Excellent customer experience. As always, I was extremely satisfied with the service Andrew provided. This company cares and values their business.
We were having an issue scanning and Steven Hogan was able to quickly troubleshoot the issue and implement a solution for both our offices.
Matthew Tahmasian was great at assisting me! Very professional
Matt was fabulous in helping resolve my many Outlook issues. He was tenacious in his efforts to get every issue resolved. Thank you, Matt!!
Matt T at Cal Net was incredibly helpful, knowledgeable and friendly in helping figure out my IT server issues.
Juliana with the help desk was awesome in supporting my co worker and me with our email issues. Things were completed in a timely and efficient manner. She was extremely helpful with the issues we couldn't resolve. More...
Juli is very attentive and helpful with answering any questions(: wonderful tech support!
Issue was resolved quickly over the phone once I was contacted.
Always on the ball with a consistently quick response time! I'm equally impressed at what Cal Net can do remotely, especially with minimal initial information provided to them per service ticket. I have total confidence in their abilities! More...
Very experienced and great at responding timely.
Kevin Nguyen always Helpful. There when you need him.
for Kevin Nguyen and James Sanchez - Escalation Engineers.
Kevin Nguyen has been indispensable at our company. Very quick to respond to requests or questions at anytime of day or night. Kevin keeps everything working smoothly and makes sure that we are protected at all times. The sweetest guy ever! I highly recommend! More...
Kevin Nguyen has done a superb job for us over the period reported here. He is always responsive and finds and solves the problem promptly and effectively
I have been a customer of CalNet for the past 10+ years and have had several different technicians assigned to the account during that time. For the past five + years, our technician has been Kevin Nguyen. We are a small business in Southern California and Kevin both recommended and installed our computer systems and maintained them at both our offices and homes. He was the consummate professional and was available virtually seven days a week and all hours of the day to take care of all technical problems. He took what seemed to be major issues and always had quick practical solutions to our questions and problems. He worked well with all of our staff and executives and we considered him to be a highly competent computer technician. More...
Gilbert at Calnet is THE BEST!!! We use Calnet for our company tech and each and every time I am fortunate enough to get Gilbert to help me, he logs into my computer, takes over and solves the problem. One of the most frustrating and complicated parts of any business is the technology and I am so relaxed and at ease when he handles the problem. I simply sit and watch-no stress, no tension - he just handles it. He returns calls and emails very fast and takes control of the situation. Every problem we ever have, he fixes remotely. I highly and adamantly recommend Gilbert and Calnet if you want your technology maintained and any problems solved. Have one less problem at work-get Gilbert on your team! More...
Today's experience with Calnet was best ever. Refreshing. I called and someone answered the phone, inside 30 minutes Matt called me back and helped me. Thank YOU!
When I call for technical help with computer issues, I hope CJ answer the call. Over the years I've gained confidence that he can fix any computer issues presented to him and he does so quickly. He's a "keeper".
CJ has been so helpful to our company. I have been helped by him for over 5 months now and he has always exceeded my expectations he always has a solution and gets it done same day or ASAP. Thank you CJ for treating our company with great care! More...
I was having issues getting a printer to work with a computer using remote access. Matthew Tahmasian was the tech who helped me. I don't think I have ever seen a printer give anyone this much trouble, But Matt pulled through and got it up and running. He was very kind and professional. Did all he could to solve my problem. I am super exited to print everything now. lol. Very great help. More...
CJ is so amazing I wish I could give more than 5 stars. If you ever need help ask specifically for him. He will find a solution quickly and won't stop until he figures it out. He definitely has a love for this type of profession and you can notice it right away. Thank you for dealing with me and our crazy buisness! More...
Matt Tahmasian is very helpful and completes our requested projects very quickly! : )
Matt Berry was my tech today and was extremely helpful getting me signed back into my computer and helping me get the app on my phone set-up!
Matthew Berry helps maintain my network and software issues. He responds quickly and makes life easy for me.
Matthew was one of the best I've dealt with to date at CalNet and I've been working with them for probably ten years or more. He is quick, clear, knowledgeable and courteous. He also takes the time to explain to you what he's doing along the way, which I love! A+++++++ service! More...
Matthew made trouble shooting a printer problem a breeze!! He was very patient and gave great direction.
Followed up the next day to make sure issue was properly resolved.
Matt Tahmasian was very helpful as a remote engineer, speaking to each step and detail with great clarity and patience.
Corrected Issue immediately. Great job!
Matt - was very professional and helpful and took time to explain in detail what he did to correct the FW - web content issue. Great JOB
Don Crisostomo (CJ) did a great job! He diagnosed the problem and kept following up until the issue was done.
Matt is a great engineer that I ask for every time I call NexusTek. He's responsive, fast, and knows exactly what I'm doing and he has great customer service all the way through! I definitely suggest asking for him the next time you call for some IT help! More...
Vincent is always very polite and positive when assisting me. Great job!
Thanks to Matthew Tahmasian for your help so we can restore our network quickly with less downtime for our end users, greatly appreciated.
Calnet did a great job figuring out what was slowing down programs on my PC. Matt Tahmasian solved the issue and did not require me to stay on the phone the whole time. I highly recommend this company for small business' IT services. More...
The Service Desk Engineers team is outstanding! Matt Tahmasian & David Doran are extremely helpful, efficient and personable.
Vincent at CalNet is truly a saint. Always takes his time to help me out with all my I.T. issues, especially scary phishing attached. Highly recommended!
