Burgundy Basin was our venue of choice for both our wedding ceremony and reception. Carl and Mike were great to work with and made the planning process a breeze. On the day of the wedding everything was perfect, the staff was great and the food was delicious. I wouldn’t recommend anyone else. Thank you all again! More...
Mary Jo Di Noto
We had our church banquet and everything was wonderful from the buffet to the service. It was a great time!
My wife and I recently held our wedding here and it was a wonderful experience. Everyone was extremely helpful throughout the entire process. They helped make our wedding and reception perfect. The staff working the evening was top notch, especially the coordinator they included. She was fantastic at ensuring everything went as planned, so all we had to do was to sit back and enjoy the evening. She kept things moving seamlessly without us ever feeling rushed. Burgundy basin and its staff helped make our wedding unforgettable. More...
Had fun at the car show. Wish shows would keep going in the area when the weather is nice...
My husband and I got married here on July 27th and it was beyond our expectations! The owners and staff were throughly helpful during the entire process of making our wedding day a breeze! Our guests loved the food just as much as we did! Also, our cake was beautiful! They are extremely organized and fair pricing for a magical evening! More...
Beautiful wedding reception, so much fun! But..the drinks left a lot to be desired .
Awesome customer service
Great food friendly atmosphere very well kept had a great time at friends wedding
Mike is awesome! He has a lot of energy and is there for you, to help make your day special!
Femi Kevin Murphy
Great staff, food, and venue! Thoroughly enjoyed DJing the wedding there. Looking forward to my next event there in a few weeks.
The food was very good and nicely decorated for the event.
Nijiyyah Verna Phillips
Very lovely place. I went to a wedding reception. Bathroom clean. Staff was very organized. I gave 4 stars due to the food. The mushroom was server cold. The chicken was over cooked. The other food was good. More...
We just had our wedding there. The staff is very helpful, food was delicious, place is very clean, and peanut safe. Recommend this place to anyone looking for a venue for any event.
We had a wedding reception for my daughter there. Staff was very personable and attentive to everyone. Good food, good service and the best memories! Do yourself a favor and book with them !!!! More...
Bausch &Lomb picnic
Great place to meet friends and enjoy the great outdoors with our cars
Great place for parties, and car shows
Very nice and cozy atmosphere and the Manager/owner Mike is a great guy..
Nice small car show with music, food and beverage. Usually only stop in for a quick minute to view the cars but always a nice atmosphere.
Great food, super service, good parking, good coffee, service was on their game, the room was nice, air conditioning was killer on this 98 degree day, wonderful place right on the canal.
Location is great, in a secluded and woodsy section of suburban Road along the Erie Canal. Convenient for meeting and talkin with people outside.
Nice area to park in good food clean facilities
Great place for a wedding reception
It was a private party. The food and service were all excellent. The party was in a room that was separate from the main party rooms. It would hold about 60 guests, I think. There was a small bathroom just for this room and a private entrance from a small parking area separate from the very large main parking lot. More...
Wonderful place for wedding and party
Great cruise night.
Perfect place for events in Rochester! We just had our wedding reception there and it was a truly unique and beautiful wedding venue. Good food and service. Most Recommended. More...
superb location for a car cruise night. the absolute best car cruise volunteers, excellent staff, music, food and fans. tonight's band as always, was over over-the-top!
For the second year in a row, I attended a dinner here for around 300 people April 29, 2019. Again, I was not disappointed. The staff was very accommodating and efficient. The food was absolutely delicious and several buffet tables were set up to serve this large number of people. That worked like magic and everyone got their food quickly. I found the place very clean. I could not believe it when I discovered there was also a large wedding reception going on at the same time. I hope my organization uses this facility every year! More...
Went for a special event. Friendly staff. Excellent food. Plenty of parking. The Burgandy continues to maintain its standard of excellence.
I have been here for a wedding and a mother/son banquet and both were great experiences. The outdoor grounds provide beauty for an outdoor wedding; especially in the fall. The food was good for a buffet and the staff are super helpful and friendly. More...
Great waiters and good location
Very nice for all banquets
Mark And-Kate Spirko
It’s been many years since I’ve been there until this evening. It is still a wonderful place for a function with good food and wonderful staff.
Every time I have had to go to a party or gathering here, I have had a good time and they have good food.
nice setup for a wedding we attended. place seems a bit outdated and needs a bit of rehab but otherwise a good venue. food was excellent, service was top notch!! I asked server if i could get the prime rib without any red, he told me he could bring it back to the kitchen and have them cook it up for no red. he quickly brought it out to the table after it was done!! More...
The Food hostpitity Athmophre
Nice place for events, I would recommend hosting an event at Burgundy Basin!
Absolutely recommended! My now wife and I toured Burgundy Basin on the recommendation of many people we know from Rochester. We met with Carl and he showed us the spaces and immediately knew it was the right venue for us. Our wedding was 2/10/19 and went off wonderfully. Every step along the way Carl and his staff made planning effortless and the day of was perfect. We received many compliments from our guests about the food and how everyone loved it and these are seasoned wedding attenders. Special thank you to Vickie who is the on-site baker she transformed our cake vision into reality, customized the flavor for us, and there was hardly any left after our reception. We will gladly recommend Burgundy in the future and they helped make our best day what it was! Thank you! More...
Mike there is amazing! Always willing to bend over backwards for the perfect wedding or event!
Beautiful place for wedding .
Great venue with helpful staff.
Great place for meeting or a wedding
Turn this off.
Highly Recommended Wedding Venu in Rochester area .. !! Hosted my wedding here. When I came to my wedding venue, the decoration was absolutely stunning and the food was amazing. My dream wedding plan came true.
mamma llama Gent
Attended an event: Good food, good service. Will use this place when i need a large venue
Great staff good meal
Kelly Williamson Zaryk
I just hosted a vendor event there with over 65 vendors and 200+ people. The staff was on top of setting up for the event, helping us with whatever we needed, provided excellent food and was very professional! They made my event a success!
Burgundy Basin is a great location for a business meeting or conference. The location, service, and attention to detail are second to none! Thank you Carl, Vicki, Michael, and the rest of the staff...Great job! More...
We had dinner music,dancing seniors outing. We had a great time.
the Service is always Great and the food is always amazing
My wife and I booked here for out wedding reception. We were absolutely blown away by how professional and easy it was to work with Mike and Carl! This was some of the best service we have ever received and they helped ensure that we had a flawless reception. The food was outstanding as well. I recommend Burgundy to anyone looking to book here, they are the best in Rochester! More...
Very pleased with Funeral Service Lunch for 75 at Burgundy Basin. Professional & attentive staff. Worked with Mike to get this put together on short notice and we were very happy with the venue, food, and service.
Burgundy Basin is a well-oiled machine. We had the best wedding experience from start to finish. No detail is too small for them. They had everything under control to make our day better than we could've ever imagined. The food was great and the service was remarkable. 300+ people were through a dinner buffet in what seemed like no time. The entire staff was accommodating, helpful, professional, kind, and fun. There were no hiccups. They made it easy. We would recommend them 1,000 times over! More...
The venue was beautiful and the staff was on point!! I highly recommend them. The owners were super nice, and the food was so good!!
Another great job hosting our Hall Of Fame dinner. Accommodating staff, great food, and cold beer. Can’t wait to be back next year!
The thing that makes this a great place to hold a wedding is the long term staff. Every detail is taken care of by the team and they go out of their way to make the event just like you hoped it would be
Food was AWESOME!
Very good place for all gathering
Nice wedding venue
i enjoyed the friendliness prompt serivice.it was Very Plesent Everyone Should enquire.
Beautiful wedding, huge parking lot and 3 reception rooms! There was a reception in each room and somehow it still felt kind of intimate. Loved it!
They took care of everything from the cake to the center pieces on the table. All of the staff were professional and knew what they were doing. The DJ they recommended was really good. The booz were watered down but that didn't matter all that much because I just kept going back to the open bar. More...
