Recently had our (20-year-old) water heater die. Contacted some places, ended up with insane quotes because apparently people now tack on hundreds of dollars just because of your zip code (yay gentrification I guess). Finally bought the water heater myself, and then got a few more, also insane, quotes just to install. Went on HomeAdvisor as a last ditch effort. Bill Frusco's contacted me regarding the job in less than 30 minutes after I posted. The woman I spoke to was very nice and very professional, took all my information and promised to call back with a quote. Called me back a very short time later with a very good price, and within an hour I had an appointment for that week. I was lucky, their tech was even able to come out earlier than planned. My roommate was the one who was home, said the tech was polite and professional. The job itself looks very good, and so far so good. It's generally very difficult to get work done in my neighborhood for various reasons, but dealing with Bill Frusco was quick, painless, and stress-free. More...
On August 6th, 2019, I had a new Curbtrap and Lateral pipe replaced in the front of my home by Bill Frusco Plumbing Co. I must say that I was very pleased and happy with their work. They were also easily accessible by phone if I had any questions or concerns. I joined a special program sponsored by the City of Philadelphia called American Water Resources. It covers repairs and new street pipes for Philadelphia residents. You just have to pay a monthly charge which is very very reasonable for the consumer. It is a great program!! They contracted me out to Bill Frusco Plumbing Company. I recommend all Philadelphians to join American Water Resources since it will dramatically cut the high costs of hiring a private plumber. More...
They came quickly and explained and fixed my problem, the cost was very fair too! They called the next day too to make sure All was well. Great job!
If there were more stars to give, I would have. The job: replace 30 feet of sewer line from street and reconnect inside my home (including ‘P’ trap at the street & ‘Y’ storm connector at the foundation) in Center City. Eight feet of sidewalk, under a courtyard wall, across a low patio and under a raised patio to the house, 25 of the 30 feet was a ‘hand-dig’. Issi, who was ultimately the crew boss on the job, and Jacob came out and did the estimate, listened to me and then explained what had to happen. We scheduled the job & permits through the office (who always followed up as they said they would). On the day of the job, they were on time with a full crew. The real feel temperature that day was over 100 degrees. I have never seen a crew work as hard as these men. The job was promised for one day, and that’s what it took: they stayed til 10 pm and did the last two hours in the rain. And by the way, they made sure the patios and sidewalks were cleaned off and protected before they left - very professional! Issi kept me informed thru the job. I strongly recommend Bill Frusco Plumbing to anyone who needs a full service plumber! More...
I was given the estimate by Mr. Frusco himself, but Danny Santos came out and provided excellent work and costumer service. He was prepared and friendly and nice to my puppy, if that counts for anything! Also, he gave me a recommendation to change the air filter and wrote down the size to make it easier when I go out shopping. Thanks Danny!!! More...
Courteous, clean, on Time, professional, and job done timely.
Larry was on time very friendly and does excellent work. Replaced my hot water heater in a timely manner and explained everything I needed to know about it. I would recommend Bill Frusco Plumbing to my family and friends. More...
Very professional and answered all of my questions and concerns. Did a great job and cleaned up after the work was completed. Highly recommend them.
I needed a couple outside drains cleaned out so I called Frusco's on the recommendation of a coworker. Prompt, fair price, neat. The workers who showed up answered all my questions and cleaned up when they finished. Plus, two follow up calls to make sure I was satisfied. Definitely recommend this company. More...
Great service and great work every time!
Anthony was knowledgeable, professional and explained everything in detail. Would highly recommend him.
Personable, informative, cleaned up work area when finished
Professional, trustworthy, knowledgeable, friendly and easy to schedule appointments.I like them a lot! I highly recommend their services.
Andrew McInnes,with the prompt admin support of Dana and Kelly,arrived and diagnosed the problem we thought I had with my gas hot water heater,thanks to Kelly's patience on the phone. He explained the remedy,the cost and the part he could get within minutes and fixed my hot water heater. He was polite,informed and willing to teach me about the pilot light; the way to turn it on and a detector I can get for very little cost,to prevent a leak to my neighbor's unit below. I plan to continue working with Frusco for my investment properties. Andrew presented as a competent,patient person. I felt informed and treated with respect, instead of the condescension I have experienced with other plumbing companies. Very satisfying experience. Thanks! More...
