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#BlueSocial  logo logo
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#BlueSocial

London, London

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‘20 Certificate of Excellence, 2020

About

Create . Communicate . Influence

We are a creative, passionate team of social media specialists. Blue Social drives innovation, influence, communication and engagement like no-one else. We love delivering inventive, targeted campaigns and social media management for brands and businesses big and small.

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Reviews (9)

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5/5

9 customer reviews

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30 December 2018

Best way to start our social media presence! Danielle and Courtney were very insightful and creative. Keep up the good work guys! :)

Reviewed on Google Maps

30 July 2018

Gareth and his team are really helpful and are always on the other end of the phone to help with any question we may have!

Reviewed on Google Maps

30 July 2018

Blue Social are a hard-working agency who have increased my Business sales through fantastic Social Media Marketing.

Reviewed on Google Maps

30 July 2018

Blue Social have been working alongside our company for the past 3 years. Since the start of our relationship they’ve increased our ticket sales week on week through great content creation and social media advertising. We look forward to continuing our work with them to provide sell out events! More...

Reviewed on Google Maps

30 July 2018

Blue Social have played an integral role in organically increasing our social media presence by producing on brand creative content to promote several of our ranges. We look forward to continuing our work with them. More...

Reviewed on Google Maps

30 July 2018

These guys look after our social media campaigns - Chloe is such a great Account Manager and is always on hand to help deliver our requirements on our social media accounts. Always forthcoming and ready to help – couldn’t do it without her! More...

Reviewed on Google Maps

30 July 2018

Andrew and Toni and the team have helped us transform our social media exposure! Can’t wait to see what the next few months brings.

Reviewed on Google Maps

30 July 2018

Gareth and his team are always on hand if there’s anything urgent that’s pops up. And on top of that their work is second to none and could recommend them any higher.

Reviewed on Google Maps

30 July 2018

Ben has been a massive help throughout our campaign with BlueSocial. Next time Fresher’s Week comes around, we will be using BlueSocial’s services again

Reviewed on Google Maps

Q&As

We have a really dedicated and creative team who love getting into the mindset and industries of the businesses we represent. It's great to be able to steer their creativity and social media skills to produce competent and well put together content which helps our clients connect with their customers online.

It's pretty simple - we marry creating good content and advertising with strong procedures and KPIs which mean all our clients know what to expect in terms of content production, advertising and community management.

In short, you can't be creative if you miss deadlines and close down communication channels!

Services

Managing comments and queries on social media are key, here are some of the methods we use to ensure things work well for our clients.


Your dedicated Community Manager will be given full training to ensure that they completely understand the brand and are able to answer all engagements as thoroughly as possible.
Review previous comments and complaints made across all your channels.
Review responses to comments and review good practice.
Consider emergency response situations as we discussed
Create a list of possible scenarios and compose examples of how we would deal with these.
Make sure negative reviews and comments are passed onto you to help deal with the situation as effectively as possible.
We appreciate in some circumstances we would be referring people to offline communications or your helpline support during opening hours.

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