Burgundy Basin made my wedding so stress free, I didn't have to worry about a thing and the food was delicious. I would highly recommend Burgundy Basin to anyone planning their wedding :)
Perfect venue selection for any sized group! Excellent staff and food. Plenty of parking. I was really impressed and highly recommend you check them out for your next special occasion.
Loved it the bathrooms we're spotless, outdoor seating was awesome. My niece's wedding reception was here it was beautiful.
Very good food and service
Great outside wedding!!
Me and my wife got married here On 9/29/18 and what an amazing time it was. The whole process was great, from the food tasting to our last meeting the day before the wedding. Our guest had an amazing time and the food was THE BEST!! Our guest are still talking about the food. Again thank you folks at Burgundy Basin so much for everything!!!! We had a blast and you were so helpful through the whole process. More...
I could go on and on about how wonderful my experience with this venue and their amazing staff was! From endless emails and calls I always got answered within a super fast time frame. They were so helpful with all of my inquiries and questions very easy to work with. The food was amazing the service was amazing and they know what they are doing and do it so well!!!! More...
Overall, the Burgundy Basin was great! Jessica, the day of coordinator, was amazing and so helpful! They are very quick with responding to emails, which I had many questions as the big day got closer. Everyone loved the food, especially the cake (all catered by the Basin). We all had a blast! Total cost included ceremony, uplighting and a few upgrades on food. More...
Janet Goodell Martinez
Great experience!! Did a great job with my daughter’s wedding!
My husband and I got married there in June. We absolutely loved it. The outside gazebo was beautiful for an outdoor ceremony. The customer service was outstanding throughout our entire time planning and even better on our wedding night. We had chose the "gold" wedding package and our guests loved the food. We brought in tons of outside decorations and they put everything out for us and made sure it looked beautiful. The pictures outside came out beautiful as well. We highly recommend using burgandy basin! They really know what they're doing and are always willing to answer any questions and know how to help a wedding run smoothly!! More...
One year ago we had our wedding reception here. It was awesome! Working with the staff and management was a distinct pleasure. We can’t sing their praises enough. More...
Thanks so much to the wonderful staff at the Burgundy Basin for making the Brankline-Wilks wedding such a success Saturday night! You are all amazing.. so helpful, friendly, efficient and just so very nice!! Rave reviews from family and friends on the food and the entire process from booking, set up, reception and clean up! More...
We recently had our Rehearsal dinner and Wedding ceremony and reception all right here! Carl was great to work with. He really talked us through everything and made sure we were comfortable with the decisions we were making. They set up all of our decor for us the day of, which was great! Sarah was UNBELIEVABLE. She took control and made sure everything ran smoothly, she made me feel so much calmer, even after just meeting her. We were supposed to have an outdoor ceremony at their gazebo, but there were threats of rain. EVERYONE worked so hard and were so flexible as we moved the ceremony to the pavilion to be covered by rain and it was still beautiful! Everything about our big day was so perfect and so much of that was because of the staff there! More...
I got married here and also use this place for work events. The staff is great and did a PERFECT job during our wedding. The food is always great and place always looks great More...
Nice surroundings. Concerts are free during summer. Very casual atmosphere. Bring your lawn chairs. Car show big turnout.
Great location for a wedding
Very lovely venue for weddings! Officiating at the Burgundy Basin is a pleasure. The staff is fantastic and very attentive to not only the wedding party but to all guests. The food is delicious and I always enjoy being asked to Officiate there! More...
Went to a wedding, staff and layout of facility were perfect
Very clean, food was very good. Staff was awesome.
Burgundy Basin is one of the nicest places for many reasons. one it's just gorgeous, 2 the management is amazing very accommodating and one of the nicest people I have met .I wouldn't recommend anywhere else but here and I cannot wait to get married there next year More...
I like all the friendly staff and the great food and drink selections.
Burgundy Basin was so easy to work with, planning everything was a breeze and the day of they took care of everything! I got many compliments on how good the food was from my guests. The room decor was just what I was hoping for and everything went extremely smooth the whole evening. Would highly recommend! More...
The wedding day and reception were all that my daughter dreamed of. The wedding and reception went effortlessly as planned with the Burgundy Basin staff moving everything along without being noticed. The guests had a great time and raved about the food and venue. Everyone had a great time, especially the bride and groom! More...
They took care of everything. So attentive and anticipated all our needs. Everything ran super smooth on our big day!
We had the most amazing wedding day and couldn't have done it without Mike, Carl & team. Everyone was so amazing. I can tell any bride and groom that wants to be stress free on their wedding day, the Burgundy Basin is the venue for you. From start to finish the staff made sure it was perfect. They did our decorations, cake, ceremony etc... we just got to enjoy the day. The food was amazing, and service was top notch. Thank you again Burgundy Basin.
Mr& Mrs Suhr More...
When we first entered the wedding planning process we were very nervous. After our first meeting with Denise at Burgundy Basin we felt so much more confident. Denise and Mike assured us that Burgundy would handle the catering, decoration, and coordination. Denise was quick to respond to any questions we had over the following months and we were really pleased to be able to sample the foods that they could provide at their open house. We met with both Denise and Mike in the months leading up to our wedding and both were extremely helpful and accommodating.The weeks leading up to the wedding, Burgundy Basin made sure all details were in order. They made suggestions based on their experience that would help the evening to flow better. The day of our wedding is where Burgundy really shined. At the time our ceremony was supposed to start it began to rain and we were really disappointed because we were looking forward to having our ceremony at the beautiful white gazebo outside at Burgundy. Carl, Sarah, and the rest of the Burgundy team made sure our guests were comfortable while we waited to make a decision on what to do. They were very patient as we went back and forth on whether to wait it out or move the ceremony indoors. Carl never pressured us to move indoors and when the weather cleared, he sent staff out to immediately begin drying chairs. In the end we were able to have our ceremony outside thanks to their efforts to keep our day intact.Through the rest of the evening Sarah made sure all our needs were met and kept us informed about what would be happening next. Sarah was absolutely wonderful to work with during our big day. We received many compliments from our guests on the food and on the venue as a whole.Everyone on the Burgundy Basin team was helpful, accommodating, and friendly through the entire process. We are so happy we went with Burgundy as our venue! More...
Beautiful venue for weddings.
Great food and service
Beautiful interior but they always serve the same food
Clean and inviting!
What they're for a banquet very nice great service hot food good food
We had our annual fundraising dinner at the Burgundy Basin Inn....with 375 confirmed guests....where do I begin? We cannot tell you how blessed we were!! Every single person that assisted and coordinated our event was pleasant, helpful, competent, and just as accommodating as they could be. The food was fantastic and the service was excellent. We can't wait to reserve next year's date!With many thanks,Maria E. DewhirstCenter AdministratorHis Branches, Inc. More...
Great buffet and great service.
I wasn't there for a good reason but, it was nice all the same!
Prom was here this year, it was nice...great food.
Great place for all kinds of events
Good conference center. Excellent staff. Great off street parking.
Nice venue for meetings.
Service was great, staff was friendly and food was delicious.
Leon Mickle Sr.
Great places to hold and event
Beautiful setting and staff was phenomenal!
Fun for weddings
Great place for a big party. My wife's company has there holiday party here every year. Lots of people , everything is dome timely and food tastes great.
Attended a wedding and was very pleased
Went there for a wedding recently. Food was above average not amazing. The fish, pasta, green beans and chicken French were all very good. The potatoes were seasoned a little to much and the salad dressing weren't awesome. The dance floor was huge which was great. The desserts and cake were amazing. The venue itself isn't gorgeous but it's not ugly by any means. It's above average. You can dress it up if you want though. The bartenders were solid as well. Overall I enjoyed my time at the wedding and venue. More...
Nice location for a wedding.
Great place for a party!
Went there for a banquet. The food and service was very good.
We had our wedding at Burgundy Basin and could not be happier with our choice. The whole team was with us from the very beginning (1.5 years before) until the VERY END (2am, haha) and we were absolutely delighted with the family feel - the owners even helped serve food for dinner! Our schedule was running behind from the very beginning and the team at Burgundy Basin handled it all with ease, making the evening stress free and enjoyable for everyone (including us - the bride & groom!!) Food was delicious, cake was beautiful, and everything looked amazing! I would definitely recommend touring Burgundy Basin if you're in the market for a wedding venue, we could not be happier! More...
