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capital repair

Eastcote, Greater London

(143)
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3 hires on Bark

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Reviews (143)

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5/5

143 customer reviews

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27 December 2019

Amazing company. Our oven was not working just before Christmas and we had family coming over for dinner. From the very start I found Sue exceptionally helpful at trying to find a way to accommodate us, when they were very busy. Nothing was too much bother. The engineer Viktor was really great at communiacting arrival times and was exceptionally polite. He was smart, very efficient and could not do enough. Oeverall an amazing experience I would entrust to my own family. I will definitely recommend this company and if you are sitting on the fence for who to use, I suggest you try them for yourself and see the difference. * * * * * More...

Reviewed on Google Maps

25 December 2019

For the attention of Mr Pearce MD!We are absolutely livid with the service we have received from your business over the last month. After having one of your engineers out on 23/11/19 to look at our combi microwave job no 901895 the problem was identified,money paid up front and told the part would be in within 2-5 days! after no contact from you 6 days later we called and were told that the part was unavailable but would be located by the end of the week, but yet again NO contact from you & NO sign of any part! following many frustrating calls to you,as we were not kept updated at all.....We spoke with yet another member of staff last week who said that the part had been found and would be fitted today 24/12/19So here we are Christmas Eve & another engineer comes to fit the long awaited replacement part.......And guess what.......it's the wrong part! Sheer incompetence!! Thank You Mr Pearce for messing up our Christmas plans....we are very angry and let down to say the least! How can the wrong part be ordered when photos and part number have been documented?Unfortunately the engineer who attended today bore the brunt of our anger & in fact he was very polite & knowledgeable.If I could, I would score your business zero stars for customer service! More...

Reviewed on Google Maps

22 December 2019

Saved my Christmas, John came out from Capital Repairs to our elderly cooker and done a great job in fixing it within half an hour also very good price, keep up the great work Capital. Alan

Reviewed on Google Maps

21 December 2019

Great service, friendly honest company, done a great job repairing our gas cooker just before Christmas, many thanks. Alan

Reviewed on Yell

15 December 2019

I am impressed. This was the only company in London that would install an American fridge-freezer in my first floor apartment (up a flight of difficult stairs). They came on time and installed on time. There was a slight problem with the fridge that was promptly fixed the next day. This is a very responsive and competent organisation, from the sales person through to the installers. I can thoroughly recommend Capital Repairs. I know where I am buying my next appliance. More...

Reviewed on Google Maps

8 December 2019

Had an emergency with our washing machine. Capital repairs got an engineer out to us the next morning and after describing the problem they had several parts in the van ready. One of these fixed the machine and they got it working again within 20 minutes. Very pleased More...

Reviewed on Google Maps

30 November 2019

Our cooker has been very noisey and has been getting worse and worse, Capital Repairs engineer called to us and its now fantastic after fitting a new fan assembly, great friendly professional engineer fixed the cooker on first visit with the part from the van and good price thoughly recommended. Soori

Reviewed on Yelp

30 November 2019

Our cooker has been very noisey and has been getting worse and worse, Capital Repairs engineer called to us and its now fantastic after fitting a new fan assembly, great friendly professional engineer fixed the cooker on first visit with the part from the van and good price thoughly recommended. Soori

Reviewed on Yell

29 November 2019

Marcel Dumidrescu, a professional engineering, helped me to solve a big trouble.

Reviewed on Google Maps

24 November 2019

Excellent all round service, throughly recommended. Mark

Reviewed on Yelp

24 November 2019

Excellent all round service, throughly recommended. Mark

Reviewed on Yell

6 November 2019

Marcel was amazing. Very knowledge and super helpful. The best engineer that I have had from Capital Repairs. Thank you

Reviewed on Google Maps

6 November 2019

Capital Repairs were extremely good. The engineer, Gary, knew exactly what he was talking about, very professional. Fixed my oven in no time! I would highly recommend him.

Reviewed on Google Maps

1 November 2019

The door catch was broken on my very old gas cooker. When I phoned Capital Repairs I was given a next day appointment. Marcel came and was not able to do anything as he didn't have the part. When I originally booked I gave full details. Still never mind as when Marcel returned with part he was very polite and did the job so quick and efficiently I couldn't wish for more. Good job done. More...

Reviewed on Yell

23 October 2019

Good engineer and helpful too

Reviewed on Google Maps

28 September 2019

Used Capital repairs for my cooker repair, they was very fast and efficient the part they required was already on their van and were able to fix my cooker on 1 visit - high recommend will be returning - thank you

Reviewed on Google Maps

27 September 2019

Excellent service, Our AGA cooker stopped working all of a sudden. I called Capital Repairs and the office were brilliant, arranged an engineer to come out the next morning and our AGA is now up and running better than ever, Great service all round, thoroughly recommended.