Honesty and integrity, professional and personal
Been with them for years and they are my go to professionals now and in the future. They also teach me about the systems they installed. Thanx everyone for your kindness and patience. See you soon. More...
I specifically requested Andrew because I like the manner in which he works. Efficient, quick but still takes time for attention to detail and potential problems. Having past work done by Andrew, was a complete success. I will always recommend Bill frusco Plumbing and request Andrew as my technician More...
Cory solved our plumbing problem in a very professional courteous manner thanks Cory
Great service all around. From the calling the woman that answered the phone. She said a guy would be out. And just like she said at the time , and tech (mark).was really professional. Very clean. Very happy with the service. More...
Andrew did a great job explaining what caused the leak, options to fix it and updates throughout the process. He was always professional and was on tome each day and cleaned up everything at the end of the day. He even finished the work a day earlier then expected.I would call on Bill Frusco's in the future and specifically request Andrew. A job well done when it is hard to find these days. More...
Very knowledgeable, professional and on time.
Hot water heater was leaking. I called Bill Frusco and someone came out in about an hour. Mark B., was professional and got the job done quickly. Thanks
Bill the estimator and Danny Santos the plumber did Excellent work and very professional . I strongly recommend.
We want to thank Anthony and Francis for being so professional and kind when installing our new gas heater and centeral A/C unit last week. This unit replaced the system in our home Bill Frusco installed 15 years ago. I can't express how happy Deb and I are with Frusco and their staff. That's hard to find in this time. Thank you for all you do. More...
Cory did a fabulous job installing my new water heater. He was professional and very neat
William W. Shultz IV
We had Danny out to tune the heater/AC unit. Came early, was thorough and efficient. Diagnose the heater's problem quickly and explained it easily.
Anthony was professional and courteous. Explained every repair concisely and kept me informed throughout the entire process. Provided honest estimate. Cleaned up after all the work was performed. If I ever need more plumbing repairs again I will request Anthony to perform necessary repairs. Thank You! More...
I contracted Frusco Plumbing to replace pipes and fixtures in my bath. The work was excellent, completed on time, priced well, and was finished with a total clean-up. I will use Frusco Plumbing again in the future. More...
Used company for 10 years found them to be honest and reliable. Always leaves work site clean. Service techs are respectful and always answer all questions.
The technician was here at scheduled time, he explained to me my issues clearly gave me my options of how to handle it. He answered all questions to my satisfaction. I will probably go with what he suggested. More...
Thomas N. Bell
I had a water heater go south leading into a holiday weekend. I called at 4:00 pm Thursday and had a new system, fully operational, by 10 am Friday morning. Andrew, my technician, was courteous, extremely fast, knowledgeable, and very clean. This is the second time I have used Frusco with more than satisfied results. They are fair and reasonable, and I am now a fully committed customer. This is a great company! More...
When our sink clogged up last night (don't put artichokes in your disposal) we searched for a local plumber. Bill Frusco was our 1st call. Dana answered the phone when I called at 8:02 and took down all of my information. She called me back at noon with an ETA for the plumber. 30 minutes later Andrew arrived. He was professional and informative throughout the entire process. He cleared the clog in under 30 minutes from start to finish. He even explained what not to put down your disposal. The entire process was painless, professional, and the price was exactly as quoted (they have a drain cleaning special going on). I'll be calling them again. More...
We had a leak and needed fast service. We arranged for Frusco to come and they would offer a price for the work upon inspection. Within 24 hours we were serviced and were pleasantly surprised with the price. We had just had a shower set replaced and paid way too much, we were skeptical.They were clean, fast and the work was well performed. They left us better than we had been before they showed up by updating the valves to more current. Dave was our guy, and we were absolutely thrilled with the result and the price. I will use Frusco again and encourage others to use them if you want a good job at a fair price.Great work guys! More...
Bill Frusco Plumbing helped us out big time this week!! They are super professional and helped get us back up and running after another company screwed up an installation! Thank you guys for being so trustworthy and reliable!! More...
My first time doing business with them and not my last thank to the tech Anthony great job
Bill Frusco Plumbing has helped me with very timely, professional and reasonable services. I would never go anywhere else.
