C&E Consult is a Consultancy business, which was formed to help healthcare professionals realise the true potential of their business. Dr. Charlie Fox and Edd Jones, work together to help those businesses take their steps to success - which ultimately culminates in increased profitability through effective recruitment, business systems and KPIs.
However, we can work with a whole spectrum of different businesses thanks to our combined experience and operational knowledge.
We specialise in operational management, which includes business analysis, KPIs, cost controls, marketing, advertising, recruitment, people management and sales generation. Edd is also a fully accredited '6 Thinking Hats' trainer, which is a globally recognised parallel thinking process, pioneered by Dr. Edward De Bono.
We help business owners and managers take ownership of their own destiny and work through those difficult times, which always occur when you are running a business. Effective marketing, sales approaches, operational systems, team management and customer journey always come top of the list, when it comes to getting things right and this is where Edd & Charlies combined experience pays dividends (see below). Ensuring the vital aspects of a business are measured via KPIs is absolutely crucial and cloud based systems such as Fractal and Futrli can be used to help achieve this and form effective and timely action plans for improvement. We like to keep things as simple as possible - there are no prizes for talking in riddles or over complicating simple processes!
We want you to identify everything that is bothering you or worrying you about your business operation, then pick the top 3 things to deal with. We then work together to solve those 3 problems - then move onto the next 3 and so on. This helps focus your attention on what REALLY matters in your business.
Charlie has 30 years of experience within Dentistry and has owned his own fully private Dental Practice since 2003. During that time Charlie has built an incredibly successful Practice, which focuses on delivering the highest level of Dental Care in exceptional surroundings. Customer service is top of the agenda at Hartley Dental (www.hartleydental.co.uk) and the whole team, led by Charlie, focus on providing the gold standard of customer journey for each and every patient. Charlie is also a NLP business management master practitioner.
Charlie has Scottish roots and is an avid cyclist, who often cycles in aid of good causes, such as st. Lukes Hospital in Plymouth.
Edd has been involved in private commercial businesses for 15 years, having started out as a Branch Manager with Securitas UK for the south West of England, where he worked for 6 years. He then moved to the Rank Group (Mecca Bingo) as an Operational Support Manager for the West of England and has also worked as an operations Manager for Euro Car parks in West London. Edd is from a farming background and has even been farm coordinator at Bicton Agricultural College in West Devon. Edd is also director of a building company - DBW Solutions Ltd.
Edd also still actively works on the family farm and is a keen sportsman, playing rugby in the winter and cricket in the summer.
C&E Consult WILL help you and your business, take those steps to success!
Our team attended one of the C&E CPD courses back in April, what a fantastic, informative and enjoyable day of learning. Would highly recommend.
C&E provided our team with an excellent choice of core CPD courses . Ed was kind enough to run the infection control training day on a Saturday for us which was such a bonus. The morning was very informative but also made fun with a lot of interaction and humour. We came away feeling up to date on infection control procedures & management strategies in sepsis. More...
C&E have been helping us with various aspects of our business development for a number of months now and we are very happy with the support they have offered - proactive, communicative with lots of humor - highly recommended!
We invited Edd to our dental lab, to assist with how we approached different situations/problems. We were blown away with his positivity. He really made us challenge the way we think on a daily basis and how simple adjustments could improve our procedures. It has been really good to see all the staff using what they have learnt in the lab in real life situations since. More...
Edd came to our dental practice today and completed a mock CQC inspection for us - I hope the real inspector is not as thorough! I am now confident we can put measures in place to ensure that we do not have any issue when the day comes! More...
We got in touch with Edd and Charlie at C&E Consult as we needed some specific advice on how to take our product offering for TORS Vodka to the next level - specifically with regards marketing our product. We met with Edd, who took the time to listen to what we wanted to achieve, without forcing any ideas or views onto us.
The advice we subsequently received was excellent - very clear, concise and with definitive actions and goals for improvement. It’s helped us up our game and actively start to move our business to that next level.
We will be working with C&E consult for the foreseeable future! More...
We got in touch with Edd and Charlie at C&E Consult as we needed some specific advice on how to take our product offering for TORS Vodka to the next level - specifically with regards marketing our product. We met with Edd, who took the time to listen to what we wanted to achieve, without forcing any ideas or views onto us. More...
Expert advice on tap. A great service and there whenever you need them.
Having decided that my team and I needed to improve our marketing activity I approached C&E Consult. I was impressed with the work they have undertaken with other health based businesses. I was then visited by Edd for initial conversations around our clinic and explained what we are trying to achieve. Edd and Charlie were excellent - what most impressed me was their ability to listen to my team and I, establishing a real understanding of our current position and where we want to be. They have subsequently given me some excellent advice and action points with which we can work quite easily and effectively in the immediate future. I'm looking forwards to working with C&E Consult for the foreseeable future and would definitely recommend them to any health based organisation who is looking for business, marketing or operational management advice! More...