A wonderful all purpose restaurant & party house.
A good place for our company picnic. Food substantially better than the usual picnic food. Exceptionally good staff. Well kept buildings and grounds.
Environment was warm and inviting.
Went there only once. Great place.
Carmen J. Scoppa II
Excellent place for an intimate party for 450 or so.
Went to a food tasting there but I certainly think it would accommodate a nice wedding reception or any other kind of party
Aways good when I go here for a function
Great place for outdoor wedding
Been here many times over the years never been disipointed
Have been to 2 events in the past month, food, staff and facilities were great.
Co picnic. Location and venue great. Food was just average
Nice place to host weddings
Old Email Address
Nice facilities and a great staff.
Very nice banquet center. Food was excellent. Staff very courteous and helpful. Be advised: bridge is closed on Marsh road. Follow Marsh rd detour signs (not noted in Google maps directions!) More...
Nice place for a wedding
The Burgundy Basin Inn in Pittsford was phenomenal! Absolutely everything they did was fantastic! The meal was great! The servants were fantastic polite and very respectful. The burgundy room was decorated just as we wished. It was a very beautiful decor. I felt the rehearsal dinner should have included some type of an officiant from the Burgundy Basin Inn staff. We were left to perform our rehearsal on our own. It worked out but was a bit uncomfortable. More...
They are amazing to work with from the first time I met with them until our wedding night! Every detail was amazing!
From the time we booked our event in 2017 to the actual event held on July 7, 2018 the Staff at the Burgundy Basin were very professional. We appreciated their attention to the details of our event and they met our requirements. Everything went as planned. The outdoor ceremony was lovely. The food was hot, great variety, well prepared, very tasty and plentiful. We received many compliments from our guests. Our servers were very attentive, polite and prompt. Sara our concierge for the event, treated us like Kings and Queens ensuring we were comfortable and taken care of. The Grand Ball Room was tastefully decorated. There was ample room for our guests to move around. The bartenders were very efficient handling our guests; there were no lines. The buffet lines moved very quickly with plenty of time for guests to replenish their plates. We had plenty of room for our DJ, Photographer and Photo Booth. We were extremely satisfied with the wedding and ceremony and would highly recommend Burgundy Basin Inn for future engagements. Thank you. Gloria & Weldon More...
The team at Burgundy Basin is amazing!! They made every step of planning and executing our wedding a breeze. They are extremely helpful and flexible, which meant a lot when I was stressed to the max! On the day of, Sarah and Mike were WONDERFUL! We were nervous and excited and they were great at ensuring every step of our wedding went as smooth as possible, and had warm, calming demeanor all day. They went absolutely above and beyond what we were expecting, and we appreciated it so, so much. I will absolutely recommend the Burgundy Basin to anyone!!! Thanks so much!! More...
It's nice on the inside & the chicken marsala is delicious. I enjoyed it a lot. It was my first time there last night & I enjoyed it & the staff was really nice
I cannot say enough good things about Burgundy Basin. We chose to do both our ceremony and reception at Burgundy. Here we are one month after our wedding, and we still have people telling us what an amazing wedding it was, how much they enjoyed the food, and the staff were SO nice. We worked with Carl and Denise during the planning process, and they answered every and any question or concern. When the day of the wedding came, I didn't have one single worry, they took care of everything! Mike and Sarah were wonderful during the actual event! It was definitely a day to remember, and a huge part of that was thanks to the staff at Burgundy. They know what they are doing! More...
Very easy to work with, they made planning a wedding from Kansas very easy.
We just had our daughter's wedding reception at Burgundy Basin this past Saturday night. It was truly amazing!
They nailed the vision in our minds perfectly! The food was superb , even our toughest food critics raved about everything! The service and attention to every detail was outstanding. We had a mixup with some guest sitting in the wrong space, leaving 2 guests uprooted. Without uprooting other guests, they quickly set up another table. From the very first meeting they were very responsive to every question we had and accommodated everything we wanted. Absolutely SUPERB!
I would highly recommend Burgundy Basin for your party needs!
Maureen C. More...
Perfection! Right from the first moment when we were looking fir a venue for my daughter's wedding, we knew this was an accommodating place and a great setting. We used the Platinum Package with generous amounts of fabulous food and variety. Savoias cookies were plentiful and beautiful and the cake, done by their own baker, we a masterpiece. As well, the service was top notch. Highly recommended! More...
Excelente salón de actividades
Fun place to have an event!
Great place events and good food
Great food and wonderful staff. Superb place for events.
Attended a wedding/reception at the Burgundy Basin and everything was very nice, both inside and out.
Mary St George
Nice setting...clams were OK. Many not open. Steak was chewey but service was great.
We have our company party's here every year. Love the food and service.
Very nice venue and pretty grounds! Excellent service by bar & food crew. Only issue was that most of the flowers in common areas were dead
Get ready to sweat it out at the 2nd Annual Roc City Hot Sauce competition held at the Burgundy Basin. This put 25 + competitors to the ultimate hot sauce test to see who is going to be the reigning champion in Best Traditional, Creative, and People's Choice. The venue at the Burgundy Basin is extremely stuffy, making you feel like you're walking through a time-warp to the 1970's. Thank goodness for the delicious hot sauce cooking, or else that "old lady" smell will creep up on you real fast. I do have to point out; I found it interesting to see a bunch of cobwebs along all the wedding pictures. This event was sponsored by The New York State Restaurant Association, and had an all-star restaurant line-up. I enjoyed that all the vendors booths where placed in a circular fashion around the hall, making it extremely easy to try out the next hot sauce. The event included a drink ticket, but the selection available on the ticket was extremely poor considering that last year you received 2 drink tickets. Pre-poring tapped beer is a bar sin; pour them as they are ordered Burgundy Basin. Most restaurants played it safe with their hot sauce, as I thought they could have spiked it up another notch in heat. The variety of seasonings placed throughout, made for different hot sauce combinations I never would have thought about. Judging for the hot sauces is based upon Aroma, Heat, Texture, Flavor, and Appearance. What is a hot sauce you say? It is a Chili sauce placed on hots and garbage plates. It was nice collaborating with fellow guests in regards to the different flavor profiles the hot sauces presented. I also enjoyed the amount of SWAG the restaurants gave away during this competition such as Maa's Diner Mugs, Bill Gray's BBQ Sauces, Wine from Heron Hill, and an AWESOME bottle of Sal Birdland's Sassy Sauce ( cause who doesn't like it sassy!). With water bottle in hand, it was time to melt away as we picked our fan favorite!!The Garbage Plates- these garbage plates did the Rochester ones NO justice. Zweigles did make some hearty white and red hot dogs to enjoy with a burger patty. Where the rest of the plate goes downhill is a sloppy, watery Mac Salad that looked like a soup from my last competition. Extremely dry tater tots, and NO potato salad. That was weak considering you had a multitude of vendors here in Rochester that can produce a mean garbage plate. You got to choose your favorite hot sauce to top it off.Sapori Catering- They had my FAVORITE hot sauce; although it wasn't as hot I thought it could be. I loved the Indian Curry seasonings placed throughout, as it tasted like a hot sauce directly from India. I made sure to select this winner as my choice of hot sauce for my garbage plate. It was sweet, and finished with heat which made me come back for more. Sapori took TOP HONORS with Best Traditional Hot Sauce. FYI: they also won the Chili Competition.Schaller's- Not only do I think their Burgers are the best, but they sure did come in a close second with their hot sauce. Again, both Schallers and Sapori had an Indian Curry type hot sauce except Schallers delivered more of that nutty taste with cinnamon. My friend voted for them as his top pick, as this hot sauce also packed HEAT! Only vendor to have pickles as a pallet cleanser.Maa's Diner- Even though they won for Most Creative, Maa's Diner is also held to be the most original tasting to a hot sauce. It had tons of pork, and sausage pieces mixed in with a spicy sauce. Even some guests thought that they wouldn't consider this a hot sauce due to the texture. Combined together it did taste amazing, and even gave me a sweat.Penfield Pour House- While they had a great tasting hot sauce, the consistency of the grease just went everywhere. If the hot sauce was simmered all day, it would have made a better texture. However, they did win the People's Choice Award, and rightfully so!!Marshall Street Bar and Grill- While they excel in Mac and Cheese Competitions, they miserably FAIL at the hot sauce. More...