Wow! Gotta love a real family business in this day and age. That Bill Frusco son is very handsome and is a great plumber. He unclogged all the sinks in our apartment. Such a great guy. SUPPORT LOCAL FAMILY OWNED SMALL BUSINESSES!!!!!!!!! More...
I found all Bill Frusco's employees to be respectful, efficient, and caring. My heartfelt thanks to those who serviced our home on two other occasions as well as to those who had quite a big job just recently. Thanks again!
I called to get an estimate after my home warranty refused coverage. The gentleman that came out was professional and answered any question that I has. When time for the actual work to be performed, the guys were courteous and professional. They put booties over their shoes and got down to business. They completed the job and did not leave my home a mess. I have recommended Bill Fusco Plumbing already to friends should they need any plumbing work. Great Job!! More...
Best plumber in the city. Great staff.
I'd like to thank the owner for responding to my post about the high price I was charged to have my heater repaired. He explained that during frigid temperatures the prices they charge are competitive with other heating companies. He said all heating companies charge premium rates during cold spells. Although I don't feel it's right to charge higher than normal prices the colder the weather is (excluding "emergency" service of course), and that it's not fair to the customer that these companies do this, I shouldn't have singled Bill Frusco Plumbing out. For that I apologize, they do fine work and want to thank the owner for reaching out and explaining this to me. More...
The pipe connector from my Garbage disposer sprang a leak. It looked like a simple job to me, so I went out to Home Depot and bought the parts I thought I needed. I took apart the plumbing, and things went downhill from there. I simply could not get it back together. The stupid drain pipe thingy kept slipping off the disposer outlet pipe.
I watched YouTube videos about how easy the job is supposed to be—ain’t I stupid: nothing I did worked. Took the thing apart and put it back together several times, but, no go. At this point I began to lose my religion; and the « F-Bomb » and other assorted nasties, escaped from my lips; and my wife rushed in and demanded I stop doing whatever I was doing and call a plumber.
Thankfully, for once, I listened immediately. This was sunday, and Bill Frusco advertises in our church bulletin, so, I took a chance and called his office. A nice, young, sounding lady took my call, and passed it on. I was called back and told I would be contacted sometime on monday, and I was.
A technician was dispatched to my home, later, on monday to scope out whatever needed to be done. I also had a problem with my shower leaking and added that to the job.
The technician needed to go out for a part, because my shower is so old that it’s hard to find parts, so he bought a new part. He returned and fixed the shower, and, while he was at it, also readjusted the bathtub fixtures handles.
He then went to the kitchen and had the disposer drain together in 10 minutes. He spent about 15 minutes filling the sink with water and testing the disposer. Everything works great.
All that for only $245.
Was it worth it? You bet it was. More...
Karen Marie Archer
GREAT JOB ON CURB TRAP. There’s no one like Bill Frusco. He gets the job done!!!!
Angelina Giudici Croumbley
Quick response very professional and cleaned everything even after I insisted I would do it because I felt bad to have to call late on a weekend and didn’t want to keep him so long. I’m a brand new customer and had a very good experience after getting zero help from “big” companies. Don’t bother with those guys stay local More...
I called several other plumbing companies in Philly and they never showed up or charged way too much for services. We called Bill Frusco Plumbing on Easter Sunday and asked them to come same day to unclog our toilet and fix a pipe leak. We got a free estimate and 20 minutes later, Brian showed up and fixed everything in less than an hour. Brian was extremely friendly, professional, answered all my questions and got the job done quickly. I will definitely call these guys again with any other plumbing issues and recommend them to friends and family. Lowest prices and best quality plumbing services in the area!!! Thanks again! More...
My water heater went and I had water in my basement. I called Bill Frusco Plumbing and when I spoke to Bill he instructed me on what to do to have the water from running all over. He had his team come out fairly quickly with a new water heater and had it replaced and we were up and running again. Thank you Frusco plumbing for the professionalism. I would recommend Bill Frusco and his team anytime. More...
