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Celsius Plumbing and Heating logo logo
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Celsius Plumbing and Heating

EH7, Edinburgh

(104)
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1 hire on Bark

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Reviews (104)

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5/5

104 customer reviews

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24 December 2019

Brilliant job done by Seb, Aden and Andrew going above and beyond to fix our toilet before Christmas

Reviewed on Google Maps

29 November 2019

Rated highly for: Punctuality, Responsiveness, Quality, Value

Reviewed on Google Maps

29 November 2019

Rated highly for: Punctuality, Quality, ValuePunctual and thorough service. Knowledgable and extremely helpful engineer.

Reviewed on Google Maps

13 November 2019

Great service in installing our new boiler. Really impressed with their professionalism. Contacted a few companies and felt most confident in Celsius whose price was reasonable. Huge bonus that they could do it fast too as we have two children. Only regret is not paying more for a Worcester boiler as the Ideal boiler had two teething issues with controls not working that pointed to its lack of build quality. They were great with after care on prompt follow up too to smooth out issues and concerns. I would recommend them for a new boiler but advise you get a Worcester. More...

Reviewed on Google Maps

6 November 2019

Great experience, the guy was punctual, reliable, professional.He did the job properly and he gave us the right recommendation to keep everything in good condition.

Reviewed on Google Maps

24 October 2019

Friendly, happy staff. I especially liked that I can track my engineer so that I didn’t have to stay home all day.

Reviewed on Google Maps

21 October 2019

Very happy with the service provided by Celcius. Their engineer turned up exactly when he said he would and worked quietly and efficiently. A great job done with a smile. I thoroughly recommend Celcius to my friends and family More...

Reviewed on Google Maps

7 October 2019

Happy with the service provided by Celsius. Communication was great, was really easy from start to finish.

Reviewed on Google Maps

5 October 2019

From booking the engineer through the office, to tracking the engineer right to my front door, I must say I have been extremely impressed with the service. The engineer called ahead of arrival and was polite. Found Celsius via Facebook and I’m glad I called them. I have now found my go to plumber who I have already recommended my family and friends to. A very happy customer. More...

Reviewed on Facebook

27 September 2019

Professional, friendly and efficient. Great service.

Reviewed on Google Maps

27 September 2019

Celsius installed my new boiler for my buy to let property in Leith when i had to replace it, for my health and safety certificate requirements. Sebastian was a great help throughout the process. Highly recommend their service and also now have my family using their services. More...

Reviewed on Google Maps

24 August 2019

Excellent prompt service from friendly staff. Thank you!

Reviewed on Google Maps

23 August 2019

Great service, efficient and stress-free. I had a leaking toilet which was diagnosed and rectified in 24 hours. The engineer did an amazing job and you couldn’t even tell he had been once he had finished as he left the bathroom spotless. Would recommend to anyone!

Reviewed on Google Maps

22 August 2019

Great service from start to finish. Efficient, and hassle free.

Reviewed on Google Maps

29 July 2019

This firm has been superb. The office staff are extremely helpful. They are easy to contact and speak to. They turned my job round amazingly quickly having discussed different options with me. In the house they were friendly, courteous, efficient, tidy and hard working. Could not recommend them more highly.just had Celsius here this morning - efficient, polite, professional, nothing is too much bother. They are five Star every time More...

Reviewed on Google Maps

29 July 2019

This was a very thorough and pleasant experience. My technician was called Richard, who was very personable and knowledgeable. So glad I went to this firm and now feel reassured about my boiler. More...

Reviewed on Google Maps

29 July 2019

10 stars for service. Easy to arrange; helpful engineer who answered all my questions and gave me greater insight into property maintenance. I have already recommended them on! Best trades service I have received ever! Will only trust them. More...

Reviewed on Google Maps

12 July 2019

I can't recommend Celsius enough - as soon as I had a problem, I was able to book them in, get a date and track the engineer to my door. When the engineer turned up, he was so helpful and took the time to not only look at my problem but also give me some advice about a couple of other things I asked about. I'm so happy with the service, the quote I was given, and the competitive price. On the day, the engineer left my house super tidy, and the job looked neat and clean, leaving me feeling confident about having guests over. Superb. More...

Reviewed on Facebook

29 June 2019

Friendly service, very efficient.

Reviewed on Google Maps

29 May 2019

Quick, efficient and sorted the problem. You can't ask for more than that!

Reviewed on Google Maps

11 May 2019

Celsius plumber was great. Worked quickly and was tidy. Good value.