Service and most of the food was excellent, but the red sauce they had tasted somewhat bland. However, we had an excellent school dance there. I would definitely go here again. More...
Same food every time during special events. New menu? But food is good.
Good food, good staff
Good venue for events, I spoke at an Eagle Ceremony here
They pro use service for everything pertaining to your wedding reception. It will make planning your wedding so much easier
If you are looking for a glamorous event, come to Burgundy Basin, our wedding went off without a hitch, We had our rehearsal dinner there the night before, Jessica our attendant, was fabulous. She was also our attendant during our wedding and reception. There was never a time when we were wondering what to do next, they take care of every aspect from helping you plan your special day to helping you carry out the stuff the next day. Denise is a god send, she decorated our cake and gift tables as well as our ceremony decorations. We had an outside wedding at there white gazebo. More...
You don't have to do a thing because Burgundy knows how to put together an amazing wedding!!
So far, every time I have needed to contact Burgundy with questions while planning my wedding reception they have been more than helpful & always responsive. I look forward to seeing there work on the day of my wedding:) More...
We are so happy and grateful that we were able to have Burgundy Basin as our Wedding ceremony & reception venue! The staff were all so responsive and informative - they made sure we felt comfortable and that everything went according to plan! The catering and decorations were all so affordable and it was much more convenient than having other third parties handle that portion for us. The grounds are so pretty we just took our photos right on site! We had an amazing day and everything turned out beautifully! More...
I LOVE BURGUNDY BASIN! I planned my wedding from Arizona and Denise walked me through every step of the planning process. She was absolutely amazing. So responsive and helpful. She gave me recommendations for other vendors that we used as well and they were incredible too. I can't say enough good things about the Burgundy Basin. They went above and beyond to make our wedding day special. Mike (owner) assisted us the day of with coordination and he is the most sincere and helpful coordinator I have ever seen. Their customer service beats out any other venues we have checked out by far. Highly recommend them! More...
My husband and I recently got married at Burgundy Basin Inn and everything was wonderful. Denise was very helpful during the planning process and Burgundy by far had the best packages and pricing. They made everything look so beautiful between the decorations for the ceremony and reception and the food was outstanding! They made everything go by smoothly and they checked in throughout the night to see if we needed anything and were readily available if we had any questions. I highly recommend Burgundy Basin for any kind of occasion especially weddings! More...
Burgundy Basin is amazing! Our recent wedding reception at Burgundy Basin was perfect. From the start of planning to the end of the night, every last detail was amazing. The staff is exceptional, they work hard to ensure that everything goes smoothly, and the entire planning process was thorough and organized. Our reception was absolutely perfect, the staff ensured that we were pleased throughout the entire night and were beyond professional. The food (buffet), cake, and desert table were absolutely delicious! The grand ball room was set up and decorated just as I had pictured, and there was not one part of the night that I would change. I highly recommend Burgundy Basin, and cannot thank the staff enough for a perfect wedding reception! More...
Amazing place! Went above and beyond! Regardless of the event you will get professionals who truly want to make your experience top notch. Thanks for making our wedding day a wonderful experience! More...
My husband and I cannot thank Mike and his staff at the Burgundy Basin enough for such a beautiful wedding reception. Not only were they accommodating but they exceeded all of our expectations. I would recommend them for anyone looking for a venue for their wedding you will be very pleased. More...
How do you have a stress free outdoor wedding ceremony during a rainy Western New York summer? You have it at the Burgundy Basin! My daughter and her fiancée envisioned a beautiful outdoor ceremony, created by them and adorned with decorations provided by family members. The night before their ceremony, it became apparent an outdoor ceremony wasn't going to work. The staff of the Burgundy did everything possible to accommodate our wishes to move it from the white gazebo to the pavilion. The chairs were in place early that day and staff was available to assist our setup. The ceremony turned out beautiful! As we continued with our evening, we were not disappointed in the services we received. The staff was wonderful and the food and cake were delicious and we were guided through the entire evening so that our guests always felt welcome. We would also like to note that the vendor list provided to us was extremely helpful, as was the fact all of our questions were answered in a timely and professional manner! Thanks to ALL!!!
A Very Happy Mother of the Bride. More...
Very cheap compared to other wedding venues! Food is very good, discount is nice, setup was easy. Only complaint was the planner gave me information a bit too late and we we had to pay the bill without being able to really look at it.
Everyone who works there is very professional and they were willing to go above and beyond to make sure we had a perfect day. I highly recommend them as a venue. More...
We had our wedding reception here in October and it was absolutely amazing. Our room hostess, Jess, was exceptional...she brought my wife a side plate of appetizers between the chaos of cocktail hour and dinner. She stated that she had gone through the same thing at her wedding and forgot to eat. The owners, Carl and Mike are incredible and walk you through every detail of your wedding. Sarah and Denise in the office are great. Denise handles a majority of the centerpieces that are displayed and went back and forth on multiple emails with my wife to find the best one, my wife was extremely picky. Sarah literally walked us through our room the day before to ensure everything was just as we wanted it, from cake table placing to high table cocktail table placing. Everyone seems to want the country club wedding these days, but these guys are right there. Not to mention how great the food is, bacon wrapped scallops appetizers are unbelievable. More...
Burgundy Basin was a fantastic venue for our wedding. We ran into a couple of issues with people backing out late as guests due to some family emergencies and weather. All the staff was super accommodating regarding that. They were nice enough to put a back up room for us in case the weather was suspect for an outdoor wedding. Everything turned out perfect though. The food is amazing there, and the staff made sure we were taken care of at all times. The only knock we had (very minor) was that guests couldn't get soda or any non-alcoholic drinks from the bar during dinner. Again, super minor but if we had known, we would have let our guests know. For the value, level of customer service and overall experience, we couldn't have asked for anything better. Bravo! More...
The entire staff at the Burgundy Basin were so helpful and friendly for us on our special day. They helped us make all of our requests come true and were very accommodating. My (the Groom) parents are elderly and I witnessed staff helpling them out with getting their food and making sure they were comfortable. I couldn't have been happier with this. The food was excellent in my opinion. We had a buffet and open bar. Our guests did not leave hungry, that is for sure. The bar was accommodating in getting some extra drinks that we wanted (craft beer and cider) for only the cost of purchasing the product, no upcharge. They charged us a reduced rate for those guests under 21/non-drinkers which was a great help.
From the minute we first met with them we knew this was the venue we wanted to be in. I was so please with how accommodting they were in make the day special for us and making sure all details were met easily. I highly recommened the Burgundy Basin when you are considering your wedding/event! More...
Family owned business, which means a lot to me. Everyone has been working there for years. BB does their own catering, bar, cake, uplighting, centerpieces, late night snacks, other dessert, ceremonies (indoor or outdoor) and of course, receptions. The planning process was smooth and they were a joy to work with. Our coordinator Brian kept us on track and made sure we were feeling ok throughout the entire night. It rained all day Friday so our beautiful outdoor ceremony at the white gazebo had to be moved indoors an hour before. Despite the craziness of doing so, they had it ready to go and it looked amazing. Stress free for me. The food and cake was delicious. People were raving about the food and about how beautiful everything looked. The place looked so so so beautiful. The servers were friendly and awesome. We were in the grand ballroom, one of 4 reception rooms. Highly recommend! More...
We were blown away by the Burgundy Basin. Not only did they accommodate my extensive allergies, but they served over 150 people dinner efficiently, correctly and we received many compliments on the food. One of the owners himself made sure the bridal party had drinks while we waited for the ceremony to start. We chose their archway, their decorations, etc. and we feel we got a great value for the price. They more than exceeded our expectations and we are so glad we chose them. More...