My laundry tub was backing up,called a plumber to come out to snake. They informed me the pipe out front by the curb trap was broken. They gave me a high estimate. Called Frusco and another plumber for estimates. The one plumber wanted to resnake my drain out front to see if they could unclog. Well they got the snake stuck in the pipe!! After a week of trying to remove it,even cutting my stack pipe to see if it was stuck,which it wasn't. I called Frusco,they came out and within 14 hours had the job done and the snake(which actually was stuck in the city drain,not mine) removed. They were awesome,and stayed till the job was done. If you want a good plumber who has great prices call Frusco,I will never use anyone else but them in the future. Thank you to Bill and the crew for working so hard for your customers. More...
Just want to give a huge thank you to the guys that been here since 7:50am and been working non-stop for the last 14 hours. They had to dig at least 10 feet down,fixed the curb trap,replaced the cast iron pipe 10 feet and the pvc fresh air pipe. And on top of that fix another well know plumber mistake of getting their snake stuck in the drain going out to the city lines!!! And the price can not be beat!! I will definitely be a customer for life and recommend Frusco plumbing to anyone looking for a plumber. More...
Love these guys. We've been using them for years from major jobs like water and sewer lines to toilet and Water heater replacement. Our most recent "Disaster" occurred on a Sunday night (December 17, 2017) after 10:00pm when our water heater went, spilling water all over the basement. To make matters worse, the shut off valve to the tank was not working. We called the answering service who had a technician call us almost immediately. He explained that the tank could not be replaced until the morning but was able to walk me through the process of shutting off the water without shutting down the whole house. As promised, a technician arrived first thing Monday morning, replaced the tank and valve, and cleaned up after the job was complete. You couldn't tell he was there after he cleaned up. This has always been my experience with Bill Frusco Plumbing. Professional, caring, quick to make the repairs and always at a very fair price. And living in a house that is at least 90 years old, I've had some serious plumbing issues that have always been professionally repaired by Bill Frusco Plumbing. We would never consider using anyone else.
Charles S. / Port Richmond More...
Jessica Fox Glatts
Call them before you call anyone they offer financing, have public adjuster, they came out immediately, were courteous, efficient and friendly. I was having a plumbing crisis they took it seriously I highly recommend their service! They even wiped up my kitchen floor after themselves. Extremely impressed, thank you. More...
Once again Frusco Plumbing has delivered on punctuality, professionalism and competitive pricing. Always a pleasure doing business with this organization and all of their staff.
AC died. Called Frusco's to get it checked. Techs were there the next day ( a little later than initially expected). Found and replaced a bad capacitor but it still did not work. Turned out it was the condenser motor. Gave me an estimate and asked if I wanted to give a deposit to replace AC and heater (did not feel pressured). No charge for the visit. I wanted to wait til the next day to see if another person would contact me with another opinion. That did not happen so I called F's and dropped off a deposit. Guys were here 8AM the next morning. Didn't finish til 6:30 PM. They answered all my questions and put me at ease. As far as I can tell, an excellent installation, no mess left behind.Would be 5 stars but I have to say that the old units were from Frusco's and lasted 12 years. I would have expected longer. Can't comment on price because I have no comparison. More...
This company delivers exceptional, professional quality in service rendered from the time you call, and even after the job is done. As they always follow up, after the job is completed, with a call asking how did you like their service? I had my hot water tank replaced and new plumbing risers installed which both needed for a company to come out asap. This company did just that, fitting me into an already tight schedule. Once here, they did the work, cleaned up the mess which I insisted I would do, and they would not hear of it. They carefully explained while they shown me what exactly was done. Today I received two calls from them which one call was about if they could further save me money from the job (Homeowners Insurance), and to see how satisfied I was about their service rendered. Amazing quality in service and customer care. Anyone reading this know you are a fool if you do not call these guys first! Thank you Bill Frusco Plumbing! More...
Wonderful service. They replaced both our water and waste pipes in a day. The cleanup job was great. They were polite and very efficient. I'm grateful for a job well done!
I had a commercial assignment for this company. The crew they sent out to do the work was first rate: responsible, precise (no collateral damage, and there was plenty of opportunity for that if the project were in the wrong or uncaring hands), and efficient. To top it all off, the crew consisted of very nice guys--great emissaries for the company that anyone would be proud to have as employees. Bravo, Bill Frusco Plumbing. Well done! More...
