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Bruno Air Conditioning

Palm Lake Trailer and Camping Resort, Florida

(26)
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1 hire on Bark

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Reviews (26)

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5/5

26 customer reviews

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24 February 2019

I have been a customer of Bruno’s Air Conditioning for many years. Two years ago, they installed a new system. Today, was a maintenance review as well as a repair to the pool heater control panel. The technician, Doug was personable, polite, clean, attentive, and technically adept. His work was reviewed and approved by Tony B. Both gentlemen were a pleasure to deal with and I would not hesitate to recommend them. More...

Reviewed on Google Maps

25 January 2019

Everyone that I dealt with from the company was highly professional and knowledgeable. The maintenance they performed on my AC units was thorough and they kept me informed of everything they were doing every step of the way using detailed explanations as well as photos and videos. They left my garage cleaner than they found it, the AC unit is performing noticeably better than it was before and I am confident we are breathing much cleaner air than before they replaced my ductwork. I give them 5 stars all the way! More...

Reviewed on Google Maps

25 January 2019

I have used Bruno AC over the past year for a complete AC replacement system as well as a new Hot water heater. All their personnel are top notch. They take serious pride in their work and are true professionals. That combination in today’s world are very rare. Not with Bruno Air. Plus their people are nice and very friendly explaining everything they do. I can not recommend them more highly. Lastly Darien did my hot water heater replacement. He was great. Very thorough and detailed in his work, which he clearly takes much pride. He was a true professional. Peter Ream More...

Reviewed on Google Maps

25 January 2019

We are ecstatic with the outcome of the renovations Bruno total homes did for us. They have exceeded our expectations. We are mostly please and impressed with the professionalism of the crew that were sent to work on our home. Especially, Jovenel and O’ Nickel. They were the men who worked diligently to bring our ideas and vision to life. Thank you for making our dream come true! More...

Reviewed on Google Maps

25 January 2019

Today, my technician was Vincent. He was superb. I received the 30-minute courtesy call from him prior to arrival. He was prompt and courteous. He performed a thorough maintenance inspection on my air conditioning system. He was concise and clear in providing me the details of the inspection. If I had any questions for him he was thorough and informative in his answers. He was extremely professional and polite from start to finish; one of the best technicians I've ever had perform the maintenance at my house. I was extremely pleased with his demeanor and the service he provided. More...

Reviewed on Google Maps

25 January 2019

This gentleman was not only very professional but extremely helpful. Would you believe that he even helped me with my stove! ! Jimmy showed me how to remove the heating elements and REPLACED the aluminum inserts too!!! These were things I really didn’t know about!!! I was very afraid to purchase form a company I knew very little about but he did all he could to put me and my husband at ease. Jimmy is an all around great guy...talented, personable and very knowledgeable. He is an asset to this company!!Jordan and Andrew were a very good team. They respected my requests and worked very well together to accomplish the install today. This is really a quality operation. More...

Reviewed on Google Maps

25 January 2019

I have been using Bruno Total for a couple of years now and wouldn’t use any other company. They are trust worthy and any time they come to any of my properties for service they make sure to leave it better then when they arrived. All of their staff is great and make sure you are completely satisfied before leaving. Their supervisor Matthew that cover the Cape is very knowledgeable and takes the time to explain what was done and what you can expect in the future with your system. Highly recommend them for all your property needs. More...

Reviewed on Google Maps

26 December 2018

Bruno Total is a pretty decent company. I've had them out for air conditioning and plumbing. There's no shortage of help.Their service people are always kind and courteous, and their scheduling department team is always courteous too .The only thing is that if you have something major, you can't get to the owner, only supervisors, and they have way too many of them. It would be nice to deal with the same supervisor to make certain the issues are resolved. More...

