BNS provide pragmatic advice and are willing to tackle issues. Fantastic service . I will continue to use them, cannot recommend them enough.
Very knowledgeable, extremely helpful and professional. Would highly recommend. Very pleased with the service provided by BNS.
Ian is sound
They were helpful
Really great service, happy with the work they do at our development
Having first met Andrew in 2009, I was the only resident owner in a converted Georgian property in Exeter which was self managed. I was becoming frustrated with the red-tape and burdens that my fellow owners were placing on me as the only one that was regularly on-site.
However, we ran the building on an ad-hoc basis financially which was hard because we had nothing in our account when we needed things doing and I had to chase everyone for their contributions. It was even left to me to do the cleaning!
To start with we couldn't justify the cost of a managing agent but after a couple of years of keeping in touch with BNS (who continued to offer me support and advice even though we hadn't appointed them) we brought them in to run the property fully in 2011.
We soon realised that it was a false economy struggling ourselves when BNS structured a meaningful budget and organised for all owners to pay a reasonable monthly charge. We've now got a few thousand pounds in our account and rest in the knowledge that we'll need decorating carried out soon which will be paid for from our funds.
I'm grateful for the support they've given me and our property and would recommend them to anyone in the same situation. More...
I've been happy in my dealings with them. Our property manager Bruce assists when needed and is very prompt.
Having been a client with bns for a few years, i was surprised to hear of the negative reviews on google and wish to add my personal experience. The service provided has been nothing but transparent, fair and reasonable. Especially with the use of their online portal which gives me access to all the financial records i require and allows me to see the work they are doing at my block. They are approachable, easily contactable and have kept our committee happy for many years which is more than our previous Managing Agent. I would strongly recommend their services over any other Agent in the area. More...
Took on the management of our building recently, was able to progress works quicker in three months than others were able to do in three years! Happy with their service which i can see they are trying to proactively inform clients of what they are doing to create transparency in an industry which is unfavourably though of. Certain aspects have required us to liaise with them and implement procedures moving forward but otherwise we are very content with what we are paying for. Overall I would recommend. More...