Best Western Hotel Smokies Park

Best Western Hotel Smokies Park

Best Western Hotel Smokies Park locationOldham, Borough of Oldham

(20 Reviews)
  • 13 minutes average response time
Best Western Hotel Smokies Park Reviews


Review of Best Western Hotel Smokies Park by Lucy McGready
5 Lucy McGready

Me and a friend stayed here when going to the etihad stadium to see Robbie Williams, the reception staff was very nice, friendly and helpful. When we got there and our room wasn't ready, but our room was close to the bar so we just went for a drink, very expensive cost us £16.50 for two double spirits, but the bar itself was nice.
Our room was clean, comfortable and we was very pleased with it for the price.
It was £12 for a taxi to etihad, we didn't think that was bad at all.
The bar is open All night, and you can also get snacks at any time too.
Breakfast the next morning was 8-10 which was perfect because its 11 to leave the room, it was buffet style, with plenty of choice.
Would recommend.

Review of Best Western Hotel Smokies Park by Kirsty Welsh
5 Kirsty Welsh

Me and my husband had our wedding reception here on 27/08/2017 and we could not thank them enough for everything they did for us to make our day so special, Sophie is just fabulous and I couldn't have asked for a better wedding coordinator she did everything in her power to make sure we had the best day and we did so a very big thanks Sophie xx

Review of Best Western Hotel Smokies Park by Faye Callan
2 Faye Callan

Had our final course at 10pm. Prices of drinks were not consistent. Service of food was poor to which they forgot to bring my desert out and took forever to come out after I requested it on numerous occasions. The fight outside was more entertaining than the act. Very disappointing.

Review of Best Western Hotel Smokies Park by Juliette Turner
1 Juliette Turner

15 of my family attended today’s Christmas Day lunch . It was absolutely terrible from start to finish !!! Late serving /not enough staff / food very poor , on par with a supermarket Christmas lunch / cold / Father Christmas ran out of presents which really upset my Grandson... I have forwarded a complaint so awaiting a reply !!!!!

Review of Best Western Hotel Smokies Park by Louise Burke
5 Louise Burke

We attended our friend’s wedding here on 13th October. We also booked a room for the night.
The wedding room was lovely, then the wedding meal for 100+ guests went very smoothly. The waiting on staff were lovely. The whole day was topped off with a fab evening.
The food was good and breakfast the next morning was good.
The room was clean and comfortable.
All the staff from check in to cleaners were helpful, polite and friendly.
Thank you for a great day and night 😁👍

Review of Best Western Hotel Smokies Park by Dorothy Langner
1 Dorothy Langner

The worst meal I have ever had at Smokies thank God the Bad were Great and breakfast was not good how can some were like Smokies get it so wronge they need to get a New Chef

Review of Best Western Hotel Smokies Park by Steve Wilson
4 Steve Wilson

Rooms are of a good standard & maintained well, with a large double, 2 seater settee & more like a suite. breakfast is reasonable & buffet style with good service.
Hot water, umm! Although the bathroom has a bath it's unlikely that you'd have one unless you like a luke warm one! The shower is hot though.
To summarise, I would definitely recommend this hotel & would stay again..

Review of Best Western Hotel Smokies Park by Alice Marie Heap
1 Alice Marie Heap

Attended a wake there absolutely discusting food a few stale sandwiches and about 8 sasauge rolls burnt to a crisp... soup no rolls 6 dinky pies cut in half ... I won't put the price it cost them .. let's just say over 3 hundred pound there was only about 40 guests there .. and many didn't eat the buttys were absolutely rank ... and as for the middle age woman who was rude on arrival who was on her own saying I can do everything to us ... like we were school children ... not been smokies for years ... I definitely will not be going back or booking it anytime soon save your money get fish and chips at least they will get eaten x I felt really sorry for the host x

Review of Best Western Hotel Smokies Park by Steve Richardson
5 Steve Richardson

Event at Smokies to celebrate my father 70th surprise birthday was absolutely brilliant. Andrea, the sales & events manager and Becky the duty manager and there team did a fantastic job from the start of the planning right through to leaving the party. No stone unturned and very accommodating to make the success of party very special to my father and all attended.

Thank you team, good effort and 10/10. If this message can be filtered down to all those involved.

Review of Best Western Hotel Smokies Park by Maxine Fairlee
5 Maxine Fairlee

Was taken here by my friends for birthday. The carvery was best I've had in Oldham and surrounding area. Delicious. The staff are so pleasant and helpful and the restaurant has a lovely feel about it very welcoming can't wait to go again.

Review of Best Western Hotel Smokies Park by Dawn Clarke
5 Dawn Clarke

Fabulous place got married on the 23rd Dec 2017 all the staff are amazing Sophie,steph everybody can't praise them enough they made our day so special we would do it all over again if we could and I would definitely recommend smokies to any bride and groom to be thankyou from Mr and Mrs Clarke x

Review of Best Western Hotel Smokies Park by Sarah Baldacckino
5 Sarah Baldacckino

Pleasant and professional staff. Our room was very clean and there is plenty of space. The hotel is well maintained. The bar is nice and breakfast was lovely. Good value for money.

