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BigBlackHen.com

Hertford, Hertfordshire

(35)
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About

We are local, independent estate agents with a fresh new approach to selling homes across Hertfordshire and North London - and a 5 star customer rating on Google.

At the heart of what we offer is a friendly, personal service - and the fact that our happy clients have consistently rated us five stars for customer service on our Google reviews is a source of great pride.

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Reviews (35)

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5/5

35 customer reviews

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24 February 2019

Fantastic company. They sold my mum's flat on the first day of it being on the market. I just left everything to them - the viewings, the paperwork etc saved me a lot of stress! Thanks to Nigel and Bobbie

Reviewed on Google Maps

26 November 2018

A huge thank you to Nigel for selling our house in Hertford. His expert advice was absolutely right on target and allowed us to move forward in a very timely manner. Bobbie did an incredible job all the way along and made sure that nothing fell through the cracks. Nigel definitely knows his stuff and makes you feel like you are his only customer. We would recommend Big Black Hen without hesitation. More...

Reviewed on Google Maps

28 August 2018

Thanks to Nigel for making the house purchase happen and to Bobbie for her amazing help and support through the buying process - she kept on top of everything, no query was too much for her and she kept positive throughout

Reviewed on Google Maps

28 August 2018

Very easy to deal with and user friendly. Despite a few issues on our side we managed to completed the purchase!

Reviewed on Google Maps

23 July 2018

Excellent service & very professional. Recommended!

Reviewed on Facebook

23 July 2018

Friendly, helpful and very professional, if your serious about buying or selling these are the ones for you.

Reviewed on Facebook

23 July 2018

Big Black Hen were attentive and supportive through the entire process of selling and buying and I am sure that without them our move wouldn't have happened. Honest and pragmatic at all times. Thank you for your hard work. More...

Reviewed on Facebook

23 July 2018

We were introduced to The Big Black Hen by our son Adam Bellinger as we needed an estate agent to sell our house. What a piece of luck! We immediately took to Nigel as he is so unlike any estate agent we have ever come across. No smarmy smile and huge shiny tie, thank goodness.

He came to look at our house and gave us lots of good advice on making it more attractive to potential buyers. He told it like it is, no games. Whenever he came to the house he was always enthusiastic, charming and very upbeat. Even when we had a buyer pull out he was philosophical about the whole thing and very encouraging. "Onwards and upwards" is his battle cry.

Bobbie in the office has been fantastic. She definitely has her finger on the pulse and goes above and beyond the call of duty.

What a fantastic team they are! We can't praise them enough.

Sue and Laurence Bellinger
More...

Reviewed on Facebook

23 July 2018

I recently decided to sell my house, after going through all of the usual avenues of high street estate agents and feeling let down, and getting no real personal service. I decided to try a different option, a friend recommended Big Black Hen estate agency. Immediately after meeting Nigel (The Owner) I felt completely comfortable and able to trust him in selling my home. He explained how he worked on low fixed fees and how his contracts were simple, easy to read with no small print, unlike a lot of other estate agency brands.
After a couple of weeks of marketing and an open house day Big Black Hen sold my house and for more than the initial asking price too.
I would recommend Nigel and Big Black Hen to anybody looking to buy or sell a house.
Thank you!
More...

Reviewed on Facebook

23 July 2018

Nigel has sold 23 properties for us in Hertfordshire over the last couple of years. Big Black Hen is completely proactive and keeps us in the loop on the sales process. He is realistic on price so you don't end up in the doom loop, loved by many agents who will overprice to get your business. Then leave you to drop the price once they have you on the hook, not a good idea when presenting to the market. Unlike any other estate agent we have used, he keeps a close track of sales and the legal process ensuring he communicates with everyone. Completely different compared to our experience with a conversion of 12 flats and 6 houses on the South Coast, sadly outside of Big Black Hens area, where the catalogue of ineptitude led to numerous sales dropping out and just not enough attention paid to managing the complexities of conveyancing. Big Black Hen provides excellent professional service unlike any other estate agents we have dealt with. I can't express enough how much better it is to have Nigel managing a sale. More...

Reviewed on Facebook

25 May 2018

Big Black Hen helped make our first house purchase as stress free as we could have hoped. Excellent service from Nigel & Bobbie - I can happily recommend them!

