I'm so used to large hospital organization models of customer service that coming here was an adjustment. No pun intended. I'll explain my experience from start to finish: The front desk girls aren't friendly and don't explain much. They're not rude, but they're definitely not friendly. Nobody explains the process of why people are going in and out of random rooms. Apparently one room is where you get popped, one room is where you can get a massage if you want, and one room is where you get "wires and rollers". This is an opportunity where the front desk could be trained to be friendlier and explain the process.On my first visit, Dr Mark explained alot about the chiropractic philosophy. He made a decently nice comparison of chiropractic care to preventive medicine and dentistry. He did an excellent job with the adjustments. My back pain was decreased and I felt much better range of motion. This is where the second opportunity of improvement comes into play. Dr Mark takes you from the chiropractic room and says now we're going to hook you up to wires and rollers. I'm like ok? No clue what that means. He tells you to lay face down and apparently he leaves lol one of the two girls at the front desk comes in without announcing herself or what she's going to do, flings open the curtain, pulls the back of my shirt up and starts applying patches... I'm thinking, what is going on, so I ask if she'll tell me what she's doing... she says something along the lines of, "this is a therapy. Let me know when you start to feel the tingling." I barely start to feel it and I say ok because I'm thinking if I don't tell her to stop in advance this is going to shock me, I then put it together that it's one of those electrical muscle stimulators and a heating pad on top. I guess that's what wires and rollers means... an electrical muscle stimulator known as a tens unit and a warming pad. Admittedly, I felt relaxed afterwards, but I would've really appreciated more explanation of what to expect. I've gone 5 more times and now I just roll with it but I wish the girls at the front desk were friendly, gave explanations, and told you the rationale for each step. Not a bad experience, nobody is rude persay, but nobody is friendly or welcoming in my experience. I'll keep going back to see Dr Mark but I don't go out of my way to say much to him or the girls at the front desk. Just hello, here's my payment, here's my blah blah, and that's it. Not a bad experience, just short and simple. More...
Dr. Mark Abrinica is a humble, kind, skilled chiropractor. I really appreciate all he's done to relieve my low back pain. I love that I can text to schedule an appointment, often same day. I never feel any pressure to schedule extra appointments and I never feel rushed. He takes the time to provide the treatment that is needed that day and doesn't nickle and dime you for stuff. Only cons are the office is a little cramped, but it works just fine! And I wish he used Impulse IQ for treatments, as it's less jarring. If only there were more specialists out there like Dr. Mark, who I can trust to do their best to help me. More...
Dr. Mark is THE BEST chiropractor I've ever had! Very knowledgeable explains everything and has a really cool mellow attitude. He always fixes me right up when I need it. Plus I love that he's one of the few chiropractors that's open on Saturdays and even Sundays sometimes (rarely though but fact that he even does that sometimes is pretty awesome). More...
The best chiropractic services I have experienced. Dr Abrinica cares about your health and is great at explaining your treatment plan and why its recommended. I pay per visit, I didn't feel like I was purchasing timeshare my first day. I'm sure the first consultation is case by case, but I was able to present my MRI and xray images the first visit, which he reviewed and developed a treatment plan immediately. More...
The office staff was very pleasant as well as the DC/massage therapist. I wasn't completely relaxed, the ticking of the clock was a bit distracting. The foot massage felt good but to be honest, I've had better. I will be going back to try the full body massage. I'm always willing to give a second try. More...
I highly recommend Carrollton Chiropractic and Massage. My daughter got me a package and I bought my other daughter one for Christmas. I got the best 1 HR full body massage, complete adjustment and then 15 minutes on the spinal decompression table. The Dr Abrinica was professional, really informative and his procedures that he uses worked better for me than any chiropractor I had been too. Ann Zhang, the massage therapist was truly amazing with her hands. You walk out feeling like a noodle. Go see them. Prices are very affordable too!! More...
Ann is the best. You can close your eyes and relax while she work in your body and does the reflexology
Great Doctor, always so nice and welcoming! Thank you for an amazing service every time :)
Very professional and clean ! I recommend this place to anyone who would like a clean and nice place for a massage !!
