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Bill Frusco

Upper Holmesburg, Pennsylvania

(93)
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Reviews (93)

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5/5

93 customer reviews

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22 November 2019

Andrew from Frusco Plumbing did a great job taking care of the leak in my tub. He was on time, took care of the issue quickly and told me exactly what the problem was. I’ve always had great service from Frusco Plumbing. When my water heater had to be replaced last year, the plumber took down the door & frame to get the water heater in the closet. Then he put the door & frame back together better than it was. When I need another plumber, I will be sure to call Frusco Plumbing. More...

Reviewed on Google Maps

21 November 2019

Called off of a recommendation on Facebook . Had 2 clogged toilets and a clogged primary in my business. Technician responded within 24 hours of my initial call. Had us back up and running within 30 minutes without disrupting business as usual! Also left the area in better condition then what he arrived to.Price was more than fair considering! More...

Reviewed on Facebook

21 November 2019

The plumber they sent was very courteous and knowledgeable.

Reviewed on Google Maps

28 October 2019

They were on time. Very professional and friendly.

Reviewed on Google Maps

26 October 2019

Friendly. Nice..answers questions and fast service... really nice staff

Reviewed on Google Maps

27 September 2019

I'm a Maintenance Director for a property management company and we use Bill Frusco for all of our Pumbing and HVAC needs. We would not be able to get by without their service! They are very professional and take their time to do the right job the first time! More...

Reviewed on Google Maps

14 September 2019

Recently had our (20-year-old) water heater die. Contacted some places, ended up with insane quotes because apparently people now tack on hundreds of dollars just because of your zip code (yay gentrification I guess). Finally bought the water heater myself, and then got a few more, also insane, quotes just to install. Went on HomeAdvisor as a last ditch effort. Bill Frusco's contacted me regarding the job in less than 30 minutes after I posted. The woman I spoke to was very nice and very professional, took all my information and promised to call back with a quote. Called me back a very short time later with a very good price, and within an hour I had an appointment for that week. I was lucky, their tech was even able to come out earlier than planned. My roommate was the one who was home, said the tech was polite and professional. The job itself looks very good, and so far so good. It's generally very difficult to get work done in my neighborhood for various reasons, but dealing with Bill Frusco was quick, painless, and stress-free. More...

Reviewed on Google Maps

15 August 2019

On August 6th, 2019, I had a new Curbtrap and Lateral pipe replaced in the front of my home by Bill Frusco Plumbing Co. I must say that I was very pleased and happy with their work. They were also easily accessible by phone if I had any questions or concerns. I joined a special program sponsored by the City of Philadelphia called American Water Resources. It covers repairs and new street pipes for Philadelphia residents. You just have to pay a monthly charge which is very very reasonable for the consumer. It is a great program!! They contracted me out to Bill Frusco Plumbing Company. I recommend all Philadelphians to join American Water Resources since it will dramatically cut the high costs of hiring a private plumber. More...

Reviewed on Google Maps

4 August 2019

They came quickly and explained and fixed my problem, the cost was very fair too! They called the next day too to make sure All was well. Great job!

Reviewed on Facebook

29 July 2019

If there were more stars to give, I would have. The job: replace 30 feet of sewer line from street and reconnect inside my home (including ‘P’ trap at the street & ‘Y’ storm connector at the foundation) in Center City. Eight feet of sidewalk, under a courtyard wall, across a low patio and under a raised patio to the house, 25 of the 30 feet was a ‘hand-dig’. Issi, who was ultimately the crew boss on the job, and Jacob came out and did the estimate, listened to me and then explained what had to happen. We scheduled the job & permits through the office (who always followed up as they said they would). On the day of the job, they were on time with a full crew. The real feel temperature that day was over 100 degrees. I have never seen a crew work as hard as these men. The job was promised for one day, and that’s what it took: they stayed til 10 pm and did the last two hours in the rain. And by the way, they made sure the patios and sidewalks were cleaned off and protected before they left - very professional! Issi kept me informed thru the job. I strongly recommend Bill Frusco Plumbing to anyone who needs a full service plumber! More...

Reviewed on Google Maps

29 June 2019

I was given the estimate by Mr. Frusco himself, but Danny Santos came out and provided excellent work and costumer service. He was prepared and friendly and nice to my puppy, if that counts for anything! Also, he gave me a recommendation to change the air filter and wrote down the size to make it easier when I go out shopping. Thanks Danny!!! More...

Reviewed on Google Maps

29 June 2019

Courteous, clean, on Time, professional, and job done timely.

Reviewed on Google Maps

29 June 2019

Larry was on time very friendly and does excellent work. Replaced my hot water heater in a timely manner and explained everything I needed to know about it. I would recommend Bill Frusco Plumbing to my family and friends. More...

Reviewed on Google Maps

29 June 2019

Very professional and answered all of my questions and concerns. Did a great job and cleaned up after the work was completed. Highly recommend them.