Reviewed on Google Maps

25 May 2018

Nigel and Bobbie were amazing. From the beginning of spotting my future first property , they kept an open and very professional service throughout . Being a first time buyer it was all new to me but they reassured me throughout . The anti gazumping clause ment I felt safe throughout my purchase . I cannot thank Big Black Hen enough. I felt in extremely safe hands and would recommended anyone to use them in the buying or selling of a property ! More...

Reviewed on Google Maps

25 May 2018

Nigel was very honest with us regarding pricing of our property. He arranged for someone to visit our house to make it as appealing as possible. We were kept up to date with offers. Following our sale agreement, one of his colleagues, Bobbie, was extremely friendly and helpful. I'm very happy to recommend them. More...

Reviewed on Google Maps

25 May 2018

Dear Nigel,I would like to take this opportunity to thank you for your £475.00 donation to our charity last week, your donation will make such a difference to a young person affected with Cancer. Your donation has been allocated to fund part of 5 future wishes that are planned and happening this month.I know that you support and help out other good causes, and really appreciate your kind donation. Our charity would not be able to function without the money to fund these days, I can’t thank you enough for your generosity Kindest regards Steve Knight.Chairman of Steph’s Wishes More...

Reviewed on Google Maps

25 May 2018

Estate agents get a hard time but Nigel and his team have worked hard to make sure they offer a service and standard that removes any concerns. They are honest, they go the extra mile with great advice and services like home staging and their fixed fees mean you know exactly where you are on charges. Don't sell your house without at least speaking to Nigel first. More...

Reviewed on Google Maps

25 May 2018

Nigel and the team at Big Black Hen stand out from the crowd of local Estate Agents. From the outset, I knew that I was in safe hands and I trusted them to sell my house professionally and without any fuss. Highly recommend.

Reviewed on Google Maps

25 May 2018

BBH couldn't have been better when I sold my Hertford apartment. The time taken from the first conversation to marketing the property was a matter of a day, I received excellent advice on valuation and then real time feedback as offers came in. Responsiveness to calls and emails was always instant and essentially I didn't have to lift a finger - my only part to play was to make the decision to accept an offer based on their well rounded feedback. More...

Reviewed on Google Maps

25 May 2018

These guys were great from start to finish - they quickly took fantastic photos of the property, wrote a great bio and all online almost instantly which meant we got offers within a few days. Now Sold! Were very straight forward to deal with - highly recommended. More...

Reviewed on Google Maps

25 May 2018

As a professional probate administrator I have been the vendor of hundreds of probate properties over the years. Subsequently I have dealt with many firms of estate agents; the good, the bad and the ugly. I can therefore speak with some authority here when I state that Big Black Hen is probably the best estate agent I've dealt with. More...

Reviewed on Google Maps

25 May 2018

The best agents we have ever used. The reasonable and simple fee structure means you can be sure all advice is purely to optimise the sale of your property - and that advice was invaluable. Handled viewings very well, whether we were at home or not, putting prospective purchasers at ease. Communications were excellent, and Nigel was always available whenever we had any queries. Without their guidance and support, it is probable we would still have our house on the market. We have recommended Big Black Hen to several friends who are equally delighted. More...

Reviewed on Google Maps

25 May 2018

We would like to say thank you for the excellent service you have provided, from the beginning to the end of the process- personal, a clear strategy from the outset, clear expectations, straight advice, and no unnecessary communications. We also really admire your ethical approach to selling. It has all been very easy and stress-free (from our point of view at least!). If only all estate agents operated in a similar way. We are really pleased with the outcome, and wouldn’t hesitate to use you again or to recommend the agency to anyone. More...

Reviewed on Google Maps

15 August 2017

They are very proactive, give good advise and in my case, helped deal with a fairly rubbish solicitor. I felt that didn't really need to do much, would highly recommend.

Reviewed on Google Maps

25 May 2017

Nigel was excellent. Prompt, informative, accommodating. Having rented and bought in central London for 12 years, we're experienced in working with estate agents, but Nigel certainly stands out as being the best, and most personable, we've ever had the pleasure to work with. Thanks Nigel!

