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Unlike most mortgage brokers in the United Kingdom, that charge average client fees of £500 (*Money Advice Service), Boon Brokers do not charge client fees for mortgage and insurance cases.
Boon Brokers is an independent mortgage, insurance and equity release brokerage based in East Anglia.
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200 customer reviews
Caroline Higgins
Absolutely amazing, I will always use them and always pass them onto friends and family,
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customer
Fantastic service. Highly recommend Boon Brokers.
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Christopher
A truly amazing experience from start to completion. My advisor, Dominic Lyne, was extremely knowledgeable and helpful, going above and beyond expectations to deliver quality service. Due to complications with the building I was purchasing and personal circumstances, my mortgage situation was particularly challenging. Nevertheless, Dominic was always happy to help (including dealing with many telephone conversations with myself)!Dominic and Boon Brokers were always 'on top' of the process, never needing 'chasing' or experiencing delays. Overall, an exceptional experience that I cannot recommend highly enough. More...
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prettiest skeleton
This has been my first mortgage, and throughout the entire process Lucinda, who has worked with me, has been absolutely fantastic. So friendly and patient, happy to explain anything and answer all of my daft questions! Not had a single negative thing to say, even with a rejection! She just ploughed on through to the next lender and got me sorted. So happy, and will definitely find my way back if I ever repurchase. More...
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Julie and graham grand
Excellent service from boon brokers would definitely use them again . A special mention to our advisor Josh Lillie, who has been excellent all the way through the process, always returning messages promptly, keeping us informed, and making what can sometimes be a difficult process very smooth . So a big thank you to Josh and boon brokers More...
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Jerry H
No Broker fees !! I strongly recommend Boon Brokers. If you want experience, vast knowledge, comprehensive Customer service and great availability then look no further for your Equity Release and/or Mortgage requirements. Gerard , Michael and staff were always friendly and fully supportive providing help and guidance as and when required I appreciated their service so much that I went back to Boon Brokers for more than one financial Product Well Recommended More...
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Andrea Walker
Throughout the entire process we received nothing but excellent service, with constructive advice, reassurances when needed, and the usual how to, when, where, and why questions answered with utmost courtesy. Nothing was too much trouble: all were kind, caring, helpful, respectful and patient. They indeed went the extra mile and we are extremely grateful. More...
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customer
Our service was amazing! We dealt with Lucinda who was extremely helpful along every step of the way. Any questions we had were answered immediately and always with positive results. Couldn’t have asked for a better service. More...
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James Mayhew
Lucinda at Boon Brokers has been fantastic. Patient, efficient, good humoured, focussed, always fast to reply. I tried several brokers, but i'm so glad I went with Boon - they've been completely brilliant and I would 100% recommend them.
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Will Foster
Dominic Lyne was very knowledgeable and made the process easy from start to finish helping us secure a mortgage offer. I will be recommending him to family and friends and be sure to use Boon Brokers in the future.
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Jim butler
Dominic was very helpful from start to finish and outstanding to some other brokers we dealt with. Very responsive and always took the time to answer my silly questions!
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JADEN HEWITT
Our mortgage advisor was Josh Lillie. He was very helpful & informative! Unfortunately, our mortgage was a real tricky one due to furlough but Josh did it! He managed to get us our first home.We are so thankful and cannot wait to move in. Thank you, Josh!!! More...
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M Baty
Excellent service.Highly recommend!
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Zara
Fantastic service. Josh Lillie has been amazing throughout the process. We got our mortgage offer at the end of what was a stressful journey. Josh has been supportive and went beyond expectation to find the right lender for us. More...
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customer James haughie
Stress free mortgage !! I found boon brokers on line and from my first email and then a call from josh Lillie , who talked me through the process from start to finish I felt very comfortable and at ease with what was explained. I knew a bit about mortgages but was needing a lot of things clarified which josh happily done. When I emailed with queries he was quick to get back to me and I felt the whole process was stress free. I would have no hesitation atall in recommending boon brokers. James Haughie More...
