Call Handling Solutions
Stafford, Staffordshire
(16)
Stafford, Staffordshire
(16)
As an SME, one of the biggest challenges we all face is gaining more business in the most cost (and time) effective way possible.
With our outbound B2B white label calling service, we reach out to the clients that you want to work with by telephone as though we were working in your office, for your business.
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16 customer reviews
Linda Butler Was Cox
I would like to express my huge thanks to Bruce and his team at Call Handling Solutions. It is great to see a company believe in their product by offering a 14-day free trial, so you can experience what is available before you make any future commitments. We setup the free trial and tweaked the message email style to are more suitable design. The trial went well, and we receive very positive feedback from our clients. From the feedback there was no question that we would be continuing with using your services and we believe you are an asset to our business going forward. Holiday time is usually very stressful in coordinating all the telephones to go to voicemail using the usual BT diverting option. This time is was so hassle free, we just left everything as is and let Call Handling Solutions do the rest. This meant I wasn’t getting emails from frustrated customers saying, ‘nobody is answering my call have you closed’ and ‘I have called several times and not getting through’. Thank you for making it easier to relax on holiday without worrying about missing any important calls. Your team are very polite, professional and accommodating in taking my customers calls and my customers think your team is part of the Butlers Vehicle Solutions Limited’s team. If you want to make your company more professional by all calls being answered and the appearance of being a large company, then there is no better way than use Call Handling Services. We would not hesitate in recommending you and your services in the future. Thank you again for everything. More...
Reviewed on Facebook
Irby Motors
This is our second month with this company, they have been brilliant, more cost effective than money penny who we tried, I've recommended to lots of other businesses In the past our mechanics had to drop what they were doing to take a message which is bad, but we only got half a messageBill Silcock
Reviewed on Google Maps
Swan Physio
TESTIMONIAL CALL HANDLING SOLUTIONSBruce RidleyBeing a Multidisciplinary Health Clinic, with complex client needs I was not convinced that anyone, other than staff trained and working directly with me could answer our phone calls. How very wrong I was!We decided to take a chance with Bruce and Call Handling Solutions as cover for our phone during our clinic shut down over Christmas – we are glad we did and have not looked back!As all business owners will know, missing a call from a potential or existing client is not good – Call Handling Solutions take that worry away.Bruce set us an account up quickly, got it tested and has tweaked things in a very reactive way which gives our clients a great service when we are unable to answer their calls.The emails with the call details on are easy to understand and make returning the calls quick and easy.We have now taken out a monthly contract with Call Handling Solutions and find it a very cost effective way to not only free up valuable employee time, but to continue to provide our clients the high quality of customer service they have come to expect from us.I have no hesitation in recommending Bruce and Call Handling Solutions to not only provide a great value solution but a personalised service to ensure effective running of any business. More...
Reviewed on Google Maps
Carys Roberts
TESTIMONIAL CALL HANDLING SOLUTIONS Bruce Ridley Being a Multidisciplinary Health Clinic, with complex client needs I was not convinced that anyone, other than staff trained and working directly with me could answer our phone calls. How very wrong I was! We decided to take a chance with Bruce and Call Handling Solutions as cover for our phone during our clinic shut down over Christmas – we are glad we did and have not looked back! As all business owners will know, missing a call from a potential or existing client is not good – Call Handling Solutions take that worry away. Bruce set us an account up quickly, got it tested and has tweaked things in a very reactive way which gives our clients a great service when we are unable to answer their calls. The emails with the call details on are easy to understand and make returning the calls quick and easy. We have now taken out a monthly contract with Call Handling Solutions and find it a very cost effective way to not only free up valuable employee time, but to continue to provide our clients the high quality of customer service they have come to expect from us. I have no hesitation in recommending Bruce and Call Handling Solutions to not only provide a great value solution but a personalised service to ensure effective running of any business. More...
Reviewed on Facebook
Dave Hughes
John and the team were very professional and met all our requirements with ease. Happy to recommend a first class outfit.
Reviewed on Google Maps
Karl Lehmann
Great 24/7 service. Helps us be available to our clients even when away from our desk! Thoroughly recommend.
Reviewed on Google Maps
Rob Mackley
Thanks to John and the team for the outbound sales calling you've been carrying out for us. We've been really pleased with the results and generated some great leads and appointments.
Reviewed on Google Maps
Rebecca Moloney
My clients can't believe this is a call handling company, they have all complimented me on the professionalism of "my staff".
When I've explained the set-up, they've been pleasantly surprised.
Excellent service, highly recommended.
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Reviewed on Google Maps
Office PN
This company is very easy to work with and clearly know what they are doing. They are very cost effective with a hassle free service. We would definitely recommend this company to anyone and we shall continue to use their services. More...
Reviewed on Google Maps
Anna Woolliscroft
Using the Call Handling Solutions call management service has been of great benefit to our business. Not only does it save time because sales and utility calls are screened but it also means that we only have to deal with qualified customer and prospect queries. The service is cost effective, reliable and it's easy to change call notes should a member of the team be on holiday. Highly recommended. More...
Reviewed on Google Maps
Philip Oakley
I have used Call Handling Solutions for 24/7 call handing and always found them to be professional and efficient. I would not hesitate to recommend Bruce and the team and have already done so to my clients.
Reviewed on Google Maps
Ian Owen
CHS do a great job for me, my clients have all been impressed by the seamless nature of the service and it presents a completely professional approach to my business when I can't handle the calls myself.
Reviewed on Google Maps
Conspicuous CBM Ltd
Call handling is something we as a business have avoided in the past few years as we have thought that it would be poor value for money, restrictive, ineffective and put off customers who came across us via the service. We have been very happy with the results with using Call Handling Stafford these last 6 months. The service has been superb value for money; tailored for our business needs precisely; new ideas on how to use the service have been forthcoming from the team on a regular basis; and the reaction from customers who have experienced the service has been very pleasant. We recommend the service and the Call Handling Stafford team to all our colleagues and acquaintances. More...
Reviewed on Google Maps
Stuart Walton
Call handling is something we have shied away in the past as we have thought that it would be costly, ineffective and not put the best public face for our business with people who called us. I have been more than pleasantly surprised with the results with using Call Handling Stafford these last few months. The service has been superb value for money; the service has been tailored for our business needs very precisely; new ideas on how to use the service have been forthcoming from the team on a regular basis; and the reaction from customers and associates who have experienced the service has been excellent. I cannot recommend the service enough, and happy recommend the Call Handling Stafford team to all my colleagues. More...
Reviewed on Google Maps
Kelly Pierduta
Having met John and his team it is great to know that they are supporting businesses to make a good first impression, which is an important factor in securing clients. I am reassured by how professional, friendly and proactive the team are that they deliver a high quality service and care to their clients. I would recommend any business that is struggling to answer calls or even businesses thinking about offering their services out of hours, to arrange a meeting with John and the team to find out how they can help. More...
Reviewed on Google Maps
Tom Hulme
We use Stafford call handling for our incoming calls as we are on site a lot of the time and don't want to miss calls. We are provided with an excellent and cost effective solution. We have had great feedback from our customers and would highly recommend Stafford Call handling to any small to medium sized businesses More...
Reviewed on Google Maps
