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Brook Kingston Lodge Hotel, Kingston Upon Thames logo logo
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Brook Kingston Lodge Hotel, Kingston Upon Thames

Norbiton, Greater London

(423)
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Reviews (423)

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4.5/5

423 customer reviews

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28 December 2019

Beautiful hotel and excellent service!!!

Reviewed on Facebook

26 December 2019

Lovely homely rooms and great service from the staff...fantastic place to stay

Reviewed on Google Maps

24 December 2019

Best service throughout the entire Philippines.

Reviewed on Facebook

22 December 2019

Nice pleasant value for money.

Reviewed on Facebook

22 December 2019

Had a lovely lunch in the Atrium Restaurant. we picked the festive menu - great value at £16.95 a head 3 courses plus coffee and mince pies will definitely be back to try the Sunday Lunch

Reviewed on Facebook

21 December 2019

A very quick stop over when visiting family. Didn’t eat there is spend much time there, but pleasant enough.

Reviewed on Google Maps

20 December 2019

Excellent hotel to stay in, with good breakfast and friendly staff

Reviewed on Google Maps

20 December 2019

We had our office Christmas lunch today at the Brook Kingston Lodge. The meal was delicious and our table was beautifully decorated for Christmas. Staff were helpful and friendly and the manager, Mark was warm and welcoming.. Just perfect! || | More...

Reviewed on Google Maps

13 December 2019

Nice place :)

Reviewed on Google Maps

13 December 2019

On behalf of the members of the Rotary Club of Tooting I would like to pass on our thanks to you and the staff who helped to make our Christmas dinner at the Brook Kingston Lodge Hotel a great success. Your advice on the planning of the event was invaluable and our members and guests have been unanimous in their praise of the location, cuisine and the friendly and efficient service. Special mention must be made of General Manager Mark Coubrough who worked tirelessly and in good humour to successfully resolve issues of last-minute cancellations, unexpected arrivals and changes of menu. The result was the best festive dinner celebration in our collective memories.||I am sure we will be contacting you for your assistance with our future special events. More...

Reviewed on Google Maps

8 December 2019

excellent atmosphere ....

Reviewed on Facebook

6 December 2019

Loved our visit here. Stayed for a week. The staff is very pleasant and professional. They offer breakfast and have room service available. They have a lounge area and you must try the afternoon tea. We heard it was great, but didn't get a chance to try it. More...

Reviewed on Google Maps

29 November 2019

Very friendly and helpful staff. Convenient location. Hearty breakfast and comfortable room.

Reviewed on Google Maps

29 November 2019

Very nice hotel went for xmas tea food very good all staff friendly .manager very obliging would go again.xx

Reviewed on Google Maps

27 November 2019

Enjoyed a set menu lunch here. Wry good value for the money. The food was very tasty, much better than expected. Charlie, our waiter was very polite, accommodating and attentive. Would definitely come back here again. More...

Reviewed on Google Maps

27 November 2019

Had a great cream tea, great sandwiches and wonderful cakes, I would really recommend this hotel, staff friendly and Mark Couborough The General Manager was terrific, nothing was to much, he made sure we had everything and my friend who has a stroller to help her Walk, he couldn't do enough to help her. I cannot praise him enough. Thank you so much for a wonderful time can't wait to come back. More...

Reviewed on Google Maps

26 November 2019

Food staff very good cream tèa

Reviewed on Google Maps

20 November 2019

Attended a Murder Mystery night and stayed overnight. The three course meal included was delicious. The staff were all very friendly and the whole evening was good fun. We stayed in a spacious room which had tea/coffee making facilities, toiletries, hairdryer and even an iron and ironing board. Breakfast was ample with juices, cereals, rolls, croissants, toast, fruit, yoghurts and full cooked breakfast. Would definitely stay here again. More...

Reviewed on Google Maps

13 November 2019

My colleague and I stayed for a few days for work. The hotel is very nice and the food was great. The staff were all very friendly but many of them were clearly new at the job. This was no issue however as they were very well managed by the manager Mark, the hotel manager was incredibly welcoming and particularly helpful. He waited on us in the restaurant every day of our stay and took pains to ensure that everything was to our satisfaction. It’s not often that you see one member of staff doing so much but Mark served me at the bar, made sure my room key worked when it failed on the first few attempts and was there every morning at breakfast to get us coffee. ||Our stay was made comfortable and enjoyable and this was in a large part due to the excellent manager. ||The bar also has a good selection of whiskeys and the rooms are very comfortable. I would certainly recommend this hotel to anyone staying in the area. More...

Reviewed on Google Maps

13 November 2019

Nice venue for the event we had.Staff very helpful.

Reviewed on Google Maps

13 November 2019

The beds are amazingly comfortable, the rooms clean and the staff very polite and helpful. It is probably suited more to business needs than families but my impression was made during the week. The major advantage of this hotel is that it has its own parking area. The only thing that didn't work for us was the menu. Though nicely cooked, the food was incredibly salty pub-style food and the choice for vegetarians was 1 meal. We opted to go elsewhere for further meals. More...

Reviewed on Google Maps

13 November 2019

Nice staff and room are comfortable

Reviewed on Google Maps

13 November 2019

Meet with our great leader there.

Reviewed on Google Maps

6 November 2019

The room and bedding was very nice and comfortable. The bathroom was nice and clean and properly equipped. The breakfast was mediocre, looking like it was cooked awhile ago even though we were up reasonably early. The tea was stewed in a flask and undrinkable. More...

Reviewed on Google Maps

27 October 2019

Decent hotel, very good service.

