Brook Mollington Banastre Hotel & Spa

Comfortable and clean

Reviewed on Google Maps

I only stayed here for a night, but the service was excellent, the room was comfortable and spotless. The breakfast was nice, nothing spectacular but definitely worth the money. Would happily stay again.

Reviewed on Google Maps

I was only here for one night, but the room was very comfortable, and the service was very good. The breakfast was also nice.

Reviewed on Google Maps

Lovely hotel, friendly staff

Reviewed on Google Maps

From booking until checking out the staff were wonderful, helpful and friendly, nothing seemed to much trouble,|The dinner was tasty and well represented, served by nice staff. |Comfortable hotel, and spa facilities were good.|Really enjoyed our stay More...

Reviewed on Google Maps

Great location near to city centre and friendly staff

Reviewed on Google Maps

Very nice hotel but tired in some rooms. Spa is nice and staff very helpfull

Reviewed on Google Maps

My parents are regular members of the hotel gym. They organise every few months a meal for them and their friends.On the 2nd December they all got together for a Christmas lunch. There was 10 people and they had a lovely time, food was great and the staff were so helpful and friendly. Thank you everyone involved in making it a special event. Thanks again More...

Reviewed on Google Maps

Old building some bits of it tarting up. But a lovely stay. Oh and the plumbing needs attention too. Great value brilliant service

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Fab place food amazing ...a little tired but exc value for money

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Good location, swimming pool, gym good, reception area good and breakfast satisfactory.The front of the hotel is looking very tired as are the corridors to rooms. If I was to drive by I wouldn't be inclined to book which is a shame as its good inside More...

Reviewed on Google Maps

Staff and service were second to none especially John on the breakfast servuce

Reviewed on Google Maps

After reading previous reviews we came here with some trepidation , however all was good.||All the staff we encountered were great the hotel was clean and warm if a little tired , we had a comfortable bed and a good shower. The breakfast was fine as was the bar.||We also enjoyed the spa where the pool and jacuzzi were warm.||A nice enjoyable couple of days .. More...

Reviewed on Google Maps

Stay was beautiful, staff were friendly

Reviewed on Google Maps

Love it here

Reviewed on Google Maps

Great food in the restaurant, lovely spa treatments, nice ( and plentiful ) afternoon tea and helpful and friendly staff.

Reviewed on Facebook

Good Spa facilities brilliant treatments, lovely friendly and very helpful staff, lovely food and just a nice quiet peaceful place overall. Recommended if you want to just get away and relax And my rating is 5 stars not 3.4 I didn't pick this rating. More...

Reviewed on Facebook

Excellent value and such a nice spa. Room was great too....and service on reception. The place had a good vibe which was inviting to use the bar and encouraged us to eat in the restaurant. Meal was elegant and super. I would recommend thoroughly. More...

Reviewed on Google Maps

Loved this hotel. Read the reviews, but like everything take things with a. pinch of salt. ||||My room was great, clean spacious and comfy bed. Had a lovely swim in the pool before breakfast. Hot breakfast with a nice choice. Good WIFI Could not fault it really. the staff look like they work hard as constantly on the move, but it was a busy day with some sort of event. ||||Will defiantly come back. Thanks. More...

Reviewed on Google Maps

The hotel is lovely and the staff were so helpful big shout out to Megan and Samantha in the leisure facilities. The breakfast was fantastic and the staff went out of there way to make sure our needs were met.||Will deffo go again

Reviewed on Google Maps

Visited last weekend for a 90th Birthday Party for Mr Cyril Stamper. Had not been for years to be honest. Premises were clean and smart with a roaring fire in the lounge which added to the atmosphere, good service on the bar and a welcoming atmosphere. Met old friends and had a good chat. The Lounge was very comfortable, and we went into a seperate dining area for the buffet lunch on tables of ten with copious supplies of good wine. ||The food was excellent, plenty of it served by friendly staff and the Manager was present and helpful to Mr & Mrs Stamper and their guests. A good function enjoyed by all at a good venue. More...