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customer
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Gintare
Thank you very much to Boon Brokers team, they made it happen for me to purchase my first home whilst I am self-employed and my business is quite new. Josh found the right lender for my situation, he was friendly and approachable and was very patient to answer my questions. I am lucky to have a partner who is experienced in mortgage options and who helped me to find the best mortgage deal for me too. Overall, I say a BIG THANK YOU to the Boon Brokers team for making my dream that seemed so far fetched come true! More...
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Ben
We read a number of positive reviews prior to choosing Boon Brokers and they certainly didn’t disappoint. Our mortgage advisor Dominic was absolutely fantastic. As first time buyers we needed a lot of hand holding and that’s exactly what we got. However, we never felt patronised or forced into anything. So far our house buying journey has been extremely smooth and a lot quicker than expected. Much of this was down to Dominic’s very impressive service. We thoroughly recommend Boon Brokers and will be using their services again. More...
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Rich
Dominic was so helpful and effective in putting together our let to buy arrangement, finding us two competitive mortgage offers that met our requirements. Throughout, the communication was first class - handled promptly and patiently responding to all our enquiries making the process was simple, swift and headache-free. I highly recommend their services especially as the advice was actually more informed than some brokers we considered who would’ve charged us. Overall, a great experience and would use again - thanks so much Dominic! More...
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Happy Customer
We had a great experience using Boon Brokers and our broker Jay Blackaby was brilliant, responsive, easy to work with and made the process as painless as possible considering our complex circumstances.
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customer
Excellent helpLucinda Robinson was my advisor providing me excellent advice and received a very fast response
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customer
As First Time Buyers, the whole experience of obtaining a mortgage and the process which unfolded was entirely new to us, so we felt extremely lucky when Dominic Lyne contacted us offering his services after we reached out via our Parents recommendation. Dominic was incredibly patient with us and went out of his way to provide us with a multitude of offerings and varying ranges of advise, which astutely considered all our concerns and questions. On top of that Dominic was incredibly friendly which made it very easy for us to contact him, this was something he made very clear to us from the start. He is always approachable and where not, provided us with some highly detailed email responses to all our queries. We look forward to many more years together along this mortgage journey. Boon Brokers have been fantastic. Thank You. More...
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Catherine O'Neill
Excellent service. Dominic was very friendly, always willing to answer our queries and provide us with multiple options. His responses were prompt and when waiting on third-parties he would keep us regularly informed on progress/delays. As first-time buyers, Dominic's help made the whole process hassle-free. We would highly recommend and we will definitely be using Boon Brokers again when remortgaging. More...
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Customer
Amazing service as always, Lucinda and the team always go above and beyond to help and explain everything!
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Joanna Macfarlane
I was nervous to start the process of getting a new mortgage and felt over whelmed at the thought of it, I didn't need to though as Joshua was amazing from start to finish. Joshua was so friendly, informative and always happy to answer any of my questions. He put me at ease and helped us to get the best mortgage available for us. Thank you Josh More...
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customer
Fantastic I don’t often leave reviews but this box for comments is not big enough ! First time buyer - Gerard and Lucinda Explained and communicated exceptionally throughout whilst having a friendly attitude and made my process stress free. 10/10I will be recommending to friends and family More...
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V M B
Excellent service. All went well from A to Z. Top service and free as an add-on bonus.. Thank you!
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Niyazi ozkan
We were contacted very efficiently by boon brokers and were so grateful to have been matched with Dominic Lyne as our mortgage advisor. He was very professional,helpful and friendly from beginning to end, he took all of the stress away from us when buying our first house and really put me at ease. He was great. His knowledge was phenomenal and he understood exactly what I needed and processed everything very efficiently. Would highly recommend. Thank you so much More...
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Caroline Miller
Dominic worked my case and was terrific. Efficient, pro-active and across the detail. I would not hesitate to use him again.
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Rebecca
Great service, very helpful, always available to answer any queries. Would definitely recommend
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customer
Excellent service. Polite, straight forward, no fuss. Would recommend to other people.
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customer
I had Dominic working on my case and his work was second to none. Very efficient and the communication was consistent and attentive. Everything was done at a great level and no t's were left uncrossed. I will definitely be using this brokers again. Very delighted. More...