Reviewed on Google Maps

26 November 2018

Tom and his associate Ivan, perform Ed a very thorough inspection on my newer home's plumbing. They made excellent suggestions on how to preserve the longevity of the plumbing systems and appliances throughout the home. They were both professional, courteous, and knowledgeable. Thanks, Bruno...you consistently take care of us. Happy to be a member! More...

Reviewed on Google Maps

verified
10 September 2018

General Plumbing

On time; fair price; discount on next service call; work done professionally.

29 June 2018

Air Conditioner went out early on Sunday morning. Technician Darren came out within an hour and thoroughly checked the thermostat, breakers and used gauges to take reading of system to diagnose the problem. He then went to the exterior unit and took diagnostic readings in addition to visual inspection of all the components. I found his approach to analyze the problem(s) to be incredibly efficient and ability to communicate the steps he was taking to analyze the issues impressive. Darren was able to make a repair to the system very quickly and not attempt to oversell parts or a really expensive new AC unit. I know it needs to be replaced soon and really appreciated Darren getting us cool quickly. Would certainly place my trust in this technician to get the job done in a prompt , professional and courteous manner. More...

Reviewed on Google Maps

26 June 2018

Did a fantastic job at a extremely good price. Got a brand new complete AC unit with new duct work and high tech filtration system plus 13 year warranty that covers even labor. The new thermostat that they put in needed some drywall fixing after removal of my old thermostat and they sent a drywall expert that made it look perfect. More...

Reviewed on Google Maps

26 June 2018

I provided basic info using online chat with Brittany. A short time later Eileen called and set up an appointment for me. A call later confirmed that a technician was 30 min away . Dustin was patient, understanding and helpful in my decision making. Looking forward to begin work on installation. Thank you. Will recommend to friends and family. More...

Reviewed on Google Maps

22 June 2018

Gave phone call notice of arrival, on time, professional & friendly. Kept me informed of progress & completed service quickly. Made sure all was working correctly before letting me know all was well & leaving.
Supervisor stopped by to check work in progress & gave assurance all was well.
More...

Reviewed on Google Maps

20 June 2018

I was very pleased with the three man team that did my work. They were very polite and introduced themselves. Dave who was the senior member was very knowledgeable and shared the information willingly. They were very neat and left everything very clean with a sparkling a.c. unit! I would recommend this co. to friends. More...

Reviewed on Google Maps

16 May 2018

I was blown away by how good the people from Bruno were. Jesus Agudelo, in particular was particularly helpful setting up my house for a new whole-house generator.

Reviewed on Google Maps

13 May 2018

I called Bruno Air on Saturday night at 7 pm because of a bathtub faucet that would not shut off. Bill was out and done fixing everything by 9 pm. He was professional, kept my bathroom clean and even better my 2 young kiddos never woke up with him being in the bathroom next door. Thank you Bruno Total Home for your speedy and professional service. I am a client for life. More...

Reviewed on Google Maps

1 May 2018

This was my first time dealing with Bruno Total home and finally found a excellent Ac company ,supervisor came his name i think is Ronald Toledo
on time he did check attic ,inside ( he did put some boots so floor don't get dirty ),outside. He explain me how Ac work and why my unit need to be replace ( i knew i need to replace the unit) so i really appreciate how he treat me with out been like others company employee's ( they know everything customers don't) so next day they came to install the unit 2 guys very polite ,after everything was done they clean out and let me with a nice ac unit cooling the way i want. so 5 stars for this Bruno company. More...

Reviewed on Google Maps

11 December 2017

I was very impressed with Stephen.He was professional, friendly, considerate .And he went to great lentghs to get me what I needed for my AC. .when I wasn't able to get the deluxe package, he made sure he got what I needed. I have bad asthma and he was genuinely concerned that I got what I needed to be healthy..He is a fine young man Nd you are lucky to have him as an employee More...