Reviewed on Google Maps

lovely hotel. clean ...staff very friendly great spa facilities and food in restaurant was lovely . Defo come here again when next in Chester

Reviewed on Facebook

The hotel has had a makeover since I last visited and was looking quite spruce. The staff were very attentive , the table beautifully laid and the tea,coffee and eats were first class. The time flew past but there was no rush to get us out of the way. We'll go again and hoping we get this experience as Christmas present from one of the family. More...

Reviewed on Google Maps

The hotel was the venue for my sisters wedding and my wife and I had a 2 night stay there.We arrived on the Saturday afternoon and were greeted by friendly staff and checking in was easy. My mum and her friend had travelled down with us and my mum has mobility issues and requires a wheelchair to get about. Access to the hotel was via a ramp who's gradient made pushing up the ramp fairly easy and there were no raised door frames to negotiate, which you occasionally encounter at hotels. My mum had been assigned a ground floor room for the weekend, I'm under the assumption that is because there were no obvious lifts or stairchairs to the upper floor. This, however, should not detract from the fact that the room the stayed in was comfortable and spacious and is very suitable for a wheelchair user and I would suggest, that if anyone had any concerns, the staff would do their utmost to help rectify said concern. ||Our bedroom was classed as a double room but to our surprise and delight we found thay the bed itself appeared to be a superking size which would afford you the ability to 'starfish' quite comfortably without fear of pushing your spouse out of bed at some unearthly hour of the night time. The room itself was very clean and well presented, coffee and tea making facilities and the bathroom was clean and shower was very hot to say the least. The room overall was comfortable and clean and was a nice relaxing place to be away from the hustle and bustle of the wedding preparations. Our stay there included breakfast and this was both a buffet style full english or continental breakfast. The food itself was delicious and well cooked and both mornings we felt full and satisfied.||The wedding day itself was a wonderful occasion and was marshalled impeccably by Clive, the Deputy manager, who was there on both days of our stay. He made himself available at all times and nothing was too much trouble if you had a concern or problem. The whole day of the wedding went without a hitch and all the guests were treated superbly throughout the day. The food at the reception was excellent.The bride and groom had chosen a 3 course set menu for everyone and this was prepared and cooked to perfection and was delicious as was the evening buffet which offered a choice of both hot and cold fayre which again was prepared excellently in house. It would, at this point,be remiss if I didn't mention the staff, Amy, Rebecca, Tom, Jean, John and Mircea who worked so hard through the day to make the wedding day go so well. Thank you for all your hard work. ||There are Spa facilities there as well and not having used these facilities I cannot pass comment about them, however, both my daughter and sister used the swimming pool and reported that they had a lovely swim and relaxation in the pool. They also shared with me that an up and coming 'girlie' spa weekend might be in the offing so it would be reasonable to assume that the facilities were to their liking.||To sum up my stay at the hotel I would say it was an enjoyable and relaxing weekend despite the stresses of the wedding and both my wife and myself will stay here againwhen visiting this part of the world again and a big thanks once again to Clive for all the hard work he put in over the course of our stay. More...

Reviewed on Google Maps

We stayed here for a few days, hotel lovely, clean and friendly |We had a meal on the first night, it was absolutely superb|Prices of drinks and food were really reasonable |Taxi to Chester was £6 so not bad|Rooms clean, spacious but a little hot but there is a fan in the room|Just a nice break|

Reviewed on Google Maps

We were staying 17th-20th September after reading the reviews were a little apprehensive but on arrival we were very well looked after by Mr Gavin, (General Manager) and taken to a delightful and spacious room overlooking the gardens. Very clean with good facilities but perhaps could have had a little updating. My husband had trouble with the shower. The maintenance department tried to repair without luck so on our second day and with no trouble at all we were offered another room for him to shower in or a total change of room, which we decided to take. Although a smaller room it had a huge double bed and was very recently refurbished. This too was very comfortable. We were quite happy with the alternative choice. It is a perfect location to visit Chester City. Also within a few miles is the amazing Chester Zoo. Liverpool is around 30 to 40 minutes if you have a car. I can see us returning again we had a marvellous few days. Thanks to the Brook Mollington Banastre Hotel Team. More...