I cannot say enough great things about Burgundy Basin!! My husband and I just had our ceremony and reception there on Saturday and it was absolutely amazing!! Right from the beginning the staff at Burgundy was so friendly, personable, and extremely accommodating!! No matter what we wanted to change around they did it without hesitation. They made us feel so comfortable and as if they truly enjoyed being able to host our wedding! The ceremony decorations and the reception room looked incredible, they helped our parents set up the day of the wedding, they left us water and soda the night of our rehearsal even though the actual venue was closed, and they helped keep us on track throughout the whole night so that everything went perfectly. We received so many amazing compliments from our guests regarding the food, cake, staff, and just the room itself. The food and cake were absolutely delicious!! I could go on forever about how great they are and would highly recommend this venue to anyone whether it be for a wedding, banquet, conference, or party! More...
Jim - W2COP
We have an annual banquet here every year and the food is great! As is the waitstaff.
Great place for a wedding
Was a fun venue to hold high school junior senior prom
We go here for the Tuesday Night Car Cruises in the summer. They have great cookout and the staff is very friendly.
It was really a perfect day! We arrived early before the ceremony but already had guests in and around our booked room, so they hid us away and got us waters. Everything ran smoothly thanks to Jess and Mike. The food was delicious and everyone enjoyed the open bar. My family is still raving about the whole night More...
Absolutely amazing. The wait staff was so friendly and helpful. Every person I met with and helped me with on my wedding day made it perfect. The price and the food was great and the wedding cake was beautiful. More...
Words cannot describe how amazing everyone at Burgundy basin was in all the planning for our wedding. They are so accommodation and made everything so easy and not stressful at all. They had the whole reception timed out perfectly that I knew I didn't have to worry about a thing. Special thank to Mike for everything throughout the year of planning, Denise for always answering our questions, and Vanessa for not only being so sweet and smiling for the rehersal dinner and reception but also fixing my dress when my bustle broke. We can't thank everyone enough. We highly recommend using them for any event. More...
Sarah Frey, Kyle Strack, Vickie Coykendall , Burgundy Basin true leaders!!! Above and beyond service under diffiucult , demanding circumstances.
Our only Daughter Charleen was Married on Sunday October 11th. The rehersal dinner, the wedding ceramony, reception, and dinner were amazing ! Food quality, wait service, bartenders were right on task all night!
The cake that we had delivered was to say the least, sub quality. We ordered the cake from a bakery in the city, to be deliverd the day of the wedding. When we saw the cake displayed an hour before the ceremony , we panicked as we did not feel comfy serving it to our quests. Sarah Frey called the Burgandy basins "own" baker in on her day off to come in to see if she could "fix" the cake. Vickie Coykendall not only fixed the cake, but added a 4th tear to it , refrosted, and redecorated the entire thing! Pretty much saved the wedding! Thanks so much Burgundy team, your amazing!!!!! xo More...
My wife and I married on 10/10/15 at the Burgundy Basin, and we could not have been any happier with how we were received, as well as how well our wedding ceremony/reception went. From the planning assistance we were given prior to the event, to the rehearsal dinner and the night of the wedding, we were VERY pleased with every detail of the evening. The decorations, the food, the cake, the lighting, the service- it all was excellent! I would without a doubt recommend the Burgundy Basin, and in fact have done so for a friend who will be having her wedding there this coming 9/2016! More...
I had my reception here this past weekend and everything was amazing, from the ease of planning and the willingness to help in any way and always being available to answer any questions to the amazing food and cake that I have received many compliments on. The grounds were perfect for pictures as well. It was also nice to have the management stop in aND check on how everything was going. More...
I want to thank Kyle and his crew for everything they did to make my daughters wedding day so special.They did everything even more than we could ask for.The buffet was great the bartenders were fantastic,If anyone is looking for a venue for a wedding or any kind of party Burgyndy Basin is the place to go. Thank you all for helping us give my dayghter the wedding she always wanted.Gloria Pascazi More...
I have utilized Burgundy Basin for both of my children's weddings-last May and most recently last week. I worked directly with the owners Mike and Carl as well as Denise and Vickie for gazebo decorations and the wedding cake. I returned to Burgundy Basin a second time due to the service we received with my daughter's wedding. Everyone was very willing to accommodate our requests whether it was a menu item that we wanted to substitute or a request we had for bagpipes, an ice cream truck or our "grand finale on July 5th". My entire family, guests, and the bride and groom, were treated like we were part of their family which is very unusual these days. The entire staff at Burgundy Basin was there for us at every turn from setting up the room, helping us with the ceremony, the beautiful reception and beyond helping to ensure all of our guests were safe getting home. I can't say enough about the menu selections, the well-manicured grounds and gazebo for ceremonies, the reception rooms that can accommodate small and large parties, as well as the service. The food from hors d'oeuvres to main course was fresh, hot, and delicious. And the cake? Fabulous! Vickie does an incredible job with not only the details on the cake but also the taste. She was also very willing to design a cake based on our design and I know this last cake took her a lot of extra time. The cake was beautiful and both the groom and the bride were thrilled. Denise puts just as much time and effort in to gazebo decorations which helps to customize the look that you want. Thank you to everyone who helped make our events special. You have a great system that works very well but the beauty of Burgundy Basin is making each wedding unique and special. I highly recommend that you give them a try. You will not be disappointed! More...
Burgundy Basin was absolutely the best place for us to have our reception! They provide such a professional and well run business, and make sure that there are no problems on the day of the big event. The staff treated us so extremely well that I can't even express our gratitude for them. They made it so the reception was the most stress-free part of our wedding planning (i.e. told us exactly how many people could go through a buffet in a certain time, gave us checklists of things/deadlines that we needed to be thinking about, responded immediately if we had questions, had a food tasting evening, etc.). We had already been to many receptions at the Burgundy, so they were the first and only place we visited before booking our own wedding reception there. For all this wonderful service, they are also one of the most reasonably priced places in Rochester. You can't beat the Burgundy! (As a bonus, their chocolate chip cookies are incredible!) More...
I could not of been happier with my experience! From beginning to end the Burgundy Basin was there to help me in my process of wedding planning. They were always available for any questions or concerns I had leading up to my special day. The day of was flawless. The room looked beautiful and I did not have to worry about anything, My host was there to help me through it all. Things went smoothly and my guests are still raving about the wedding, especially the food! The staff was amazing and I wish I could do it all again! More...
The staff at Burgundy Basin were helpful every step of the way. Everything was so organized and upfront. I had such an amazing wedding there and it was an event I will always remember. Everything went perfectly.
Wonderful people to work with. They also provided the cake that was just as we had imagined and everyone raved about the taste . Everyone was so caring and attentive to our needs and accommodated all our requests to make my daughters birthday a huge success ! More...
I went to a work holiday party with my husband and the event was well put together. The set up was nice despite the need for an update on the interior. The food was good but not great. The service however was excellent and that is why I gave it 4 stars. The service was well timed and properly executed (and very friendly). The gentleman at coat check was very friendly. More...
We were a same-sex couple getting married and Burgundy Basin was great! We had great service, everything was very well timed and scheduled, everyone was raving about the food, they were very accommodating with reaching minimum amounts since we had a smaller wedding of about 65 people total. They even had a candy bar that everyone loved that came out with other desserts with high-end candies and chocolates. It was also a great value since everything came with our wedding package, including the center pieces and the cake and decorations. Would very much recommend! More...
Our wedding was everything we imagined. The staff was wonderful. The decorations were beautiful. And the food was amazing. Thank you to everyone at Burgundy Basin that made our day complete. More...
They did an excellent job with our ceremony, and our reception. The staff did an amazing job keeping up on top of everything. They have an employee by the name of carl, he did a great job at keeping everything moving on a timely fashion. He is there from start to finish to make sure everything and everyone is well taken care of. I loved how friendly, and respectful there employees are. Thanks again to there staff for making this a great memorable night for us. More...