I had a clogged drain line. I called Bill Frusco and they came out the next day to snake the line. They gave me a one hour window and were right on time. After clearing the line, they stayed for an additional 20 minutes afterwards to make sure the drain was working in perfect order. I'd recommend them to anyone. More...
I have in dealing with them for years.Great service and reasonable prices.
Upgrade our old bathroom toilet and sink and installed new kholer toilet and sink and everything looks good and works even better.
5 star service and pricing. Replaced my kitchen sink with a new farm house sink and it looks so good and the price was much more affordable than any other company that I found online.
Just installed a brand new furnace in my grandmothers home and everything went really well. Bill and his team took excellent care when install the new heating system. Five star for sure
All I can say is -- Bill is the man! He came to the house yesterday on time and solved the plumbing issues that we've been dealing with for the past year. He offered helpful advice in addition to cleaning the areas he worked on More...
I needed the faucet in my kitchen replaced, my original faucet was old and outdated thus an update was needed (I am trying to give my kitchen a facelift but I am on a budget). I called and was given a time of 2pm, the guy arrived at 2:10. He replaced the faucet with ease I would say it took him about 20 minutes from start to finish. The price was "affordable", the plumber was nice, and I have a 90 day warranty on the work that he done. More...
Had a leaky pipe and called this company. Mark got there earlier than expected (which was awesome!) and was able to fix problem. Once leak was fixed turned water back on and another leak sprung up. Fixed the leak immediately and double checked to make sure no other leaks would occur. Took about 3 hours total but well worth it knowing that the problem was fixed. Not going to lie, I don't know the first thing about plumbing, but Mark was amazing and kept me updated with each step. Would highly recommend them and will be calling on them again if any other issues surface.... More...
My plumber, bob, did a great job. He was thorough, listened well and gave me options on how to solve the issues at hand. He was also very personable and worked quickly. I was a great overall experience. More...
Signs & Graphics LLC
Professionals! Best in town!
Good plumbing service. BUT every review earlier is FAKE. Look at their profiles - they're writing the same reviews about A/C places in FL and TX. They're all trashing the same McDonalds in Phlly. Praising the same appliance stores in TX. Really? You've all been to the same places in the same month and JUST HAPPEN to use Bill Frusco too? Amazing! There are a bunch reviewing the same seafood market in Detroit. Seriously? Bill Fusco Plumbing - I've used em, I like 'em - BUT FIRE YOUR ONLINE AD FIRM OR WHOEVER POSTED THIS FAKE JUNK. YOU DON'T NEED THAT. You guys do a great job, why mess it up by lying to the public? Just ask every one of your customers for a review. I'm sure they'be be happy to. I'm about to pick up the phone and hire you right now because my 2-year-old flushed a plastic spoon down the can. If I hadn't already worked with your company, I would NOT call you based on the fake reviews here. I would keep looking. More...
On time, price was great and work was completed and cleaned up! Would highly recommend !
Called Bill Frusco on Jan. 27th because of water service. They had their estimator at my home within a half hour. Received a great price to have job done and completed. A few day's later received a call from their office telling me the job was scheduled for Feb. 10th per weather conditions. around 9:00 am on the 10th they arrived and started to work. Water was back on and completed same day. All holes outside of home were back filled, Spoke with Mike about Black top sinking a little bit and he had someone come out the next day and put more fill. Then a couple of days later the concrete work to side walk was completed all work done within 2 weeks. Would highly recommend Bill Frusco. I was completely satisfied. Thanks again. More...
Bill Frusco is a lifesaver!!! I called late last night because a pipe in my bathroom burst behind the wall. They came by within the hour and were more than professional. They resolved the issue with a permanently, in no time, which helped minimize the damage. Thank you guys for all of your help and professionalism. You can bet I will be calling these guys anytime I have a issue! More...
The best plumbing and heating service in Philly hands down! I used them 8 years ago to install a tankless hot water heater in my home and I used them again last year to put a new blower motor in our furnace and both times I was given great service and we have not had any trouble with neither system since installation.
Called these guys to put a new furnace in our home in October and the furnace heats or home like a dream. The team at Frusco worked fast and gave us a fair and affordable price which is why I would use them again for any plumbing or Hvac problems that might occur.