Reviewed on Google Maps

9 December 2017

Had a maintenance call and Dustin was prompt, put on booties, and began to inspect my unit. Upon further inspection he advised me my Honeywell thermostat was defective and could not change over to heat. After completion Dustin cleaned up and left. Well to my surprise one hour later my the Honeywell thermostat stopped working. I immediately contracted Bruno and Dustin was back within two hours and replaced my bad thermostat with a brand new Nest. He took the time to assist with setup (app on my cell phone) and my AC and heat began working again. At 807pm all is great and still working. Very thankful and impressed with Bruno’s dedication and Dustin professionalism. More...

Reviewed on Google Maps

21 September 2017

Great service today. My system was hit with a tree in Hurricane Irma. Bruno team got it fixed fast. Nice cold air again. They wrote a report for the adjuster to get me paid back. Very happy client. More...

Reviewed on Google Maps

20 February 2017

Darwin was our technician for our annual check up on Feb 17, 2017. He not only was on time, very professional, extremely knowledgeable on our system, and the quality of his work performance was outstanding. Our new unit has cut our electric bill in half! We would highly recommend Bruno Air and Darwin for all your A/C needs. More...

Reviewed on Houzz

29 January 2015

I had a less reputable contractor that spent 6 hours guessing what to do. Charged a premium and didn't complete the job!

Bruno Air replaced the entire HVAC in our Fort Myers home and delivered unsurpassed value in the process. All of the folks we dealt with were personable and professional. And the recommended Nest thermostat is awesome, THANKS!
More...

Reviewed on Houzz

20 January 2015

Very impressed with the speed and professionalism from start to finish. Reasoned to my call within two hours , arrived onsite and quickly identified the problem They returned same day with the part and was up and running. All of the service techs have been friendly and knowledgeable. Highly recommended! More...

Reviewed on Houzz

20 January 2015

Team Bruno has come through in several instances - a full equipment replacement and our rental home, an after hours repair and my primary home (Friday night - 5:00 pm until complete at 11:30 pm is pretty impressive) and our office when our system went down in the dead heat of summer.

Responsive, courtesy and affordable best describes Bruno Air...Mark P.
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Reviewed on Houzz

20 July 2014

In June I was in the market for a new A/C unit after an emergency situation with my 9-10 years old A/C. I had two companies coming to assess the unit and then contacted other two to request quotes. All 4 companies provided 1-2 options am completely different models making it difficult to compare apples to apples. I've read reviews about all models quoted and the companies online, one thing I have learnt: not only A/C unit is important but the skills of the technicians installing it are also important.
The reviews of the units were very polarized for all( usually the number of excellent reviews half on the number of really bad reviews and almost no ratings in between).
I found a site with reviews for Bruno air ( about 80) and they were all good or excellent.
Of all 4 comapanies the sales rep that was the quickest and most detailed in answering my questions /addressing my concerns was from Bruno Air conditioning. The rep , Dustin, would answered quickly even during the weekend, which I did not expect.
Bruno Air does not seem to be in business for as long as the other businesses, but they are more fresh and definitely the service level so far is the highest.
One can feel the effort the company puts into establishing a great reputation in the area.
Now, a little 'disclaimer' , my review is based on what I've experienced so far. The unit was installed within a couple of days from the moment I gave them green light.
Bruno Air proposed 3 options and I went with their recommendation, 3 tone one stage Bryson, even though the warranty was half of Rheem's. I wanted a two stage ( more efficient) but my condo has a size limitation and 2 stage A/C are not an option for a 'closet' unit.
I have had the unit for 2 weeks and hopefully I will not have to come back to the site and add another review modifying the rating.
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Reviewed on Houzz

11 March 2014

I needed to replace a two ton split air con unit and found Bruno Air Conditioning. From start to finish everyone was professional, courteous and performed all work to a high degree. Timelines were met, prices as quoted with no "oh, we found more to do" and the crew even did a minor maintenance on my second air con unit at no additional charge. Pricing included a factory rebate, but even without that rebate the price would've been better than 2 competitors I contacted.
I will use them again.
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Reviewed on Houzz