Reviewed on Google Maps

27 September 2019

Washing machine problem resolved really professionally and part ordered. Part fitted quickly and machine checked and ready to go. Can’t thank 02 Jason enough for sorting out the problem with real expertise and advice about how to maintain machine in the future. More...

Reviewed on Google Maps

24 September 2019

Marcel came and fixed our washing machine door. He was very polite and very quick at his job. I will be definitely using your company again. Overall excellent service. Thank you so sooooo much. More...

Reviewed on Google Maps

23 September 2019

Engineer Marvel called to repair our washing machine ,very polite very efficient ,and clean and tidy .Highly recommend

Reviewed on Yell

21 September 2019

Great job, out rangemaster cooker stopped heating, we called Capital Repairs as out friends have used them befire with a good recommendation, the engineer called as requested and even gave us a 30 min notice as well when he was on his way, fixed the problem the element had blown all for a very reasonably charge, thanks for saving our day. Well recommended. Tom

Reviewed on Google Maps

19 September 2019

Great job, out rangemaster cooker stopped heating, we called Capital Repairs as out friends have used them befire with a good recommendation, the engineer called as requested and even gave us a 30 min notice as well when he was on his way, fixed the problem the element had blown all for a very reasonably charge, thanks for saving our day. Well recommended. Tom

Reviewed on Yell

14 September 2019

My electric Cooker was producing excessive smoke. Marcel from Capital Repairs came and resolved the problem swiftly and efficiently. The call centre staff were also very friendly and professional. I have no hesitation in using this company again and would hapily recommend them to family and friends. More...

Reviewed on Google Maps

14 September 2019

Thank you marcel to repair my washing mashine and oven..thanks a lot

Reviewed on Google Maps

14 September 2019

Engineer came to fix my washing machine. Was polite, on time and knowledgeable. Can't thank Capital Repairs enough as I have a messy toddler and couldn't be without my machine. Will recommend them every time

Reviewed on Google Maps

23 August 2019

Great service and friendly engineers

Reviewed on Yell

29 July 2019

Great service by friendly staff - Marcel was awesome and fixed our grill before he could even finish his tea! Now that is fast...

Reviewed on Google Maps

29 July 2019

Excellent service, Marcel came and fixed the problem straight away. Explained what he was doing and what I should do to avoid the problem happening again. Definitely recommended, I will be using them again if i get any issues with any other appliances! More...

Reviewed on Google Maps

29 July 2019

Hi there, I must recommend Marcel from Capital Repairs. He was very knowledgeable and fixed the issue with my fridge freezer in a very timely and efficient manner. He was super friendly, courteous and tidy, and got the issue fixed within the time frame.He also rang 20 minutes before to say he was on his way which was very helpful to me.Would definitely recommend Capital Repairs again to all of my friends and family and would use them again! More...

Reviewed on Google Maps

19 July 2019

Again I have called capital repairs this time to purchase two appliances, I needed a washing machine and an oven for my daughter. Again Capital have surpassed themselves, great customer service from Dan the sales rep right down to the delivery men first rate thank you so much. More...

Reviewed on Yell

10 July 2019

I was very impressed with the work that was carried out on my New World oven. The fault was located quickly and the engineer took the time to show my exactly what was wrong and what was causing it. Very efficient had the spare part on his vehicle and my oven was up working again within approximately 1hr & 20mins. Exceptionally good service. More...

Reviewed on Yell

30 May 2019

Great service all round in repairing my cooker. Would highly recommend

Reviewed on Yell

28 May 2019

Very good experience with them they worked to the allocated time frame and to a good standard, particularly happy with Abz who has great customer service and helpful throughout. Happy with my new appliances.

Reviewed on Yell

23 May 2019

I called out Capital Repairs when my washing machine decided to give up the ghost and I'm so glad I did! Expecting to be told that my machine was beyond repair I was actually pleasantly surprised that their engineer was able to fix it. Not only did they save me money but the washing machine is running as good as new. First class service all round! More...

Reviewed on Google Maps

11 May 2019

Fantastic service - fixed my sebo Hoover same day in under 15 mins

Reviewed on Google Maps

25 April 2019

Very professional staff! Punctual and efficient!They fixed my Miele wash and dryer in no time! Thanks Capital Repairs! I would strongly recommend to Anyone to use this company !!!!

Reviewed on Google Maps

8 April 2019

I am really pleased I called this company. Awoke to my dishwasher making all kinds of strange noises. Within two hours Marcel arrived and a sort time later the appliance was fixed and happily working again. Marcel was polite, tidy and wore his overshoes. There was no mess or fuss. Prices were really competitive too, so within half a day all was done and back to normal. Thanks very much Capital, I really appreciate your help. More...