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Holly Biss
My main contact with boon brokers was with Gerard. He was professional and conveyed all options available to me clearly so that I was fully informed to make the most beneficial financial decision for my investment. He was easy to contact and prompt to respond with any of my queries. I will be sure to seek Boon brokers expertise in the future and would happily recommend to others. More...
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Teresa Tian
Josh Lillie is an excellent and professional broker. He has been extremely helpful and patient to answer all my questions during the whole process. Josh has been always responsive and helped sort out problems fairly quickly. I'll definitely recommend Josh and Boon to anyone who are seeking for mortgage application. More...
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Robert Godfrey
Dominic Lyne at Boon Brokers was fantastic to work with & I cannot recommend him highly enough. We were doing a let to buy & residential mortgage so not a straightforward transaction & he was knowledgeable & able to review the market & come up with some great products for us. His communication throughout was first class & he kept us up to date throughout the process. Don't hesitate to use Boon Brokers, you won't regret it! More...
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Customer
Very good experience with Dominic Lyne. He had to find me a new lender very quickly after complications with another, and all of that went through with minimal work from my side. All while being consistently polite and responsive. Would definitely recommend. More...
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Claire East
Well I thought I'd take the time to leave a review boom brokers helped me get a mortgage fast reliable update info all the time my broker josh Lillie was amazing kept me informed from the start of progress in getting the morgage I have ptsd so josh explained things clearly if I didn't understand if ring him and he would ring straight back they are a company that don't hassle you choose their company like other brokers do as I was going to pay 700 until josh got in touch to say their service Is free I would recommend to all my friends
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Louis Weston
I was a little dubious at first, especially using a small mortgage broker, after a n initial call I was told that one of the brokers would give me a call back, an hour later Gerard called back, spent 15 minutes explaining the process and setup a 45 minute call for the next day. The online tracking platform is really good, has all the information of your specific case on there. The real stand out component of my mortgage search was Gerard who communicated well and explained rationale for his though process, an asset to any mortgage search! More...
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Paul
Efficient, personable and with very good communication throughout. thanks!
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Miss DANYA HUSSIEN
I am beyond thankful to Dominic Lyne for his outstanding customer service in helping me purchase my first property. The dream seemed unreachable for me after speaking to numerous brokers who have turned me down until I came across Boon Brokers. Fortunately, I was allocated to Dominic Lyne to guide and help me throughout the process. I cannot even describe how amazing, brilliant and beyond outstanding his work was from day one. He would reply so quickly and was always there to answer all my questions. He was extremely knowledgeable, supportive and efficient. I have already recommended him to family and friends. I wish I had spoken to Dominic Lyne before and not wasted my time on unprofessional brokers. Thank you so much for everything, you are a truly golden member of BB. I am definitely coming back again in the future and not go anywhere else. I cannot thank you enough, my words don’t match how much I appreciate everything you have done. Your the reason for my happiness.Please don’t waste time with any other broker. Head straight to Boon Brokers and ask for Dominic Lyne. You will not regret it. Your only regret will be for not speaking to him. Don’t go anywhere else. More...
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Hannah Smith
Lucinda was very efficient, great communicator and helped me to get the best mortgage possible.Thank you so muchHannah
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Adrian
Dominic from Boon Brokers has been outstanding from the first point of contact throughout. He was so knowledgeable and willing to help in every way re: our property purchase and letting ideas. I have already recommended him to our friends. This is how advising is done. Thank you! More...
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Chloe Johnston
Dealt with Dominic Lyne, he was extremely professional and helpful throughout. Would have no hesitation recommending his services!
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Neal Greenaway
Josh Lillie of boon brokers provided me with a mortgage advisor service as a first time buyer. I had many questions as it was my first time going through a process like this, Josh was extremely patient and explained everything very clearly. He explained the best types of mortgages to search for and why, and found me obtain a great mortgage for my first place, with a low interest rate, and how to make the most of it. Will definitely be using him again for future re-mortgages! Would highly recommend his services. More...