Mark is very professional and I got a very good experience there.
They are great! Hours are friendly. Reasonable prices. Go see them. I finally found a new chiropractic home and it's close to home!
Great massage and adjustment just wish they would prepare your back with the roller before adjustment. Instead of doing it in cool body but the massage help before adjustment. Much thanks
Have been a client of DR. MARK since he took over for Tignor (RIP). He has saved my bacon more times than I can count. Today I met RYAN, his new masseur. WOW. She was awesome. Deep tissue massage on lower back and left hip. Hurt it three days ago running. Still sore, will be for a few more days. She has the touch. Deep elbows.She spent 1/2 hour getting into several areas. Have scheduled several more sessions for next week.Very personable, professional.Highly recommend. Always remember to tell her what you want. Deep, light, hard, softer. You'll be pleased. More...
If You Are Looking For Friendly and Family Environment, This is definitely a great place to go! Chiropractor and physical therapist are both great and know what they are doing!!. I felt like new body after I left for just first visit. Will be going back from now on! Thanks! More...
Dr. Mark was great, can’t say enough about him, he took me minutes after I injured my back at the gym and I felt 10 times better after I left there.
My feet felt like they were in heaven.
I hurt my back lifting a sofa and I went to Dr Abrinica because I'm an old customer of Dr. Tignor, RIP, and Dr Abrinica is good at listening and providing the necessary treatment. It felt like a lot had to happen but my pain has eased away and I trust his treatments. More...
If you are looking for a great chiropractor look no further Dr. Mark and his staff is the greatest.
Absolutely fabulous experience and impeccable service standards!! My amazing journey started right when I made an initial inquiry call and ended with me walking out of the clinic after getting my services!! I made the call and spoke with Dr. Mark directly. Explained my problem (muscle pull in middle trapezius muscle). He was very patient and understanding even on the call and explained that he can help me out. I went ahead and set up my appointment with them. My package included one hour of therapeutic massage, examination, chiropractic adjustment, and decompression. And I got every single bit of it to the last drop..!! I got late for a my appointment by about 10-15 minutes.. And first thing was massage. Even though I was late, I still got a full one hour massage.. John, my masseuse, was very professional and supremely good at giving massages. Thoroughly enjoyed it, it was very relaxing.. Post that I had the consultation with Dr. Mark. He is very knowledgeable. He gave me a pretty good primer about what chiropractic school of medicine is.. He was patient, listened carefully to my issue and gave me appropriate adjustment - which immediately alleviated me a great deal. Post that I was given spinal decompression, which was also equally therapeutic. I would definitely go back there. More...
Woke up with neck pain could not turn left. Called and got in within the hour. Dr mark got me a 30 min massage witch was wonderful. As well as seen me following he did some exams and listen to my chief complaint and gave me a much needed adjustment. He had some spray that works better than biofreze and or ice/hot. I left feeling much better than when I came in. Thanks to the entire staff. More...
Excellent service, already booked my next appointment!
They were really helping on explaining the services and made me feel comfortable being there.
Angela N. Graves
Very knowledgeable and gentle.
Ann was magnificent. Will be returning.
I purchased my gift card from Groupon. It as well worth it. I as comfortable and relaxed. I can truly say the young gentleman knows how to make you feel relaxed. Thanks so much for a great experience. I will be returning. More...
I've been using their services since they opened...treating chronic back pain with cate and professionalism.
The staff is wonderful and the care is amazing!
I've known Dr. Mark & his wife for years - I even attended their wedding. They are some of the kindest people I know and are not at all the type of people would steal anything.I read the 1 star review Carrollton Chiropractic received and was very shocked by the allegations. I have a really hard time believing that they copied the logo as one reviewer claimed. In fact, I asked him about her review. Among other things, he told me she wasn't even a patient!I took my son to him last year when he began complaining of back pain. D. Mark gave him a very thorough checkup & he sent us for x-rays. My son felt relief after only a few visits & adjustments. He's been away at college & hasn't been back in a year, but has been feeling great. Only recently he had some back pain, so we took advantage of his being home for summer to pop in for an adjustment & massage which was very helpful. Don't let the bad review deter you. If you are looking for a good, affordable Chiropractor, this is a great place! More...