Reviewed on Yell

8 April 2019

Very professional staff! Punctual and efficient!They fixed my Miele wash and dryer in no time! Thanks Capital Repairs! I would strongly recommend to Anyone to use this company !!!!

Reviewed on Yell

31 March 2019

Can't praise too highly the service of this company. A special thank you to your engineer named Mekar who was so helpful, courteous and determined to get things right for us so that we were happy. Would recommend this company for efficiency and courtesy. More...

Reviewed on Yell

verified
11 March 2019

Washing Machine Repair

Mark was great and sorted my leaking washing machine within an hour! Speedy response from the team also - same day service.

24 February 2019

Absolutely fantastic service, very easy to get the repair booked in with the helpful and friendly support staff. They made a repair to restore our night storage AGA cooker which was punctual and up and running straight away. Received a follow up call from the engineer to ensure everything was working fine. Will only use Capital for future repairs. More...

Reviewed on Google Maps

16 February 2019

Called capital repairs for my dishwasher they came out the next day and got it working again excellent service

Reviewed on Yell

15 February 2019

American fridge/freezer broke down Wednesday evening, rang Capital repairs (who we had used back in 2014) that night and arranged call out for next day. Was told it would be afternoon call, engineers rang 30mins before he arrived to confirm he was on his way.We thought it could be the compressor and Gary feared the same when he turned the machine back on, but after a thorough check he found it to be a relay unit, which he replaced. In this day and age it’s unusual to find a tradesperson who knows their job inside out and has scruple, it would have been quite easy for him to have charged us £££ and replaced the compressor.Highly recommend this company. More...

Reviewed on Yell

29 January 2019

Very happy with the service we received from Capital Repairs. Our engineer Jason (02) was friendly, helpful and informative. He was extremely thorough in repairing our cooker and left no mess behind him. Would be happy to recommend this Company. More...

Reviewed on Yell

25 January 2019

Amazing honest service, with extremely knowledgeable staff. Jason the engineer explained what he believed was the issue, showed how he came to that conclusion and repaired a washing machine that had almost been given up for the washing machine gravy-yard. We had called a number of repair places all offering different prices and different guarantees. If you are looking for a company that can repair you broken white goods at an extremely competitive cost with great service and communication, look no further. Would recommend to everyone and they have earned a customer for life.Thank-you More...

Reviewed on Google Maps

16 January 2019

Same day arrival and repair. What more can you ask for. Great service

Reviewed on Yell

12 January 2019

We had to call out Capital Repairs as our Bosch Fridge Freezer had suddenly stopped working, found them very reliable, turned up when thy said they would even on the weekend and the job was completed very quickly on the same day, very reasonably priced too, thoroughly recommended. J

Reviewed on Yell

26 December 2018

Our Hotpoint cooker of 20 years finally gave up on us recently and after speaking to Capital Repairs about the possible issues over the phone with their helpful staff, they consulted an engineer and it was diagnosed a new fan oven heating element and grill element were required. Based on this discussion and the costs we decided in advance it would be best to replace the oven and Capital Repairs gave us a very competitive quote on a new Hotpoint, which we accepted. They delivered and installed the new cooker (and took away our old one) within a few days and the engineers who attended couldn’t have been more polite and helpful. They took the time to run us through the controls and how to activate the extended warranty and didn’t leave until we’d asked all the questions we wanted. A week later and the new oven is performing perfectly and we’re really pleased with the service we received. More...

Reviewed on Google Maps

26 December 2018

I would just like to write and thank you and the team of engineers who sorted out our Cooker Extractor.The Engineer who attended site was truly a ‘Knight in Shining Armour’ and really understood the frustration of not having a working extractor at Christmas time. To say he pulled out all the stops is an understatement, and my wife is without doubt eternally grateful to him and his associates.Thank you ever so much for going the extra mile.I wish you and all your team a wonderful Christmas and a great New Year. More...

Reviewed on Google Maps

13 December 2018

Been using Capital Repairs for over 10 years now for my kitchen appliance repairs and have been very satisfied with the service they offer. Last week my oven broke down, typical just 2 weeks before Christmas when I will have a house full of guests to cook for! As usual I called Capital who sent out the engineer who was very honest in telling me it was time to replace my oven as it needed several parts to get it fully working. A bit of a shock but it has served me well for many years. He rang the sales department who within the hour had sent me an email with 3 different ovens to choose from based on the specifications I had requested. After choosing one I was told it could be delivered and installed within the week and today this was done. I am delighted with my new oven and the efficiency and helpfulness of all the staff at Capital Repairs. Thank you again, I shall think of you all as I sit down with my guests at Christmas!! More...

Reviewed on Yell