Reviewed on Google Maps

4 May 2019

Very good service, came when they said they would and kept us up to date with texts and a phone call just before coming, replaced our kitchen tap in a couple of visits and waived the call out fee for the first one when the operative was unable to fix the old tap (not his fault, it was knackered). I'd recommend Celsius with no hesitation. More...

Reviewed on Google Maps

29 April 2019

Top class, 5 star service. Fast, efficient, competent and super friendly service - the staff are wonderful. Cannot recommend them highly enough!

Reviewed on Google Maps

25 April 2019

I have used Celsius for a couple of jobs in the house and they have been professional and efficient both times. No complaints at all. Good work.

Reviewed on Google Maps

25 April 2019

If you need a plumber choose Celsius. I’m so glad I did after another local firm let me down. Their Customer Sevice is fantastic 10/10 , easiness to book is great 10/10 , tidy reliable workers are brilliant 10/10. I also didn’t have to take a day off work to wait in, as I was able to track the plumber on route, so gave me time to organise my day. Lastly, I was able to pay easily once the job was completed, for a very fair price. A shining example of how a company who works very hard on the customer experience excels. More...

Reviewed on Google Maps

26 March 2019

Excellent service, all works carried out to a very high standard efficiently and tidily. A terrific business which I will reccomend to my friends, family and colleagues. I was particularly impressed with the ‘Uber’ style ‘track your engineer’ function which meant I didn’t have to wait in all day for them, I was able to take the kids to the park, pick up a perscription and visit granny before getting home to let the engineer in.Would use again.Alex. More...

Reviewed on Google Maps

19 March 2019

This company has restored my faith in using tradesmen. I moved into a flat which needed a lot doing to it and from start to finish the team were fantastic. The office staff are lovely to deal with and the workers on site were professional, courteous and tidy. When they finished I could hardly notice they had been. I had a new boiler system installed and will happily recommend Celsius to friends and family. More...

10 March 2019

Awful, awful customer service.

After issues with the install and full re-plumb of a flat, Celsius' customer service was borderline abusive. I have never felt so exasperated that I felt the need to copy in the Managing Director to seek to resolve. He abrogated responsibility at every turn.

The condition of the flat at the end of the job was utterly unacceptable and rather than focusing their efforts on resolving the situation, they sought to blame others.

This is a company whose primary focus is not on doing good work but on justifying poor work and looking to bill more money.

I would not recommend this firm.
More...

24 February 2019

I can't speak highly enough of the service I received today from Ryan and Ryan for two plumbing issues, and Richard for a boiler service. Celsius are the best plumbers I've ever found - they answer the phone, get someone out to you quickly, and charge reasonably. After a lifetime of awkward and dicey plumbers I'm so pleased to have found them! More...

Reviewed on Google Maps

24 February 2019

Probably the best gas boiler company in Edinburgh , if you look at they're certificates and recommendations on the official site. The quotes are comprehensive and easy for anyone to understand, coupled with the fact they are also very cheap compared to most other companies and better than most. Great company. Very happy buy to let owner. Thanks guys. Greig Sanderson Edinburgh More...

Reviewed on Google Maps

24 February 2019

I can't recommend Celsius highly enough. Celsius have been servicing, repairing and installing boilers and heating systems in properties I manage over the last 6 years. The service from Michael and his team has always been excellent and is second to none. Celsius are always willing to help in an emergency. The tracker service keeps you informed of estimated times for engineers to arrive for scheduled jobs, which is great and avoids having to wait home all day for an engineer to arrive. The engineers are extremely knowledgeable, provide a great service and are always polite and respectful of the properties they work in leaving them as clean and tidy as they found them. More...

Reviewed on Google Maps

11 February 2019

Celsius came to remove lead pipe in my new house. They didn't read the pipes right under the bathroom floor and assured me that when the new mains was hooked up the all the taps etc. would work fine. They didn't. Worse is that they took no ownership of the problem. I had no bathroom and they said they couldn't come back for a week! I had to get anther plumber in who fixed the water but also had to put a new hatch in because in the meantime my new oak floor had been fitted (not knowing the bathroom wouldn't work). More...

26 December 2018

Absolutely delighted with the speed and efficiency of Celsius. Engineer arrived exactly on time and texted in advance to confirm. Job carried out to highest standard. Would highly recommend the company. More...