Reviewed on Google Maps

We wanted to visit Chester and had a hotel voucher as a gift. We booked at Mollington because of its proximity to Chester and the Zoo. Then we read the reviews. O dear. However we had a lovely 2 day stay. The staff were polite, very efficient and friendly. I am gluten free. This wasn't listed on the restaurant menu. However the staff were brilliant. The chef said he would adjust anything I wanted to gluten free ingredients. Both our evening meals were lovely. Breakfast was very good. Food was constantly replenished and nicely cooked. The room was typical Travel Lodge/Premier Inn style. Clean and tidy. The only bad point was the bed which was uncomfortable and very noisy every time one of us moved! This is reflected in the overall rating. We would definitely go back again and recommend it to friends and family. More...

Reviewed on Google Maps

Very welcoming receptionist which was needed after all the travelling. Lovely spacious rooms - just didn’t realise it was on a main road. Overall tho lovely break and friendly staff More...

Reviewed on Google Maps

This is a return visit ( for one night only) to one of our favourite hotels with friends. We asked for two quiet rooms, close to each other which the hotel kindly arranged. Our rooms 034 and 036 are on the first floor with views over the grounds. The rooms were excellently prepared, clean and of a high standard. Our booking was for Bed and Breakfast. The breakfast is excellent with a wide selection of both hot and cold items. You will enjoy a good 'English Breakfast" should you decide to have on. More...

Reviewed on Google Maps

Just leaving this lovely hotel after a very reasonably priced two night B&B stay, nice room, comfortable bed, tasty evening food, great breakfast and nice pool. . Really helpful staff.. Would recommend More...

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Mix up with booking but dealt with very well with room upgrade. Spa treatments very good. Food was a let down, especially breakfast. Otherwise would have been a 5*

Reviewed on Google Maps

Well, we returned again on the 3rd of August 2019. We intended to make a two weeks break and decided due to personal commitments, to stay local. What can one say about this hotel, it is a paradox insofar as the facilities require major works, while the staff are the finished product. One may normally not expect to find both under the same roof, but here we do. The staff belie the physical structures and conditions they work under. || I have always said, "for all things prior to booking in ask for Clive after you've booked in as for Nick". Something went wrong with that theory this visit. Clive worked really hard to acquire for us the room we required for the time we required. Now! While I have no doubt the service we received (which was undeniably all we could ask for) was at the direction of Nick, he himself was conspicuous by his absence. Nick posses amazing people skills (second to none I have ever encountered). he did display on this visit amazing management skills by arranging for our visit to be so well catered for by his staff, (we would have preferred the people skills to have been on display :). )|| All in All the structure is not even three-star the staff are five stars. Also, it is a pet-friendly hotel which can be seen in the rooms. ||Summation: ||1-1) Buildings require major works, ||1-2) Staff is a finished product by a country mile, you will find none better anywhere trust me on this. More...

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Just returned from an overnight SPA break. The staff in all areas of the hotel and spa were very friendly and helpful. The hotel was very clean, towels, bathrobe and bedding were very white and new. The food at breakfast was good except for the croissant which were very undercooked. The treatments we had in the spa were very good. Was disappointed though as 3 rooms were out of use. More...

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My wife and I booked the Mollington Banastre for a family party to celebrate our ruby wedding anniversary. The hotel provided a room for the party, 20 adults and 8 children, an afternoon tea when our guests arrived and dinner in the evening. As our family were traveling from different parts of the country we all stayed overnight in the hotel.||When we arrived the room had been beautifully decorated and set up ready for us. A member of staff had been allocated to look after us all day, Holly who was amazing.||The afternoon tea and evening meals were very good.||Our guests all said their rooms were very good. Ours was excellent, although very warm and we were unable to reduce the heating.||Breakfast in the morning was a buffet style with everything you would expect.||We would like to thank Clive and his team for everything they did. All of our guests have said what a great time they had. More...

Reviewed on Google Maps

We had a good visit to the brook Mollington all the staff apart from one receptionist where lovely. This includes the elderly man at breakfast who was exceptionally lovely and made us feel really welcome. Everyone we saw greeted us even some of the hotel guests. The spa was amazing although the saunas where both out of order the whole time. ||||The only thing we would suggest would be to modernise the rooms. As we found these to be a bit out of date. The cleanliness of the rooms could have been better. Also only on the last day we were there, were we given a welcome pack in the room which would have been more beneficial on the first day we were there.||||But thank you for a lovely stay and making us feel very welcome. More...

