 April 2019

I like CitiRental because they have a 24 hours return service. They are reasonably prices and have a fantastic range of cars and vans. They are located right next to Swiss Cottage tube station so I don't have any hassle getting there. Their premises are underground so I don't have to walk in the rain to collect my car. More...

Reviewed on Google Maps

8 April 2019

I've been renting from CitiRental since I've passed my driving test. Their prices and car club offer a great alternative to owning a car. The staff are friendly and their process is very simple and easy to understand. More...

Reviewed on Google Maps

8 April 2019

CITIRENTAL -- THIS JUST HAS TO BE THE BEST RENTAL COMPANY IN LONDON -- LOW PRICES -- FACE & EFFICIENT -- EXTREMELY FRIENDLY SERVICE -- SPECIAL DEALS FROM TIME TO TIME -- GOOD VARIETY OF CARS AND VANS -- I GIVE THEM ****** SIX STARS

Reviewed on Google Maps

8 February 2019

Inexpensive friendly car hire but limited opening hours needing special arrangement for out of hours pickup dropoff. Runs a car club free membership to speed up pick up drop off. Also trades as practical car rental swiss cottage. Close to tube. More...

Reviewed on Google Maps

8 August 2018

It’s easy to book online and I even referred a friend and got 30 £ for my next rental. Thanks!

Reviewed on Google Maps

8 August 2018

I rented a Nissan Micra and I’m very satisfied with the car and CitiRental service. Everyone I dealt with was friendly. I would definitely recommend CitiRental.

Reviewed on Google Maps

8 August 2018

Amazing customer service! Easy to pick up and drop off. Thank you!

Reviewed on Google Maps

8 August 2018

Nice staff, great prices, and new clean cars.

Reviewed on Google Maps

8 August 2018

Very good customer service. Check-in & Check-out was very fast and professional.

Reviewed on Google Maps

8 August 2018

First-time renting with CitiRental and we will do it again! Many thanks! A+

Reviewed on Google Maps

8 August 2018

Cheap van hire with no issues. The best deal I got really, thanks again.

Reviewed on Google Maps

22 June 2018

Amazing value, friendly and efficient.
We return to CitiRental again and received a wonderful Nissan Juke automatic. It was an fantastic experience.
Will definitely rent from them again.
More...

Reviewed on Google Maps

8 June 2018

Great local business. Really responsive.

Reviewed on Google Maps

8 June 2018

Great rental company

Reviewed on Google Maps

25 March 2018

Great rental company. I would recommend to anybody. Thanks

Reviewed on Google Maps

8 February 2018

I recently rented a Nissan Note from CitiRental in Hampstead. I want to take opportunity to espresso my gratitude to all the staff who were pleasant and helpful. The rental prices were very competitive. The car was new and fantastic. The rental location is right in the middle of Swiss Cottage. All in all - a great experience. CitiRental have my recommendation. More...

Reviewed on Google Maps

25 January 2018

Slick, friendly service and a spotless vehicle. We had a brand new Qashqai and it was a pleasure to drive.

Reviewed on Google Maps

19 January 2018

Amazing value, friendly and efficient.
We ordered a vehicle on line which was easy and clear.
When we arrived to the office the receptionist was ready for us with the paperwork, we didn’t have to wait at all, it was real quick.
They gave us a lovely Nissan Micra 5dr.
When we came back another guy checked us in and helped us with our bags, so polite and kind.
We definitely recommend them; they restored my faith in car rental companies.
Will definitely rent from them again.
More...

Reviewed on Google Maps

12 December 2017

First time hire from citirental, quite impressed, may well come back again.

Reviewed on Google Maps

18 May 2015

Needed a van for a few days, wonderful service! Polite staff, and really simple booking system. Recommended!

Reviewed on Google Maps

27 April 2015

Cheap, easy, great service. Will definitely use again.

Reviewed on Google Maps

27 April 2015

Fantastic service and lovely staff. Extremely cheap, will definitely use again!

Reviewed on Google Maps

27 April 2015

Excellent service and good clean van. Didn't know I could get a reasonably priced van so close to the west end until I found these guys.

Reviewed on Google Maps