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C

Charles N Charge Hauling & Delivery

San Jose, CA

(131)
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Reviews (131)

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5/5

131 customer reviews

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24 November 2019

Charles and his crew did a wonderful job! There was an old wooden shed with junk in it that had become home to spiders and rats and was just a real health hazard. With some great communication and prompt replies and working with schedules, Charles came by once to clear it all out of the junk, and then another day to tear it down. This was back in April, and I can say it's just been awesome to have that area clean and shed-free! Lifts my spirits every time I go by and don't have to worry. They did a great job and I really appreciate it! More...

Reviewed on Yelp

7 September 2019

Quick response from Charge after contacting him regarding emptying my storage out. He was very friendly, professional and thorough.  On a scale of 1-10,  he definitely gets a 10 from me and my husband. We will be using him again and recommending to others. Thanks Charles. You're a great, honest and  guy. More...

Reviewed on Yelp

2 August 2019

Charles was awesome! I was in a real bind and he came through for me! I don't know what I would have done. Great work, honest and friendly service

Reviewed on Yelp

18 May 2019

Don't bother calling a bunch of people to get estimates. I found Charles in charge very reasonable. Charles showed up on time and after giving me an estimate he was immediately ready to work. Charles was quick and cleaned up after. Will definitely call him again in the future if needed and I will refer him to all my friends. Thanks Charles More...

Reviewed on Yelp

8 May 2019

These guys are the number one hauling company I have used him many times and each time they have done an excellent job Charles is a great guy he comes out to the job personally and takes care of business,If you need anything hauled away or move this is the guy you need to call I wish I could give him a 10 star review.

Reviewed on Yelp

26 March 2019

Charles was very professional, courteous, and reasonably priced. He simply did a great job and did it quickly. 10 of 10, would hire again.

Reviewed on Yelp

26 January 2019

Scheduled a pickup for a fridge we were getting rid of. They were timely and friendly and will be our go to for any and all hauling needs. Use these guys!

Reviewed on Yelp

15 January 2019

I have used Charles three times now. Each time he has been reliable, professional, and reasonably priced. He has been there when I needed, no matter the reason and season. He showed up today to complete a job in the rain. He's always happy to work and willing to go the extra mile. Despite having an already very full truck - and other clients I'm sure - he made sure my needs were met. I appreciate him and his work ethic. Highly recommend! More...

Reviewed on Yelp

17 November 2018

I called Charles. He got me a quote and came to my house within 30 minutes of calling. Price is reasonable. They worked fast and in a timely manner.  Both of the guys had great personalities and very respectful. I hope I don't have to move again but if I do I will call Charles. Thanks for everything. More...

Reviewed on Yelp

7 November 2018

I would definitely use this service again. Charles (owner) did his best communicating with me responding to my initial yelp messages and following it via text. A crucial part of a great business is COMMUNICATION. I know it's not always easy making exact delivery times with just 2 people working the business, but Charles did his best communicating with me along the way until our actual meeting. He would let me know if he couldn't make a scheduled time, was running late, if he needed to reschedule, etc. Most important, he was sincere, honest, respectful of my time, even apologetic which shows he cares not just about making a living, but about the people he serves and that says alot. That's what you call good customer service and how to make a customer happy. Charles had Jim pickup an old but still good working solid treadmill on a Saturday morning and even though it took 2 weeks to finally get picked up, for the price/service, the wait was worth it. Jim arrived 20 minutes early, too and phoned me and was patient waiting for me to arrive 10 minutes away. I'm glad I chose to wait for Charles service and was flexible with the pickup date cuz often, it's not just about the task, but the "service" that goes with it. Good businesses with good people are hard to find these days. Thanks Charles (& Jim) and keep up the good work! More...

Reviewed on Yelp

28 September 2018

Charles was friendly and prompt!  Contacted multiple companies and the prices were comparable, but Charles was able to come exactly when we needed him and responded so quickly.  Next time we have old furniture to clear out, we will definitely use Charles again. More...

Reviewed on Yelp

25 August 2018

Great service. Able to come quickly and take away our huge tube TV and stand. Will keep him in mind when we need to get anything else hauled!

