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Charles David Casson Estates

CM1, Chelmsford

(228)
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‘21 Certificate of Excellence, 2021

About

Family owned and ran Estate Agency based in Chelmsford and covering the whole of Essex. Headed up by brothers Matthew and Neil Baldock, our team have over 150 years combined experience in residential sales and lettings.

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Reviews (228)

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4.5/5

228 customer reviews

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16 January 2024

Worse customer service ever.
They rent property under their name that has black mould making your son ill, and black mould on high chairs.
No down stairs lights report September 2023 still not done so trying to eat dinner is difficult as it’s winter and dark.
Fence with all nails sticking out reported in April last year still not sort.
Open electric box with wirse, hot water pile with no cover over so dangerous with kids reported September still not done and loads more.
All they after is commission. They ignore you and try blame everyone else. Take responsibility you let these landlords your your company name and reputation. Avoid
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31 May 2023

Reviewed on Google Maps

10 May 2023

Reviewed on Google Maps

10 May 2023

Reviewed on Google Maps

30 April 2023

Reviewed on Google Maps

30 April 2023

Professional and helpful service at all times, highly recommend

Reviewed on Google Maps

31 March 2023

Absolutely appallingly company. You get a free probate valuation for solicitors to do probate and then they non stop call you. 6 months on I am still being hounded by calls! Nothing like letting a family morn the loss of their father. Badgering to sell the family home is much more important to this company! AVOID for valuations. More...

Reviewed on Google Maps

31 March 2023

The team at CDC have been fantastic, quick to deal with problems and been great to our tenants.

Reviewed on Google Maps

31 March 2023

Reviewed on Google Maps

31 March 2023

Reviewed on Google Maps

31 March 2023

It has always been easy with Charles David Casson. They always keep me informed and are swift on resolving issues.

Reviewed on Google Maps

31 March 2023

We received an excellent service from Charles David Casson from start to finish and would not hesitate in recommending them to others. Macey was very supportive throughout and nothing was too much trouble. More...

Reviewed on Google Maps

31 March 2023

Professional and reliable ,highly recommend,they made my stressful search for a property very easy ,thumps up to Macey ,am very grateful

Reviewed on Google Maps

31 March 2023

The whole process has been carefully explained to me, things have been smooth from putting my house on the market to purchasing. All the options were discussed and carefully thought about when putting my house up for sale. More...

Reviewed on Google Maps

28 February 2023

We were kept informed throughout the whole process.

Reviewed on Google Maps

28 February 2023

Excellent service all round..

Reviewed on Google Maps

28 February 2023

We help maintain CDC properties on the plumbing and heating side and can say what a professional and efficient team they are. It’s great working alongside them. More...

Reviewed on Google Maps

28 February 2023

They are the best Estate agents team in Chelmsford .

Reviewed on Google Maps

28 February 2023

Amazing all the way through.

Reviewed on Google Maps

28 February 2023

Most impressed by the communications from CDC. They worked hard, kept me fully informed, always seemed upbeat but realistic. I love the doc signing system. I'll be back when the property needs letting in the future. More...

Reviewed on Google Maps

28 February 2023

Great estate agents, smooth transition with financial checks and paperwork. Proactive from initial interest to moving in date. Highly recommend Charle David Casson. More...

Reviewed on Google Maps

28 February 2023

Great customer service by all employees. Very helpful with all aspects of our sale and great communication. We wouldn’t use any other company in the future and we would highly recommend to anyone looking to sell/buy or rent a property.

Reviewed on Google Maps

28 February 2023

Great service. Communicative and responsive. I have let multiple properties with CDC and the reason I have repeatedly gone back is because they have been great every time.

Reviewed on Google Maps

28 February 2023

Highly recommend CDC for all property needs, very reliable and fast to fix all property issues!

Reviewed on Google Maps

31 January 2023

1st class service. Total 5 star. Highly recommended

Reviewed on Google Maps

31 January 2023

Great service, professional, very good local knowledge. Highly recommend.

Reviewed on Google Maps

30 November 2022

Reviewed on Google Maps

30 November 2022

Reviewed on Google Maps

30 November 2022

Went above and beyond for us. Kept us fully updated and involved throughout the whole process. I felt genuine compassion when we lost out on properties and support to help find new ones. I recommend this agency to my whole family as I really felt supported and guidance from the whole team More...

Reviewed on Google Maps

30 November 2022

They are a great bunch of people and a total pleasure to deal with

Reviewed on Google Maps

31 October 2022

CDC have looked after several of our properties for several years and would certainly recommend them. An attentive team, and also run some great informative landlord events!

