Loading...

Please wait ...

Blossom Cleaning logo logo
B

Blossom Cleaning

Queen Street, Edinburgh

This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

Reviews (1)

Leave a review
1/5

1 customer review

Loading...
20 September 2018

Blossom cancelled an appointment the day of an end-of-tenancy clean.

I contacted them two months in advance. We agreed a date but I was clear this might change. I fixed the actual cleaning date three weeks in advance, and she chose the time.

Two days before, she asked to change the time by 2 hours. I said yes, even though this meant I had to take the entire afternoon off work.

The morning of the clean, I asked if we could change by half an hour because a friend was in hospital. She immediately cancelled, claiming it was too short notice and that she had been accommodating after "so many changes". She told me to find a more flexible cleaning company.

She could have said “sorry, can’t change the time” and given me a chance to go back to the original time. Instead she dropped the job completely. At no point was I rude. She had no excuse to treat me like this.

Don't use Blossom Cleaning unless you want to do your own end-of-tenancy clean the afternoon before you move out.
More...