Reviewed on Yelp

2 August 2018

5 MAY BE AS GOOD AS IT GETS FOR yelp BUT NOT NEARLY AS GOOD as it should for this young man. We had a four bedroom house to clean out, not the easiest thing to do. We call made an appointment with him, he showed up on time (well a little ahead) filled his truck and we still had more. Being the business person he is he said don't worry I will be back and true to his word he came back took our remaining and the Landlords things as well. You need things hauled away in a timely manner, a person that will clean as he goes,   CALL CHARLES IN CHARGE, he is GREAT, PERSONABLE, you could do no better and the PRICE IS RIGHT ON TOP OF IT ALL. More...

Reviewed on Yelp

29 July 2018

Charles was extremely professional and helpful! I contacted him via the Yelp messaging function and he went over some light details with me and then we hashed the rest of the project over the phone. His price was extremely fair and the quality of work that he did with his partner was quick, efficient, and professional! I'm moving out of the country tomorrow but if I ever am back in the Bay Area and need help with a project like this again, I'd certainly contact Charles without any hesitation! More...

Reviewed on Yelp

11 July 2018

Charles gave me a reasonable quote to haul away my old appliance and followed thru with getting back to me to schedule the pick up. He's courteous and honest about what and when he can and can't do.Although at the end I did not use his service, I will call him first if I need to haul away anything in the future, More...

Reviewed on Yelp

9 July 2018

We had some demolition and reconstruction done to our home, but the job didn't include hauling away the construction debris and old windows. Charles gave me a fair quote to take away these things, and I had three other comparative bids. He arrived on time, he and his helper filled his truck quickly, he took everything away that needed to be taken, and he had a very pleasant demeanor. I'll definitely call him again if I need a hauling service in the future. Thanks Charles! More...

Reviewed on Yelp

28 May 2018

OK, so I submitted a quote to several trash removal businesses and Charles (N Charge) was the first to respond, within minutes. I told him over the phone what I wanted to have hauled off and he gave me an approximate estimate that seemed fair. He was able to come over within a couple of hours. During that time, I found some extra things to get rid of. When Charles arrived, we negotiated a fair price for the removal for the original and extra things. Charles and his employee worked quickly and thoroughly to remove everything plus a little more.More importantly to me, Charles is a good man. He is personable and conscientious.  I paid him in cash, said good-bye, and went back into the house. A few minutes later, the doorbell rang, and there was Charles with a $20 bill in his hand. He told me that I had accidentally paid him to much and was returning my overpayment! I probably never would have noticed.So I highly recommend Charles for any of your hauling needs. I will definitely use his services in the future! More...

Reviewed on Yelp

25 May 2018

I called Charles to pick up some old wood piles and some light construction materials, he said "text me your address and i will be there in 15 minutes. " 10 minutes later Charles and his partner arrived at myt house. They picked up everything in 30 minutes. Highly recommend if you need to get rid of that last minute junk pile fast. Reasonable price and very nice!!!! More...

Reviewed on Yelp

2 May 2018

Called Charles today to haul away some household/backyard junk, and couldn't be happier with the result.  Charles called within minutes of my pinging him, arrived when he said he would, and gave us prompt, friendly service at a reasonable price.  I'll definitely call him again.

Reviewed on Yelp

25 April 2018

I own a local Moving Company. This guy does good work. We only refer him to our clients. He does a good job at a rate that is better than "big companies".  We are a "Small company" as well and love the work he does. West Valley Moving will always refer you Charles, you have been a 5 star to our customers More...

Reviewed on Yelp

30 March 2018

Charles did superfast response to my call at 7:20 AM and cleaned up debris and hauled it professionally. Best choice I made for the job.

Reviewed on Yelp

18 March 2018

Needed old appliances taken from a property we recently just bought, and Charles was responsive with communication. He came in and hauled away two fridges, an old washer, and an old dryer. Didn't think anyone would be able to lift those old, old machines away, but I was very impressed. Easy and fast transaction. Would call him again to haul away stuff in the future. More...