Reviewed on Google Maps

4 November 2016

As first time buyers who had experience of many an awful estate agent throughout our previous searches, we can genuinely say Big Black Hen were a breath of fresh air. Professional, honest, efficient and helpful. If we ever come to sell our beautiful new home, we know who we will be calling. More...

Reviewed on Google Maps

11 August 2016

I wouldn't hesitate to recommend Big Black Hen to anyone. Nigel has a friendly approach with low fixed fees, you would be mad not to use him

Reviewed on Google Maps

15 June 2016

Nigel's way of selling homes is first class, he is very down to earth and can understand your needs, he know all ways of making your home desirable to the public, ive passed Nigel's details on to two of my close friends, one thought that they would never sell there nans home as it was so out dated, but nigel had a home stager into the property, they made a few tweak's using there interior designer and decorator, which were very affordable, then the house was sold, my friends were very happy. Especially with the low fixed fees to. More...

Reviewed on Google Maps

27 May 2016

Big black hen offers you a very clear upfront costs with no hidden charges. Nigel offers a great personal sevice and guides you through the process of selling your property with expertise.

Reviewed on Google Maps

25 May 2016

Nigel from Big Black Hen offers a down to earth, no nonsense approach to selling homes. No big commission fees, no contract ties and no small print. Just a good honest service. There are many estate agents but there is only one Big Black Hen! More...

Reviewed on Google Maps

25 May 2016

Nigel Adams & Bobbie Pearson at Big Black Hen have really earned a positive review. Their consistency and attention to detail made purchasing of our new home a Joy. Although there were delays due to solicitor complications the reassurance and communication controlled by Big Black Hen ensured we were always in the know.The whole experience was extremely welcoming and honest and the service felt personable and friendly.Many Thanks AgainTom & Danielle More...

Reviewed on Google Maps

25 May 2016

I recently marketed my property with Big Black Hen, after realising that their fresh approach to selling and marketing was exactly what I was looking for. The photos and write up were above and beyond the usual agency-recycled phrases and sayings, which attracted potential buyers from outside of the usual sales catchment.The professionalism of Nigel and his team really stood out throughout the process and helped my property sale go through smoothly and efficiently, whilst remaining competitively priced against the local agencies. More...

Reviewed on Google Maps

23 May 2016

Nigel and his team at Big Black Hen are pretty amazing... Our apartment in Hertford went under offer within days of it going on the market, it fetched more than we thought and the whole process couldn't have been made easier, all that for a very very competitive fee. Thank you, we'll be back next time. More...

Reviewed on Google Maps

13 April 2016

Nigel sold a house for one of our clients and his service was first class from start to finish. If you're looking for an agent you can trust - and they seem to be rarer that hens' teeth! - speak to Nigel at Big Black Hen. Great guy, too! :) More...

Reviewed on Google Maps

6 April 2016

Having known Nigel of Big Black Hen for a while now, I can say without hesitation that Big Black Hen really do have a fresh approach to selling homes that other Estate Agents should be (but aren't) using. Not just transparent and honest, but professional, helpful and efficient. Will be recommending them to everyone. More...

Reviewed on Google Maps

12 February 2016

Truly FANTASTIC - the level of service, professionalism, communication, tenacity, honesty and dedication which both Nigel and Bobbie displayed throughout the whole process was and is exemplary. We purchased our new home from Big Black Hen and therefore they were representing our vendors, however it very quickly became apparent that someone needed to take ownership of the whole chain, no easy task! This was largely down to solicitors, other agencies and other parties not pulling their weight. The way the whole process was managed by Big Black Hen was outstanding, especially when Bobbie is on the case, she leaves absolutely no stone unturned and will pull out all of the stops to get that answer!! I truly believe that without their support and extremely hard work, that this process just wouldn't have worked and certainly not within the timescales. More...

Reviewed on Google Maps

26 May 2015

We sold our house with Nigel from Big Black Hen He was very professional and efficient with a good sense of humor that put us at ease. He gave us great advice on how to prepare our house for sale, he kept in touch throughout the process and was never pushy and very effective in finding the right people for viewingsHe wrote a great description and took attractive pictures of our house. Nigel made the effort to be at every viewing and was relaxed throughout which put us all at ease. The whole experience was a good one and he sold our house within two weeks, we would recommend Nigel and Big Black Hen to anyone selling their house.Thank you Nigel More...

Reviewed on Google Maps

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