Review of Best Western Hotel Smokies Park by Kay Williams
5 Kay Williams

Well what can I say about the fantastic staff at this hotel. 27.12.17 was my wedding day and everything was done perfectly, Sophie, Amy and Steph went above and beyond for not just myself but my guests. These girls work so hard and I can not recommend this hotel highly enough. The food was delicious. The medlock suite looked amazing by the time Steph worked her magic. Sophie, you are simply fantastic, from seamstress to Doctor Haha. Thank you once again on behalf of my husband and I for the hospitality. Worth every penny!!! We will be back x

Review of Best Western Hotel Smokies Park by Karla Fogarty
2 Karla Fogarty

We went to Smokies for the second time this year to celebrate New Years Eve. We had such a great night last year- apart from the band- that we wanted to have another fantastic night. However, I’m afraid to say that this year if it wasn’t for the fantastic DJ and superb band, I would’ve left that venue. The DJ and band- I think- knew that customers were unhappy with the food and slow service that they encouraged people to get up and tried to lift spirits. The food which was served was nothing to be proud of and was a great disappointment. Starters that were served with toast were accompanied with rock hard pieces of toast that were inedible. The main course, that we waited 2 hours for, was beef (this was extremely tough and fatty) with a variety of vegetables (these were raw and solid and difficult to cut) and in between courses we were served with what can only be described as slime- it was supposed to be sorbet- of which I could not stomach. I didn’t even attempt the pudding as the previous courses turned me. At this point I was ready to walk out, after complaining to a member of staff, but the DJ tried his best to lighten the atmosphere and get people in the party spirits along with the band. I take my hat off to the DJ and band, who were a amazing, as they made our night fantastic. We were never off the dance floor! I also noticed that the side room where the photo booth should’ve been and other entertainment pieces was closed. I’m sorry to say Smokies that I won’t be attending another New Years Eve event.

Review of Best Western Hotel Smokies Park by Peter Cox
3 Peter Cox

Stayed here 24/01/18 changed room due to very poor quality mattress in an executive room, moved to a double room was ok no remote for tv no spoon to make tea, mug was chipped very poor standard when it comes to detail bed was ok, bar and food was good and the staff were very helpful and friendly, there are better cheaper hotels

Review of Best Western Hotel Smokies Park by Tracey Jewitt
5 Tracey Jewitt

Another gorgeous meal this time brought my sister and mother . Absolutely lovely staff leigh our waitress and oops sorry forgot the chef who managed the carvery . Made us welcome as soon as we arrived service fantastic food gorgeous and place lovely . Thank you guys xxx see you soon xxx

Review of Best Western Hotel Smokies Park by Kerry James
3 Kerry James

We had our wedding day here on 27th August 2017 , Steph decorated the room absolutely stunningly it was more than we imagined, even though we did have lots of communication issues leading up to the day she didn’t dissapoint. We hired another business to come and set up a heart if I hadn’t of gone down to check for myself how everything looked My heart would of still been in the larger room downstairs for another wedding as no one had told the lady what room it was for so it was a good job I checked for myself .
food was lovely, every one said how nice it was. Evening buffet to and there was plenty of it . we had a few things we was not happy with which we did bring to Sophie’s attention but since had very little response about it ? , like how long we were waiting for the room to be changed around from the wedding breakfast to the evening as our evening guests were arriving before we had even got into the room, things from the day were just dumped on to the guest book and gift table so it looked scruffy when we first walked in so I was then rushing around trying to move things , our wedding suite was not cleaned for myself and my husband for the wedding nite (myself and my bridesmaids stayed in it the night before , they tried to come and clean it when four of us were getting ready and we had a make up artist and two hairdressers in the room) And also myself and my dad couldn’t walk down the aisle smoothly as I couldn’t even fit down it in my dress the aisle was that small! And my husband and his best man had already moved the chairs slightly as they already thought it looked to small.

However our day was beautiful and I managed to marry my best friend !

Review of Best Western Hotel Smokies Park by Billy Hughes
3 Billy Hughes

I have stayed at this hotel a number of times over the last 3 years for business. I always ask for an upper floor room away from the bar and restaurant as the noise can keep me awake during the night. Some of the residents don't give a shit how loud they are leaving these areas.
On my last visit i ordered a sirloin steak, well done. And i stated "NO BLOOD"! 30 minutes later my steak arrived, pink in the middle and blood oozing out of it. When i told the barman about this you would have thought l had pissed in his shoes! 50 minutes later a new steak arrived burnt to a crisp! I think the chief was trying to prove a point!
Fast forward to today and i now check my credit card statement and j have been charged twice for my stay! Nearly £700 for a 4 nights stay! Is this how Best Western hotels repay their platinum members?
I look forward to your reply........

Review of Best Western Hotel Smokies Park by Clare Marshall Lees
5 Clare Marshall Lees

Can’t recommend Smokies enough. Sophie and the team were fabulous right from the start. Our wedding was made personal to us and nothing was too much trouble. Sophie couldn’t do enough for us and we are so grateful. The room, food and overall experience was amazing, we got so many complaints from our guests. Big thanks also to Stef for making everything look so fabulous. You guys are amazing xx

Review of Best Western Hotel Smokies Park by Kimberley Haggerty
5 Kimberley Haggerty

Sophie you are amazing. where do i start. from the day I walked in to enquire about my wedding this lady went above and beyond for us. My day was perfect and much more. I can not thank you enough and all the chefs the food was outstanding, all the guests commented how lovely it was. Thank you to all the staff who worked so hard. Even the day before when all the panic hits, Sophie was there to calm me down and reasure me, exactly what a bride needs. Thank you so so much I really appreciate everything you done for us � xxx

Best Western Hotel Smokies Park

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