Prompt, professional and friendly service at a good price. I was recommended and I will pass the recommendation on to others.
Very helpful, great communication, would recommend without hesitation
More than satisfied with all aspects of the visit to resolve my computers ails
I have called today to ask of I could buy an item of the shop that I could not find in 5 other shops.. I googled all related places and called asking if they can provide me with an Internet pay as you go for my laptop. As soon as I called this shop I was questioned what I need it for and what sort of phone I have, how much data etc and I felt that finally someone is actually listening to what I need for tonight to be able to do my homework for uni. After I answered all the questions the gentlemen with exceptional manners have explained exacly what I need to do to use my Internet from my phone for free and no need to purchase anything.. I got my problem solved for free. They have my custom for life. Thank you so much for your help and time. You have solved an massive problem for me today with a smile and went an extra mile.Patty More...
I have little interest in the how a computer works, I just want to use it; so it's always frustrating when something goes wrong. Jon was not only able to resolve my computer issues quickly and effectively, he also explained how I can get better use out of my computer. I might not be fully up to speed with the latest technology but with Jon's help I do at least feel that I'm in the 21st century. More...
Very patient and efficient, especially with non technicals like me. Will come here again and recommend to all. Many thanks
Fantastic service in a friendly environment. Everything explained in easy to understand terms. Plus added value provided.
Castle Lane computers were really helpful. My laptop crashed and they were able to recover my data and fix it within a few days. They also helped me to re-download my software and set up the laptop. Highly recommend. More...
I'm not the best with setting up software etc so I really rely on honest and straightforward guidance. I was delighted with the help I got from Castle Lane Computers, particularly their patience in explaining my options for the upgrade. Nothing seems too much trouble for them and they are extremely reasonable with their charges. Definitely highly recommend them. More...
This is how a computer repair shop should be! Friendly and knowledgeable staff; accurate diagnostics; honest advice; speedy but not rushed work. Good price too. A big thumbs up from me! More...
Ghost QC - A Tribute to Ghost
I came from Canada and desperately needed a charger for my phone and my computer. I'm glad I found this place. Quick and friendly service
Have used this computer shop many times, and have always found them to be first class.
The staff are very helpful and when i leave i am always very happy.
Will be using them again in the future if i need to. More...
Staff are most helpful to me and my son. Everything explained in simple terms before doing the job. Prompt and great value too. Ideal for non-technical people. Thank you. Recommend to all. More...
Excellent and swift service! Laptop broken on a Friday, new screen (which had to be ordered in) fitted on the Monday! Would definitely use again and recommend my friends and family to go here!
Superb service - I am extremely pleased with all the help I have been given. Many thanks. P. Fair
Excellent service. My laptop needed a new hard drive, and this was fitted promptly for a reasonable price - now as good as new! They also took the time to explain exactly what they'd done, and to demonstrate the new features. Would definitely use them again. More...
Very reasonable prices and were able to fix my screen. Also were able to explain things/issues with my laptop in simple manner as well as helping me figure out storage issues free of charge. Really helpful and do a great job for really good prices. More...
Excellent Service with full product understanding. Jonathan & team ensures that you have all you require and do all they can to assist with any queries. I would recommend anyone who needs any computer needs to contact these experts. Service levels far and beyond anything you will receive from national retailers. Peter More...
Superb service. Ran into trouble whilst travelling and using laptop for presenting a course. Helpful on the phone and even more helpful in fixing the problem when it needed to go in. Thoroughly recommend using Castle Lane Computers. Thank you to you all... you saved my following days presentation and I picked up a few tips too :-) More...
The owner, John and staff are most helpful and are very willing to take the time to discuss concerns and suggest the best options. I would highly recommend them to anyone needing help and advice. More...
after an intensive 1 hour + of instruction re Windows 10, one hopes to be able to regard this laptop as less of a malevolent being and more of a useful machine.
Really helpful on the spot help with re-starting my laptop when it crashed with all of my uni work on it. Back up and running on the day. Very, very helpful staff, thoroughly recommend. More...
Many thanks for all your help with updating computer. Great service and lots of useful information.
I've used Castle Lane a couple of times before.
I had a problem today with Chrome that I'd unsuccessfully tried to fix by following online help.
Sam was excellent. Took time to listen to me and methodically worked through various issues and options.
I left with it all fixed and having a better understanding. Great value at £15
Happy Customer More...
The young men working at Castle lane Computers give customer service which is knowledgeable, very professional and quick. I am a complete technophobe and they have now sorted out my laptop, tablet and phone and managed to explain what they have done without making me feel like an idiot. I will return if I have any problems and do not hesitate to recommend them to anyone. More...
Marvin P. Android
I live in California now and it was great to find a local place to recommend to my 83yo mother in Bournemouth. We communicate mostly by email so it's important she has a working computer. My mom was very pleased with Jonathan's help and he spent a lot of time at her home on a Friday evening getting her set up. More...