Reviewed on Yelp

11 March 2018

"My wife is always trying to get rid of me. The other day she told me to put the garbage out. I said to her I already did. She told me to go and keep an eye on it.''―Rodney DangerfieldI messaged Charles thru the Yelp app to get a quote for him to haul away some backyard junk. He gave me an initial quote and after I sent him some pics thru txt message and a few phone conversations later we settled on a price. Pros- His final price stayed within his initial estimate. - Excellent communication skills thru both phone calls and txt messages- Arrived on time, as promised- Took most of what we had agreed on- Fair pricing- Genuinely nice, hard-working and funny manCons- He arrived with a mostly full truck so he was only able to take about 75% of what he was supposed to. Unfortunately this led to me having to do a separate dump run myself. Overall I'd def use Charles again, but next time I'll make sure his truck is mostly empty instead of mostly full. Highly recommended. More...

Reviewed on Yelp

4 March 2018

Charles gave me a very reasonable quote for a same-day mattress pickup but couldn't make it out to Sunnyvale since he just left Sunnyvale and was headed to San Jose already.  However, he called someone he knew (Peter) who was able to out within 2 hours and pick up my mattress.  Peter was very friendly, polite, and quick.  Thanks! More...

Reviewed on Yelp

21 February 2018

I had a great experience with Charles this week. I needed to have a mattress picked up, and found that Charles N Charge was the best option. It was easy to communicate with Charles and setting up an appointment was also stress free. Charles was able to come the next day and his fee was half of what other services I found on Yelp had quoted me. Recommend this service and I would not hesitate to use this service again in the future if needed. More...

Reviewed on Yelp

16 January 2018

I've used Charles N Charge for a couple of small moves and highly recommend!  The first time was a last minute small(ish) job; Charles had to check to see if his employee was available, and said he'd call me right back- and he did (Small point, until you realize how many businesses never get back to you..).  They were able to come and were awesome.  Charles was actually sick with a cold /flu but both he and his helper worked super fast, were very careful with my things, and made a difficult move a little easier.  I called Charles again for another move a few months later.  He was not able to make it but sent the gentleman who'd helped him with my first move and another guy.  I believe the guy who was on both my jobs is a cousin to Charles, I wish I remembered his name- he's AWESOME. Works hard but was also just a super guy, he had me laughing and almost enjoying moving... I had one small hiccup- a comment from the helper person on the second job that was a bit inappropriate; I wouldn't have mentioned it but Charles followed up post move (love that !) and I told him about it.  He apologized profusely and I said no problem just an FYI etc... Charles ended up calling me again the next day to tell me about what he did to follow up with his employee, apologized again, and thanked me for my business.  I can honestly say Charles runs his business in such a professional, meticulous way I truly want to refer him to people- it's refreshing to have a business that surprises me, in a good way.  He's the kind of owner (and his cousin is as well!) that I felt 100% I could do business with a handshake - very trustworthy and true to his word. More...

Reviewed on Yelp

15 November 2017

Called at 11, came at 12, hauled it all away by 12:40 at a reasonable price. Thanks Charles!

Reviewed on Yelp

9 October 2017

Charles was fantastic---he answered his phone on my initial call, was right on time, had very reasonable pricing, and dismantled an old brass bed and hauled it away (plus an old heavy television).  He did this all with a smile, a super kind attitude, and within 30 minutes! Thanks again Charles! More...

Reviewed on Yelp

30 August 2017

Professional, courteous, and timely!!! Will recommend to others. Charles was on time and got the job done quickly.   Impressed by how quickly he worked! Price was also fair, I'm so glad I chose Charles N Charge for cleaning out the moving mess! More...

Reviewed on Yelp

22 August 2017

Charles went above and beyond to get my job completed. He was reasonably priced, responsive to phone calls, on time and let me know when he was headed to my house. They got the job done quickly and was professional and very friendly!I would not hesitate to call Charles again!Thank you Charles!! More...

Reviewed on Yelp

30 July 2017

Charles was on time to pick up my treadmill.  He was able to come by on Sunday which made our lives easier.  He is a great guy and very quick to reply my request.  His price was very reasonable and will definitely use his company again next time. More...