Reviewed on Google Maps

27 October 2019

Came here for a murder mystery weekend with a friend. Really comfortable hotel, had a wonderful cream tea by the open fire on arrival. Staff here were really friendly and nothing was too much trouble. Rooms very comfy, warm and a large bathroom. Dinner was really good and spoilt for choice at breakfast. Reasonably priced bar and the murder mystery was great fun. Definitely stay here again, well worth the money More...

Reviewed on Google Maps

27 October 2019

Nice place to stay

Reviewed on Google Maps

27 October 2019

Quiet, easy to travel to and from central London or the airport.

Reviewed on Google Maps

27 October 2019

We had a family party here to celebrate a diamond wedding anniversary. The Asian fork buffet was delicious and the staff were very helpful and accommodating. We were very pleased with how the whole event went. More...

Reviewed on Google Maps

27 October 2019

Great location..really excellent service too

Reviewed on Google Maps

27 October 2019

We've stayed at this hotel a number of times over the past few years and also regularly return for meals. We recently booked the conservatory for ourselves and nearly 40 guests for our 25th wedding anniversary and were looked after very well. The catering organised by Kate was exceptional and our courses were delivered in with military efficiency. Charlie in particular really pulled the stops out and was on hand to deal with any small issues that arose on the night. If you're going for Sunday roast, their gravy deserves a special mention also - although they've yet to reveal the secret formula to us! More...

Reviewed on Google Maps

26 October 2019

Great food ! Lovely wedding

Reviewed on Facebook

29 September 2019

all services are good and affordable to everyone. ❤️❤️❤️ I love this place...❤️❤️❤️

Reviewed on Facebook

27 September 2019

Good location, friendly and helpful staff.Convenient parking.

Reviewed on Google Maps

27 September 2019

Alles in Ordnung, preislich günstig, Ausstattung und Zustand okay, gute Anbindung an die Innenstadt, sehr nett und freundliches Personal

Reviewed on Google Maps

27 September 2019

The building is older but it was well maintained with the exception of the heat. It was a very hot day but due to no air con the building was stiffeling. They did provide fans however these only moves tye warm air around. That aside the staff were very nice and as helpful as the could be. The breakfast had a great choice and was lovely. More...

Reviewed on Google Maps

27 September 2019

Very nice hotel a short drive to the city center. Great breakfast buffet - every fresh and not over cooked or dried out.

Reviewed on Google Maps

27 September 2019

We stayed in at the hotel as it was walking distance to Coombe Lodge Hotel who were hosting my dads 70th bd party. ||The hotel room was very comfortable - enough space for a family of four with a patio area onto the courtyard. ||The staff were very friendly and helpful - especially the night staff behind the bar. ||Value for money stay More...

Reviewed on Google Maps

27 September 2019

We had a quiet room. It was a little dull but clean and comfortable looking out on a pretty courtyard.||Staff helpful and friendly. We had lamb hock and the duck in the restaurant both of which were excellent. More...

Reviewed on Google Maps

27 September 2019

The hotel is in a good location not too far from town, The staff are all friendly and welcoming and always happy to help . The hotel is very comfortable however some of the decor And fixings looks like they could need some attention. Overall very happy More...

Reviewed on Google Maps

27 September 2019

Friendly hotel,we had a nice room ,only stayed for 1 night ,welcoming friendly hotel ,nice touch with juice and cookies on checking at the reception very convenient for our family party and near venue,the parking was good ,room was clean stayed on the ground floor doors open to a court yard ,which was nice ,the staff work very hard and were helpful ,we had breakfast which was ok ,this hotel could do with refurbishment ,I would stay there again if I needed too

Reviewed on Google Maps

27 September 2019

Nice welcome ,friendly staff,very comfortable our rooms was ok could do with better lighting in the room ,bed comfortable and close to where we needed to be on the day

Reviewed on Google Maps

27 September 2019

We stayed at Brook Kingston Lodge hotel while our daughter was moving in to her uni accomodation. It couldnt be a better location for us: within working distance to all the shops, a pub, a restaurant, and at the same time in a quieter area of town. Staff was helpful and polite. Lovely and comfortable bar/ eating area. The only 2 complains will be: pillows are of poor quality ( flat, no bounce left in them), and breakfast time ( 8-10) was a bit inconvenient for us. We would prefer if it was served earlier, may be at 7. Overall, lovely hotel and we would stay again. More...

Reviewed on Google Maps

26 September 2019

Nice hotel good location

Reviewed on Google Maps

24 September 2019

peaceful environment, kind staffs

Reviewed on Facebook

17 September 2019

Brook Kingston Lodge welcomes you as soon as you enter the hotel, it's like coming to your family home and you know everyone from the front desk to the restaurant you are treated like family. When you get to your beautiful room, you feel like it's your personal room with all the comforts of home. More...

Reviewed on Yelp

14 September 2019

Stayed here on business. Very quaint and food is excellent.

Reviewed on Google Maps

14 September 2019

We stayed in at the hotel as it was walking distance to Coombe Lodge Hotel who were hosting my dads 70th bd party. ||The hotel room was very comfortable - enough space for a family of four with a patio area onto the courtyard. ||The staff …Read more on TripAdvisor More...

Reviewed on Google Maps

7 September 2019

I stayed at this hotel for 3 nights and found it to be quite a decent place. Their reception is open 24hours and they have the beat scrambled eggs i have had in my entire trip to the UK! !! Would easily reccomend this hotel to anyone. More...

Reviewed on Google Maps

7 September 2019

Stayed here for three nights. Check in time was 3 pm but we got the room 45 minutes earlier which was much welcomed. The staff are friendly and helpful. Room was cosy but can do with some improvements. Can't complain about the food. Had a good spread for breakfast. A definite recommendation! More...

Reviewed on Google Maps