Mike, Denise, & Carl were fantastic! We had our reception outdoors, with the BBQ picnic menu, & it was amazing. All of the staff worked with us on every little question we had, and we even got the Bartender we requested (Sherri is great!). I couldn't have asked for a better event. More...
The service we received was well above our expectations. Every aspect and detail of the day was carefully planned and executed with professionalism by the staff and management.
Schwalbach-Bly Wedding 3/22/14
We just wanted to thank Burgundy Basin for doing a wonderful job for our daughter's wedding reception. They were helpful throughout the entire planning process. Everything was in place when we arrived and the room looked beautiful. Our host, Mike was amazing. He made sure everything went smoothly and continuously checked with us to make sure everything was okay. The dinner was delicious with a large variety of food. They did the cake also which was delicious with a raspberry filling. I just can’t say enough about their staff. Our bartenders were amazing. They practically had your drink ready for you before you even ordered. Top notch quality for a very reasonable price!!! We would highly recommend them. ~Bill & Anne Schwalbach Conesus, NY More...
The Burgundy Basin is amazing! Denise is fantastic & made the wedding planning a breeze! I was planning from out-of-state and she was always so quick to respond to any questions that I had! The night of our wedding, Kyle was our manager & he was just great! So calm & attentive. The food was amazing and all the servers/bartenders were extremely friendly. We had our ceremony at the white gazebo which was beautiful! Our guests had a great time & told us a number of times how great the wedding was! Thank you, Burgundy Basin!! More...
Burgundy Basin is an excellent choice for a venue. Mike and Denise are awesome and Vicki does an amazing job with the cake. They were very accommodating in setting up the venue. Kyle was our room manager and he was fantastic. Always professional and very informative about the timeline and suggestions for pictures and the bridal party to walk to the gazebo with minimum exposure for the guests to see. We will definitely recommend Burgundy Basin for weddings and any other event. Food was also fantastic.
One recommendation would be to have trees or something lined up to hide the bride better for the ivory gazebo. But the entrance was still spectacular!
We thank everyone there for their hard work and dedication to perfection right down to the tiny details, as well as their flexibility and eagerness to please, that made our day amazing and special. More...
My new husband and I used Burgundy Basin for both our Ceremony and Reception. They were beyond accommodating, flexible, and helpful. After our church was not done with construction on time, they worked it out so that our ceremony could be there as well at the Ivory Gazebo (one of 2 gazebos on site). It was absolutely beautiful. Their responsiveness was amazing; when I had questions they were more than happy to help (even on multiple occasions within the same day) and the staff, particularly Denise, were very patient with me. The staff there walked me through every eventuality, gave us an empty room-with a restroom-for the women to change in, worked with us so we had a space to do photographs with our photographer, and on the Big Day Mike was on hand along with another staff member to make sure that each section of the event went smoothly. And it did. There was no part of the day that I would want to have been done differently. The service exceeded my every expectation. And their venue has a number of different rooms of different sizes that could fit any wedding of any type. I could not be happier with our choice of venue for our wedding. It was an absolutely Epic day, and Burgundy Basin staff members definitely contributed to how wonderful everything was with all their assistance and attention to detail. They are a very professional bunch, however, they treat you as a valued client, more than "just another event." P.S. Also, food was great. More...
Awesome, simply awesome. From the cake to the food to the attentiveness Jessica gave me that day...everything was wonderful. The outdoor ceremony was a beautiful location with the gazebo. The food was delicious and hot and ready when we wanted it (loved the ham) Our bartender was amazing and fun knowing my drink whenever I wanted it. Special kudos goes to Jessica who ran the show for us...She gave such attention to us, telling me "it's my show and she's here to make us happy" Even so far as running to get super glue for my nail. Making sure I got whatever I needed. The cake was made on site and was delicious. I cannot stress how thrilled I am with them! Believe me, you cannot go wrong here! Thank you to everyone who made our day special and fun! More...
I would highly recommend this venue to my friends and family!
From the very first phone call and meeting to the last minute of our wedding day, I cannot express enough how amazingly organized, thoughtful, efficient and professional the staff at Burgundy Basin were. The food was absolutely delicious and the venue beautiful. I was a very nervous bride with many questions, each and every call or email I made, I received an immediate response back. I highly recommend the Burgundy for your wedding, or any other event, you will be 100% satisfied! More...
The staff at Burgundy Basin was outstanding for my daughter's wedding and reception on May 17, 2013. Through the planning process, Denise was quick to respond to any questions and/or requests. The day before our event, we made the final payment. Five minutes after we left, we had an out of town guest cancel due to an emergency. I called Denise and she had us come right back in, (and refunded us the difference). I was apologetic, but she never made us feel like we were creating a problem. Stellar customer service!
The night of the wedding, Mike was beyond attentive. He was there to assist with room set-up, made sure we had what we needed outside, checked in with my daughter and her husband all night, making sure things were going smoothly.
I couldn't have asked to work with better people. Everyone was so accommodating .. I would definitely recommend Burgundy Basin to family and friends. More...
There are not enough words to describe how accommodating and amazing the staff at Burgundy Basin were. From the moment we booked to the very end of the wedding night.
Any question I had there were immediately there to answer it within less then 24 hours. The day before the wedding Denise sat and went through all our boxes and wrote out where everything needed to be placed so that it would be properly taken care of.
The day was perfect from the moment we arrived, everything was being taken care of. After the ceremony I wasn't as hungry so I left my plate at the head table where they covered it for me so that it wouldn't go bad. I went to Mike later in the night and asked for it to be reheated and instead of reheating, Mike grabbed me a fresh hot plate. All night long my parents, husbands parents and husband and I always had a drink in our hands without even saying a word.
I was told how amazing it would be to have my wedding here and Mike and the staff went above and beyond my expectations! More...
I can't say enough about the wonderful experience we had with the Burgundy Basin for my daughter's wedding this past May 11th. The staff at Burgundy Basin were amazing!!! They were so attentive and accommodating from the time we booked the Grand Ballroom to the end of th reception. The food was delicious and they had more than enough bartenders so that no one waited for a drink at the bar. There is not a thing I would have changed. They made the night beautiful and carefree for all of us!!! Thank you to everyone at the Burgunday Basin!! You more than exceeded our expectations!! More...
Working with Burgundy Basin was such a great experience! They were extremely flexible and were able to honor each request I made (then changed, then made again :)) Each staff member that we dealt with was an absolute pleasure to work with and gave us all such a great sense of assurance that our day would be perfect. It was! Have your wedding here! The service you get for what you pay is an absolute steal! I would host any party here in the future!!!! More...
When we wanted to change the venue at the last minute so that the ceremony was outside, mike was right on top of it! Within minutes everything was ready to go. They checked with us throughout the evening to make sure things were going well. More...
Burgundy Basin did an EXCELLENT job at providing us with a one stop shop of stress-free wedding planning with all of the services they provide. They provided us with our centerpieces, excellent food, delicious wedding cake and pastries, as well as EXCELLENT service! ALL of our guest said "it was the best wedding ever! The food, cake, cookies, and pasteries were excellent!"
Thumbs up to all staff at Burgundy Basin for making our special day seamless and enjoyable! Denise and Sarah were amazing! Denise you helped to eliminate our prewedding stress and Sarah you did an excellent job on our wedding day!!! We would also like to thank Mike & Carl! As my dad said, "they have not been in buisness for over 50 years for nothing! They MUST know what they are doing!"
Burgundy Basin works well with shuttle service to and from Brookwood Inn hotel which made our out of town guests extremely happy!
Our DJ (Joetta) from GO Sound was EXCELLENT and had all our guests up and moving the whole night!!!!! Go Sound also works very well with Burgundy Basin!
I WOULD RECOMMEND THE BURGUNDY BASIN TO ALL COUPLES LOOKING TO GET MARRIED!!!!!!!!!!!!! More...
