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Reviews (36)

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Amber Michaels

26 July 2019

Great car rental company. Another rental company cancelled our booking 10 minutes before we walked in and everywhere else was fully booked. CitiRental went out of their way to provide a vehicle for me and my partner and we are very grateful for the level of service they provided.I definitely will be returning to CitiRental as their prices are cheaper compared to their competition and the speed of their service is amazing. We placed a booking 1 hour prior to arriving to CitiRental in Swiss Cottage and all we had to do was sign the agreement and drive! We were only in the office for 10 minutes (maybe) tops! More...

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Liam Davidson

26 July 2019

Great van rental services from CitiRental. I was moving houses on the weekend and needed a van as it makes more sense to move more belongings in less trips. I managed to move everything in 4 trips whereas if I had used my car it would've taken 10+ trips.I would highly recommend CitiRental to anyone who wishes to hire a vehicle, their vehicles are all new and clean. We rented a Renault Trafic which was very fuel efficient.If you're looking for a rental company, you can't go wrong with CitiRental. More...

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Nate Spencer

26 July 2019

I rented a car from CitiRental today to go out and enjoy the hottest day on record in the UK! Thank God there was air conditioning.I initially wanted a VW Golf but there weren't any available, so instead they gave us a SEAT Leon Estate. The car surprised me, it drives exactly like a Golf, maybe even better!I will definitely be returning to CitiRental and I will be using their services whenever I need a vehicle. Thanks CitiRental team! More...

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Raymund Rodriguez

30 June 2019

I had family visiting from Spain and I wanted to show them around London. CitiRental provided me with a Renault Clio which was perfect! No issues whatsoever. My family were constantly complimenting the car and I cannot express my gratitude as CitiRental allowed my families trip to be unforgettable. I will definitely be coming back and even applying for the Car Club services that they provide. More...

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Claus Nicklesson

30 June 2019

I was visiting London from the Bayu in New Orleans. I needed a car to get around London and to get to know the City. CitiRental provided me with a VW Golf for 3 months (long-term rental) cheap as chips!

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Kayden Riley

25 May 2019

I need to rent a van from time to time. CitiRental are well located in Swiss Cottage almost next to Swiss Cottage Tube Station. Their rates are competitive and their service is excellent. More...

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Harry Brooks

25 May 2019

Well done CitiRental.At last a rental company with simple procedure and NO mess.I arrived to my hotel and was recommended by the reception to call CitiRental.I usually rent a car from the air port but lately it became very expensive.I gave all my details on CitiRental.co.uk and almost immediately I received a confirmation telling what to bring.I arrived the next day and to my absolute delight they were so quick and clear, as I said no problem.I was surprised to find in the middle of London a lovely efficient car rental company.I do travel to London on a regular basis and from now on I know where to rent a car.Thank you guys. More...

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Rachel Ward

18 May 2019

Had some family over from Europe. They wanted a tour of the Cotswolds. Called CitiRental. What a service. They were friendly, helped with the choice of car. Prices were something like 30% cheaper than other rental companies in the area. Lovely new renault. Can't praise them enough. This is the car I rented. More...

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Michael Neal

18 May 2019

CitiRental advertise "In a Jam, Citivan!" They are not wrong. I was in a jam and I rented a van. Lovely new Renault Trafic. Cheap rates. They even let me have it for just 1 day on the weekend and not be blackmailed into having it for 2 days like all the other rental companies. Go CitiRental! More...

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Tony Vercelli

8 April 2019

I want to let everyone know, I think CitiRental is the best car rental company around [1] Their prices are competitive [2] Their service is fast and friendly - I can get in and out fast - no messing [3] They have lots of additional services like out of hours check-in [4] I can (by appointment) rent on sundays. WHAT IS THERE NOT TO LIKE ABOUT CITIRENTAL! More...

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Thomas Chan

8 April 2019

Car rental companies are like airlines they are pretty well much the same. An airline - you buy a ticket - you sit down for two plus hours and get off at the other end. What's the difference between EasyJet and BA? - Not much except Easyjet is half the price of BA. I work in St. Johns Wood. I have the choice of two car rental companies. Enterprise and CitiRental. What's the difference? Not much. You rent a car you drive - you return the car. So what's the difference - not much - only CitiRental is about half the price of Enterprise. You do the maths. More...

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Malcom Sharon

8 April 2019

I have been using CitiRental for years. They are located next door to Swiss Cottage Tube Station and on several bus routes so they are easy to get to. Sometimes I ask for the pickup service. I call they pick me up, wow! I like their cars. They have peugeots, renaults and Hyyndais. A type of car that suits my changing needs. With CitiRental I find it's always a pleasure. More...

