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Best Plumbing & Drainage

Trafalgar Heights

(15)
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5/5

15 customer reviews

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8 December 2019

Last week, November 26, we had a problem late in the afternoon with our sump pump and the receptionist was not sure if they could get someone that evening. Within an hour, Tyler phoned to say that he would be here shortly. Tyler arrived within an hour, and within another hour, he completed the installation of a new sump pump. We were very pleased with not only Best Plumbing for their excellent service, but also with Tyler who did a great job and has a great personality. Thanks Best Plumbing & Tyler! More...

Reviewed on Google Maps

2 December 2019

Had basement drainage blockage. Called Best Plumbing and drainage and they arrived as promised. Service man great to deal with and got the problem solved in a timely manner. Previously had work done by the same people and were always fair and good to deal with. Gordon Blanchard More...

Reviewed on Facebook

28 September 2019

Without question BEST Plumbing & Drainage gave us a fair price for our foundation issue. Top quality workmanship, keeping a clean worksite, profesional, curtious and respectful workers.Dave & Jane

Reviewed on Google Maps

22 June 2019

I have only been living in the London area for 2 years. We bought a house in Strathroy and had a couple of problems with pipes clogging. The first time it happened was on a weekend. I called around and every plumber wanted us to wait until Monday or pay a hefty price. All except Best Contracters. They came out to Strathroy that Saturday. Fixed the problem, and I didn't need to take out a second mortgage...lol. Recently we had a problem again. I called and got Ian.... I told him the sistuation and that both my wife and I are working. He and his team came out and fixed the problem and left the house spotless... ( my wife appreciated that :) ). I trust Best Contracters with all my household issues. Thanks Best Contracters for being so honest and professional. More...

Reviewed on Facebook

9 May 2019

I would like to commend Shawn and his crew. Joe & Trevor just completed a sewer replacement at my home, prior to the infrastructure roadwork scheduled for
Trowbridge Ave shortly. Joe & Trevor are hard working, professional, respectful of people and property. They kept me informed, answered my questions, as well as many from neighbours who came by. They worked long days, yet cleaned up at the end of each day, ensuring fencing kept the worksite safe overnight. I can and have strongly recomended Best Contractors.
Thanks Joe & Trevor for a job well done!
Thanks again Shawn, you gave me confidence when you came to give a quote, and your crew delivered it.
More...

Reviewed on Facebook

4 May 2019

I have had Best Plumbing and Drainage install a catch basin in my backyard, complete basement waterproofing, and install a backwater valve. Shawn readily answers all questions and takes the time to explain the work thoroughly. He even offered to meet with my neighbours to ensure they were comfortable with the work being done adjacent to their property. They are efficient and do an outstanding job cleaning up the worksite when they are finished. I have been extremely impressed with every aspect of their work and would definitely count on them for all future plumbing/drainage jobs. I recommend them highly! More...

Reviewed on Google Maps

25 April 2019

Great price fast service

Reviewed on Google Maps

25 April 2019

Shawn, the owner, sent his plumber, Ian out to videoscope my sewer pipe because I had had a big sewer backup and was having difficulty with the original plumbing company who fixed the initial problem for me. Ian provided me with a copy of the video and marked out on my yard the spots where he discovered the blockage. They were both extremely responsive to me and VERY helpful. I would HIGHLY recommend this company! More...

Reviewed on Google Maps

26 March 2019

On Sunday my drains overflowed in my basement and main floor and Joe came by and was an absolute miracle worker. Not only did he stay and make sure the job was completed but he cleaned up the basement and was so kind and friendly. He put me at ease and I was so appreciative of his help and kindness. Especially on a weekend!! Thanks again! I would completely recommend this company!! Thanks again for everything More...

Reviewed on Google Maps

24 February 2019

I have nothing but great things to say about Best Contractors. I had an emergency at our office downtown to the point where the employees could use the washrooms. I phoned Best Contractors and spoke to a receptionist who was very helpful and pleasant - she told me Ian would be in touch at some point during the day. Not only did Ian call me right away but he was at our office within the next hour. He fixed the issue right away and none of the employees had to leave the office for that day. More...

Reviewed on Google Maps

25 January 2019

Called in Christmas night to have someone come in asap. Trevor came asap and fixed our problem. Very respectful and knew his stuff so well. Professional and knowledgeable. Trevor mentioned to me over the phone they have a camera as they do the snake in the sewers to look in etc. No one else offered that when i called for someone to come asap. Would highly recommend this company. They are very good and reliable as well. Thank you! More...

Reviewed on Google Maps

26 December 2018

I would strongly recommend Shawn and his team. I had hired this company 12 years ago to repair my water issues in the basement. Last month, I had a water issue after 12 years for the first time. I contacted Shawn and he came out immediately to evaluate the situation. I am beyond impressed by Shawn and Best Contractors as he made the situation right by honouring a warranty that was in place prior to his ownership. His level of customer service is outstanding. I will continue to recommend Best Contractors to all my neighbours and friends. In today’s world, finding a company who truly cares about customer service is difficult. The level of customer service I have received from Best Contractors has been exceptional. No one wants water issues but knowing what company to hire is half the battle. Thank you again Shawn! More...

Reviewed on Google Maps

29 July 2018

The two individuals that came to my home worked exceptionally hard in difficult circumstances to repair my basement . They were courteous, helpful and took great pride in doing a good job. They protected the grass to avoid damage from many, many wheelbarrow runs of dirt and stone.The site was left in immaculate condition, including seeding and river rock.I would highly recommend Best for drainage work. I had two other well known contractors look at the problem and they could not figure out how to fix it. More...

Reviewed on Google Maps

25 May 2018

I was very pleased with the service. Ian, the plumber, arrived when he said he would, was friendly and outgoing, immediately identified the problem with my sump pump, addressed it, made sure it wouldn't happen again, and then went on to ensure my back up system was working properly. I thought the bill was reasonable and good value for what he did. I have used Best in the past and I will certainly use them in the future. More...

Reviewed on Google Maps

25 May 2018

to quote Wayne Campbell....." so It's not just a clever name". These fellows are great. Very affable, explain what's going on very well, reasonable prices and solid service. Unfortunately I am a repeat customer (our plumbing is cursed)......I'm sure over the next months and years I will need them again and will not hesitate! Party on! More...

Reviewed on Google Maps