Dr mark very good person answer all my questions í recomend this quiropractor for all you needs
Good price and good service
Wow wow just amazing experience and loved the nice people and massage (amazing) and then the chiropractor was great too. I will soo be back here!!!!
My boyfriend got me an hour massage Groupon from this place, and it was the best experience I've had! I used to work for massage envy and had high expectations for a massage place, and this definitely beat them. My massage therapist was concerned on my problem areas, and worked exactly what I asked him too. Will definitely return and recommend !! More...
I had a strain on my ankle and had been hurting for like three months. The massage they gave me really helped a lot.
Me encanta todo el trato, todos son muy profesionales la masajista es excelente!! El quiropractico es increíble. Les doy un 100%
Excelente atención todo el personal es atento y cortes todas mis preguntas fueron contestadas el quiropráctico me explico a detalle cada paso de mi tratamiento de una forma sencilla y fácil de comprender excelente lo recomiendo 100.
Don’t go anywhere else, this place is the best!
Wonderful and calculated massage , felt very good after the massage
I threw my back out on Sat before Christmas and made my first appointment on Thursday after Christmas for a massage and adjustment, the massage was amazing, he asked where my problem areas were and concentrated on loosening my back muscles for almost the entire hour. Dr. Mark then did my exam and adjustment sending me for xrays the next day. I have now had five visits and my back is getting better. Highly recommend this office, plus you can schedule and cancel appointments via text which helps if you are delayed due to meetings at work. More...
AMAZING THE BEST MASSAGE EVER ME.johns
If you are looking for completely therapeutic care and/or massage, Ithis place is highly recommended. I left with a healthier body and mind after receiving a 60-minute combination massage and reflexology, for an excellent price. Eastern-style, customized to your needs by a real expert in wholesome healthcare. PS: Don't be discouraged by the location or looks of the office, as it is aalittle hard to find and pushed into a small corner within a strip mall of stores. More...
I got the foot massage. Everyone was nice and I only had to wait less than 5 minutes. Erick did a wonderful job. He made sure I was comfortable and that the pressure was good. I will definitely be making another appointment for a full body massage. More...
I left my appointment feeling very relaxed and glad I took the opportunity to experience a new venue. The massage therapist was amazing!! I will definitely go again.
Dr. Mark and his staff are excellent at what they do and exceeded my expectations!! Best in Carrollton by far!
Anne gave me the best professional massage I have EVER had! I've already booked another. Everyone was very courteous as well. Highly recommended!
Very good massage and not a long wait... however the price on groupon is just the introductory price.
Maria Silvia P.
Bought a back and reflexology combo massage and it was amazing! I left completely relaxed and feeling great. My shoulder was bothering me and after the massage it was much better. The staff is friendly and the place is super clean. Totally recommend it! More...
A great place for Reflexology and Back Massage. Helped my feet and lower back. Also I asked the masseuse for neck pain and the masseuse spent time on neck area.
Pro: The therapist was great & knowledgeable. The place is soothing & relax. I would recommend this place to anyone.Con: front desk lady needs to be more welcoming & customer oriented to especially new customers.
The massage was the best ever. She was knowledgable on where my problems where and how to fix them! First adjustment ever it was good! Easy scheduling and quick.
Dr. Mark rocks. I love the massages and the adjustments allow me to live comfortably.
En particular a mi me ayudó mucho.. tenía dolor de espalda.. muy buen doctor. La amabilidad desde k llegas se hace notar.. lo más importante es que hablan español y puede entenderte en tu idioma.. More...
This is the only chiropractor that has been able to "fix" me. I started with a massage from Susie, she is a goddess to her craft. She found my knots immediately and is very personable. I have been to many massage salons, and speak from experience when I say Susie is the best ever. My treatment was followed by an adjustment from Dr. Mark, he was thorough and the only chiropractor I will ever use again. He is gentle but gets the job done. I had been to other chiropractic clinics in the past and been through a year of adjustments and treatments elsewhere with very little results. However, one session with Susie and Dr. Mark and I am pain-free. They are incredibly affordable too, which is very much appreciated. More...