Reviewed on Google Maps

29 June 2019

I needed a couple outside drains cleaned out so I called Frusco's on the recommendation of a coworker. Prompt, fair price, neat. The workers who showed up answered all my questions and cleaned up when they finished. Plus, two follow up calls to make sure I was satisfied. Definitely recommend this company. More...

Reviewed on Google Maps

29 May 2019

Great service and great work every time!

Reviewed on Google Maps

29 May 2019

Anthony was knowledgeable, professional and explained everything in detail. Would highly recommend him.

Reviewed on Google Maps

29 May 2019

Personable, informative, cleaned up work area when finished

Reviewed on Google Maps

29 May 2019

Professional, trustworthy, knowledgeable, friendly and easy to schedule appointments.I like them a lot! I highly recommend their services.

Reviewed on Google Maps

24 May 2019

Andrew McInnes,with the prompt admin support of Dana and Kelly,arrived and diagnosed the problem we thought I had with my gas hot water heater,thanks to Kelly's patience on the phone. He explained the remedy,the cost and the part he could get within minutes and fixed my hot water heater. He was polite,informed and willing to teach me about the pilot light; the way to turn it on and a detector I can get for very little cost,to prevent a leak to my neighbor's unit below. I plan to continue working with Frusco for my investment properties. Andrew presented as a competent,patient person. I felt informed and treated with respect, instead of the condescension I have experienced with other plumbing companies. Very satisfying experience. Thanks! More...

Reviewed on Google Maps

20 May 2019

Honesty and integrity, professional and personal

Reviewed on Facebook

18 May 2019

Been with them for years and they are my go to professionals now and in the future. They also teach me about the systems they installed. Thanx everyone for your kindness and patience. See you soon. More...

Reviewed on Google Maps

11 May 2019

I specifically requested Andrew because I like the manner in which he works. Efficient, quick but still takes time for attention to detail and potential problems. Having past work done by Andrew, was a complete success. I will always recommend Bill frusco Plumbing and request Andrew as my technician More...

Reviewed on Google Maps

9 May 2019

Cory solved our plumbing problem in a very professional courteous manner thanks Cory

Reviewed on Facebook

4 May 2019

Great service all around. From the calling the woman that answered the phone. She said a guy would be out. And just like she said at the time , and tech (mark). was really professional. Very clean. Very happy with the service. More...

Reviewed on Google Maps

4 May 2019

Andrew did a great job explaining what caused the leak, options to fix it and updates throughout the process. He was always professional and was on tome each day and cleaned up everything at the end of the day. He even finished the work a day earlier then expected.I would call on Bill Frusco's in the future and specifically request Andrew. A job well done when it is hard to find these days. More...

Reviewed on Google Maps

29 April 2019

Very knowledgeable, professional and on time.

Reviewed on Google Maps

29 April 2019

Hot water heater was leaking. I called Bill Frusco and someone came out in about an hour. Mark B., was professional and got the job done quickly. Thanks

Reviewed on Google Maps

29 April 2019

Bill the estimator and Danny Santos the plumber did Excellent work and very professional . I strongly recommend.

Reviewed on Google Maps

29 April 2019

Good service

Reviewed on Google Maps

29 April 2019

We want to thank Anthony and Francis for being so professional and kind when installing our new gas heater and centeral A/C unit last week. This unit replaced the system in our home Bill Frusco installed 15 years ago. I can't express how happy Deb and I are with Frusco and their staff. That's hard to find in this time. Thank you for all you do. More...

Reviewed on Google Maps

29 April 2019

Cory did a fabulous job installing my new water heater. He was professional and very neat

Reviewed on Google Maps

28 April 2019

We had Danny out to tune the heater/AC unit. Came early, was thorough and efficient. Diagnose the heater's problem quickly and explained it easily.

Reviewed on Facebook

27 April 2019

Anthony was professional and courteous. Explained every repair concisely and kept me informed throughout the entire process. Provided honest estimate. Cleaned up after all the work was performed. If I ever need more plumbing repairs again I will request Anthony to perform necessary repairs. Thank You! More...

Reviewed on Google Maps

25 April 2019

I contracted Frusco Plumbing to replace pipes and fixtures in my bath. The work was excellent, completed on time, priced well, and was finished with a total clean-up. I will use Frusco Plumbing again in the future. More...

Reviewed on Google Maps

25 April 2019

Used company for 10 years found them to be honest and reliable. Always leaves work site clean. Service techs are respectful and always answer all questions.

Reviewed on Google Maps

25 April 2019

The technician was here at scheduled time, he explained to me my issues clearly gave me my options of how to handle it. He answered all questions to my satisfaction. I will probably go with what he suggested. More...

Reviewed on Google Maps

19 April 2019

I had a water heater go south leading into a holiday weekend. I called at 4:00 pm Thursday and had a new system, fully operational, by 10 am Friday morning. Andrew, my technician, was courteous, extremely fast, knowledgeable, and very clean. This is the second time I have used Frusco with more than satisfied results. They are fair and reasonable, and I am now a fully committed customer. This is a great company! More...