We had our 25th anniversary party here. Michael Clarcq and Denise were wonderful and were fast at making changes to the menu, as we requested. The room and tables were beautiful. The food was delicious and we ran out of nothing. Cindy and her staff did an excellent job. We had our cake made there. It was beautiful decorated and every one love it. More...
After looking at 3 other venues we knew this was the one! The staff and owners were so professional and made our day there priority! 2 of our friends even had their weddings here after us because it was so phenomenal! More...
Planning my wedding was difficult and trying to get everything situated was very stressful but Burgundy Basin helped me in so many ways. From the first meeting to the last, they did everything they could to ensure I had the wedding of my dreams. The price was excellent and the service was amazing. I had my bridal shower there as well and everything was a dream come true. Mike and Carl, the owners, are incredible. The entire staff does everything in order to have your dreams achieved. I don't have one negative thing to say because everyone at the Burgundy Basin were excellent. It felt like they were family and not a business transaction. They treated my family and I with such care and respect. I couldn't have asked for a better team. More...
We were married on 5/18/12 and had our reception at Burgundy Basin. Carl, Mike, Denise and the rest of the staff treated us more like family than customers. Burgundy Basin provides an array of wedding packages so you can pick the package that fits your budget.
The food was fabulous. The Filet Mignon could be cut with a butter knife. The Chicken French and Haddock Stephanie were equally delectable. Also, included in our package was the wedding cake. Yes, Burgundy Basin has a bakery and prepared the cake to our specifications. We had many comments from our guests about how wonderful the cake was. We also had a pastry and cookie presentation that was tasty as well as pleasing to the eyes.
Beyond the venue and food was the exceptional service. My husband and I did exhaustive research to pick the right place for our special day and we were not disappointed. In addition to the above, the staff helped us to find our photographer, entertainment, limo service and chair covers.
In our opinion, Burgundy Basin provided superior value for the best price. For us, there was no other choice. More...
A wonderful place to have an event. My company just had a large fundraiser event here, and we couldn t have had a better experience with the staff, location and food. Thanks to the Burgundy Basin, our event was elegant, classy and executed beautifully. We ve received so many compliments from everyone who attended on the quality of the food, service and overall atmosphere of the evening and we owe it to the Burgundy Basin and their excellent staff. If you or your company is looking to host an event, I highly recommend the Burgundy Basin. You ll love it, and so will your guests! More...
I think my niece’s Facebook post captured it best:
BEST. WEDDING. EVER.
We could not be more pleased with the outstanding service and attention to every detail of our wedding that we received from the staff at the Burgundy Basin Inn.
Because of the distance (we are in Florida), we relied on Burgundy Basin Inn to handle a lot of details for us, and your staff did not disappoint. Denise and the Sales staff worked with us over the phone in advance of our special day. I sometimes think that they were as excited for us as we were.
The food was impeccable, and served promptly, and the cake was both beautiful and delicious.
The bartenders clearly love what they do, and it showed.
Sarah, our wedding concierge took special care to ensure throughout the entire evening that everything worked smoothly. She coordinated with DJ Naps for announcements and was never far from us in case we needed something.
And finally, we were impressed that both owners were on site and overseeing everything. Based on our observations, the staff certainly had everything well in hand, but we appreciated them giving up their Saturday evening to ensure all went well.
Burgundy Basin Inn far exceeded every expectation! More...
I absolutely loved this venue. They were so helpful in setting everything up, the food was amazing for the price. The workers were always on top of everything, always asking if I or the groom needed anything. I loved it. I would definitely have another event at this venue and will recommend it to everyone. More...
I couldn't have asked for a better wedding day. They went above and beyond to accommodate anything we needed. Denise filled in to officiate for us as our officiant was unable to at the last minute. Everything was excellent and went very smoothly. They do anything they can for their bride and groom :) I am very picky when it comes to alcohol and they served me just what I love!!! They are excellent and their service is awesome! I recommend burgundy basin to everyone I know! :) More...
My daughter had her reception at The Burgandy Basin on a Friday night in July 2011. From the first day we walked in the door to inquire about this venue to the day of the wedding Michael Clarcq and his crew at the Burgandy Basin were wonderful. I can't say enough about them. They truly were great. Compared to other places in the area for wedding receptions - the Burgandy Basin was much more affordable. I was a little nervous about this, fearing that maybe things wouldn't be as nice. I was so wrong, everything was great. My daughter has been to several weddings this summer at the more exclusive venues and always had a negative comment about the places, food was terrible, place was crowded etc. The comments I have heard after my daughter's wedding were all positive. In fact I heard many say that their chicken french was the best they ever had.
Mike was so personable and easy to work with. They we able to accomodate all our request and made us feel whatever we asked for they would find a way to do it - and they did! We had quite an unique table and room set up and the staff was able to set everything up exactly as we wanted. Sarah, our hostess was excellent and very patient with our requests. She was so calm, it helped me relax!
Again, I can't express how pleased I was with everything about the Burgandy Basin, the staff, the room which was spacious and recently remodelled (as much of the place has been), the food, the service. I would highly recommend them to anyone planning a reception or party.
Thanks - Mike and crew More...
We were thrilled with our wedding at the Burgundy Basin! We got engaged in February and decided to have a May wedding (that same year). Mike and his staff were phenomenal about offering us the timeline we hoped for as well as deals along the way. Denise was very helpful with any questions I had. We couldn't have been happier with the way the day worked out! Burgundy Basin offered so many services, I found it much easier and more cost effective to get our cake and centerpieces from them rather than continue to look elsewhere. Our day went smoothly even with a bit of rain. Our bartender Sara was excellent. Overall our guests were very pleased and we had a perfect day. I definitely would recommend Burgundy Basin as a place to hold your event. It is probably the best value you can find for your money. More...
I had my daughter's baby shower at Burgundy Basin Inn. It was a GREAT experience. The food was excellent, and the service was incredible. Sarah, the host, did a fantastic job. I worked with Mike, on the details for the shower and was not disappointed. Thank you Burgundy Basin. Do not hesitate if you want them to handle your weddings, functions or seminars. GREAT JOB!!!!!!!!!!!!!!!!!!!!! More...
I had my reception at Burgundy Basin. All of the staff was extremely attentive and responsive to any needs we had. The night went smoothly and the guests were pleased.
Everyone at Burgundy Basin is incredibly helpful and nice. They are very organized and helped us with anything that we needed. The food is really good and it was nice because there was a sampling before the wedding. On the wedding day we were completely catered to and any decision that was made was not made without us. More...
we just had a wine and dessert bridal shower at Burgundy Basin. It was the best. The desserts were amazing, they also made cupcakes that were designed perfectly with a wine bottle and our daughter's initials. The service, bartender, room and eveything about the shower were perfect. The staff worked with us to make it perfect. More...
Excellent location, excellent facility, excellent food, exceptional management and very reasonable cost! Our daughter's wedding was held here and our guests were treated to an affair to remember!
I had an amazing expierence with Burgundy Basin. I was supposed to have my wedding outside in the white gazebo and up until an hour before the ceremony we were all set for outside. THEN it was raining, the crew their quickly moved everything inside and made it perfect for us. The food is amazing, the price is affordable and everyone there is soo nice! I would highly recommend them! More...
We had our ceremony and reception at the Burgundy Basin in July during the busy wedding season on a Saturday evening. I must say my husband and I are very happy with our decision to trust the Burgundy Basin with our wedding day! I was concerned that having other weddings going on at the same facility at the same time would detract from the quality we received, but that proved to be a needless worry. We chose one of the served dinner packages and everything came out on time, hot and delicious. I have a family of fussy eaters and all I heard were endless compliments about the food and the wedding cake and the other desserts served. The value you receive at this facility really is outstanding. I did a lot of research on other options, and no one else compared.