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UKPC Mail

8 April 2019

I have been renting CitiRental for years. Whenever I need a car I go onto the website and its booked. No fuss. No bother. My car is ready and waiting for me. The paperwork is prepared and all i need to do is sign and drive.I did not know this until recently but I can book a car by text. All I need to do is send a text and it's done in a flash. What a service. What a service. More...

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Tyre Tigers

8 April 2019

I like CitiRental because they have a 24 hours return service. They are reasonably prices and have a fantastic range of cars and vans. They are located right next to Swiss Cottage tube station so I don't have any hassle getting there. Their premises are underground so I don't have to walk in the rain to collect my car. More...

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Mark Ramos

8 April 2019

I've been renting from CitiRental since I've passed my driving test. Their prices and car club offer a great alternative to owning a car. The staff are friendly and their process is very simple and easy to understand. More...

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John Arenas

8 April 2019

CITIRENTAL -- THIS JUST HAS TO BE THE BEST RENTAL COMPANY IN LONDON -- LOW PRICES -- FACE & EFFICIENT -- EXTREMELY FRIENDLY SERVICE -- SPECIAL DEALS FROM TIME TO TIME -- GOOD VARIETY OF CARS AND VANS -- I GIVE THEM ****** SIX STARS

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Miles Thomas

8 February 2019

Inexpensive friendly car hire but limited opening hours needing special arrangement for out of hours pickup dropoff. Runs a car club free membership to speed up pick up drop off. Also trades as practical car rental swiss cottage. Close to tube. More...

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Melpomene Decor

8 August 2018

It’s easy to book online and I even referred a friend and got 30 £ for my next rental. Thanks!

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Vesi Stefanova

8 August 2018

I rented a Nissan Micra and I’m very satisfied with the car and CitiRental service. Everyone I dealt with was friendly. I would definitely recommend CitiRental.

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Sonya Stefanova - Haralambieva

8 August 2018

Amazing customer service! Easy to pick up and drop off. Thank you!

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Plamen Haralambiev

8 August 2018

Nice staff, great prices, and new clean cars.

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Darina Draganova

8 August 2018

Very good customer service. Check-in & Check-out was very fast and professional.

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David Helma

8 August 2018

First-time renting with CitiRental and we will do it again! Many thanks! A+

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George Gibson

8 August 2018

Cheap van hire with no issues. The best deal I got really, thanks again.

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Simon Baits

22 June 2018

Amazing value, friendly and efficient.
We return to CitiRental again and received a wonderful Nissan Juke automatic. It was an fantastic experience.
Will definitely rent from them again.
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GraveyardFamilyTV .

8 June 2018

Great local business. Really responsive.

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Rafik Seridi

8 June 2018

Great rental company

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Rafik Hamaizia

25 March 2018

Great rental company. I would recommend to anybody. Thanks

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arta halabaku

8 February 2018

I recently rented a Nissan Note from CitiRental in Hampstead. I want to take opportunity to espresso my gratitude to all the staff who were pleasant and helpful. The rental prices were very competitive. The car was new and fantastic. The rental location is right in the middle of Swiss Cottage. All in all - a great experience. CitiRental have my recommendation. More...

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Jenny Bond

25 January 2018

Slick, friendly service and a spotless vehicle. We had a brand new Qashqai and it was a pleasure to drive.

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Simon Baits

19 January 2018

Amazing value, friendly and efficient.
We ordered a vehicle on line which was easy and clear.
When we arrived to the office the receptionist was ready for us with the paperwork, we didn’t have to wait at all, it was real quick.
They gave us a lovely Nissan Micra 5dr.
When we came back another guy checked us in and helped us with our bags, so polite and kind.
We definitely recommend them; they restored my faith in car rental companies.
Will definitely rent from them again.
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Richard Townsend

12 December 2017

First time hire from citirental, quite impressed, may well come back again.

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Debbie Bloom

18 May 2015

Needed a van for a few days, wonderful service! Polite staff, and really simple booking system. Recommended!

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Max Bloom

27 April 2015

Cheap, easy, great service. Will definitely use again.

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Lucy Robinson

27 April 2015

Fantastic service and lovely staff. Extremely cheap, will definitely use again!

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Michael Collins

27 April 2015

Excellent service and good clean van. Didn't know I could get a reasonably priced van so close to the west end until I found these guys.

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