Reviewed on Facebook

29 March 2019

When our sink clogged up last night (don't put artichokes in your disposal) we searched for a local plumber. Bill Frusco was our 1st call. Dana answered the phone when I called at 8:02 and took down all of my information. She called me back at noon with an ETA for the plumber. 30 minutes later Andrew arrived. He was professional and informative throughout the entire process. He cleared the clog in under 30 minutes from start to finish. He even explained what not to put down your disposal. The entire process was painless, professional, and the price was exactly as quoted (they have a drain cleaning special going on). I'll be calling them again. More...

Reviewed on Google Maps

26 March 2019

We had a leak and needed fast service. We arranged for Frusco to come and they would offer a price for the work upon inspection. Within 24 hours we were serviced and were pleasantly surprised with the price. We had just had a shower set replaced and paid way too much, we were skeptical.They were clean, fast and the work was well performed. They left us better than we had been before they showed up by updating the valves to more current. Dave was our guy, and we were absolutely thrilled with the result and the price. I will use Frusco again and encourage others to use them if you want a good job at a fair price.Great work guys! More...

Reviewed on Google Maps

8 March 2019

Bill Frusco Plumbing helped us out big time this week!! They are super professional and helped get us back up and running after another company screwed up an installation! Thank you guys for being so trustworthy and reliable!! More...

Reviewed on Facebook

28 February 2019

My first time doing business with them and not my last thank to the tech Anthony great job

Reviewed on Google Maps

23 February 2019

Bill Frusco Plumbing has helped me with very timely, professional and reasonable services. I would never go anywhere else.

Reviewed on Facebook

29 September 2018

Wow! Gotta love a real family business in this day and age. That Bill Frusco son is very handsome and is a great plumber. He unclogged all the sinks in our apartment . Such a great guy. SUPPORT LOCAL FAMILY OWNED SMALL BUSINESSES!!!!!!!!! More...

Reviewed on Facebook

23 September 2018

I found all Bill Frusco's employees to be respectful, efficient, and caring. My heartfelt thanks to those who serviced our home on two other occasions as well as to those who had quite a big job just recently. Thanks again!

Reviewed on Facebook

29 August 2018

I called to get an estimate after my home warranty refused coverage. The gentleman that came out was professional and answered any question that I has. When time for the actual work to be performed, the guys were courteous and professional. They put booties over their shoes and got down to business. They completed the job and did not leave my home a mess. I have recommended Bill Fusco Plumbing already to friends should they need any plumbing work. Great Job!! More...

Reviewed on Google Maps

29 August 2018

Best plumber in the city. Great staff.

Reviewed on Google Maps

29 August 2018

I'd like to thank the owner for responding to my post about the high price I was charged to have my heater repaired. He explained that during frigid temperatures the prices they charge are competitive with other heating companies. He said all heating companies charge premium rates during cold spells. Although I don't feel it's right to charge higher than normal prices the colder the weather is (excluding "emergency" service of course), and that it's not fair to the customer that these companies do this, I shouldn't have singled Bill Frusco Plumbing out. For that I apologize, they do fine work and want to thank the owner for reaching out and explaining this to me. More...

Reviewed on Google Maps

26 June 2018

The pipe connector from my Garbage disposer sprang a leak. It looked like a simple job to me, so I went out to Home Depot and bought the parts I thought I needed. I took apart the plumbing, and things went downhill from there. I simply could not get it back together. The stupid drain pipe thingy kept slipping off the disposer outlet pipe.
I watched YouTube videos about how easy the job is supposed to be—ain’t I stupid: nothing I did worked. Took the thing apart and put it back together several times, but, no go. At this point I began to lose my religion; and the « F-Bomb » and other assorted nasties, escaped from my lips; and my wife rushed in and demanded I stop doing whatever I was doing and call a plumber.
Thankfully, for once, I listened immediately. This was sunday, and Bill Frusco advertises in our church bulletin, so, I took a chance and called his office. A nice, young, sounding lady took my call, and passed it on. I was called back and told I would be contacted sometime on monday, and I was.
A technician was dispatched to my home, later, on monday to scope out whatever needed to be done. I also had a problem with my shower leaking and added that to the job.
The technician needed to go out for a part, because my shower is so old that it’s hard to find parts, so he bought a new part. He returned and fixed the shower, and, while he was at it, also readjusted the bathtub fixtures handles.
He then went to the kitchen and had the disposer drain together in 10 minutes. He spent about 15 minutes filling the sink with water and testing the disposer. Everything works great.
All that for only $245.
Was it worth it? You bet it was.
More...

Reviewed on Google Maps

14 May 2018

GREAT JOB ON CURB TRAP. There’s no one like Bill Frusco. He gets the job done!!!!

Reviewed on Facebook