Our water bill was getting higher and higher and we were not using more water than usual we knew that we had a plumbing leak somewhere we just could not find it. We called 3 other plumbing companies and they could not find it either. Finally, we called Bill Frusco and they found the leak in less than 20 minutes. A pipe underground in our side yard was leaking. They replaced it and for the pat 3 months now our water bill has been about $150 dollars less per month. These guys are diligent, hardworking, and they know their stuff! More...
My home warranty company sent this company out to my home and I must admit that did a wonderful job fixing my sink that was leaking under the cabinet no more leaks or anything and they worked fast.
Bill Frusco Plumbing and Heating came out to my home to fix my hot water tank which was leaking everywhere they did a marvelous job. The plumber even helped me mop up all the water that had got all over the floor and he taught me how to turn the water off from the main water shut off valve to prevent this kind of problem if it ever happened again. He went above and beyond and I am forever greatful for his help and kindness. More...
I just had a very satisfying experience with this company. I found them on the internet and needed someone who could come "today" (on a Saturday). Since their office is right here in Philadelphia and they were opened; they were available and they came and saved the day! You see, I was planning a get together in my home later in the afternoon. When I woke up I discovered that the sink in my powder room, the one everyone would be using was not functioning properly. It was backing up and spilling all over the floor. To make a long story short; I met three very courteous, respectful and knowledgeable young men who became my heroes. They really did save the day for me and I did not have to cancel the monthly gathering. If I ever need a plumber again they are the first ones I will call. More...
Great job on the dishwasher install this week. Thank you.
Frusco's is the best. Always courteous, professional, and friendly. We needed a plumber on Tuesday morning and they were out to our house in an hour. First-rate all the way. Thanks, Bill. More...
Just got a new hotwater heater installed today from these guys did an excellent job
Cynthia Simpson O'Gara
Excellent service! Anthony arrived quickly with an estimate, and Corey handled the job well. Very clean. Utmost professionalism. Punctual. You have a new customer with me! More...
Frusco Plumbing are true pros They gave me great service. Thank you Claudio for awesome job you did on my water heater
Samantha Nicøle Benner
The two guys (Dylan and Cory) were very quick and efficient. They explained everything they did and double checked to make sure everything was all good before they left. Great price for a minor problem. For sure going to be using Bill's over our usual plumber. I would recommend this company to anyone. More...
A big shout out to Bill Frusco Plumbing. What I thought would be an install of a new garbage disposal turned out only to be a small pebble that was jammed. Thanks for being so honest. The 2 fellows were very professional and gave great service. Thank you. More...
We had a very pleasant experience using Bill Frusco Plumbing and Heating. What started our as a trauma for my husband and I, turned into service that was given with utmost professionalism and respect for our family and home. We had lead pipes from the 50's that were disintegrating in our bathroom. The Frusco team associates took out all the lead pipes, took out and disposed of, our old vanity , took out and rebuilt the inside of our toilet, took out and replaced faucets in the tub, created a knee wall between our tub and toilet, tiled our floor and installed the new cabinet and faucet all in 3 days. Drop cloths were always used, and everything was spotless when they left. We are very happy with our newly restored bathroom. We highly recommended their services. More...
5 Star! His men showed up on time, were polite, explained everything to me. This was the best Plumbing experience I have ever had. I have been a home owner for 34 years. We are in our 3rd home. Have used 2 other companies before. Never had such great service ! I highly recommend Frusco plumbing! More...
Theresa S Cif
Helpful, fairly priced, polite and clean. Has a clogged drain that a friend tried to clear but his snake was not long enough. He suggested I call Rooto Rooter...BIG MISTAKE. They would not quote prices on phone. I know why they wanted to charge me 370 to run a 60 ft snake. Vince B from Frusco was awesome. I will be calling again! More...
I have used Bill Frusco Plumbing for going on 15 years. They have always sent the right people, done the job right and gave me the best prices. Before I found Frusco's I found every crook and snake there is for plumbing and heating. I am very pleased with the services and will continue to use them in the future. I recommend them to all my family and friends. I heard about Bill through my neighbor. Great guys to work with. The last job they did for me was to replace the curb boxes and they came in at about 50% of what the other 4 plumbers that I called quotes. Love these guys. More...