Called with a problem that was keeping me from being able to work and within 10 minutes they had fixed it! Thanks, CJ!
Matthew was extremely helpful setting up Microsoft office on the office computer! He was consistent with following up and making sure everything ran as smoothly as possible.
Matt Tahmasian was the engineer that responded to my ticket. His service and communication was incredible. Response time down to the minute of our appointment. Highly satisfied and would recommend him and the calnet team to anyone in need of IT solutions ! More...
Matt T and the rest of the Cal Net team have always been excellent, professional and friendly and they get things done fairly quickly. This time around was no different. Our firm had an issue with a remote user not being able to connect to our main office that was beyond my basic knowledge of computers and networking so I reached out to Cal Net. Matt responded, gathered everything that was going on and was able to pinpoint and resolve the issue quickly. On top of that Matt even waited until after closing hours to fix the issue as to not interrupt any of our remote users. I would definitely recommend Cal Net! More...
Very efficient, personable and effective outcome achieved!
Vincent was quick to respond and efficiently got me back into my computer!
Julianna was awesome; her customer service went beyond what we asked for. She was patient and efficient with us as we navigated our way through a software installation. She was a pleasure to work with.
Matt Tahmasian was a rock star! He was thorough and friendly! Great job!
As some one who typically can handle his own technical difficulties, when I ran into an issue I could not handle, Matt Tahmasian was able to work with me for several days to solve my problem. He was resourceful, polite and collaborated with me to ensure I had the full use of tools to work on my project. More...
My experience with Matt T. was beyond AMAZING! So helpful and easy to talk to. Solved all my problems & was very patient with all my questions & concerns! 100% my go to guy now!
Matthew was great! He was prompt, efficient and courteous in resolving my issue quickly.
CJ did a wonderful job. He patiently worked with me and support from another company to resolve a database error. He made sure the problem was fixed completely. Thanks!
Very pleased with the speedy set up process during installation of my new computer. CJ was very helpful even with issues that came up later with my scanner. Very professional! Thank You so much. More...
I have had excellent help from Matthew Tahmasian of Cal Net. Highly recommend!
I had an issue while working outside the office and Matt Tahmasian responded to the service request quickly and resolved the issue in a courteous, professional and timely manor. Nice to have that kind of support when you need it! More...
Scott worked on my project for over 3 to 4 weeks was very persistent as well as patient with the progress and didn’t stop until we were completed the end result was exactly what I had hoped for and would like to thank SCOTT for his efforts .
Very friendly and helpful. Resolved my IT problem quickly.
Great business, excellent service.
Kevin Nguyen offers excellent customer service
Kevin Nguyen is reliable, and knowledgeable. I only want Kevin to handle any IT issues!
Kevin Nguyen is an IT professional on top with the latest technology to recommend for our business processes
Great service from the whole crew, especially Steve Cello. He went above a beyond to fix a software issue we were having, nobody else could find the fix that worked. Thanks guys!
David Doran provided great customer and IT service!
Mr. David Doran at Calnet was great! He received my email and within the hour he replied to let me know what the issue was and after I asked if he could change some settings he completed the task and followed-up to confirm!
Quick and professional service!
Scott is always very helpful and very nice.
Jet Edge Client Relations
Gilbert was quick to set up my computer and left his morning open for me to make sure everything was updated. Made for a seamless transition of devices!
David Smith provided excellent IT service. He resolved my issue promptly!
Thank you CalNet for your continued service. You have a great staff, that is knowledgeable and experienced.
I always get prompt, top-notch IT support from the team at CalNet, David Smith in particular has been a great resource for our Company.
A pleasure having access to smart people for complicated tech info. The best in OC!
We've been with Cal Net for years now and from the remote guys to our technology consultatnt everyone has been super responsive to our tickets and patient in helping us understand the plan for our company. five stars and highly recommended for any business looking to outsource their I.T. department or get help for internal staffing issues. More...
Always so helpful thanks Cal Net!! We probably require more hand holding than most but our TC Gerry always takes time to explain things and makes sure we understand his recommendations and next steps. A++
David our Cal Net engineer was very helpful and fixed our issues so quickly. Fast and friendly support as always! : )
I am an unabashed apostle of Cal Net. I can't sing their praises enough. They have been a huge asset to our firm. Prior to hiring them, we had a revolving door of IT people, never finding the right mix of skills to match our workload. As a mid-size firm, we don't have the volume to justify hiring a large IT team but need the same scope of services found at large, national firms. Cal Net fills that gap. They provide us with a deep bench and the necessary technical support to tackle any problem. Because of their size and experience in multiple industries, they attract top talent and know how to work in a highly professional environment . We still maintain an in-house IT team, but they are able to focus on customer service and responding to the day-to-day needs that impact our attorneys and staff the most. Cal Net handles the rest. More...
Cal Net Technology is my life line!! We've been a client of Cal Net for approximately 15 years starting out with occasional consulting and support, to an on-site engineer daily, to an on-site engineer plus a weekly visit from a senior engineer, and we've now added a technology manager. As our firm grew rapidly, each of these positions played, and continue to play, a crucial part in keeping our business running smoothly. Whether it's equipment changes, software updates, the latest in security, fiber optics installation, our VOIP phone system, etc., I depend on Cal Net to keep me informed of what's the latest and greatest and how it fits into our needs. They keep us running on a daily basis and help me plan for our future needs. I can't imagine running our firm without Cal Net on my team! More...