Reviewed on Google Maps

Overall hotel review of this hotel when we arrived from Chester zoo 19/10/2019 we had a warm welcome from the receptionist and manager of the hotel they were friendly and answered all of our questions as this was the first time in Chester. |The room was fresh and clean and warm.|Food was fantastic at night time well worth the money the breakfast was delicious and hot.|No complaints about this hotel experience. |Thank you for having us! More...

Reviewed on Google Maps

We had a night at The Brook Mollington Banastra after spend g the day at Chester Zoo.||We had read some not so good reviews before we went, but wanted to form our own opinion. ||Staff were friendly and welcoming, our room was clean, and comfortable, and the food was really tasty. Breakfast was buffet style, and had a good selection.||We hope to return, as it is really well situated to enjoy a day in Chester. More...

Reviewed on Google Maps

We had a good visit to the brook Mollington all the staff apart from one receptionist where lovely. This includes the elderly man at breakfast who was exceptionally lovely and made us feel really welcome. Everyone we saw greeted us even some of the hotel guests. The spa was amazing although the saunas where both out of order the whole time. More...

Reviewed on Facebook

My husband and I had our wedding here in August 2019 and we couldn’t of wanted anything better. The day was amazing the staff where all brilliant and Clive has been excellent, nothing I asked for or needed doing was no trouble at all. He went far and beyond to make our day perfect. The food was outstanding and all the guests commented on how lovely the food was. The evening buffet was just as delicious. I wish we could do it all over again. Thank you Brook mollington for making our wedding day perfect. We will be returning for our 1st wedding anniversary. More...

Reviewed on Facebook

It was clean and nice but dated in design, take a hairdryer if you need as I couldnt find one in the room but there was a trouser press and tea/coffee facilities. The restaurant is pricy but tastes good (though dont be in a rush) the breakfast could be value for money but we paid £5 for a child (£7.50 adult) who drank a small apple juice one slice of toast and half a pastry. It is a great location for Chester zoo and couple of min outside of chester centre. It was good. More...

Reviewed on Google Maps

Loved the staff very friendly helpful food excellent

Reviewed on Google Maps

Had I read some reviews I may not have booked. However, I found Brook Mollington really nice. Staff were welcoming and friendly. The room was clean and welcoming with a spotlessly clean bathroom. The evening meal was excellent with very reasonable wine prices. A nice bar and hotel was set in lovely gardens. Breakfast plates were small but you can go back as many times as you wish. Id recommend for a stay in Chester as its also situated between the centre and designer outlet More...

Reviewed on Google Maps

We booked this hotel for two days for our company strategic planning meetings in July. We were a party of 15 each with our own rooms and two full days in their conference room. Clive Donovan and his staff couldn't do enough for us, they were really friendly and accommodating. The conference room was fit for purpose, the rooms were extremely comfortable, and the food (and wine) was delicious. We even had a bit of time to use the spa facilities. We have booked again for another strategic planning event in January. More...

Reviewed on Google Maps

I booked this stay for my partner's birthday and must say the staff are an asset to this hotel. The redhead on reception works tirelessly, very welcoming and helpful, including helping arrange a cab for the centre of chester for us. ||I'd ask for a surprise cake in the room on arrival which was accompanied by a card and tasted lovely. Gym facilities were great, as was the jacuzzi pool. The gentleman monitoring the pool was very helpful and polite, as were the breakfast staff.||Whilst the hotel is tired in areas (due to investment not the employees) we were made to feel very welcome and well looked after. The staff are an asset to this hotel - I only hope that those holding the purse strings will invest to allow this hotel to reach its full potential. More...

Reviewed on Google Maps

We have stayed over a few times at this beautiful hotel, staff can never do enough, Fintan the manager was amazing with his customers, rooms are lovely and food is beautiful really can't wait to return, carry on your good work guys.

Reviewed on Google Maps