Reviewed on Yelp

30 July 2017

Moving and needed some crap cleaned up.. called The man Charles. Great price, great communication. Showed up on time. Good dude.

Reviewed on Yelp

5 July 2017

Major garage cleanout project led to a pile of stuff needing hauling.  Looked at Bagster & 1-800-Got-Junk, very pricey.  Called Charles on Monday July 3rd, scheduled for this am. He got to the house when he said he would. Got loaded up quickly.  Stayed to his quote and even apologized for not being able to get it done before today!  Will definitely use Charles again. More...

Reviewed on Yelp

1 July 2017

Best junk pick up service around PERIOD! Charles and his crew(Cool looking young dude and pretty lady) were very professional yet friendly. We were in a time crunch and he even did same day pick up for us on a Saturday evening when everyone else said Monday. Thanks Charles! I will definitely refer your services to everyone. More...

Reviewed on Yelp

30 May 2017

Fair price.  Fast response time.  Quick pick up.   Professional.  Pick up arrangement was effortless on my part and will definitely use his service again.

Reviewed on Yelp

26 May 2017

We hired Charles to clean out my father in laws apartment and he was excellent. He communicated well, was on time and went above and beyond in making sure my 88 year old father in law was pleased. He was careful and a pleasure to work with! Will call him for future jobs for sure. More...

Reviewed on Yelp

9 May 2017

Charles was very responsive and took our couch away quickly. thanks much!Cheri

Reviewed on Yelp

26 April 2017

Excellent response and reasonable price.  Did a thorough job removing back yard items quickly, and courteously. Def will use him again!

Reviewed on Yelp

1 April 2017

Great and professional service and very reasonable priced.  I will definitely be using his services again.  Thank you!Well I've used Charles' services twice since my last review and all I can say he's the most professional & reasonably priced hauler & mover.  We ordered a very heavy printer 96 lbs that Charles hauled upstairs and placed it in our study, unfortunately the printer was defective so I arranged a replacement.  I called Charles he was here several hours later took the old printer down and helped me pack it & took the replacement back up to the study.  Unfortunately although a high end printer it had an yet the same ADF (automatic document feeder) defective as the previous Multifunction printer.  So we called Charles once again to lug the 96 lbs back downstairs packed it up and moved it to the front porch for UPS to pick up and return.  Excellent service will use again.  I highly recommend his services you won't be disappointed!  Thank you Charles & your team of professionals.  5*+ More...

Reviewed on Yelp

16 February 2017

Ok, so by now, one can see from my reviews, I like doing business on a local level.  I like dealing with a small business, and enjoy the relationship you get when conversing with the owner that is also the worker bee. As I get ready for my move north, am also doing some major downsizing.  However, none of this stuff would have passed the muster for even migration to anywhere but the recycle and dump.  Started out with just a small pile, i swear, and then overnight, like rabbits, it multiplied. I had a major pile of rubbish, metal, old boat and utility trailer, glass, old futon mattress, yard swing,,,, you get the picture, and it was not looking good.  I do want to get out of the bay area in this lifetime, and it would have taken my multiple trips to the dump, miles, gas, hours, none of which I wished for.Looked here, picked out 5 and started calling.  This was my first, and last, made a connection with Charles right away, he said he could be out the next morning based on the photos I sent and give me a more accurate bid. The price was right and away they went at it.  Separated recycles, organizing and he let me know right up front what he could and could not take, but gave me directions on what to do with those items.The area was scoured clean.  Fantastic work, made me tired just watching.He was worth it.  Thanks Charles More...

Reviewed on Yelp

4 February 2017

The BEST! I thought the mother of all nightmare moves would never end, until I made contact with Charles and he saved the day! His courtesy, promptness, easy communication and professionalism was a welcome relief from the riffraff I had been dealing with for over a week trying to move my office furnishings, etc.Not only was Charles' price the most competitive I could find in the South Bay, he was willing to visit my site in San Jose for free to confirm the estimate which was very reasonable. No estimate fee! We set an appointment for the next day. Not only did he show up early at the site, but by the time I got there the debris was already removed and loaded on the truck! He also stood around for 10 minutes listening to me whine about the details of my nightmare move. They don't get any better than Charles N. Charge! Be straight with him, and he'll exceed your expectations! Thank you, Charles! More...