We planned our wedding in Rochester from Phoenix with absolutely no physical visits to the facility until a week before our wedding when we got into town. This means that everything was coordinated through email and telephone calls. I am still amazed at how well this arrangement worked out! I do wish that they had more information available on their website, but because of their fantastic responsiveness to questions it didn't end up being a problem. I think that the sheets that you have to fill out for your check in appointment a day or two before your wedding should be available online, but if you ask they will email them to you immediately. Actually, that's how a lot of things are with the Burgundy Basin. If you ask, they are more than happy to accommodate you with just about anything in a very timely fashion, but you do need to speak up and ask because a lot of things that they offer are not written down anywhere or listed on the website. This is true of decorations also. They have some very lovely cake and head table decorating packages, but you won't find that on their website. Ask Denise about it...she has pictures she can share with you if you're interested and she does a great job! If you want to incorporate your own items they are very happy to do so. For example, I asked Denise to use real rose petals that I provided from the florist rather than the silk ones she normal uses for the cake table decorating package and she did so happily. When touring the facility (the week of my wedding) I learned that another bride even provided her own arch and Denise was willing to work with it! During the winter months my husband and I decided to take dance lessons and Denise emailed us a layout of the dance floor in our room when we asked for it. So what I'm saying is if there's something you want or need, ask, they will help you!
One of my bridesmaids went to the tasting held in March for me since I was unable to make the trip to attend. While there she noted that she thought one of the bartenders provided superior service, so she got her name and the next day I called the Burgundy Basin and asked if that bartender could be assigned for my wedding. To my amazement they said yes, definitely. So that's the bartender we had on our wedding day...and boy did I hear endless compliments about her from my guests!
On the day of the wedding, our coordinator, Novaline was wonderful. I provided her with some check lists for the more unusual requests that I had and she made sure they all were fullfilled. She saw to it that we were well cared for on our wedding day and that everything went off exactly as we wished.
We planned our wedding from about 3000 miles away, and it went off exactly as we had hoped. That's amazing! They have a lot of experience with weddings and it definitely shows. They provide so much, way more than the website lets on. I probably did more phone calling and emailing than most brides that are local, but the constant communication was fantastic. The staff was very friendly and accommodating and ensured that I had all of my questions answered with every email and phone call that I placed to them and they allowed me to communicate clearly what I wanted from them. No question was ever treated as if it were silly-not even when I called about table numbering questions. If you stay in communication with them, you will be very happy, even if you never set foot in the facility until your check in day. More...
I can't rave enough about how wonderful Burgundy Basin was. We had our ceremony and reception there. They did everything from the buffet to the cake to the decorations to the centerpieces. We made the choices of what we wanted and they provided it. The food was great, the cake was great, the decor was great, the people were great. Highly recommended, and the prices are VERY reasonable for the high quality services you will receive. More...
We were married at sea February, 2009. We had our Reception, with a Renewal of Vows, at The Burgundy Basin, on May 17, 2009. We give tons of credit to the management and staff for the way this wonderful event came together. They really helped make our special day wonderful.We chose The Burgundy Basin because of consistency: (we had been to functions there over the years and the food and service were always good), and value (we were able to pick what we wanted -not a package- and it was still affordable). The main things I would like to comment on, that I think people would be interested in, are as follows:
Experience: Michael Clarcq was wonderful to work with. We had a few things we knew we wanted, like served dinner instead of buffet, and a few details, (fresh lilacs on the tables, Serve the band members immediately after the head table so they have adequate time to eat before playing again), but there were so many other things we did not know about or were confused about the choices. Michael and Denise spent a lot of time discussing how things worked, what worked well or not, etc, based on their years of doing Receptions. The only thing no one thought to discuss was Wedding Crashers. I handled them myself when the situation arose. However, I am confident they would have had suggestions for this, if we had discussed it ahead of time. Food and service: They have experienced waitstaff and bartenders, and everyone was happy with the service. We had 2 bartenders for 108 guests, and no one had to wait long for a drink. All the food came out like clockwork, and everyone thought the dinners were great. We were able to offer our guests 3 dinner choices, plus they accommodated 3 of our guests that were vegetarian. All of the dinners came out hot. All of the servers were very personable and efficient. They bake Wedding Cakes there, and we ordered our cake from them. It was as delicious as it was beautiful. We ordered the Cake Table Decorations, and they were lovely. We ordered our Groom's Cake from another bakery, and they served it without an additional "cutting charge", like some places have. They cut extra slices of the Wedding cake and Grooms Cake for people that wanted seconds, placing them on the cake table. Day Of Reception Manager: I know all banquet halls have a manager that handles their staff. Here, the manager is there (in our case, it was Michael himself) and handles your people as well. He is there when the Band and Audio Visual people come to set up, available for directions/questions. He got all of our wedding party out into the hall and lined up before the ceremony, and again at the end of the cocktail hour. He did all the announcing. He got the house microphone where it needed to be at the different times. He brought us drinks when we were in the receiving line. He was a very calming presence and this was very helpful. But the thing that personally impressed me the most was this: I had prepared a schedule of when I wanted things to happen- Pictures, Ceremony time, Dinner time, etc. Many people warned me not to get too committed to things happening like I had them on the paper, but not Michael. He took his copy and MADE IT HAPPEN! You would not believe the number of people that commented on how smoothly the Ceremony and Reception ran. I was very pleased at that. We would certainly hold another event here, and would give them a great recommendation. They have our address and permission for people to contact us if they have any further questions. More...
Mike Clarcq and his staff were absolutely tremendous! We had our ceremony at the white gazebo outside and the weather was perfect! Then we had our reception inside and had 2 rooms due to our number of guests (Erie/Clinton Room). The room was absolutely beautiful ever since they remodeled it inside! The staff was very attentive to my groom and I. They made sure everything went smoothly. If anything didn't run smoothly then I wasn't aware of it other than my florist and baker who messed up big time! The staff made sure we were on time with events throughout the night and even though they were very attentive, they weren't intrusive in pictures or anything like that. I'm glad we decided to have our reception here because they were very flexible with things we wanted to do and have for our wedding. They allowed us to have an 8' candy table with candies brought in from the store, they allowed us to have wine for the toast instead of champagne (we don't like champagne), and my dad and groom had alot of food choices for the buffet which was fantastic!!!! For the price and what you're given here, you just can't beat it. Their minimum you have to meet is the lowest we found and more realistic than everywhere else. If you go anywhere else you're paying way too much and wasting your money! I would definitely recommend this venue to EVERYONE. I look forward to celebrating future occasions and parties here :) No matter if it's a small party you're throwing, or a large one, Burgundy Basin can handle it! More...
The Burgundy definately gave us a fabulous wedding for the price that we paid. We got very nervous at the "Tasting" event they had for 2008 weddings as many of the dishes we wanted were not offered to try. With one phone call they were willing to have a personal tasting for what we wanted to serve. Both Mike and Carl were responsive and attentive. There were a few mis-communicaton glitches in the end, but it all worked out beautifully. More...
The Burgundy Basin provided a beautiful and enjoyable venue for both my ceremony and reception. I was able to relax on my wedding day as they took care of everything and it all went according to plan. The staff is pleasant and helpful. I would recommend them to any future bride. More...
The people at Burgundy Basin helped make wedding planning easy. The day went by so smoothly because of their help. From the begining they helped walk us through the many choices available, from a served dinner to buffet, the outdoor ceremony, and the whole reception and what to do when. Many of our guests have said this is the most fun and relaxed wedding they have ever been too, they felt very taken care of.
What originally attracted us to Burgundy Basin was that so much is included. They have packages that include cocktail hour appetizers, served or buffet dinner, the wedding cake, and even a coffee and cookie tray at the end of the night. We also liked that our ceremony could be held right on site outside, with a contingency plan for weather. We really got what we paid for, compared to other places we looked at they had the best value for the dollar, and seemed very professional and could answer any questions we had. More...
We had our reception at the Burgundy Basin last night. What a perfect place ! Carl was wonderful! He took care of everything from start to finish! The food was the best we've ever had! The room and the staff were top notch! We would recommend this reception hall to everyone! More...
Great service,great food! quiet setting and home like feeling. The food is to die for! perfect for small gatherings,weddings,receptions,business meetngs..they can accomidate your needs! worth it for sure!!
Also great to just hang out in the bar with friends and not have alot of noise and stupidity, stop in and give then a try! More...