Reviewed on Google Maps

31 October 2022

This company made finding my new home very easy, they was patient and understanding with me and helped me when I asked for it. They really do all they can to make it as smooth as possible. Highly recommend. More...

Reviewed on Google Maps

31 October 2022

In the summer contacted them 3 times to view a house for sale down Greenways, didn’t ring back to any of the messages left (messages left with a member of team but they inform you someone from sales will be in touch). The specific house went off Rightmove. Then got re-added in early autumn. Called twice and went to their office - all these times was the same response someone from sales will get back to you. When we went to their office and spoke to them, they said the same thing, no phone calls received to any of these responses. So all in all don’t expect them to respond to any queries. We were really keen on the house and could have offered asking price. When asked if we would consider using them as our estate agent - what do you think the answer was, no!!! More...

Reviewed on Google Maps

31 October 2022

We were first time buyers and new to the processes involved . Charles David Casson made the journey easy and stress free, keeping up updated with any developments and coming straight back to us on all our queries. We are really grateful for their help in finding our first home and will definitely recommend. More...

Reviewed on Google Maps

29 October 2022

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Reviewed on Facebook

16 October 2022

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Reviewed on Facebook

30 September 2022

My experience with Charles David Casson was extremely positive and I would have no hesitation in recommending their services. They were very responsive, patient and supportive through a stressful process. I felt they were on my side and did everything in their power to progress things through to a successful completion. In particular, Les and Kerry were great to deal with and I thank them for their hard work and efforts. More...

Reviewed on Google Maps

30 September 2022

Myself and my partner dealt with 2 members of staff in particular, both of which were very helpful, whenever we did not understand something they were all to glad to help us, very friendly and helpful through out.

Reviewed on Google Maps

2 September 2022

This confidence and trust have been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Isabella Robert for you have proven all that I have heard about you is the truth, by investing $500 with Mrs. Isabella Robert I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia on
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WhatsApp:+14845314613
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Reviewed on Facebook

31 August 2022

Very good service

Reviewed on Google Maps

31 August 2022

I would like to point the professionalism and integrity that I found in Charles David Casson company from day one and in particular I would like to express my gratitude to SIENNA MARSHALL , her dedication and interest are remarkable and I will give her 5 stars, highly recommended

Reviewed on Google Maps

31 August 2022

Jasmine has always been extremely responsive and very efficient !

Reviewed on Google Maps

31 August 2022

I'm so disappointed at the service rendered to us at Charles David Casson. I really don't get why a 2 bedroom flat will be overcrowding for a family of four (husband, wife , daughter 6, son 4)? I don't understand their reason enough. It's disappointing to know honestly. This is our 2nd attempt with you guys. More...

Reviewed on Google Maps

31 August 2022

The service I have received from Charles David Casson has been excellent. As a first time landlord, I was a bit clueless but the process was explained clearly to me and all of my questions were answered. Macey has been incredibly supportive throughout the entire process and when she has been unavailable, other members of staff have been very helpful. More...

Reviewed on Google Maps

31 August 2022

The team has been thoroughly professional and accommodating of my requests towards the purchase of my house. They have spent time and pulled out the stops, when needed. The whole team is friendly and tuned into the needs of their customers. More...

Reviewed on Google Maps

31 August 2022

From initial introduction a very friendly and professional service. Extremely helpful and super responsive to my questions and enquiries. I would highly recommend.

Reviewed on Google Maps

31 July 2022

Charles David Casson have been amazing at finding me a professional tenant on such short notice and keeping me informed the whole way through. I will definitely be using them again! More...

Reviewed on Google Maps

31 July 2022

Matt and Neil Baldock are two of the most ambitious and driven business owners I have come across. They're also great fun and really nice guys. Charles David Casson is an excellent estate agent - they truly believe in looking after house sellers, landlords, buyers and tenants and put your needs first. Absolutely love their bright new branding too. Highly recommended. More...

Reviewed on Google Maps

31 July 2022

As well as being a pleasure to deal with, Matt and Neil are experts in their field and passionate about all things property. They have built a fantastic team and achieved exceptional results for their customers. As a trusted and reliable agent I would highly recommend Charles David Casson to sellers, buyers, landlords, tenants and anyone interested in becoming a franchisee. More...

Reviewed on Google Maps

31 July 2022

I met with Macey for the initial viewing and both herself and her colleagues by email and phone afterwards. Response and communication was excellent and the whole process has been very easy and surprisingly pleasant. Thank you.

Reviewed on Google Maps

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