Reviewed on Google Maps

29 October 2018

Michael and the team at Celsius delivered when I called upon their services a couple of issues at my AirBnb flat. Their engineers and office staff are totally on the ball and I really felt that they were looking after my best interests. I recommended their services to a fellow AirBnb owner who also gave them a big thumbs up. I cannot recommend Celsius highly enough. More...

Reviewed on Google Maps

29 September 2018

Very professional and helpful staff. Spoke with Billie who was great and dealt with my enquiry. Would use again and recommend!

Reviewed on Google Maps

29 September 2018

Fantastic service from a very well ran plumbing company. Loved the fact I could track the engineer when on route, as I was shopping at the time and gave me the time to finish my shop and get home to meet the engineer. No more waiting in all day. Other companies take heed, this is what customers want. More...

Reviewed on Google Maps

29 August 2018

By far the best customer service I've experienced in any trades company. It's pretty obvious to me that Celsius have mastered the art of how to compete effectively in the plumbing business. They communicate well, they appear really organised, the work is done in an efficient manner and to the brief and everyone I've met from this company has an obvious passion for customer service. An easy recommendation. More...

Reviewed on Google Maps

29 August 2018

The gas engineers arrived when they said they would and carried out the work in a professional and efficient manner. Office staff are helpful and friendly,. Would recommend.

Reviewed on Google Maps

29 August 2018

I'd highly recommend Celsius. I had a situation with a tap leak and the service was prompt, efficient and Michael was very helpful and polite. Happy customer. I'd use them again in the future. Thank you! More...

Reviewed on Google Maps

29 August 2018

Excellent service from the lady in the office and Ryan the engineer, my floor was a real mess and Ryan found the problem within 10mins, he nipped away and got the parts needed and replaced it, would definitely recommend and use again.

Reviewed on Google Maps

29 August 2018

Highly annoyed - Based on these reviews I made a booking a week and a half in advance only to be called on the day within the time slot to be told, you need to move it an entire week forwards because of how busy you are. Unacceptable.UPDATE: Mikel called me after this review and arranged to assist me. More...

Reviewed on Google Maps

29 August 2018

Great boiler install from Michael and the team at Celsius. The engineers arrived promptly, wore shoe covers and placed the sheets down ensuring there was very little mess. They also took photos on their tablets and sent me a fantastic job report after the job too. Extremely professional. Would definitely recommend. 5* from where I'm sitting nice and warm! More...

Reviewed on Google Maps

29 August 2018

Excellent job done by the guys last week. Very proffesional job, clean and tidy throughout and very kind in assisting me with a further radiator issue.

Reviewed on Google Maps

29 August 2018

Excellent company, Ryan came at very short notice and fixed the leak from my sink and was very pleasant and polite

Reviewed on Google Maps

19 May 2018

Celsius recently fixed my combi boiler. The water pump had stopped working and we were without any hot water or heating. Celsius came out when they said they would. They even phoned ahead to let me know they were on their way. Their engineer was very helpful and pleasant and tidy. It turned out to be a bigger job than expected but they managed to source a pump for the 9 year old boiler very quickly and it was all sorted in one visit. One of their other engineers even delivered the pump. Great job. Great staff. Great company. Highly recommended. More...

Reviewed on Google Maps

9 May 2018

We had a bit of an emergency when a radiator came off the wall in a holiday let. Celsius came within an hour of me contacting them and got everything up and running again in no time.
Celsius are a very good and reliable company and I recommend them highly. The office staff are excellent too. Thank you!
More...

Reviewed on Google Maps

1 May 2018

Professional/Efficient and Excellent Customer Service! We didn’t even bother getting a second opinion and we definitely don’t regret it. Would highly recommend Celsius to anyone who has plumbing/heating issues! More...

Reviewed on Google Maps

17 April 2018

I Have had the pleasure of using Celsius for the last couple of years. They initially replaced my boiler in my new flat. The work was done quickly, to a really high standard and for a very reasonable price. They offer a yearly maintenance of the boiler and heating system which I would recommend getting. An engineer called Gary was out at my flat yesterday and he couldn't have been nicer or easier to deal with. First class customer service comes as standard for these guys. More...

Reviewed on Google Maps

13 April 2018

Super service always came when I needed them.Office Staff will do their best to help you. the plumbers were clean and efficient and have used them many times and would recommend them .Happy customer.

Reviewed on Google Maps

12 April 2018

Would highly recommend; Celsius prices are very competitive and their work is of a really high quality. Their engineers were very friendly, ensuring they kept my home clean and explained my new boiler and the app clearly. Will be using their services for all my plumbing needs in future. More...

Reviewed on Google Maps