Reviewed on Yelp

20 January 2017

OK, so I'm moving out of the home in Los Gatos. I had a bunch of junk that needed to disappear. Most of the places I called wanted to come out days later or tried to give a price range from a photo. Charles was professional on the phone and came out in crappy weather. He is a hard working fair man and I would recommend him to not only friends but family!!I owe this man a lot of thanks More...

Reviewed on Yelp

6 January 2017

Thank you so much Charles. After Mike EZ haul bailed on me, you pulled through. Mike offered one price, had me refuse all other offers and then said the job was too much and I needed to shell almost double for him to work. Mike is not honest at all. I rather people tell me up front you can't do it than lead me on. Even though you couldn't personally come and help, you called your guys who were amazing. I had to move the next day and had so much junk. They cleared out a bunch of it. You didn't have to call others and help. I appreciate your honesty and willingness to help people in their time of need. Thank you Charles. More...

Reviewed on Yelp

6 October 2016

Although Charles changed the appointment a couple of times, he did finally arrive as promised. His quote was among the lowest for hauling junk.

Reviewed on Yelp

25 July 2016

I can only echo everything that has been said about Charles and his staff. I called him in the evening looking to have 20+ years of stuff cleaned out of my parents' garage (including 2 sofas and an air hockey table) the next morning before a 12:30pm flight. Charles informed me that he would be available at 9:00am. When I saw the size of the truck and the amount of stuff I needed to get rid of I was a little skeptical that A) It would all fit and B) They (2 men) would finish in time to leave for the airport by 11:00. Charles assured me that he would make it all fit and leave me plenty of time to get to the airport. The price he offered was more than fair, especially considering the quotes I had received from other local businesses. The two men were very personable yet professional and worked very diligently to complete the job in less than an hour and a half! My parents were very impressed with their work and will be calling them when the time comes to clean out the backyard shed. More...

Reviewed on Yelp

12 July 2016

Second time I've used them... second time great job. They did a demo job of a toolshed which had a cement pad along with cleaning up a lot of related odds and ends. He and his crew are professional and through. Was on time for scheduled appointment and his price is fair. Did a good job and went the extra mile cleaning up job site. Would definitely recommend them. More...

Reviewed on Yelp

11 July 2016

Our usual hauler was busy today so decided to give Charles a call. He came out with in 30 minutes and hauled a ton of debris away. Afterwards he made sure everything was clean. I am definetly going to use him again! More...

Reviewed on Yelp

21 June 2016

Charles is awesome!!!!  I am preparing to move out of state and as a result I had a lot things that I needed to part with.  I called Charles this morning and explained I had a number of items to move.  Charles answered my call, was extremely polite and said he would do his best to get to my house by the end of the day.  That was at 9 am, Charles showed up at my house by 12:30 pm.  WOW!!!  He assessed all of my items, offered me a price, I was able to counter, and we settled on a number we both thought was fair.  He took everything I asked him to move despite having a rather full truck.  He said he would make it work and he did, and I couldn't have been happier with the experience.  Charles is a hard working, professional and courtesy person that I endorse 100%.  Support this small business and use Charles to haul your junk, I know I'm glad I did. Thanks Charles! More...

Reviewed on Yelp

19 June 2016

It's been a long overdue review. I had the guys come to give me a quote and they cleared out a lot of the furnitures and old roof tiles on the same day for my mom. My mom and I are very happy and grateful to them. Thank you so much!!!! More...

Reviewed on Yelp

13 June 2016

I hired Charles a year ago to clean up some remodel junk. He came out the same day and price was fair. Charles was very professional and a delight to work with. Today, I needed old recliner and metal pergola removed. I didn't hesitate to call Charles for the job. He was out same day and his price was excellent! He always shows up with a smile and eager to help out. I highly recommend Charles for any hauling/removal you may need. More...

Reviewed on Yelp