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Ewan H
My case was dealt with very quickly, professionally, and in a friendly way. It was just 2 weeks from me initially contacting them until I had my full offer in hand from the lender. Asked for a callback via their website. Gerard got in touch the next day and we talked through my requirements ahead of a longer consultation the next day. In advance of advising me on the best mortgage to go for, he checked with lenders to make sure they were happy with my situation (ex local authority flat etc) to give the best chance of a successful application. Within a coupe of days I had my agreement-in-principle in hand, and my full application was sent in. The lender had a couple of queries about my situation along the way, which Gerard quickly raised with me and we dealt with them. After 2 weeks I was very surprised (and happy) to receive the mortgage offer!Can't really ask for much more, especially from a fee-free broker. Would happily use their services again. More...
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Dean Moore
We have used Boon Brokers three times now. First for when we were first time buyer, second for our remortgage and recently for buying our new home. They have been very informative and so helpful each time. They have made it stress free and I would highly recommend. More...
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customer
I recommend Boon Brokers to everyone I know. Amazing service.
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Louise
Boon Brokers came highly recommended to me and they delivered. I found Dominic Lyne to be approachable , friendly yet professional and very prompt at responding to emails. I also would highly recommend and will use again . More...
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Tony
I had been badly messed around by a large national mortgage broker. Boon spoke to me more and found out more useful information in 2 days than the other had in 2 months. In the end, my best way forward turned out to be to go down a route which didn't earn them a commission. However, they were completely OK about that and didn't try to persuade me to act against my best interests. I was very impressed and would definitely use them again. More...
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Aleja Isip
I am a first time buyer buying a new build property on my own using the Help to Buy Scheme. I have 2 sources of employment income and in one of them, I am on maternity leave. I have had adverse credit (payment arrangement) in the past as well so my situation is quite complex.Josh Lillie has gone out of its way and agreed to assist me free of charge even though my situation is not as straight forward. Other financial advisors wanted to charge me ridiculous amount or said no but Josh persevered and I am really grateful for this. Josh found me the best rate on the whole market. In this instance, as the Plot I am purchasing does not complete until 7/8 months later, he found a lender that has a long offer validity and one that will accept my adverse credit in the past. He explains things in detail and always there to help. He is the friendliest but most professional and respectful financial adviser I have ever come across. I can definitely recommend Boon Brokers and Josh Lillie! More...
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What do you love most about your job?
Home-ownership is a dream for many people in our society. By playing such a pivotal role in the buying process for the client, we receive great pleasure from assisting homebuyers in every step of their journey. Not only do we then receive a client for that one purchase but we retain the majority of our clients for future cases too when they come to re-mortgage. As we offer a truly free of charge service, since we receive payment from the most suitable lender on completion of the transaction, clients are often amazed at the quality of our work.
What inspired you to start your own business?
We are inspired by our mission. Our mission as a company is to fundamentally improve the consumer’s
perspective of the mortgage broking industry in the United Kingdom.
It is of no secret that since the global financial crisis of 2007, mortgage brokers have been branded as parasites by many consumers who were mis-sold products. During the financial crisis, mortgage brokers capitalised on consumer’s asymmetric information and betrayed their trust. According to our independent research, a high percentage of consumers prefer not to use mortgage broker services. They assume that the broker will act in their own self-interest, resulting in a sub-optimal product selection for the client. It is our role as a company to quash this perception of mortgage brokers in the United Kingdom.
Why should our clients choose you?
1) No Client Fees
2) Whole-of-Market Access
3) Directly Authorised by the FCA
4) Free Consultations
5) Client Profile System
6) Personalised Service
7) Automated Mortgage Updates
8) Automated Re-mortgage Reminders
Can you provide your services online or remotely? If so, please add details.
We only offer our services online/remotely. Clients can either choose advice over the phone or via video calls. When new clients initially enquire for our services, they are allocated a mortgage broker that will stay with them for the duration of their mortgage journey.
What changes have you made to keep your customers safe from Covid-19?
As our services are online, this does not apply to our business.
Mortgage Advice
Boon Brokers offers a fee-free mortgage service that does not compromise on quality. Our brokers have whole-of-market access to lenders in the U.K to ensure that you find the most suitable product for your needs on the market. Free phone and video consultations are provided in the U.K with one of our expert brokers. Throughout the process, you will have access to our client profile system where you can track your case progress.